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Global Medical Device Complaint Management Market (2023-2028) by Service, Application, Geography, Competitive Analysis, and Impact of Covid-19 with Ansoff Analysis

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  • 186 Pages
  • February 2024
  • Region: Global
  • Infogence Global Research
  • ID: 5601336
The Global Medical Device Complaint Management Market is estimated to be USD 15.66 Bn in 2023 and is expected to reach USD 26.9 Bn by 2028 growing at a CAGR of 11.42%.

Market Dynamics

Market dynamics are forces that impact the prices and behaviors of the Global Medical Device Complaint Management Market stakeholders. These forces create pricing signals which result from the changes in the supply and demand curves for a given product or service. Forces of Market Dynamics may be related to macro-economic and micro-economic factors. There are dynamic market forces other than price, demand, and supply. Human emotions can also drive decisions, influence the market, and create price signals.

As the market dynamics impact the supply and demand curves, decision-makers aim to determine the best way to use various financial tools to stem various strategies for speeding the growth and reducing the risks.

Market Segmentations

  • The Global Medical Device Complaint Management Market is segmented based on Service, Application, and Geography.
  • By Service, the market is classified into Complaints Log/Intake, Product Surveillance & Regulatory Compliance, Returned/Non-Returned Product Analysis, and Resolve & Closure.
  • By Application, the market is classified into Small & Medium Enterprise and Large Enterprise.
  • By Geography, the market is classified into Americas, Europe, Middle-East & Africa and Asia-Pacific.

Company Profiles

The report provides a detailed analysis of the competitors in the market. It covers the financial performance analysis for the publicly listed companies in the market. The report also offers detailed information on the companies' recent development and competitive scenario. Some of the companies covered in this report are Amplelogic, Arisglobal, AssurX, Biovia, Bizzmine, Cognizant, Freyr, HCL Technologies, Interneer, IQVIA, MasterControl, Oracle, Orcanos, Parexel, etc.

Countries Studied

  • America (Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, United States, Rest of Americas)
  • Europe (Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Russia, Spain, Sweden, Switzerland, United Kingdom, Rest of Europe)
  • Middle-East and Africa (Egypt, Israel, Qatar, Saudi Arabia, South Africa, United Arab Emirates, Rest of MEA)
  • Asia-Pacific (Australia, Bangladesh, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Thailand, Taiwan, Rest of Asia-Pacific)

Competitive Quadrant

The report includes Competitive Quadrant, a proprietary tool to analyze and evaluate the position of companies based on their Industry Position score and Market Performance score. The tool uses various factors for categorizing the players into four categories. Some of these factors considered for analysis are financial performance over the last 3 years, growth strategies, innovation score, new product launches, investments, growth in market share, etc.

Ansoff Analysis

  • The report presents a detailed Ansoff matrix analysis for the Global Medical Device Complaint Management Market. Ansoff Matrix, also known as Product/Market Expansion Grid, is a strategic tool used to design strategies for the growth of the company. The matrix can be used to evaluate approaches in four strategies viz. Market Development, Market Penetration, Product Development and Diversification. The matrix is also used for risk analysis to understand the risk involved with each approach.
  • The publisher analyses the Global Medical Device Complaint Management Market using the Ansoff Matrix to provide the best approaches a company can take to improve its market position.
  • Based on the SWOT analysis conducted on the industry and industry players, the publisher has devised suitable strategies for market growth.

Why buy this report?

  • The report offers a comprehensive evaluation of the Global Medical Device Complaint Management Market. The report includes in-depth qualitative analysis, verifiable data from authentic sources, and projections about market size. The projections are calculated using proven research methodologies.
  • The report has been compiled through extensive primary and secondary research. The primary research is done through interviews, surveys, and observation of renowned personnel in the industry.
  • The report includes an in-depth market analysis using Porter's 5 forces model and the Ansoff Matrix. In addition, the impact of Covid-19 on the market is also featured in the report.
  • The report also includes the regulatory scenario in the industry, which will help you make a well-informed decision. The report discusses major regulatory bodies and major rules and regulations imposed on this sector across various geographies.
  • The report also contains the competitive analysis using Positioning Quadrants, the Proprietary competitive positioning tool.

