Electronic Bill Presentment and Payment Market Report 2025

The electronic bill presentment and payment market size has grown rapidly in recent years. It will grow from $26.59 billion in 2024 to $30.1 billion in 2025 at a compound annual growth rate (CAGR) of 13.2%. The growth during the historical period was driven by increasing digitalization of financial services, growing adoption of online banking, rising demand for paperless transactions, greater emphasis on cost reduction in billing operations, and expanding internet and smartphone penetration.

The electronic bill presentment and payment market size is expected to see rapid growth in the next few years. It will grow to $48.85 billion in 2029 at a compound annual growth rate (CAGR) of 12.9%. The growth during the forecast period is expected to be driven by increasing adoption of mobile payment applications, rising demand for real-time payment tracking, greater focus on cybersecurity in digital payments, and the expansion of cloud-based solutions. Key trends in this period include the development of mobile-first payment platforms, integration of AI and machine learning in billing processes, innovations in real-time payment reconciliation, creation of secure cloud-based electronic bill presentment and payment systems, and advancements in subscription and recurring billing management.

Rising adoption of digital payment solutions is driving growth in the electronic bill presentment and payment market. Digital payment solutions enable secure, cashless transactions through mobile and online platforms, increasing convenience and accessibility for users. The growing use of smartphones and internet connectivity has accelerated this trend, allowing businesses and consumers to manage payments efficiently. Electronic bill presentment and payment solutions streamline financial workflows by facilitating secure digital invoice delivery, reducing manual processing, shortening payment cycles, and enhancing overall convenience. For example, in 2023, contactless card payments in the European Union increased by 24.3% to 20.9 billion transactions compared to 2022, according to the European Central Bank.

Innovative cloud-based platforms are enhancing operational efficiency and transparency in billing and payments. Cloud-based electronic invoice presentment and payment solutions allow businesses to generate, deliver, and manage invoices online while providing customers with secure, convenient payment options. In October 2022, Quadient SA launched Impress Invoice, a platform designed for small and medium-sized businesses to automate the entire invoice lifecycle. The system features a centralized dashboard for real-time tracking of invoice delivery, disputes, and payments, reducing errors, speeding up cash flow, and improving customer satisfaction.

In July 2024, Serrala Group acquired Payference Inc. to strengthen its cloud-based finance automation suite. This acquisition enhances accounts receivable capabilities and brings Serrala closer to offering a fully integrated platform for automating accounts receivable, accounts payable, and payments, supporting CFOs in streamlining financial operations and improving efficiency.

Major players in the electronic bill presentment and payment market are Oracle Corporation, SAP SE, PayPal Holdings Inc., Mastercard Incorporated, Fiserv Inc., Fidelity National Information Services Inc., Broadridge Financial Solutions Inc., Jack Henry & Associates Inc., BTRS Holdings Inc., Temenos AG, CyberSource Corporation, Paymentus Holdings Inc., Bottomline Technologies Inc., Striata, Pagero AB, ACI Worldwide Inc., Enterprise jBilling Software Ltd., Jopari Solutions Inc., MaxBill s.r.o., AMCS Group, MuniBilling.

North America was the largest region in the electronic bill presentment and payment market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in electronic bill presentment and payment report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the electronic bill presentment and payment market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the financial sector, particularly in investment strategies and risk management. Heightened tariffs have fueled market volatility, prompting cautious behavior among institutional investors and increasing demand for hedging instruments. Banks and asset managers are facing higher costs associated with cross-border transactions, as tariffs disrupt global supply chains and dampen corporate earnings, key drivers of equity market performance. Insurance companies, meanwhile, are grappling with increased claims risks tied to supply chain disruptions and trade-related business losses. Additionally, reduced consumer spending and weakened export demand are constraining credit growth and investment appetite. The sector must now prioritize diversification, digital transformation, and robust scenario planning to navigate the heightened economic uncertainty and protect profitability.

Electronic bill presentment and payment is a digital system that enables organizations to present invoices and bills to customers electronically and allows secure online payment via websites, mobile apps, or email. Its main purpose is to simplify the billing process, reduce paper consumption, enhance payment convenience, improve cash flow, and provide real-time tracking and record-keeping for both businesses and customers.

The primary components of electronic bill presentment and payment are software and services. The software facilitates secure online sending, receiving, and payment of bills, streamlining billing and payment workflows. It includes products such as electronic bill presentment, electronic bill payment, and electronic bill posting, and can be deployed on-premises or via the cloud. The system supports multiple payment methods, including credit and debit cards, bank transfers, e-wallets, mobile payments, and cryptocurrencies. It serves a wide range of end-user industries, including banking, financial services and insurance (BFSI), healthcare, IT and telecom, retail and e-commerce, education, media and entertainment, manufacturing, government, and other sectors.

The electronic bill presentment and payment market research report is one of a series of new reports that provides electronic bill presentment and payment market statistics, including electronic bill presentment and payment industry global market size, regional shares, competitors with an electronic bill presentment and payment market share, detailed electronic bill presentment and payment market segments, market trends and opportunities, and any further data you may need to thrive in the electronic bill presentment and payment industry. This electronic bill presentment and payment market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The electronic bill presentment and payment market consists of revenues earned by entities by providing services such as electronic bill creation, bill delivery, payment processing, real-time data synchronization, and integration with external financial systems. The market value includes the value of related goods sold by the service provider or included within the service offering. The electronic bill presentment and payment market also includes sales of electronic bill presentment software platforms, web-based billing applications, mobile billing applications, custom billing solutions, and embedded payment modules. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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