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Global Multichannel Order Management Market by Component (Software & Services), Deployment Mode, Application, Organization Size, Vertical (Retail, e-commerce, and Wholesale, Manufacturing, and Transportation & Logistics) and Region - Forecast to 2027

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    Report

  • 283 Pages
  • September 2022
  • Region: Global
  • Markets and Markets
  • ID: 5357125

Booming Retail and eCommerce Vertical

The global multichannel order management market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 9.4% during the forecast period, to reach USD  4.2 billion by 2027 from USD  2.7 billion in 2022. Marketplaces, social media platforms, and online websites have all seen an increase in popularity as a result of expanding digitization activities in multichannel order management, it is anticipated that such developments would help the multichannel order management market to grow rapidly.

Due to an unforeseen increase in demand from numerous platforms and changing organizational structures, multichannel order management has proven difficult for businesses and their customers. In order to manage orders originating from various channels, cutting-edge multichannel order management software and services are being deployed. 

The major market players such as include IBM, SAP, HCL Technologies, Oracle, and Salesforce, have adopted numerous growth strategies, which include acquisitions, new product launches, product enhancements, and business expansions, to enhance their market shares.

Based on deployment mode, cloud deployment mode to register for the largest market size during the forecast period

The cloud-based multichannel order management deployment mode is an economical and effective approach for enterprises to handle large data concerns. Organizations can lower their infrastructure costs due to the pay-per-use pricing structure of cloud solutions. Due to the fact that no data must be stored on-premises, both the original investment and ongoing maintenance costs for these solutions are drastically reduced. The cloud deployment mode is anticipated to register the largest market size and is projected to grow from USD 1,182 million to USD 1,752 million during the forecast period.

The component segment to account for the highest CAGR during the forecast period

The amount of data that needs to be analyzed is increasing daily as a result of the rise in the number of data-generating sources. Services that form an integral part of the multichannel order management architecture includes product maintenance, training, and consultation. Vendors can develop and improve the inventory process with the help of multichannel order management services. It is further categorized into managed and professional services. In the multichannel order management market, the services sector as a whole has a significant impact. These services help with cost-cutting, revenue growth, and staff performance enhancement. The Service segment is expected to register the highest CAGR of 11.4% during the forecast period.

Asia Pacific to hold the highest CAGR during the forecast period

For businesses that provide multichannel Order Management solutions, Asia Pacific has provided attractive market potential. During the forecast period, it is anticipated to become the region with the fastest rising demand for multichannel order management solutions. As businesses in this region quickly implement multichannel order management solutions to satisfy client demand, the market in Asia Pacific is anticipated to grow strongly.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the multichannel order management market. 

  • By Company: Tier I - 34%, Tier II - 43%, and Tier III - 23%
  • By Designation: C-Level Executives - 50%, D-Level Executives - 30%, and Managers - 20%
  • By Region: APAC - 30%, Europe - 30%, North America - 25%, MEA - 10%, Latin America - 5%

The report includes the study of key players offering multichannel order management. It profiles major vendors in the multichannel order management market. The major players in the multichannel order management market include IBM (US), Oracle (US), SAP (Germany), Salesforce (US), HCL Technologies (India), Zoho (India), Brightpearl (US), Square (US), Selro (England), Linnworks (England), Vinculum (India), Freestyle Solutions (US), Aptean (US), Etail Solutions (US), SellerActive (US), Delhivery (India), Cloud Commerce Pro (England), QuickBooks Commerce (India), Unicommerce (India), SalesWarp (US), Contalog (India), Browntape (India), Appian(US).

Research Coverage

The market study covers the multichannel order management market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as component, application, organization size, deployment mode, vertical, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies. 

Key Benefits of Buying the Report 

The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall multichannel order management market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities. 

Table of Contents

1 Introduction
1.1 Study Objectives
1.2 Market Definition
1.2.1 Inclusions and Exclusions
1.3 Study Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.4 Years Considered
1.5 Currency Considered
Table 1 Us Dollar Exchange Rate, 2019-2021
1.6 Stakeholders
1.7 Summary of Changes

2 Research Methodology
2.1 Research Data
Figure 1 Multichannel Order Management: Research Design
2.1.1 Secondary Data
2.1.2 Primary Data
Table 2 Primary Interviews
2.1.2.1 Breakdown of Primary Interviews
2.1.2.2 Key Industry Insights
2.2 Data Triangulation
Figure 2 Data Triangulation
2.3 Market Size Estimation
Figure 3 Multichannel Order Management: Top-Down and Bottom-Up Approaches
2.3.1 Top-Down Approach
2.3.2 Bottom-Up Approach
Figure 4 Market Size Estimation Methodology - Approach 1 (Supply-Side): Revenue from Solutions/Services of Multichannel Order Management
Figure 5 Market Size Estimation Methodology - Approach 2, Bottom-Up (Supply-Side): Collective Revenue from All Solutions/Services of Multichannel Order Management
Figure 6 Market Size Estimation Methodology - Approach 3, Bottom-Up (Supply-Side): Collective Revenue from All Solutions/Services of Multichannel Order Management
Figure 7 Market Size Estimation Methodology - Approach 4, Bottom-Up (Demand-Side): Share of Multichannel Order Management Through Overall Multichannel Order Management Spending
2.4 Market Forecast
Table 3 Factor Analysis
2.5 Company Evaluation Matrix Methodology
Figure 8 Company Evaluation Matrix: Criteria Weightage
2.6 Startup/Sme Evaluation Matrix Methodology
Figure 9 Startup/Sme Evaluation Matrix: Criteria Weightage
2.7 Research Assumptions
2.8 Limitations and Risk Assessment

