6 Cloud Itsm Market, by Component
6.1 Introduction
Figure 25 Solutions Segment to Hold Larger Market Size in 2020
6.1.1 Components: Market Drivers
6.1.2 Components: COVID-19 Impact
Table 4 Market Size, by Component, 2016-2019 (USD Million)
Table 5 Market Size, by Component, 2020-2025 (USD Million)
6.2 Solutions
Table 6 Solutions: Market Size, by Region, 2016-2019 (USD Million)
Table 7 Solutions: Market Size, by Region, 2020-2025 (USD Million)
Table 8 Market Size, by Solution, 2016-2019 (USD Million)
Table 9 Market Size, by Solution, 2020-2025 (USD Million)
6.2.1 Service Portfolio Management
6.2.1.1 Service Level Management
6.2.1.2 It Asset Management
6.2.1.3 Financial Management
Table 10 Service Portfolio Management: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 11 Service Portfolio Management: Market Size, by Region, 2020-2025 (USD Million)
6.2.2 Configuration and Change Management
6.2.2.1 Configuration Management
6.2.2.2 Change and Release Management
Table 12 Configuration and Change Management: Market Size, by Region, 2016-2019 (USD Million)
Table 13 Configuration and Change Management: Market Size, by Region, 2020-2025 (USD Million)
6.2.3 Service Desk Software
6.2.3.1 Event and Incident Management
6.2.3.2 Problem Management
6.2.3.3 Access Management
6.2.3.4 Request Fulfillment and Self-Service Solutions
Table 14 Service Desk Software: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 15 Service Desk Software: Market Size, by Region, 2020-2025 (USD Million)
6.2.4 Operations and Performance Management
6.2.4.1 Availability Management
6.2.4.2 Performance Monitoring and It Operations Management
6.2.4.3 Workload Automation
Table 16 Operations and Performance Management: Market Size, by Region, 2016-2019 (USD Million)
Table 17 Operations and Performance Management: Market Size, by Region, 2020-2025 (USD Million)
6.2.5 Dashboard, Reporting, and Analytics
Table 18 Dashboard, Reporting, and Analytics: Market Size, by Region, 2016-2019 (USD Million)
Table 19 Dashboard, Reporting, and Analytics: Cloud Itsm Market Size, by Region, 2020-2025 (USD Million)
6.3 Services
6.3.1 Managed Services
6.3.2 Professional Services
Table 20 Services: Market Size, by Region, 2016-2019 (USD Million)
Table 21 Services: Market Size, by Region, 2020-2025 (USD Million)
8 Cloud Itsm Market, by Vertical
8.1 Introduction
Figure 27 Banking Financial Services and Insurance Vertical to Grow at Highest CAGR During Forecast Period
8.1.1 Verticals: Market Drivers
8.1.2 Verticals: COVID-19 Impact
Table 28 Market Size, by Vertical, 2016-2019 (USD Million)
Table 29 Market Size, by Vertical, 2020-2025 (USD Million)
8.2 Banking, Financial Services, and Insurance
Table 30 Banking, Financial Services, and Insurance: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 31 Banking, Financial Services, and Insurance: Market Size, by Region, 2020-2025 (USD Million)
Table 32 Banking, Financial Services, and Insurance: Market Size, by Component, 2016-2019 (USD Million)
Table 33 Banking, Financial Services, and Insurance: Market Size, by Component, 2020-2025 (USD Million)
Table 34 Banking, Financial Services, and Insurance: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 35 Banking, Financial Services, and Insurance: Market Size, by Organization Size, 2020-2025 (USD Million)
8.3 Telecommunications
Table 36 Telecommunications: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 37 Telecommunications: Market Size, by Region, 2020-2025 (USD Million)
Table 38 Telecommunications: Market Size, by Component, 2016-2019 (USD Million)
Table 39 Telecommunications: Market Size, by Component, 2020-2025 (USD Million)
Table 40 Telecommunications: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 41 Telecommunications: Market Size, by Organization Size, 2020-2025 (USD Million)
8.4 It and Ites
Table 42 It and Ites: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 43 It and Ites: Market Size, by Region, 2020-2025 (USD Million)
Table 44 It and Ites: Market Size, by Component, 2016-2019 (USD Million)
Table 45 It and Ites: Market Size, by Component, 2020-2025 (USD Million)
Table 46 It and Ites: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 47 It and Ites: Market Size, by Organization Size, 2020-2025 (USD Million)
8.5 Government and Public Sector
Table 48 Government and Public Sector: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 49 Government and Public Sector: Market Size, by Region, 2020-2025 (USD Million)
Table 50 Government and Public Sector: Market Size, by Component, 2016-2019 (USD Million)
