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Electronic Bill Presentment and Payment (EBPP) - Global Market Trajectory & Analytics

  • ID: 1382303
  • Report
  • July 2021
  • Region: Global
  • 146 Pages
  • Global Industry Analysts, Inc

FEATURED COMPANIES

  • ACI Worldwide
  • eBillingHub
  • FIS
  • Jopari Solutions Inc.
  • PayPal Inc.
  • Sorriso Technologies Inc.
  • MORE

Global Electronic Bill Presentment and Payment (EBPP) Market to Reach 35 Billion Bills by 2026


EBPP can be defined as provision of billing information through electronic media to the end customers, while offering requisite electronic payment options in order to facilitate swift settlement Originally created by the Council for Electronic Billing and Payment of the National Automated Clearing House Association, the EBPP model is a type of electronic billing, wherein billers create electronic bills for customers to view and pay the bills using an electronic medium (Internet). Also termed e-billing or e-invoicing, EBPP solutions are being commonly used by utility, financial services and telecom companies. Unlike paper bills and statements that are capable of providing static and one-way communication, electronic bill presentment and payment (EBPP) allows interactive, personalized and real-time delivery of statements and bills. The implementation of EBPP systems ensures automation, streamlining and management of bill payment processes.

The technology has the ability to cut down cost and saves time for payments processing, eliminating the need to use paper mails and enhance marketing capabilities in an intensely competitive marketplace. Further, cost of customer service is also reduced as instances of errors are relatively low in electronic transactions when compared to paper-based transactions. The technology can also ensure settlement of disputes through the presentation of interactive bills and by reducing telephonic conversations. Amid the COVID-19 crisis, the global market for Electronic Bill Presentment and Payment (EBPP) estimated at 19.8 Billion Bills in the year 2020, is projected to reach a revised size of 35 Billion Bills by 2026, growing at a CAGR of 9.8% over the analysis period.

A key factor driving growth in the EBPP market is the convenience offered by the technology. Driven by the high level of convenience it offers to consumers, while enabling business establishments to cut down on bill dispatch, EBPP services are increasingly favored by customers as well as businesses alike. Mobility is the new buzzword among technology savvy smartphone oriented young adults. Growing emphasis on any-time convenience, transparency in transactions, simplicity in use, safe and secure time-saving options are fueling adoption of e-billing. EBPP enables customers to exercise better control over the billing process and ensures faster and secured payment of bills. E-billing is widely being appreciated by consumers, as the technology contributes significantly in protecting the environment by allowing consumers to shift towards paperless bills.

The U.S. Market is Estimated at 6 Billion in 2021, While China is Forecast to Reach 6.5 Billion by 2026


The Electronic Bill Presentment and Payment (EBPP) market in the U.S. is estimated at 6 Billion Bills in the year 2021. The country currently accounts for a 27.18% share in the global market. China, the world second largest economy, is forecast to reach an estimated market size of 6.5 Billion Bills in the year 2026 trailing a CAGR of 13.8% through the analysis period. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 9.8% and 10.2% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 1.9% CAGR while Rest of European market (as defined in the study) will reach 7.3 Billion Bills by the close of the analysis period.

The market will continue to benefit from the shift towards newer payment modes such as mobile based payments. Forward-thinking organizations with a focus on establishing trusted, eco-friendly customer relationships, and those leveraging the power of Internet will continue to score high gains over other organizations. Through EBPP, service providers are able to provide a convenient platform for customers to view and remit bills online. Time starved customers are finding EBPP more convenient and easy to use to pay bills, while gaining access to the same account as supplier contact center. EBPP systems will witness increased adoption supported by benefits offered by the technology in comparison to competing technologies. Driven by factors such as developments in technology, lesser cost of e-payments and the benefits offered to the consumers as well as organizations, EBPP is all set to become a vital factor for the success of any modern organization.