3 Executive Summary
Table 4 Global Multichannel Order Management Market and Growth Rate, 2016-2021 (USD Million, Y-O-Y%)
Table 5 Global Market and Growth Rate, 2022-2027 (USD Million, Y-O-Y%)
Figure 10 Software Segment Estimated to Account for Larger Market Size in 2022
Figure 11 Professional Services Segment Expected to Account for Larger Market Share in 2022
Figure 12 Order Fulfilment Segment Expected to Account for Largest Market Size in 2022
Figure 13 Cloud Segment Expected to Account for Larger Market Size in 2022
Figure 14 Large Enterprises Segment Estimated to Account for Larger Market Share in 2022
Figure 15 Retail, Ecommerce, and Wholesale Segment Expected to Account for Largest Market Size in 2022
Figure 16 Food & Beverages Segment Expected to Dominate Retail, Ecommerce, and Wholesale Market in 2022
Figure 17 North America Expected to Account for Largest Market Share in 2022

4 Premium Insights
4.1 Attractive Opportunities for Players in Multichannel Order Management Market
Figure 18 Growing Digitalization and Selling Platforms to Boost Market Growth
4.2 Market, by Vertical
Figure 19 Retail, Ecommerce, and Wholesale Segment Expected to Account for Largest Market Size During Forecast Period
4.3 Market, by Region
Figure 20 North America Estimated to Account for Largest Market Share in 2022
4.4 Market, by Component and Deployment Mode
Figure 21 Software and Cloud Segments Expected to Account for Significant Market Share in 2022

5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
Figure 22 Drivers, Restraints, Opportunities, and Challenges: Multichannel Order Management Market
5.2.1 Drivers
5.2.1.1 Booming Retail and Ecommerce Vertical
5.2.1.2 Growth in Multichannel Selling
5.2.1.3 Low Initial and Operational Costs
5.2.1.4 Growing Number of Internet Users
5.2.2 Restraints
5.2.2.1 Data Breaches Over Internet
5.2.2.2 Requirement for Stronger Confidentiality and Data Safety
5.2.3 Opportunities
5.2.3.1 Potential for Online Sales
5.2.3.2 Increasing Adoption by Smes
5.2.3.3 Technological Advancements
5.2.3.4 Organizations’ Willingness to Use Advanced Technologies
5.2.4 Challenges
5.2.4.1 Lack of Technical Expertise
5.2.4.2 Issues Related to It Modernization
5.2.4.3 Data Gaps and Inconsistencies
5.3 Evolution
Figure 23 Evolution of Multichannel Order Management
5.4 Multichannel Order Management Market: Ecosystem
Figure 24 Ecosystem of Multichannel Order Management
Table 6 Market: Ecosystem
5.5 Case Study Analysis
5.5.1 Retail, Ecommerce, and Wholesale
5.5.1.1 Food & Beverages
5.5.1.1.1 Use Case 1: Graeter's Ice Cream Automates 100% of Orders with Custom Functionality Backed by Skunexus
5.5.1.1.2 Use Case 2: Square Helps Boston Beer Launch and Increase Sales of Its New Brands Online
5.5.1.2 Health & Wellness
5.5.1.2.1 Use Case 1: Orderhive Has Been a Turning Point for Wholesome Goods
5.5.1.3 White Goods
5.5.1.3.1 Use Case 1: Shopify Makes It Simpler for Small Enterprises to Set Up Stores Online
5.5.1.4 Automotive
5.5.1.4.1 Use Case 1: Increasing Sales and Event Registrations Using Personalized, Multichannel Automotive Marketing Campaigns
5.5.1.5 Apparel
5.5.1.5.1 Use Case 1: Tcns Clothing Co. Ltd. Achieves 9X Growth in Sales Using Unicommerce
5.5.2 Manufacturing
5.5.2.1 Use Case 1: Brightpearl Takes the Weight Off Strength Shop with Advanced Automation and Turbocharged Order Processing
5.5.3 Transportation & Logistics
5.5.3.1 Use Case 1: Reynolds Towing Uses Mobile Payments to Help 30% More Customers a Day
5.5.3.2 Use Case 2: Software Interface Made It Easier for Clients to Use the Hubbed Service
5.6 Technology Analysis
5.6.1 Multichannel Order Management and Big Data Analytics
5.6.2 Multichannel Order Management, Artificial Intelligence (Ai), and Machine Learning (Ml)
5.6.3 Multichannel Order Management and Cloud Computing
5.6.4 Multichannel Order Management and Blockchain
5.6.5 Multichannel Order Management and Internet of Things (Iot)
5.7 Supply/Value Chain Analysis
Figure 25 Supply/Value Chain Analysis
5.8 Revenue Shift - Yc/Ycc Shift for Multichannel Order Management Market
Figure 26 Market: Yc/Ycc Shift
5.9 Porter's Five Forces Analysis
Figure 27 Multichannel Order Management: Porter's Five Forces Analysis
Table 7 Market: Porter's Five Forces Analysis
5.9.1 Threat of New Entrants
5.9.2 Threat of Substitutes
5.9.3 Bargaining Power of Suppliers
5.9.4 Bargaining Power of Buyers
5.9.5 Intensity of Competitive Rivalry
5.10 Pricing Model Analysis
5.11 Patent Analysis
5.11.1 Methodology
5.11.2 Document Type
Table 8 Patents Filed, 2018-2021
5.11.3 Innovation and Patent Applications
Figure 28 Total Number of Patents Granted in a Year, 2018-2021
5.11.3.1 Top Applicants
Figure 29 Top Ten Companies with Highest Number of Patent Applications, 2018-2021
Table 9 Top Ten Patent Owners (Us) in Multichannel Order Management Market, 2018-2021
5.12 Key Conferences and Events, 2022-2023
Table 10 Market: Detailed List of Conferences and Events
5.13 Tariff and Regulatory Landscape
5.13.1 Regulatory Bodies, Government Agencies, and Other Organizations
Table 11 North America: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 12 Europe: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 13 Asia-Pacific: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 14 Middle East and Africa: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 15 Latin America: List of Regulatory Bodies, Government Agencies, and Other Organizations
5.13.2 North America: Regulations
5.13.2.1 Personal Information Protection and Electronic Documents Act (Pipeda)
5.13.2.2 Gramm-Leach-Bliley (Glb) Act
5.13.2.3 Health Insurance Portability and Accountability Act (Hipaa) of 1996
5.13.2.4 Federal Information Security Management Act (Fisma)
5.13.2.5 Federal Information Processing Standards (Fips)
5.13.2.6 California Consumer Privacy Act (Ccpa)
5.13.3 Europe: Tariffs and Regulations
5.13.3.1 Gdpr 2016/679 Regulation in EU$
5.13.3.2 General Data Protection Regulation
5.13.3.3 European Committee for Standardization (Cen)
5.13.3.4 European Technical Standards Institute (Etsi)
5.14 Key Stakeholders and Buying Criteria
5.14.1 Key Stakeholders in Buying Process
Table 16 Influence of Stakeholders in Buying Process for Top Three Applications (%)
5.14.2 Buying Criteria
Table 17 Key Buying Criteria for Top Three Applications

