- Easy-to-understand writing style is appropriate for all levels of learners in all types of medical assisting programs
- Emphasis on foundational content includes in-depth coverage of anatomy and physiology, medical terminology, basic math calculations, and job-readiness
- Illustrated, step-by-step procedure boxes demonstrate how to perform and document key administrative and clinical skills
- Competency-aligned content also supports medical assisting certification test plans to help you prepare for board examinations
- Real-world scenario in each chapter presents a situation for you to follow as you read through the material, helping you understand and apply concepts as they are presented
- Learning features include key terms and definitions, Being Professional boxes, study tips, critical thinking exercises, and review and summary sections, with a continual focus on developing the soft skills that employers seek when hiring
- Evolve companion website includes skills videos, chapter quizzes, five practice certification exams, and a portfolio builder
- NEW! Comprehensive coverage is fully aligned to revised CAAHEP Competencies for Medical Assisting
- NEW! Content includes lab procedures such as stool collection for Cologuard and CLIA-waived test procedures commonly used in the ambulatory care environment
- REVISED and UPDATED! Medical laboratory chapters and COVID-19 information reflect current best practices
- NEW! Additional administrative procedures address the latest CAAHEP competencies
- NEW! Expanded Evolve companion website enhances learning with vocabulary and terminology review, chapter review quizzes, review of concepts questions, and case scenarios
Table of Contents
UNIT 1 Medical Terminology, Anatomy and Physiology1. Medical Terminology Basics
2. Anatomy and Pathology Basics
3. Skeletal System
4. Muscular System
5. Integumentary System
6. Nervous System
7. Endocrine System
8. Sensory System
9. Blood, Lymphatic, and Immune Systems
10. Cardiovascular System
11. Respiratory System
12. Digestive System
13. Urinary System
14. Reproductive System
15. Behavioral Health
UNIT 2 Professional Medical Assistant
16. Health Care and the Professional Medical Assistant
17. Applied Interpersonal Communication
18. Legal Basics
19. Healthcare Laws
20. Healthcare Ethics
UNIT 3 Administrative Ambulatory Care
21. The Health Record
22. Telephone Techniques
23. Scheduling and Reception
24. Technology
25. Written Communication
26. Daily Operations and Safety
27. Health Insurance Basics
28. Diagnostic Coding Basics
29. Procedural Coding Basics
30. Billing and Reimbursement
31. Accounts, Collections, and Banking
UNIT 4 Basic Clinical Procedures
32. Infection Control
33. Vital Signs
34. Patient Interview
35. Physical Examination
36. Assisting in Obstetrics and Gynecology
37. Assisting in Pediatrics
38. Assisting in Geriatrics
39. Surgical Equipment and Supplies
40. Surgical and Special Procedures
UNIT 5 Advanced Clinical Procedures
41. Patient Coaching with Health Promotion
42. Patient Coaching with Nutrition
43. Patient Coaching with Rehabilitation
44. Pharmacology Basics
45. Pharmacology Math
46. Administering Medication
47. Intravenous Procedures
48. Cardiopulmonary Procedures
49. Medical Emergencies
UNIT 6 Limited Scope Radiology
50. Assisting with Radiology
51. Radiologic Positioning
UNIT 7 Medical Laboratory
52. Assisting in the Clinical Laboratory
53. Assisting in the Analysis of Urine
54. Assisting in Blood Collection
55. Assisting in the Analysis of Blood
56. Assisting in Microbiology and Immunology
UNIT 8 Career Development
57. Career Development