Factors such as increased control, assured security, privacy and convenience have and will continue to drive growth of e-billing and payment systems. EBPP will continue to appeal to financial services and insurance companies (including credit card issuers, retailer banks, and investment banks), and telecommunications industries that typically generate hundreds to millions of bills per month. Other major businesses expected to step up adoption of EBPP include energy and utilities, government, education, transportation, retailers, and health care organizations. Even in the pre-pandemic period, EBPP was rapidly emerging as a lucrative alternative for mobile operators specifically for those in quest for novel solutions to minimize operational costs.

Select Competitors (Total 87 Featured) -

  • ACI Worldwide
  • Bottomline Technologies Inc.
  • Communications Data Group Inc.
  • CSG Systems International Inc.
  • CyberSource Corporation
  • eBillingHub
  • ebpSource Limited
  • Enterprise jBilling Software Ltd.
  • FIS
  • Fiserv Inc.
  • Jack Henry & Associates Inc.®
  • Jopari Solutions Inc.
  • Pagero AB
  • PayPal Inc.
  • SIX Payment Services Ltd.
  • Sorriso Technologies Inc.
  • Striata
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • ACI Worldwide
  • eBillingHub
  • FIS
  • Jopari Solutions Inc.
  • PayPal Inc.
  • Sorriso Technologies Inc.
  • MORE
I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
  • Electronic Bill Presentment & Payment (EBPP): Strongly Founded on Next Generation Internet Economy
  • The Race Between the Virus & Vaccines Intensifies. Amidst this Chaotic Battle, Where is the World Economy Headed in 2021?
  • These are Times When Questions Abound & Answers Are Few
  • So How Fast Or Slow Are We Moving?
  • Exhibit 1: How Fast the World is Vaccinated Will Determine How Soon the Pandemic Will End: Global Number of Annual COVID-19 Vaccine Doses (In Million) for Years 2020 through 2025 by Geographic Region/Country
  • India's Second Wave Makes It Clear That Equity is Not a Part of Global Policy on Tackling COVID
  • Exhibit 2: What We Know So Far - “Vaccine Efficiency Against New Strains is Decreasing”
  • Progress on Vaccinations, Why Should Businesses Care?
  • With IMF's Upward Revision of Global GDP Forecasts for 2021, Most Companies Are Bullish About a Global Economic Comeback
  • Exhibit 3: A Strong 2021 Economic Rebound Based On Pent-Up Demand Comes as a Relief for Suffering Industries & Markets: World Economic Growth Projections (Real GDP, Annual % Change) for 2020 through 2022
  • Exhibit 4: Easing Unemployment Levels in 2021 Although Moderate Will Infuse Hope for Industries Reliant on Consumer Discretionary Incomes: Global Number of Unemployed People (In Million) for Years 2019, 2020, 2021, and 2022
  • Electronic Bill Presentment and Payments (EBPP): Definition, Scope, Benefits & Importance
  • Here's What to Expect in the EBPP Market, Post Pandemic
  • Recent Market Activity
  • Innovations
2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS
  • Global Efforts to Go Cashless Provides Policy Led Support for the Evolution of EBPP
  • Here's How the Pandemic is Accelerating the Move Towards Electronic Modes of Bill Payment
  • Rise of Digital Lifestyles, Increase in FTTH Connections, & Internet Banking Habits to Support Growth in the Market
  • Exhibit 5: More Homes With Fiber Internet Increases the Odds of Digital Payment Adoption: Global Fiber-to-the-Home/Building (FTTH/B) Market (In US$ Million) for Years 2020, 2022, 2024 and 2026
  • Spectacular Rise in eCommerce and mCommerce Strengthens the Business Case for EBPP
  • Exhibit 6: Global B2C E-Commerce Sales in US$ Trillion for the Years 2019, 2020, 2021, 2022, 2023, 2024, and 2025
  • Exhibit 7: Retail M-Commerce Sales as % of Retail E-commerce Sales Worldwide for the Years 2016, 2018, 2020 & 2022
  • Pandemic Fast Forwards eCommerce Growth
  • Mobile Wallets & Payments Goes Mainstream Spurring Growth in the EBPP Market
  • Mobile Banking: A Primer
  • Share of Mobile Payments Becomes Bigger
  • Developments in Mobile Wallets Encourage Increase in Mobile Payments
  • Mobile Money Flourishes in Developing Countries
  • Conclusion
  • Outsourced EBPP Services Gain in Popularity
  • The Rise of Customer Self-Service Tilts EBPP Technologies into the Mass Adoption Stage
  • Exhibit 8: Global Customer Self-Service Market Opportunity (In US$ Billion) for Years 2020, 2022, 2024 and 2026
  • Intuitive Design of Electronic Bills: Vital to the Success of Bill Presentment
  • SMS & ATMs Emerge as Innovative Mediums of Electronic Payment
  • SMBs: An Emerging & Lucrative Customer Cluster for EBPP
  • Improving Reconciling, Billing and Payment functions of Business through EBPP
  • Convergence of Billing with Customer Analytics Opens a New Window of Opportunity
  • Launch of e-Bill Adoption Campaigns to Benefit Market Growth
  • Growing Focus on Environmental Sustainability to Benefit EBPP
  • Here's Why CSPs Are Turning Towards EBPP Solutions
  • Crypto Currency as a Payment Model Gains in Popularity
  • QR Code Payments Gains Momentum
  • 5G Connectivity to Boost Mobile-First Approach to Digital Payments
4. GLOBAL MARKET PERSPECTIVE
  • TABLE 1: World Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Bills Generated in Million for Years 2020 through 2027 and % CAGR
  • TABLE 2: World Historic Review for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
  • TABLE 3: World 15-Year Perspective for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - Percentage Breakdown of Volume Bills Generated for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2012, 2021 & 2027
III. MARKET ANALYSIS