6 Multichannel Order Management Market, by Component
6.1 Introduction
6.1.1 Component: Market Drivers
Figure 30 Services Segment Expected to Register Higher CAGR During Forecast Period
Table 18 Market, by Component, 2016-2021 (USD Million)
Table 19 Market, by Component, 2022-2027 (USD Million)
6.2 Software
6.2.1 Growing Need to Provide Better Customer Experience and Gain Supply Chain Visibility
Table 20 Software: Market, by Region, 2016-2021 (USD Million)
Table 21 Software: Market, by Region, 2022-2027 (USD Million)
6.3 Services
Figure 31 Managed Services Segment Expected to Grow at Higher CAGR During Forecast Period
Table 22 Services: Market, by Type, 2016-2021 (USD Million)
Table 23 Services: Market, by Type, 2022-2027 (USD Million)
Table 24 Multichannel Order Management Market, by Region, 2016-2021 (USD Million)
Table 25 Market, by Region, 2022-2027 (USD Million)
6.3.1 Professional Services
Figure 32 Consulting Segment Expected to Register Highest CAGR During Forecast Period
Table 26 Professional Services: Market, by Type, 2016-2021 (USD Million)
Table 27 Professional Services: Market, by Type, 2022-2027 (USD Million)
Table 28 Professional Services: Market, by Region, 2016-2021 (USD Million)
Table 29 Professional Services: Market, by Region, 2022-2027 (USD Million)
6.3.1.1 Consulting
6.3.1.1.1 Enables Companies to Lower Risk, Reduce Complexity, and Increase Roi
Table 30 Consulting: Market, by Region, 2016-2021 (USD Million)
Table 31 Consulting: Market, by Region, 2022-2027 (USD Million)
6.3.1.2 Support and Maintenance
6.3.1.2.1 Need to Manage Order Fulfillment Process
Table 32 Support and Maintenance: Multichannel Order Management Market, by Region, 2016-2021 (USD Million)
Table 33 Support and Maintenance: Market, by Region, 2022-2027 (USD Million)
6.3.1.3 Integration and Deployment
6.3.1.3.1 Ensure Minimum Risk and Offer Cost Optimization
Table 34 Integration and Deployment: Market, by Region, 2016-2021 (USD Million)
Table 35 Integration and Deployment: Market, by Region, 2022-2027 (USD Million)
6.3.2 Managed Services
6.3.2.1 Growing Concern to Manage Workflow Management Process
Table 36 Managed Services: Market, by Region, 2016-2021 (USD Million)
Table 37 Managed Services: Market, by Region, 2022-2027 (USD Million)

7 Multichannel Order Management Market, by Organization Size
7.1 Introduction
7.1.1 Organization Size: Market Drivers
Figure 33 Small and Medium-Sized Enterprises Segment Expected to Register Higher CAGR During the Forecast Period
Table 38 Market, by Organization Size, 2016-2021 (USD Million)
Table 39 Market Size, by Organization Size, 2022-2027 (USD Million)
7.2 Large Enterprises
7.2.1 Increasing Concerns About Operators Managing Multiple Orders from Sales Channels
Table 40 Large Enterprises: Market, by Region, 2016-2021 (USD Million)
Table 41 Large Enterprises: Market, by Region, 2022-2027 (USD Million)
7.3 Small and Medium-Sized Enterprises
7.3.1 Problems with Delivery of Multichannel Customer Experience
Table 42 Small and Medium-Sized Enterprises: Market, by Region, 2016-2021 (USD Million)
Table 43 Small and Medium-Sized Enterprises: Market, by Region, 2022-2027 (USD Million)