Report Highlights:

  • A complete analysis of the market, including parent industry
  • Important market dynamics and trends
  • Market segmentation
  • Historical, current, and projected size of the market based on value and volume
  • Market shares and strategies of key players
  • Recommendations to companies for strengthening their foothold in the market

Table of Contents

1 Report Description
1.1 Study Objectives
1.2 Market Definition
1.3 Currency
1.4 Years Considered
1.5 Language
1.6 Key Stakeholders
2 Research Methodology
2.1 Research Process
2.2 Data Collection and Validation
2.2.1 Secondary Research
2.2.2 Primary Research
2.2.3 Models
2.3 Market Size Estimation
2.3.1 Bottom-Up Approach
2.3.2 Top-Down Approach
2.4 Assumptions of the Study
2.5 Limitations of the Study
3 Executive Summary
3.1 Introduction
3.2 Market Size, Segmentations and Outlook
4 Market Dynamics
4.1 Drivers
4.1.1 Rapidly Transforming Systems to Digital Solutions in Managing Complaints
4.1.2 Rising Number of Public and Private Partnerships and Favorable Government Initiatives
4.2 Restraints
4.2.1 Lack of a Trained Workforce
4.3 Opportunities
4.3.1 Augmented and Advanced Analytics Enhancing Medical Device Complaint Management Software
4.3.2 Mobile Compatibility of Medical Device Complaint Management Software
4.4 Challenges
4.4.1 Poor Understanding of Regulations and Lack of Thorough Knowledge
5 Market Analysis
5.1 Regulatory Scenario
5.2 Porter's Five Forces Analysis
5.3 Impact of COVID-19
5.4 Ansoff Matrix Analysis
6 Global Medical Device Complaint Management Market, By Service
6.1 Introduction
6.2 Complaints Log/Intake
6.3 Product Surveillance & Regulatory Compliance
6.4 Returned/Non-Returned Product Analysis
6.5 Resolve & Closure
7 Global Medical Device Complaint Management Market, By Application
7.1 Introduction
7.2 Small & Medium Enterprise
7.3 Large Enterprise
8 Americas’ Medical Device Complaint Management Market
8.1 Introduction
8.2 Argentina
8.3 Brazil
8.4 Canada
8.5 Chile
8.6 Colombia
8.7 Mexico
8.8 Peru
8.9 United States
8.10 Rest of Americas
9 Europe’s Medical Device Complaint Management Market
9.1 Introduction
9.2 Austria
9.3 Belgium
9.4 Denmark
9.5 Finland
9.6 France
9.7 Germany
9.8 Italy
9.9 Netherlands
9.10 Norway
9.11 Poland
9.12 Russia
9.13 Spain
9.14 Sweden
9.15 Switzerland
9.16 United Kingdom
9.17 Rest of Europe
10 Middle East and Africa’s Medical Device Complaint Management Market
10.1 Introduction
10.2 Egypt
10.3 Israel
10.4 Qatar
10.5 Saudi Arabia
10.6 South Africa
10.7 United Arab Emirates
10.8 Rest of MEA
11 APAC’s Medical Device Complaint Management Market
11.1 Introduction
11.2 Australia
11.3 Bangladesh
11.4 China
11.5 India
11.6 Indonesia
11.7 Japan
11.8 Malaysia
11.9 Philippines
11.10 Singapore
11.11 South Korea
11.12 Sri Lanka
11.13 Thailand
11.14 Taiwan
11.15 Rest of Asia-Pacific
12 Competitive Landscape
12.1 Competitive Quadrant
12.2 Market Share Analysis
12.3 Strategic Initiatives
12.3.1 M&A and Investments
12.3.2 Partnerships and Collaborations
12.3.3 Product Developments and Improvements
13 Company Profiles
13.1 Amplelogic
13.2 Arisglobal
13.3 AssurX
13.4 Biovia
13.5 Bizzmine
13.6 Cognizant
13.7 Freyr
13.8 HCL Technologies
13.9 Interneer
13.10 IQVIA
13.11 MasterControl
13.12 Oracle
13.13 Orcanos
13.14 Parexel
13.15 Pilgrim Software
13.16 SAS
13.17 Sparta Systems
13.18 Tata Consulting Services
13.19 Thryv
13.20 Userwise
13.21 Wipro
13.22 Zendesk
14 Appendix
14.1 Questionnaire

Companies Mentioned

  • Amplelogic
  • Arisglobal
  • AssurX
  • Biovia
  • Bizzmine
  • Cognizant
  • Freyr
  • HCL Technologies
  • Interneer
  • MasterControl
  • Oracle
  • Orcanos
  • Parexel
  • Pilgrim Software
  • SAS
  • Sparta Systems
  • Tata Consulting Services
  • Thryv
  • Userwise
  • Wipro
  • Zendesk

Table Information