UNITED STATES
  • TABLE 4: USA Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 5: USA Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
CANADA
  • TABLE 6: Canada Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 7: Canada Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
JAPAN
  • TABLE 8: Japan Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 9: Japan Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
CHINA
  • TABLE 10: China Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 11: China Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
EUROPE
  • TABLE 12: Europe Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Bills Generated in Million for Years 2020 through 2027 and % CAGR
  • TABLE 13: Europe Historic Review for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
  • TABLE 14: Europe 15-Year Perspective for Electronic Bill Presentment and Payment (EBPP) by Geographic Region - Percentage Breakdown of Volume Bills Generated for France, Germany, Italy, UK and Rest of Europe Markets for Years 2012, 2021 & 2027
FRANCE
  • TABLE 15: France Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 16: France Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
GERMANY
  • TABLE 17: Germany Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 18: Germany Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
ITALY
  • TABLE 19: Italy Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 20: Italy Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
UNITED KINGDOM
  • TABLE 21: UK Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 22: UK Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
REST OF EUROPE
  • TABLE 23: Rest of Europe Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 24: Rest of Europe Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
ASIA-PACIFIC
  • TABLE 25: Asia-Pacific Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 26: Asia-Pacific Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
REST OF WORLD
  • TABLE 27: Rest of World Current & Future Analysis for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) - Independent Analysis of Annual Bills Generated in Million for the Years 2020 through 2027 and % CAGR
  • TABLE 28: Rest of World Historic Review for Electronic Bill Presentment and Payment (EBPP) by Segment - Electronic Bill Presentment and Payment (EBPP) Markets - Independent Analysis of Annual Bills Generated in Million for Years 2012 through 2019 and % CAGR
IV. COMPETITION
  • Total Companies Profiled: 87
Note: Product cover images may vary from those shown

A selection of companies mentioned in this report includes:

  • ACI Worldwide
  • Bottomline Technologies Inc.
  • Communications Data Group Inc.
  • CSG Systems International Inc.
  • CyberSource Corporation
  • eBillingHub
  • ebpSource Limited
  • Enterprise jBilling Software Ltd.
  • FIS
  • Fiserv Inc.
  • Jack Henry & Associates Inc.®
  • Jopari Solutions Inc.
  • Pagero AB
  • PayPal Inc.
  • SIX Payment Services Ltd.
  • Sorriso Technologies Inc.
  • Striata
Note: Product cover images may vary from those shown
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