8 Multichannel Order Management Market, by Deployment Mode
8.1 Introduction
8.1.1 Deployment Mode: Market Drivers
Figure 34 Cloud Segment Expected to Register Higher CAGR During Forecast Period
Table 44 Market, by Deployment Mode, 2016-2021 (USD Million)
Table 45 Market, by Deployment Mode, 2022-2027 (USD Million)
8.2 On-Premises
8.2.1 Need to Enhance Control Over Supply Chain Accessibility
Table 46 On-Premises: Market, by Region, 2016-2021 (USD Million)
Table 47 On-Premises: Market, by Region, 2022-2027 (USD Million)
8.3 Cloud
8.3.1 Cost-Effectiveness, Ease of Access, and Scalability to Boost Adoption of Cloud
Table 48 Cloud: Market, by Region, 2016-2021 (USD Million)
Table 49 Cloud: Market, by Region, 2022-2027 (USD Million)

9 Multichannel Order Management Market, by Application
9.1 Introduction
9.1.1 Application: Market Drivers
Figure 35 Order Fulfilment Segment Expected to Account for Largest Market Size During Forecast Period
Table 50 Market, by Application, 2016-2021 (USD Million)
Table 51 Market, by Application, 2022-2027 (USD Million)
9.2 Order Fulfillment
9.2.1 Documenting
9.2.2 Bulk Printing
Table 52 Order Fulfillment: Market, by Region, 2016-2021 (USD Million)
Table 53 Order Fulfillment: Market, by Region, 2022-2027 (USD Million)
9.3 Inventory Management
9.3.1 Sales Forecasting
9.3.2 Inventory Analysis
9.3.3 Barcode Scanning
Table 54 Inventory Management: Market, by Region, 2016-2021 (USD Million)
Table 55 Inventory Management: Market, by Region, 2022-2027 (USD Million)
9.4 Channel Integration
9.4.1 Network Inventory Optimization
9.4.2 Sales Channel Optimization
9.4.3 Centralized Data Repository
Table 56 Channel Integration: Multichannel Order Management Market, by Region, 2016-2021 (USD Million)
Table 57 Channel Integration: Market, by Region, 2022-2027 (USD Million)
9.5 Workflow Automation
9.5.1 Order Routing Optimization
9.5.2 Automatic Invoicing
Table 58 Workflow Automation: Market, by Region, 2016-2021 (USD Million)
Table 59 Workflow Automation: Market, by Region, 2022-2027 (USD Million)
9.6 Integrated Pos
9.6.1 Cash Management
9.6.2 Advance Product Search Filters
9.6.3 Payment Integration
Table 60 Integrated Pos: Market, by Region, 2016-2021 (USD Million)
Table 61 Integrated Pos: Market, by Region, 2022-2027 (USD Million)
9.7 Other Applications
Table 62 Other Applications: Market, by Region, 2016-2021 (USD Million)
Table 63 Other Applications: Market, by Region, 2022-2027 (USD Million)

10 Multichannel Order Management Market, by Vertical
10.1 Introduction
10.1.1 Vertical: Market Drivers
10.1.2 Multichannel Order Management: Enterprise Use Cases
Figure 36 Retail, Ecommerce, and Wholesale Vertical Expected to Account for Largest Market Size During Forecast Period
Table 64 Market, by Vertical, 2016-2021 (USD Million)
Table 65 Market, by Vertical, 2022-2027 (USD Million)
10.2 Retail, Ecommerce, and Wholesale
Table 66 Retail, Ecommerce, and Wholesale: Use Cases
Table 67 Retail, Ecommerce, and Wholesale: Market, by Mode of Business, 2016-2021 (USD Million)
Table 68 Retail, Ecommerce, and Wholesale: Market, by Mode of Business, 2022-2027 (USD Million)
Table 69 Retail, Ecommerce, and Wholesale: Market, by Product Type, 2016-2021 (USD Million)
Table 70 Retail, Ecommerce, and Wholesale: Market, by Product Type, 2022-2027 (USD Million)
Table 71 Retail, Ecommerce, and Wholesale: Multichannel Order Management Market, by Region, 2016-2021 (USD Million)
Table 72 Retail, Ecommerce, and Wholesale: Market, by Region, 2022-2027 (USD Million)
10.2.1 Mode of Business
10.2.1.1 Online
10.2.1.2 Offline
10.2.2 Product Type
10.2.2.1 Health & Wellness
10.2.2.1.1 Integrated Order and Inventory Management to Facilitate Better Health and Wellness Services for Consumers
Table 73 Health & Wellness: Use Cases
Table 74 Health & Wellness: Multichannel Order Management Market, by Region, 2016-2021 (USD Million)
Table 75 Health & Wellness: Market, by Region, 2022-2027 (USD Million)
10.2.2.2 Food & Beverages
10.2.2.2.1 Growing Need for Real-Time Visibility into Order Status and Delivery of Foods Items
Table 76 Food & Beverages: Use Cases
Table 77 Food & Beverages: Market, by Region, 2016-2021 (USD Million)
Table 78 Food & Beverages: Market, by Region, 2022-2027 (USD Million)
10.2.2.3 White Goods
10.2.2.3.1 Growing Urbanization in Retail Industry to Drive Demand for White Goods
Table 79 White Goods: Use Cases
Table 80 White Goods: Market, by Region, 2016-2021 (USD Million)
Table 81 White Goods: Market, by Region, 2022-2027 (USD Million)
10.2.2.4 Automotive
10.2.2.4.1 Need to Understand Customers and Improve Performance
Table 82 Automotive: Use Cases
Table 83 Automotive: Multichannel Order Management Market, by Region, 2016-2021 (USD Million)
Table 84 Automotive: Market, by Region, 2022-2027 (USD Million)
10.2.2.5 Other Product Types
Table 85 Other Product Types: Use Cases
Table 86 Other Product Types: Market, by Region, 2016-2021 (USD Million)
Table 87 Other Product Types: Market, by Region, 2022-2027 (USD Million)
10.3 Manufacturing
10.3.1 Growing Need to Improve Productivity and Provide Effective Customer Service
Table 88 Manufacturing: Use Cases
Table 89 Manufacturing: Market, by Region, 2016-2021 (USD Million)
Table 90 Manufacturing: Market, by Region, 2022-2027 (USD Million)
10.4 Transportation & Logistics
10.4.1 Multichannel Logistics Help Organizations Operate at Lower Risk During Unanticipated Supply Chain Delays
Table 91 Transportation & Logistics: Use Cases
Table 92 Transportation & Logistics: Market, by Region, 2016-2021 (USD Million)
Table 93 Transportation & Logistics: Market, by Region, 2022-2027 (USD Million)