Table 51 Government and Public Sector: Market Size, by Component, 2020-2025 (USD Million)
Table 52 Government and Public Sector: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 53 Government and Public Sector: Market Size, by Organization Size, 2020-2025 (USD Million)
8.6 Retail and Consumer Goods
Table 54 Retail and Consumer Goods: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 55 Retail and Consumer Goods: Market Size, by Region, 2020-2025 (USD Million)
Table 56 Retail and Consumer Goods: Market Size, by Component, 2016-2019 (USD Million)
Table 57 Retail and Consumer Goods: Market Size, by Component, 2020-2025 (USD Million)
Table 58 Retail and Consumer Goods: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 59 Retail and Consumer Goods: Market Size, by Organization Size, 2020-2025 (USD Million)
8.7 Manufacturing
Table 60 Manufacturing: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 61 Manufacturing: Market Size, by Region, 2020-2025 (USD Million)
Table 62 Manufacturing: Market Size, by Component, 2016-2019 (USD Million)
Table 63 Manufacturing: Market Size, by Component, 2020-2025 (USD Million)
Table 64 Manufacturing: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 65 Manufacturing: Market Size, by Organization Size, 2020-2025 (USD Million)
8.8 Energy and Utilities
Table 66 Energy and Utilities: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 67 Energy and Utilities: Market Size, by Region, 2020-2025 (USD Million)
Table 68 Energy and Utilities: Market Size, by Component, 2016-2019 (USD Million)
Table 69 Energy and Utilities: Market Size, by Component, 2020-2025 (USD Million)
Table 70 Energy and Utilities: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 71 Energy and Utilities: Market Size, by Organization Size, 2020-2025 (USD Million)
8.9 Media and Entertainment
Table 72 Media and Entertainment: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 73 Media and Entertainment: Market Size, by Region, 2020-2025 (USD Million)
Table 74 Media and Entertainment: Market Size, by Component, 2016-2019 (USD Million)
Table 75 Media and Entertainment: Market Size, by Component, 2020-2025 (USD Million)
Table 76 Media and Entertainment: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 77 Media and Entertainment: Market Size, by Organization Size, 2020-2025 (USD Million)
8.10 Healthcare and Life Sciences
Table 78 Healthcare and Life Sciences: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 79 Healthcare and Life Sciences: Market Size, by Region, 2020-2025 (USD Million)
Table 80 Healthcare and Life Sciences: Market Size, by Component, 2016-2019 (USD Million)
Table 81 Healthcare and Life Sciences: Market Size, by Component, 2020-2025 (USD Million)
Table 82 Healthcare and Life Sciences: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 83 Healthcare and Life Sciences: Market Size, by Organization Size, 2020-2025 (USD Million)
8.11 Other Verticals
Table 84 Other Verticals: Cloud Itsm Market Size, by Region, 2016-2019 (USD Million)
Table 85 Other Verticals: Market Size, by Region, 2020-2025 (USD Million)
Table 86 Other Verticals: Market Size, by Component, 2016-2019 (USD Million)
Table 87 Other Verticals: Market Size, by Component, 2020-2025 (USD Million)
Table 88 Other Verticals: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 89 Other Verticals: Market Size, by Organization Size, 2020-2025 (USD Million)
9 Cloud Itsm Market, by Region
9.1 Introduction
Figure 28 North America to Hold Largest Market Size During Forecast Period
Table 90 Market Size, by Region, 2016-2019 (USD Million)
Table 91 Market Size, by Region, 2020-2025 (USD Million)
9.2 North America
9.2.1 North America: Market Drivers
9.2.2 North America: COVID-19 Impact
9.2.3 North America: Regulations
Figure 29 North America: Market Snapshot
Table 92 North America: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 93 North America: Market Size, by Component, 2020-2025 (USD Million)
Table 94 North America: Market Size, by Solution, 2016-2019 (USD Million)
Table 95 North America: Market Size, by Solution, 2020-2025 (USD Million)
Table 96 North America: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 97 North America: Market Size, by Organization Size, 2020-2025 (USD Million)
Table 98 North America: Market Size, by Vertical, 2016-2019 (USD Million)
Table 99 North America: Market Size, by Vertical, 2020-2025 (USD Million)
Table 100 North America: Market Size, by Country, 2016-2019 (USD Million)
Table 101 North America: Market Size, by Country, 2020-2025 (USD Million)
