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Retail in Canada

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    Report

  • 110 Pages
  • February 2024
  • Region: Canada
  • Euromonitor International
  • ID: 4716165
The retail market in Canada showed remarkable resilience and growth in 2023, despite the challenges posed by the enduring impact of the COVID-19 crisis, the high rate of inflation, and supply chain disruptions. Canadian consumers continued to spend on both essential and non-essential goods, while also looking to save money in a challenging economic environment.

The Retail in Canada report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.

Product coverage: Retail E-Commerce, Retail Offline.

Data coverage: Market sizes (historic and forecasts), company shares, brand shares and distribution data.

Why buy this report?

  • Get a detailed picture of the Retail market;
  • Pinpoint growth sectors and identify factors driving change;
  • Understand the competitive environment, the market’s major players and leading brands;
  • Use five-year forecasts to assess how the market is predicted to develop.

Table of Contents

RETAIL IN CANADA
EXECUTIVE SUMMARY
  • Retail in 2023: The big picture
  • Canadian retailers under strong pressure from government to reduce prices
  • Some COVID-19 related changes are not going away and will continue to impact Canadian retail
  • What next for retail?
OPERATING ENVIRONMENT
  • Informal retail
  • Opening hours for physical retail
  • Summary 1 Standard Opening Hours by Channel Type 2023
  • Seasonality
  • Christmas
  • Back to School
  • Thanksgiving Day
MARKET DATA
  • Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2018-2023
  • Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2018-2023
  • Table 3 Sales in Retail Offline by Channel: Value 2018-2023
  • Table 4 Sales in Retail Offline by Channel: % Value Growth 2018-2023
  • Table 5 Retail Offline Outlets by Channel: Units 2018-2023
  • Table 6 Retail Offline Outlets by Channel: % Unit Growth 2018-2023
  • Table 7 Sales in Retail E-Commerce by Product: Value 2018-2023
  • Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2018-2023
  • Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 11 Sales in Grocery Retailers by Channel: Value 2018-2023
  • Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2018-2023
  • Table 13 Grocery Retailers Outlets by Channel: Units 2018-2023
  • Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
  • Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 17 Sales in Non-Grocery Retailers by Channel: Value 2018-2023
  • Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2018-2023
  • Table 19 Non-Grocery Retailers Outlets by Channel: Units 2018-2023
  • Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
  • Table 21 Retail GBO Company Shares: % Value 2019-2023
  • Table 22 Retail GBN Brand Shares: % Value 2020-2023
  • Table 23 Retail Offline GBO Company Shares: % Value 2019-2023
  • Table 24 Retail Offline GBN Brand Shares: % Value 2020-2023
  • Table 25 Retail Offline LBN Brand Shares: Outlets 2020-2023
  • Table 26 Retail E-Commerce GBO Company Shares: % Value 2019-2023
  • Table 27 Retail E-Commerce GBN Brand Shares: % Value 2020-2023
  • Table 28 Grocery Retailers GBO Company Shares: % Value 2019-2023
  • Table 29 Grocery Retailers GBN Brand Shares: % Value 2020-2023
  • Table 30 Grocery Retailers LBN Brand Shares: Outlets 2020-2023
  • Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2019-2023
  • Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2020-2023
  • Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2020-2023
  • Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2023-2028
  • Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2023-2028
  • Table 36 Forecast Sales in Retail Offline by Channel: Value 2023-2028
  • Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2023-2028
  • Table 38 Forecast Retail Offline Outlets by Channel: Units 2023-2028
  • Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2023-2028
  • Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2023-2028
  • Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2023-2028
  • Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2023-2028
  • Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2023-2028
  • Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2023-2028
  • Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
  • Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2023-2028
  • Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2023-2028
  • Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2023-2028
  • Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
DISCLAIMER