11 Multichannel Order Management Market, by Region
11.1 Introduction
Figure 37 India Expected to Achieve Highest CAGR During Forecast Period
Figure 38 Asia-Pacific Expected to Attain Highest Growth During Forecast Period
Table 94 Market, by Region, 2016-2021 (USD Million)
Table 95 Market, by Region, 2022-2027 (USD Million)
11.2 North America
11.2.1 North America: Market Drivers
Figure 39 North America: Market Snapshot
Table 96 North America: Multichannel Order Management Market, by Component, 2016-2021 (USD Million)
Table 97 North America: Market, by Component, 2022-2027 (USD Million)
Table 98 North America: Market, by Service, 2016-2021 (USD Million)
Table 99 North America: Market, by Service, 2022-2027 (USD Million)
Table 100 North America: Market, by Professional Service, 2016-2021 (USD Million)
Table 101 North America: Market, by Professional Service, 2022-2027 (USD Million)
Table 102 North America: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 103 North America: Market, by Deployment Mode, 2022-2027 (USD Million)
Table 104 North America: Market, by Organization Size, 2016-2021 (USD Million)
Table 105 North America: Market, by Organization Size, 2022-2027 (USD Million)
Table 106 North America: Market, by Application, 2016-2021 (USD Million)
Table 107 North America: Market, by Application, 2022-2027 (USD Million)
Table 108 North America: Market, by Vertical, 2016-2021 (USD Million)
Table 109 North America: Market, by Vertical, 2022-2027 (USD Million)
Table 110 North America: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2016-2021 (USD Million)
Table 111 North America: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2022-2027 (USD Million)
Table 112 North America: Market, by Country, 2016-2021 (USD Million)
Table 113 North America: Market, by Country, 2022-2027 (USD Million)
11.2.2 US
11.2.2.1 Presence of Global Players and High Adoption of Technologies
Table 114 US: Multichannel Order Management Market, by Component, 2016-2021 (USD Million)
Table 115 US: Market, by Component, 2022-2027 (USD Million)
Table 116 US: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 117 US: Market, by Deployment Mode, 2022-2027 (USD Million)
11.2.3 Canada
11.2.3.1 Rapid Technological Advancements in Business Verticals to Enhance Productivity and Customer Satisfaction
11.3 Europe
11.3.1 Europe: Market Drivers
Table 118 Europe: Multichannel Order Management Market, by Component, 2016-2021 (USD Million)
Table 119 Europe: Market, by Component, 2022-2027 (USD Million)
Table 120 Europe: Market, by Service, 2016-2021 (USD Million)
Table 121 Europe: Market, by Service, 2022-2027 (USD Million)
Table 122 Europe: Market, by Professional Service, 2016-2021 (USD Million)
Table 123 Europe: Market, by Professional Service, 2022-2027 (USD Million)
Table 124 Europe: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 125 Europe: Market, by Deployment Mode, 2022-2027 (USD Million)
Table 126 Europe: Market, by Organization Size, 2016-2021 (USD Million)
Table 127 Europe: Market, by Organization Size, 2022-2027 (USD Million)
Table 128 Europe: Market, by Application, 2016-2021 (USD Million)
Table 129 Europe: Market, by Application, 2022-2027 (USD Million)
Table 130 Europe: Market, by Vertical, 2016-2021 (USD Million)
Table 131 Europe: Market, by Vertical, 2022-2027 (USD Million)
Table 132 Europe: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2016-2021 (USD Million)
Table 133 Europe: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2022-2027 (USD Million)
Table 134 Europe: Market, by Country, 2016-2021 (USD Million)
Table 135 Europe: Market, by Country, 2022-2027 (USD Million)
11.3.2 UK
11.3.2.1 Growing Need to Analyze High-Volume Information Across Several Verticals
Table 136 UK: Multichannel Order Management Market, by Component, 2016-2021 (USD Million)
Table 137 UK: Market, by Component, 2022-2027 (USD Million)
Table 138 UK: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 139 UK: Market, by Deployment Mode, 2022-2027 (USD Million)
11.3.3 Germany
11.3.3.1 Increased Adoption of Multichannel Order Management Solutions
Table 140 Germany: Market, by Component, 2016-2021 (USD Million)
Table 141 Germany: Market, by Component, 2022-2027 (USD Million)
Table 142 Germany: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 143 Germany: Market, by Deployment Mode, 2022-2027 (USD Million)
11.3.4 France
11.3.4.1 Rapid Adoption of Multichannel Order Management Solutions to Address Need for Rising Digital Savvy Consumer Base
11.3.5 Rest of Europe
11.4 Asia-Pacific
11.4.1 Asia-Pacific: Multichannel Order Management Market Drivers
Figure 40 Asia-Pacific: Market Snapshot
Table 144 Asia-Pacific: Market, by Component, 2016-2021 (USD Million)
Table 145 Asia-Pacific: Market, by Component, 2022-2027 (USD Million)
Table 146 Asia-Pacific: Market, by Service, 2016-2021 (USD Million)
Table 147 Asia-Pacific: Market, by Service, 2022-2027 (USD Million)
Table 148 Asia-Pacific: Market, by Professional Service, 2016-2021 (USD Million)
Table 149 Asia-Pacific: Market, by Professional Service, 2022-2027 (USD Million)
Table 150 Asia-Pacific: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 151 Asia-Pacific: Market, by Deployment Mode, 2022-2027 (USD Million)
Table 152 Asia-Pacific: Market, by Organization Size, 2016-2021 (USD Million)
Table 153 Asia-Pacific: Market, by Organization Size, 2022-2027 (USD Million)
Table 154 Asia-Pacific: Market, by Application, 2016-2021 (USD Million)
Table 155 Asia-Pacific: Market, by Application, 2022-2027 (USD Million)
Table 156 Asia-Pacific: Market, by Vertical, 2016-2021 (USD Million)
Table 157 Asia-Pacific: Market, by Vertical, 2022-2027 (USD Million)
Table 158 Asia-Pacific: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2016-2021 (USD Million)
Table 159 Asia-Pacific: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2022-2027 (USD Million)
Table 160 Asia-Pacific: Market, by Country, 2016-2021 (USD Million)
Table 161 Asia-Pacific: Market, by Country, 2022-2027 (USD Million)
11.4.2 China
11.4.2.1 Growing Investments in Multichannel Order Management Market to Enhance Business Operations
Table 162 China: Multichannel Order Management Market, by Component, 2016-2021 (USD Million)
Table 163 China: Market, by Component, 2022-2027 (USD Million)
Table 164 China: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 165 China: Market, by Deployment Mode, 2022-2027 (USD Million)
11.4.3 Japan
11.4.3.1 Changing Business Landscape and Need to Deliver Enhanced Experience to Customers
Table 166 Japan: Market, by Component, 2016-2021 (USD Million)
Table 167 Japan: Market, by Component, 2022-2027 (USD Million)
Table 168 Japan: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 169 Japan: Market, by Deployment Mode, 2022-2027 (USD Million)
11.4.4 India
11.4.4.1 Rapid Adoption of Modern Technologies and Government Initiatives
11.4.5 Rest of Asia-Pacific
11.5 Middle East and Africa
11.5.1 Middle East and Africa: Multichannel Order Management Market Drivers
Table 170 Middle East and Africa: Market, by Component, 2016-2021 (USD Million)
Table 171 Middle East and Africa: Market, by Component, 2022-2027 (USD Million)
Table 172 Middle East and Africa: Market, by Service, 2016-2021 (USD Million)
Table 173 Middle East and Africa: Market, by Service, 2022-2027 (USD Million)
Table 174 Middle East and Africa: Market, by Professional Service, 2016-2021 (USD Million)
Table 175 Middle East and Africa: Market, by Professional Service, 2022-2027 (USD Million)
Table 176 Middle East and Africa: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 177 Middle East and Africa: Market, by Deployment Mode, 2022-2027 (USD Million)
Table 178 Middle East and Africa: Market, by Organization Size, 2016-2021 (USD Million)
Table 179 Middle East and Africa: Market, by Organization Size, 2022-2027 (USD Million)
Table 180 Middle East and Africa: Market, by Application, 2016-2021 (USD Million)
Table 181 Middle East and Africa: Market, by Application, 2022-2027 (USD Million)
Table 182 Middle East and Africa: Market, by Vertical, 2016-2021 (USD Million)
Table 183 Middle East and Africa: Market, by Vertical, 2022-2027 (USD Million)
Table 184 Middle East and Africa: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2016-2021 (USD Million)
Table 185 Middle East and Africa: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2022-2027 (USD Million)
Table 186 Middle East and Africa: Market, by Country, 2016-2021 (USD Million)
Table 187 Middle East and Africa: Market, by Country, 2022-2027 (USD Million)
11.5.2 Middle East
11.5.2.1 Growing Focus on Customer Engagement and Investments
11.5.3 Africa
11.5.3.1 Growing Industrial and Retail Sector to Create Growth Opportunities for Multichannel Order Management
11.6 Latin America
11.6.1 Latin America: Multichannel Order Management Drivers
Table 188 Latin America: Multichannel Order Management Market, by Component, 2016-2021 (USD Million)
Table 189 Latin America: Market, by Component, 2022-2027 (USD Million)
Table 190 Latin America: Market, by Service, 2016-2021 (USD Million)
Table 191 Latin America: Market, by Service, 2022-2027 (USD Million)
Table 192 Latin America: Market, by Professional Service, 2016-2021 (USD Million)
Table 193 Latin America: Market, by Professional Service, 2022-2027 (USD Million)
Table 194 Latin America: Market, by Deployment Mode, 2016-2021 (USD Million)
Table 195 Latin America: Market, by Deployment Mode, 2022-2027 (USD Million)
Table 196 Latin America: Market, by Organization Size, 2016-2021 (USD Million)
Table 197 Latin America: Market, by Organization Size, 2022-2027 (USD Million)
Table 198 Latin America: Market, by Application, 2016-2021 (USD Million)
Table 199 Latin America: Market, by Application, 2022-2027 (USD Million)
Table 200 Latin America: Market, by Vertical, 2016-2021 (USD Million)
Table 201 Latin America: Market, by Vertical, 2022-2027 (USD Million)
Table 202 Latin America: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2016-2021 (USD Million)
Table 203 Latin America: Market for Retail, Ecommerce, and Wholesale Vertical, by Subtype, 2022-2027 (USD Million)
Table 204 Latin America: Market, by Country, 2016-2021 (USD Million)
Table 205 Latin America: Market, by Country, 2022-2027 (USD Million)
11.6.2 Brazil
11.6.2.1 Enhanced Customer Experience and Offering by Retailers due to Rising Ecommerce Industry
11.6.3 Mexico
11.6.3.1 Growing Trade and Customer Base and Rising Demand for Multichannel Order Management
11.6.4 Rest of Latin America