9.2.4 United States
Table 102 United States: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 103 United States: Market Size, by Component, 2020-2025 (USD Million)
Table 104 United States: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 105 United States: Market Size, by Organization Size, 2020-2025 (USD Million)
9.2.5 Canada
Table 106 Canada: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 107 Canada: Market Size, by Component, 2020-2025 (USD Million)
Table 108 Canada: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 109 Canada: Market Size, by Organization Size, 2020-2025 (USD Million)
9.3 Europe
9.3.1 Europe: Market Drivers
9.3.2 Europe: COVID-19 Impact
9.3.3 Europe: Regulations
Table 110 Europe: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 111 Europe: Market Size, by Component, 2020-2025 (USD Million)
Table 112 Europe: Market Size, by Solution, 2016-2019 (USD Million)
Table 113 Europe: Market Size, by Solution, 2020-2025 (USD Million)
Table 114 Europe: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 115 Europe: Market Size, by Organization Size, 2020-2025 (USD Million)
Table 116 Europe: Market Size, by Vertical, 2016-2019 (USD Million)
Table 117 Europe: Market Size, by Vertical, 2020-2025 (USD Million)
Table 118 Europe: Market Size, by Country, 2016-2019 (USD Million)
Table 119 Europe: Market Size, by Country, 2020-2025 (USD Million)
9.3.4 United Kingdom
Table 120 United Kingdom: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 121 United Kingdom: Market Size, by Component, 2020-2025 (USD Million)
Table 122 United Kingdom: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 123 United Kingdom: Market Size, by Organization Size, 2020-2025 (USD Million)
9.3.5 Germany
Table 124 Germany: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 125 Germany: Market Size, by Component, 2020-2025 (USD Million)
Table 126 Germany: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 127 Germany: Market Size, by Organization Size, 2020-2025 (USD Million)
9.3.6 France
Table 128 France: Market Size, by Component, 2016-2019 (USD Million)
Table 129 France: Market Size, by Component, 2020-2025 (USD Million)
Table 130 France: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 131 France: Market Size, by Organization Size, 2020-2025 (USD Million)
9.3.7 Rest of Europe
Table 132 Rest of Europe: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 133 Rest of Europe: Market Size, by Component, 2020-2025 (USD Million)
Table 134 Rest of Europe: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 135 Rest of Europe: Market Size, by Organization Size, 2020-2025 (USD Million)
9.4 Asia-Pacific
9.4.1 Asia-Pacific: Market Drivers
9.4.2 Asia-Pacific: COVID-19 Impact
9.4.3 Asia-Pacific: Regulations
Figure 30 Asia-Pacific: Regional Snapshot
Table 136 Asia-Pacific: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 137 Asia-Pacific: Market Size, by Component, 2020-2025 (USD Million)
Table 138 Asia-Pacific: Market Size, by Solution, 2016-2019 (USD Million)
Table 139 Asia-Pacific: Market Size, by Solution, 2020-2025 (USD Million)
Table 140 Asia-Pacific: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 141 Asia-Pacific: Market Size, by Organization Size, 2020-2025 (USD Million)
Table 142 Asia-Pacific: Market Size, by Vertical, 2016-2019 (USD Million)
Table 143 Asia-Pacific: Market Size, by Vertical, 2020-2025 (USD Million)
Table 144 Asia-Pacific: Market Size, by Country, 2016-2019 (USD Million)
Table 145 Asia-Pacific: Market Size, by Country, 2020-2025 (USD Million)
9.4.4 China
Table 146 China: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 147 China: Market Size, by Component, 2020-2025 (USD Million)
Table 148 China: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 149 China: Market Size, by Organization Size, 2020-2025 (USD Million)
9.4.5 Japan
Table 150 Japan: Market Size, by Component, 2016-2019 (USD Million)
Table 151 Japan: Market Size, by Component, 2020-2025 (USD Million)
Table 152 Japan: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 153 Japan: Market Size, by Organization Size, 2020-2025 (USD Million)
9.4.6 Australia
Table 154 Australia: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 155 Australia: Market Size, by Component, 2020-2025 (USD Million)
Table 156 Australia: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 157 Australia: Market Size, by Organization Size, 2020-2025 (USD Million)
9.4.7 Rest of Asia-Pacific
Table 158 Rest of Asia-Pacific: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 159 Rest of Asia-Pacific: Market Size, by Component, 2020-2025 (USD Million)
