This report represents an in-depth analysis of the global healthcare business process outsourcing (BPO) market by service, end users, and geography. The scope of the report includes an overview of the global market trends, with 2022 considered as the base year, as well as estimates for 2023 through 2028, with projections of CAGR in the forecast period.
The Report Includes
- An overview of the global market landscape related to the healthcare business process outsourcing (BPO)
- In-depth analysis of global market trends, featuring historical revenue data for 2022, 2023, estimated figures for 2024, as well as forecasts for 2026, and 2028. This analysis includes projections of Compound Annual Growth Rates (CAGRs) spanning through 2028
- Evaluation of the current market size and revenue growth prospects specific to healthcare business process outsourcing, accompanied by a comprehensive market share analysis categorized by service, end users, and geographical region.
- Highlights of the current and future market potential and a detailed analysis of the regulatory framework and reimbursement scenarios
- Review of patents, product pipeline, ESG trends, and emerging technologies related to healthcare business process outsourcing (BPO)
- Market share analysis of the key companies of the industry and coverage of events like mergers & acquisitions, joint ventures, collaborations or partnerships, and other key market strategies and a relevant patent analysis
- Detailed profiles of leading market participants, providing a descriptive overview of their respective businesses
Report Scope
The scope of this report is broad, covering several product areas. The individual product segments are presented in terms of market size and revenue trends. The revenue forecasts are explained in terms of the key market issues for that product segment and are projected through 2028.
The report also offers an in-depth analysis of the competitive landscape within the healthcare BPO market, focusing on key dynamics that drive success. It examines critical factors such as research and development capabilities, and the influence of ecosystems and partnerships. The report includes profiles of healthcare BPO manufacturers, providing valuable insights into their strategies and offerings. Additionally, the report assesses the impact of the COVID-19 pandemic on the market, considering the challenges and opportunities that have emerged as a result.
In this report, the global market of healthcare BPO has been segmented based on service type, end users, and geographical region. Based on service type, the healthcare BPO market has been categorized into provider outsourcing services, payer outsourcing services, and others. Based on end users, the healthcare BPO market has been categorized into healthcare providers, healthcare payers, and others. By geography, the market has been segmented into North America, Europe, Asia-Pacific, and Rest of the World. North America currently is the most dominant market for healthcare BPO.
The revenue forecasts from 2022 to 2028 are provided for all the segments in the healthcare BPO market, with estimated values derived from the revenue of vendors offering healthcare BPO.
Table of Contents
Executive Summary
Healthcare BPO employs an external contractor to manage a healthcare organization’s non-clinical or non-core functions, instead of executing them with in-house capabilities. BPO allows healthcare organizations to focus on their core capabilities. Delegating services to a third party helps medical practitioners focus on patient care.
It is a sort of outsourcing in which procedures and responsibilities for linked business tasks are transferred to a client service provider. Customer service, finance and accounting, human resources, payroll, marketing, and information technology are standard BPO services.
One of the primary benefits of outsourcing is the wide availability of competent healthcare experts with substantial expertise and experience in doing certain activities who are ready to take on work of any complexity and scale at record speed. Medical outsourcing firms guarantee that clients’ demands are met in the best possible way with the least amount of difficulty by assuring the availability of trained medical specialists. As a result, such factors will likely boost the worldwide healthcare BPO market throughout the projected period. Note: The other healthcare BPO services include pharmaceutical outsourcing services, IT infrastructure outsourcing services, supply chain management, sales and marketing, and non-clinical services outsourcing services. Note: The other end users include pharmaceutical companies and life sciences organizations, medical device manufacturers, healthcare IT companies, etc.
The emergence of cloud-computing service domains is an essential factor driving the growth of the healthcare BPO market. Cloud computing is one of the most recent advancements in the global healthcare BPO business. Due to their widespread use in organizations, newer technologies are being adopted more frequently in BPO services for the healthcare industry.
For example, organizations use cloud storage to store confidential data externally at inexpensive rates. It gives central administration control over all resources and HR activities and removes the requirement for users to update and maintain healthcare infrastructure. As a result, such advantages are projected to propel the global healthcare BPO market throughout the forecast period.
Companies Mentioned
- Accenture
- Cognizant
- Flatworld Solutions Inc.
- GeBBS
- Genpact Ltd.
- IBM Corp.
- Invensis Technologies Pvt Ltd.
- IQVIA Inc.
- Sutherland
- WNS (Holdings) Ltd.