SOURCES
  • Summary 2 Research Sources
CONVENIENCE RETAILERS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Consumers are more price sensitive than ever before
  • Foodservice is becoming increasingly important in the convenience store business model
  • KaleMart24 launching in Quebec
PROSPECTS AND OPPORTUNITIES
  • Convenience stores will see major threats from other channels
  • Popularity of subscriptions to supercharge loyalty
  • Localisation will become more important in the coming years
CHANNEL DATA
  • Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 56 Sales in Convenience Retailers by Channel: Value 2018-2023
  • Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2018-2023
  • Table 58 Convenience Retailers GBO Company Shares: % Value 2019-2023
  • Table 59 Convenience Retailers GBN Brand Shares: % Value 2020-2023
  • Table 60 Convenience Retailers LBN Brand Shares: Outlets 2020-2023
  • Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2023-2028
  • Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2023-2028
DISCOUNTERS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • As prices continue to rise because of the high inflation rate, government puts more pressure on retailers - and especially discounters
Food Basics launches click and collect service with power of AI
  • Discounters set to steal share from other grocery channels
PROSPECTS AND OPPORTUNITIES
  • Economic situation to support continued interest in discounters
  • The future of discounters in Canada looks promising with some challenges
  • Private label becoming increasingly popular and can provide a good opportunity
CHANNEL DATA
  • Table 65 Discounters: Value Sales, Outlets and Selling Space 2018-2023
  • Table 66 Discounters: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 67 Discounters GBO Company Shares: % Value 2019-2023
  • Table 68 Discounters GBN Brand Shares: % Value 2020-2023
  • Table 69 Discounters LBN Brand Shares: Outlets 2020-2023
  • Table 70 Discounters Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 71 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
HYPERMARKETS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Hypermarkets being challenged by competing channels
  • The Real Canadian Superstore pilots selling large appliances with plans for expansion
  • Wal-Mart Canada launches Delivery Pass
PROSPECTS AND OPPORTUNITIES
  • Growing demand for grocery items is likely to continue
  • Some factors will hamper growth in the forecast period
  • Wal-Mart Canada unveils ambitious plans for growth
CHANNEL DATA
  • Table 72 Hypermarkets: Value Sales, Outlets and Selling Space 2018-2023
  • Table 73 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 74 Hypermarkets GBO Company Shares: % Value 2019-2023
  • Table 75 Hypermarkets GBN Brand Shares: % Value 2020-2023
  • Table 76 Hypermarkets LBN Brand Shares: Outlets 2020-2023
  • Table 77 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 78 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
SUPERMARKETS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • In spite of challenges supermarkets channel continues to grow
  • Severe competition from alternative channels is affecting supermarkets
  • Sobeys’ new brand platform embraces the unpredictability of family life
PROSPECTS AND OPPORTUNITIES
  • More competition expected for the supermarket channel
  • Supermarkets set to become much more focused on smaller sizes
  • Sobeys and Metro expected to remain at the forefront of innovation
CHANNEL DATA
  • Table 79 Supermarkets: Value Sales, Outlets and Selling Space 2018-2023
  • Table 80 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 81 Supermarkets GBO Company Shares: % Value 2019-2023
  • Table 82 Supermarkets GBN Brand Shares: % Value 2020-2023
  • Table 83 Supermarkets LBN Brand Shares: Outlets 2020-2023
  • Table 84 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 85 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
SMALL LOCAL GROCERS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Despite significant challenges this channel has good potential for growth
  • Small local grocers channel remains under strong pressure from consumer price sensitivity
  • New report from Canadian Federation of Independent Business (CFIB) shows small stores are still very vulnerable to threat from giant grocery retailers
PROSPECTS AND OPPORTUNITIES
  • Small local grocery stores need to cross new frontiers if they want to remain relevant
  • One bright spot for traditional grocers is the growing popularity of supporting local
  • Severe competition from other grocery channels to hamper growth
CHANNEL DATA
