The popularity of brick and mortar retailers remains steady despite rising online sales. Growth in this sector is driven by the consumer demand for an enhanced shopping experience and retailers are responding to this though integrating technology such as in store beacons, the introduction of pop up shops and the move towards using physical stores for collection and return of online sales. Our department stores category presents an outlook for the global department stores industry including customer
demographics and satisfaction, opportunities for growth and the latest industry trends. This category also provides detailed analysis of the performance of the top companies’ worldwide as well as extensive regional forecasts for this sector.