Table 160 Rest of Asia-Pacific: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 161 Rest of Asia-Pacific: Market Size, by Organization Size, 2020-2025 (USD Million)
9.5 Middle East and Africa
9.5.1 Middle East and Africa: Market Drivers
9.5.2 Middle East and Africa: COVID-19 Impact
9.5.3 Middle East and Africa: Regulations
Table 162 Middle East and Africa: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 163 Middle East and Africa: Market Size, by Component, 2020-2025 (USD Million)
Table 164 Middle East and Africa: Market Size, by Solution, 2016-2019 (USD Million)
Table 165 Middle East and Africa: Market Size, by Solution, 2020-2025 (USD Million)
Table 166 Middle East and Africa: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 167 Middle East and Africa: Market Size, by Organization Size, 2020-2025 (USD Million)
Table 168 Middle East and Africa: Market Size, by Vertical, 2016-2019 (USD Million)
Table 169 Middle East and Africa: Market Size, by Vertical, 2020-2025 (USD Million)
Table 170 Middle East and Africa: Market Size, by Country, 2016-2019 (USD Million)
Table 171 Middle East and Africa: Market Size, by Country, 2020-2025 (USD Million)
9.5.4 Saudi Arabia
Table 172 Saudi Arabia: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 173 Saudi Arabia: Market Size, by Component, 2020-2025 (USD Million)
Table 174 Saudi Arabia: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 175 Saudi Arabia: Market Size, by Organization Size, 2020-2025 (USD Million)
9.5.5 United Arab Emirates
Table 176 United Arab Emirates: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 177 United Arab Emirates: Market Size, by Component, 2020-2025 (USD Million)
Table 178 United Arab Emirates: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 179 United Arab Emirates: Market Size, by Organization Size, 2020-2025 (USD Million)
9.5.6 South Africa
Table 180 South Africa: Market Size, by Component, 2016-2019 (USD Million)
Table 181 South Africa: Market Size, by Component, 2020-2025 (USD Million)
Table 182 South Africa: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 183 South Africa: Market Size, by Organization Size, 2020-2025 (USD Million)
9.5.7 Rest of Middle East and Africa
Table 184 Rest of Middle East and Africa: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 185 Rest of Middle East and Africa: Market Size, by Component, 2020-2025 (USD Million)
Table 186 Rest of Middle East and Africa: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 187 Rest of Middle East and Africa: Market Size, by Organization Size, 2020-2025 (USD Million)
9.6 Latin America
9.6.1 Latin America: Market Drivers
9.6.2 Latin America: COVID-19 Impact
9.6.3 Latin America: Regulations
Table 188 Latin America: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 189 Latin America: Market Size, by Component, 2020-2025 (USD Million)
Table 190 Latin America: Market Size, by Solution, 2016-2019 (USD Million)
Table 191 Latin America: Market Size, by Solution, 2020-2025 (USD Million)
Table 192 Latin America: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 193 Latin America: Market Size, by Organization Size, 2020-2025 (USD Million)
Table 194 Latin America: Market Size, by Vertical, 2016-2019 (USD Million)
Table 195 Latin America: Market Size, by Vertical, 2020-2025 (USD Million)
Table 196 Latin America: Market Size, by Country, 2016-2019 (USD Million)
Table 197 Latin America: Market Size, by Country, 2020-2025 (USD Million)
9.6.4 Brazil
Table 198 Brazil: Market Size, by Component, 2016-2019 (USD Million)
Table 199 Brazil: Market Size, by Component, 2020-2025 (USD Million)
Table 200 Brazil: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 201 Brazil: Market Size, by Organization Size, 2020-2025 (USD Million)
9.6.5 Mexico
Table 202 Mexico: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 203 Mexico: Market Size, by Component, 2020-2025 (USD Million)
Table 204 Mexico: Market Size, by Organization Size, 2016-2019 (USD Million)
Table 205 Mexico: Market Size, by Organization Size, 2020-2025 (USD Million)
9.6.6 Rest of Latin America
Table 206 Rest of Latin America: Cloud Itsm Market Size, by Component, 2016-2019 (USD Million)
Table 207 Rest of Latin America: Cloud Itsm Market Size, by Component, 2020-2025 (USD Million)
Table 208 Rest of Latin America: Cloud Itsm Market Size, by Organization Size, 2016-2019 (USD Million)
Table 209 Rest of Latin America: Cloud Itsm Market Size, by Organization Size, 2020-2025 (USD Million)