  • Table 86 Small Local Grocers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 87 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 88 Small Local Grocers GBO Company Shares: % Value 2019-2023
  • Table 89 Small Local Grocers GBN Brand Shares: % Value 2020-2023
  • Table 90 Small Local Grocers LBN Brand Shares: Outlets 2020-2023
  • Table 91 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 92 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPAREL AND FOOTWEAR SPECIALISTS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Canadian apparel and footwear specialists channel sees continued revival in 2023
  • Resale and second-hand apparel and footwear on the rise
  • Major retailers continue to invest in sustainability
PROSPECTS AND OPPORTUNITIES
  • DTC remains one of the most important initiatives for retailers in apparel and footwear
  • Development of Canada’s luxury apparel market
  • In-store purchases to remain important and continued interest in sustainability
CHANNEL DATA
  • Table 93 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 94 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 95 Apparel and Footwear Specialists GBO Company Shares: % Value 2019-2023
  • Table 96 Apparel and Footwear Specialists GBN Brand Shares: % Value 2020-2023
  • Table 97 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 98 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 99 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPLIANCES AND ELECTRONICS SPECIALISTS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Shoppers continue to look for self-service and convenience in this space
  • Best Buy Canada launches monthly subscription service
  • Consumers are more price sensitive than ever
PROSPECTS AND OPPORTUNITIES
  • Energy efficiency and sustainability will remain hot topics
  • Smart and connected appliances will be the norm
  • Personalisation and trust will be vital for future success
CHANNEL DATA
  • Table 100 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 101 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 102 Appliances and Electronics Specialists GBO Company Shares: % Value 2019-2023
  • Table 103 Appliances and Electronics Specialists GBN Brand Shares: % Value 2020-2023
  • Table 104 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 105 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 106 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
HEALTH AND BEAUTY SPECIALISTS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Beauty specialists and pharmacies drive growth
  • Retailers continue to focus on sustainability and social responsibility
  • Key players continue to focus on online and omnichannel
PROSPECTS AND OPPORTUNITIES
  • Scope of practice expansion expected for pharmacies
  • Personalisation and customisation offer potential ways forward
  • Health and personal care stores will face threat from expanding alternative channels
CHANNEL DATA
  • Table 107 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 108 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 109 Sales in Health and Beauty Specialists by Channel: Value 2018-2023
  • Table 110 Sales in Health and Beauty Specialists by Channel: % Value Growth 2018-2023
  • Table 111 Health and Beauty Specialists GBO Company Shares: % Value 2019-2023
  • Table 112 Health and Beauty Specialists GBN Brand Shares: % Value 2020-2023
  • Table 113 Health and Beauty Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 114 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 115 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 116 Forecast Sales in Health and Beauty Specialists by Channel: Value 2023-2028
  • Table 117 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2023-2028
HOME PRODUCTS SPECIALISTS IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Canadian Tire launches several initiatives
  • Sustainability and social responsibility remain very important for retailers
  • Ikea Canada launches IKEA Kreativ
PROSPECTS AND OPPORTUNITIES
  • More stable performance expected early in forecast period
  • Competition from e-commerce boosts importance of omnichannel strategies and in-store experiences
  • Housing market uncertainty
CHANNEL DATA
  • Table 118 Home Products Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 119 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 120 Sales in Home Products Specialists by Channel: Value 2018-2023
  • Table 121 Sales in Home Products Specialists by Channel: % Value Growth 2018-2023
  • Table 122 Home Products Specialists GBO Company Shares: % Value 2019-2023
  • Table 123 Home Products Specialists GBN Brand Shares: % Value 2020-2023
