Course overview
Resolving disputes using mediation is a proven tool that can achieve successful outcomes while saving time, money, stress, uncertainty and helping preserve relationships and reputations in ways that litigation or arbitration often cannot. Further, mediation offers a broader range of outcomes than those available through litigation or arbitration. Recent statistics indicate that 87% of mediations settle on the day or soon after.
Mediation is suitable for a wide range of domestic commercial and international disputes including those with external suppliers and purchasers, multi-party, regulatory, plus internally to resolve employment and workplace, commercial and property disputes.
The English courts are increasingly encouraging and requiring parties in dispute to seek to resolve their differences at mediation. Costs sanctions may be imposed on parties who unreasonably refuse to mediate. Some jurisdictions are imposing mandatory mediation for certain disputes. The Ministry of Justice in the UK has introduced what they call 'mandatory mediation', ie compulsory mediation for cases with a value up to £10,000. If this scheme is successful it is likely that the threshold will be increased. Also, judges are now ordering parties to mediate, following the changes in the Civil Procedure Rules.
During this training course you will learn what you need to know to represent your company successfully at a mediation. You will learn about the process of mediation, how to select a mediator, how to prepare yourself and those attending for it, how to get into the right mindset for the day, what to expect on the day, how to negotiate and communicate better during the mediation, how to deal with an impasse at a mediation, how to reach a deal and how to get the most out of the process.
This training course is a practical introduction to the complete process. It is presented by an experienced and active mediator and solicitor who will share practical knowledge in an interactive way. There will be plenty of opportunities for questions and discussion.
_________________________________
[external URL] CEDR 11th Mediation Audit 2025
CPD Hours: 3
Course Content
- Day 1
- Introduction - how mediation fits in with the dispute resolution process
- The background and objectives of mediation
- When is mediation right for you and your dispute?
- Selecting and agreeing upon a mediator
- In person or online?
- Who should attend?
- Preparation for the mediation
- The process and what to expect during the mediation
- Planning the mediation - checklist
- Best practice at the mediation
- Negotiation strategies
- How to deal with an impasse
- How to achieve a deal that works for all parties
- Conclusion and final questions
Speakers
Roger Levitt
Roger Levitt, LLB, QDR, MCIArb, is noted as Leading Mediator in the Legal 500 2026. He is a CEDR Panel member and CMC Fellow. Roger is a leading business and property mediator and solicitor (non-practising). With over 40 years of legal experience, Roger has extensive knowledge in matters relating to business and property mediation, mediation for commercial and residential property, construction, business and commerce, shareholders, directors, partnerships, retail, restaurant, healthcare, franchising and financial related disputes.
Roger has a very high success rate, having helped over 75% of his clients reach an agreement through his tried and tested mediation methods. He believes that it is essential to prepare thoroughly for a mediation as this gives the participants the best chance of reaching a settlement on the day.