12 Competitive Landscape
12.1 Overview
12.2 Key Player Strategies
Table 206 Overview of Strategies Deployed by Key Players in Multichannel Order Management Market
12.3 Revenue Analysis
Figure 41 Revenue Analysis for Key Companies, 2018-2021
12.4 Market Share Analysis
Figure 42 Market Share Analysis for Key Players in 2022
Table 207 Market: Degree of Competition
12.5 Company Evaluation Quadrant
12.5.1 Stars
12.5.2 Emerging Leaders
12.5.3 Pervasive Players
12.5.4 Participants
Figure 43 Key Multichannel Order Management Market Players, Company Evaluation Matrix, 2022
12.6 Startup/Sme Evaluation Matrix
12.6.1 Progressive Companies
12.6.2 Responsive Companies
12.6.3 Dynamic Companies
12.6.4 Starting Blocks
Figure 44 Market Evaluation Matrix for Startups/Smes, 2022
12.7 Competitive Benchmarking
Table 208 Market: Detailed List of Key Startups/Smes
Table 209 Market: Competitive Benchmarking of Key Players (Startups/Smes)
12.8 Competitive Scenario
12.8.1 Product Launches
Table 210 Product Launches, 2018-2022
12.8.2 Deals
Table 211 Deals, 2018-2022
12.8.3 Others
Table 212 Others, 2018-2022