  • Table 124 Home Products Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 125 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 126 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 127 Forecast Sales in Home Products Specialists by Channel: Value 2023-2028
  • Table 128 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2023-2028
GENERAL MERCHANDISE STORES IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • High interest rates and inflation causing change in shopping habits that boosts variety store sales
  • Most general merchandise stores see slowdown in retail activity during 2023 as cost of living pressures continue to weigh on discretionary spending
  • Hudson's Bay relaunches Zellers stores
PROSPECTS AND OPPORTUNITIES
  • Both value propositions and luxury merchandise show significant potential
  • Dollarama Canada has ambitious plans for expansion
  • Saks Fifth Avenue set to increase its store count
CHANNEL DATA
  • Table 129 General Merchandise Stores: Value Sales, Outlets and Selling Space 2018-2023
  • Table 130 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 131 Sales in General Merchandise Stores by Channel: Value 2018-2023
  • Table 132 Sales in General Merchandise Stores by Channel: % Value Growth 2018-2023
  • Table 133 General Merchandise Stores GBO Company Shares: % Value 2019-2023
  • Table 134 General Merchandise Stores GBN Brand Shares: % Value 2020-2023
  • Table 135 General Merchandise Stores LBN Brand Shares: Outlets 2020-2023
  • Table 136 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 137 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 138 Forecast Sales in General Merchandise Stores by Channel: Value 2023-2028
  • Table 139 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2023-2028
DIRECT SELLING IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Expanding online and social presence
  • Celebrating milestones and achievements
  • Recent Statistics Canada study shows more farms are relying on direct sales to consumers
PROSPECTS AND OPPORTUNITIES
  • Social responsibility and sustainability campaigns will remain very important
  • Social selling, environmental concerns and health and wellness are amongst top topics in Canadian direct selling landscape
  • Consumer perception of direct selling is better, but still has potential for improvement, especially amongst older age groups
CHANNEL DATA
  • Table 140 Direct Selling by Product: Value 2018-2023
  • Table 141 Direct Selling by Product: % Value Growth 2018-2023
  • Table 142 Direct Selling GBO Company Shares: % Value 2019-2023
  • Table 143 Direct Selling GBN Brand Shares: % Value 2020-2023
  • Table 144 Direct Selling Forecasts by Product: Value 2023-2028
  • Table 145 Direct Selling Forecasts by Product: % Value Growth 2023-2028
VENDING IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • KioSoft announces launch of KioVend vending machines in Canada
  • New smart vending machine in Ottawa revolutionises access to essential supplies
  • Vending operators shifting towards health focused products
PROSPECTS AND OPPORTUNITIES
  • More penetration of vending machines is expected
  • Smart vending machines offer new opportunities
  • Company activity expected in forecast period
CHANNEL DATA
  • Table 146 Vending by Product: Value 2018-2023
  • Table 147 Vending by Product: % Value Growth 2018-2023
  • Table 148 Vending GBO Company Shares: % Value 2019-2023
  • Table 149 Vending GBN Brand Shares: % Value 2020-2023
  • Table 150 Vending Forecasts by Product: Value 2023-2028
  • Table 151 Vending Forecasts by Product: % Value Growth 2023-2028
RETAIL E-COMMERCE IN CANADAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Retail e-commerce faces challenges
  • Amazon launches a subscription prescription drug service
  • Pet Smart and Instacart announce partnership in Canada
PROSPECTS AND OPPORTUNITIES
  • ShopperPlus has ambitious plans for growth
  • Social media e-commerce set to play important role in the success of e-commerce retailers
  • Third party marketplaces will be key site of competition
CHANNEL DATA
  • Table 152 Retail E-Commerce by Channel: Value 2017-2022
  • Table 153 Retail E-Commerce by Channel: % Value Growth 2017-2022
  • Table 154 Retail E-Commerce by Product: Value 2017-2022
  • Table 155 Retail E-Commerce by Product: % Value Growth 2017-2022
  • Table 156 Retail E-Commerce GBO Company Shares: % Value 2018-2022
  • Table 157 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
  • Table 158 Forecast Retail E-Commerce by Channel: Value 2022-2027
  • Table 159 Forecast Retail E-Commerce by Channel: % Value Growth 2022-2027
  • Table 160 Forecast Retail E-Commerce by Product: Value 2022-2027
  • Table 161 Forecast Retail E-Commerce by Product: % Value Growth 2022-2027