Infrastructure Support Services Market Report 2026

The infrastructure support services market size has grown strongly in recent years. It will grow from $65.59 billion in 2025 to $72.07 billion in 2026 at a compound annual growth rate (CAGR) of 9.9%. The growth in the historic period can be attributed to increasing reliance on enterprise it systems, growth of data center infrastructure expansion, rising demand for network uptime and reliability, adoption of basic remote support and helpdesk services, increasing need for hardware maintenance and repair services.

The infrastructure support services market size is expected to see rapid growth in the next few years. It will grow to $106 billion by 2030 at a compound annual growth rate (CAGR) of 10.1%. The growth in the forecast period can be attributed to rising adoption of AI-driven infrastructure monitoring, increasing deployment of cloud-native infrastructure support models, growing demand for automated incident detection and resolution, expansion of edge computing infrastructure maintenance needs, increasing focus on cybersecurity-driven infrastructure protection services. Major trends in the forecast period include increasing adoption of predictive infrastructure maintenance systems, rising demand for remote monitoring and support services, growing shift toward subscription-based managed infrastructure services, expansion of hybrid infrastructure support models, increasing focus on SLA-driven performance optimization services.

The growing adoption of cloud computing is anticipated to drive the expansion of the infrastructure support services market going forward. Cloud computing adoption refers to the process by which organizations shift their IT infrastructure, applications, and data storage to remote servers accessed through the internet instead of relying on on-premises systems. The adoption of cloud computing is increasing as organizations aim for greater flexibility, cost efficiency, and the capability to effectively support remote work environments and scalable IT operations. Cloud computing strengthens infrastructure support services by offering scalable, on-demand resources, centralized system management, and real-time monitoring features that enhance system reliability, lower operational expenditures, and facilitate quicker issue resolution. For instance, according to the 2024 ABA Legal Technology Survey Report, which analyzes technology trends among attorneys in private practice, by the Legal Technology Resource Center of the American Bar Association, a US-based voluntary association of lawyers in the world, approximately 75% of attorneys reported using cloud computing for work-related tasks, up from 69% in 2023 and about 70% in 2022. Therefore, the growing adoption of cloud computing is driving the growth of the infrastructure support services market.

Key operating companies in the infrastructure support services market are focusing on developing innovative solutions, such as augmented reality (AR)-based remote support platforms, to enhance real-time troubleshooting, reduce downtime, and improve operational efficiency. Augmented reality (AR)-based remote support platforms are digital tools that overlay real-time visual guidance, instructions, and annotations onto physical environments, enabling experts to remotely assist users in troubleshooting and maintaining equipment. For example, in May 2025, HCL Technologies Limited, an India-based IT services and consulting company, partnered with CareAR Inc., a US-based technology company, and ServiceNow Inc., a US-based cloud computing company, to launch an augmented reality-based IT infrastructure management and support solution. The solution enables IT professionals to remotely view and analyze infrastructure environments using AR-powered visual assistance, allowing real-time identification and resolution of system issues. It integrates AI-driven automation, infrastructure monitoring, and remote collaboration capabilities to streamline support operations, reduce downtime, and enable predictive maintenance across enterprise systems.

In August 2024, Accenture plc, an Ireland-based professional services company, acquired BOSLAN for an undisclosed amount. Through this acquisition, Accenture seeks to enhance its infrastructure and capital projects capabilities by incorporating BOSLAN’s expertise in engineering and project management for large-scale infrastructure developments, particularly in support of net-zero and energy transition initiatives. BOSLAN Ingeniería y Consultoría, S.A. is a Spain-based company providing comprehensive infrastructure support services.

Major companies operating in the infrastructure support services market are Huawei Technologies Co Ltd., Accenture plc, International Business Machines Corporation, NTT DATA Group Corporation, Tata Consultancy Services Limited, Fujitsu Limited, Telefonaktiebolaget LM Ericsson, Capgemini SE, NEC Corporation, Nokia Corporation, CDW Corporation, Infosys Limited, ZTE Corporation, Kyndryl Holdings Inc., DXC Technology Company, HCL Technologies Limited, Atos SE, Wipro Limited, Insight Enterprises Inc., Computacenter plc, Sopra Steria Group SA, Unisys Corporation, Softcat plc.

North America was the largest region in the infrastructure support services market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the infrastructure support services market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the infrastructure support services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The infrastructure support services market includes revenues earned by entities by providing services such as cloud infrastructure migration and integration services, cybersecurity and infrastructure protection services, information technology consulting and advisory services, infrastructure automation and orchestration services, and information technology asset and lifecycle management services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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