13 Company Profiles
13.1 Introduction
13.2 Major Players
(Business Overview, Products, Solutions & Services Offered, Recent Developments, Analyst's View)*
13.2.1 Ibm
Table 213 Ibm: Business Overview
Figure 45 Ibm: Company Snapshot
Table 214 Ibm: Products Offered
Table 215 Ibm: Product Launches and Enhancements
Table 216 Ibm: Deals
13.2.2 Sap
Table 217 Sap: Business Overview
Figure 46 Sap: Company Snapshot
Table 218 Sap: Products Offered
Table 219 Sap: Product Launches and Enhancements
Table 220 Sap: Deals
Table 221 Sap: Others
13.2.3 Oracle
Table 222 Oracle: Business Overview
Figure 47 Oracle: Company Snapshot
Table 223 Oracle: Products Offered
Table 224 Oracle: Product Launches and Enhancements
Table 225 Oracle: Deals
13.2.4 Salesforce
Table 226 Salesforce: Business Overview
Figure 48 Salesforce: Company Snapshot
Table 227 Salesforce: Products Offered
Table 228 Salesforce: Product Launches and Enhancements
Table 229 Salesforce: Deals
Table 230 Salesforce: Others
13.2.5 Hcl Technologies
Table 231 Hcl Technologies: Business Overview
Figure 49 Hcl Technologies: Company Snapshot
Table 232 Hcl Technologies: Products Offered
Table 233 Hcl Technologies: Deals
13.2.6 Zoho
Table 234 Zoho: Business Overview
Table 235 Zoho: Solutions Offered
Table 236 Zoho: Product Launches and Enhancements
Table 237 Zoho: Deals
Table 238 Zoho: Others
13.2.7 Brightpearl
Table 239 Brightpearl: Business Overview
Table 240 Brightpearl: Products Offered
Table 241 Brightpearl: Deals
Table 242 Brightpearl: Others
13.2.8 Square
Table 243 Square: Business Overview
Table 244 Square: Products Offered
Table 245 Square: Product Launches and Enhancements
Table 246 Square: Deals
Table 247 Square: Others
13.2.9 Selro
Table 248 Selro: Business Overview
Table 249 Selro: Products Offered
Table 250 Selro: Deals
13.2.10 Linnworks
Table 251 Linnworks: Business Overview
Table 252 Linnworks: Products Offered
Table 253 Linnworks: Deals
Table 254 Linnworks: Others
13.2.11 Vinculum
Table 255 Vinculum: Business Overview
Table 256 Vinculum: Products Offered
Table 257 Vinculum: Product Launches and Enhancements
Table 258 Vinculum: Deals
13.2.12 Freestyle Solutions
Table 259 Freestyle Solutions: Business Overview
Table 260 Freestyle Solutions: Products Offered
Table 261 Freestyle Solutions: Product Launches and Enhancements
Table 262 Freestyle Solutions: Deals
13.2.13 Aptean
Table 263 Aptean: Business Overview
Table 264 Aptean: Products Offered
Table 265 Aptean: Product Launches and Enhancements
Table 266 Aptean: Deals
Table 267 Aptean: Others
13.2.14 Etail Solutions
Table 268 Etail Solutions: Business Overview
Table 269 Etail Solutions: Products Offered
Table 270 Etail Solutions: Deals
13.2.15 Selleractive
Table 271 Selleractive: Business Overview
Table 272 Selleractive: Products Offered
Table 273 Selleractive: Product Launches and Enhancements
Table 274 Selleractive: Deals
13.2.16 Delhivery
Table 275 Delhivery: Business Overview
Table 276 Delhivery: Products Offered
Table 277 Delhivery: Product Launches and Enhancements
Table 278 Delhivery: Deals
Table 279 Delhivery: Others
13.2.17 Cloud Commerce Pro
Table 280 Cloud Commerce Pro: Business Overview
Table 281 Cloud Commerce Pro: Products Offered
Table 282 Cloud Commerce Pro: Deals
13.2.18 Quickbooks Commerce
13.2.19 Unicommerce
13.2.20 Saleswarp
13.2.21 Contalog
13.2.22 Browntape
13.2.23 Appian
13.3 Startup/Sme Profiles
13.3.1 Multiorders
13.3.2 Manageecom
13.3.3 Evanik
13.3.4 Geekseller
13.3.5 Skusuite
13.3.6 Skunexus
13.3.7 Newfold Digital
13.3.8 Emerge App

