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Global Online Survey Software Market - Forecasts from 2017 to 2022

  • ID: 4396330
  • Report
  • August 2017
  • Region: Global
  • 74 pages
  • Knowledge Sourcing Intelligence LLP


  • Campaign Monitor
  • Confirmit
  • Inqwise
  • Medallia Inc
  • QuestionPro Qualtrics
  • SurveyMonkey
The global online survey software market was valued at US$4.065 billion in 2017 and is expected to grow at a CAGR of 11.25% to reach a market size of US$6.929 billion by the year 2022. Online survey software is the software used for doing online survey for better understanding the consumer behaviour. The primary advantage of online surveys for analysts is that they raise efficiency by saving time. Information is accessible immediately and can be exported into particular statistical programs or spreadsheets in a moment for detailed analysis.

Market Outlook

Rapid industrialization leads to rising competition among various industries while driving the trend for digitalization. The increase in adoption of digitation solution among in organization enables the implementation of online survey form while driving the market growth. Moreover, the tremendous growth of e-commerce sector coupled with companies rising focus on customer satisfaction further drives the online survey software market. Other factors like improving ICT infrastructure, availability of high speed internet and penetration of 3G and 4G technologies do contribute to the market growth significantly.

Geographic Outlook

Geographically, North America is expected to drive the global market of online surveys software owing to the ease of using cloud based online survey over the on -premises model. In addition to this, North America is home to some key industry players which, in turn, drive the market growth.

Research Methodology

Firstly, the report provides a brief introduction of the market and deals with detailed research methodology for calculating market size and forecasts, secondary data sources used and the primary inputs which were taken for data validation. This section also outlines various segmentations which have been covered as part of the report.

Market Dynamics

Next, the section provides comprehensive market dynamics through an overview section along with growth drivers, challenges, and opportunities which exist in the current market. This section of the report also provides supplier and industry outlook as a whole; key industry, global and regional regulations which are determining the market growth and a brief technological aspect of Online Survey Software. Complete industry analysis has also been covered by Porter’s five forces model as a part of this report section.


Thirdly, Online Survey Software Market has been segmented on the basis of application product and geography as follows:

By Application
  • Retail
  • Market research
  • Healthcare
  • Financial services
  • Manufacturing
By Product
  • One time charge
  • Free
  • Partially charge
  • Time to pay
By Geography
  • Americas
  • North America
  • South America
  • Europe Middle East and Africa
  • Europe
  • Middle East and Africa
  • Asia Pacific
Market Players

Finally, competitive intelligence section deals with major players in the market, their market shares, growth strategies, products, financials, and recent investments among others. Key industry players profiled as part of this section are Zoho Corporation Pvt. Ltd., Medallia Inc., Confirmit, Inqwise, SurveyMonkey, Campaign Monitor, QuestionPro, and Qualtrics.
Note: Product cover images may vary from those shown


  • Campaign Monitor
  • Confirmit
  • Inqwise
  • Medallia Inc
  • QuestionPro Qualtrics
  • SurveyMonkey
1. Introduction

2. Research Methodology

3. Executive Summary

4. Market Dynamics
4.1. Segmentation
4.2. Drivers
4.3. Restraints
4.4. Opportunities
4.5. Supplier Outlook
4.6. Industry Outlook
4.7. Porter’s 5 Forces Analysis
4.8. Industry Value Chain Analysis
4.9. Industry Regulations
4.10. Scenario Analysis

5. Global Online Survey Software Market Forecast by Application(US$ billion)
5.1. Retail
5.2. Market research
5.3. Healthcare
5.4. Financial services
5.5. Manufacturing

6. Global Online Survey Software Market Forecast by Product(US$ billion)
6.1. One time charge
6.2. Free
6.3. Partially charge
6.4. Time to pay

7. Global Online Survey Software Market Forecast by Geography (US$ billion)
7.1. Americas
7.1.1. North America
7.1.2. South America
7.2. Europe Middle East and Africa
7.2.1. Europe
7.2.2. Middle East and Africa
7.3. Asia Pacific

8. Competitive Intelligence
8.1. Market Share of Key Players
8.2. Investment Analysis
8.3. Recent Deals
8.4. Strategies of Key Players

9. Company Profiles
9.1. Zoho Corporation Pvt. Ltd.
9.2. Medallia Inc
9.3. Confirmit
9.4. Inqwise
9.5. SurveyMonkey
9.6. Campaign Monitor
9.7. QuestionPro
9.8. Qualtrics
Note: Product cover images may vary from those shown
  • Zoho Corporation Pvt. Ltd.
  • Medallia Inc
  • Confirmit
  • Inqwise
  • SurveyMonkey
  • Campaign Monitor
  • QuestionPro Qualtrics
Note: Product cover images may vary from those shown