*Details on Business Overview, Products, Solutions & Services Offered, Recent Developments, Analyst's View Might Not be Captured in Case of Unlisted Companies.

14 Adjacent and Related Markets
14.1 Introduction
14.2 Supply Chain Management Market - Global Forecast to 2027
14.2.1 Market Definition
14.2.2 Market Overview
14.2.3 Supply Chain Management Market, by Component
Table 283 Supply Chain Management Market, by Component, 2014-2019 (USD Million)
Table 284 Supply Chain Management Market, by Component, 2019-2027 (USD Million)
14.2.4 Supply Chain Management Market, by Deployment Model
Table 285 Supply Chain Management Market, by Deployment Mode, 2014-2019 (USD Million)
Table 286 Supply Chain Management Market, by Deployment Mode, 2019-2027 (USD Million)
14.2.5 Supply Chain Management Market, by Organization Size
Table 287 Supply Chain Management Market, by Organization Size, 2014-2019 (USD Million)
Table 288 Supply Chain Management Market, by Organization Size, 2019-2027 (USD Million)
14.2.6 Supply Chain Management Market, by Vertical
Table 289 Supply Chain Management Market, by Vertical, 2014-2019 (USD Million)
Table 290 Supply Chain Management Market, by Vertical, 2019-2027 (USD Million)
14.2.7 Supply Chain Management Market, by Region
Table 291 Supply Chain Management Market, by Region, 2014-2019 (USD Million)
Table 292 Supply Chain Management Market, by Region, 2019-2027 (USD Million)
14.3 Smart Warehousing Market - Global Forecast to 2026
14.3.1 Market Definition
14.3.2 Market Overview
Table 293 Global Smart Warehousing Market and Growth Rate, 2017-2020 (USD Million, Y-O-Y %)
Table 294 Global Smart Warehousing Market and Growth Rate, 2021-2026 (USD Million, Y-O-Y %)
14.3.3 Smart Warehousing Market, by Component
Table 295 Smart Warehousing Market, by Component, 2017-2020 (USD Million)
Table 296 Smart Warehousing Market, by Component, 2021-2026 (USD Million)
14.3.4 Smart Warehousing Market, by Organization Size
Table 297 Smart Warehousing Market, by Organization Size, 2017-2020 (USD Million)
Table 298 Smart Warehousing Market, by Organization Size, 2021-2026 (USD Million)
14.3.5 Smart Warehousing Market, by Deployment Mode
Table 299 Smart Warehousing Market, by Deployment Mode, 2017-2020 (USD Million)
Table 300 Smart Warehousing Market, by Deployment Mode, 2021-2026 (USD Million)
14.3.6 Smart Warehousing Market, by Application
Table 301 Smart Warehousing Market, by Application, 2017-2020 (USD Million)
Table 302 Smart Warehousing Market, by Application, 2021-2026 (USD Million)
14.3.7 Smart Warehousing Market, by Vertical
Table 303 Smart Warehousing Market, by Vertical, 2017-2020 (USD Million)
Table 304 Smart Warehousing Market, by Vertical, 2021-2026 (USD Million)
14.3.8 Smart Warehousing Market, by Region
Table 305 Smart Warehousing Market, by Region, 2017-2020 (USD Million)
Table 306 Smart Warehousing Market, by Region, 2021-2026 (USD Million)

15 Appendix
15.1 Discussion Guide
15.2 Knowledgestore: The Subscription Portal
15.3 Customization Options

Executive Summary

Companies Mentioned

  • Appian
  • Aptean
  • Brightpearl
  • Browntape
  • Cloud Commerce Pro
  • Contalog
  • Delhivery
  • Emerge App
  • Etail Solutions
  • Evanik
  • Freestyle Solutions
  • Geekseller
  • Hcl Technologies
  • Ibm
  • Linnworks
  • Manageecom
  • Multiorders
  • Newfold Digital
  • Oracle
  • Quickbooks Commerce
  • Salesforce
  • Saleswarp
  • Sap
  • Selleractive
  • Selro
  • Skunexus
  • Skusuite
  • Square
  • Unicommerce
  • Vinculum
  • Zoho

Methodology

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Table Information