Mobile Unified Communications and Collaboration - Global Strategic Business Report

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW
Availability of Diverse Channels of Communication Heightens the Need for Unification
The Explosion of Enterprise Mobility Drives the Emergence of Mobile UCC
Table 1: Robustly Growing Spending on Enterprise Mobility Projects Spurs the Convergence of Unified Communications With Mobile Platforms: Global Spending On Mobile Enterprise Infrastructure Software and Services (in US$ Million) by Geographic Region for the Years 2016 & 2020 (includes corresponding Graph/Chart)
Mobile UCC: Keeping People Mobile, Connected and Productive 24/7
Table 2: Measurable Benefits On Employee Productivity Through the Use of Mobility Technologies as Evidenced by % Respondent Responses to Survey Questionnaires (includes corresponding Graph/Chart)
Mobile UCC: Market Overview
High M&A Activity Indicative of a Competitive Market
Secondary Market Drivers Supporting & Creating the Need for Converged Business Mobility Architecture
Ballooning BYOD Trend
Table 3: Ballooning BYOD Trend Strengthens the Emphasis on Mobile UCC Strategies: Robust Penetration of BYOD Devices as Measured by the Per Capita Distribution of Connected Devices Per Knowledge Worker in Select Countries for the Year 2012 & 2015E (includes corresponding Graph/Chart)
Globalization of Businesses & Workforce Decentralization
Ranking of Key Benefits of a Mobile Workforce
Table 4: Growing Mobile Worker Population Strengthens the Business Case for Mobile UCC Deployment: Breakdown of Global Mobile Worker Population (in Million) by Geographic Region for the Years 2010 & 2015 (includes corresponding Graph/Chart)
Proliferation of Smartphones & Tablets
Table 5: With a Projected 11.7% Increase in the Share of Corporate-Owned Tablets by 2018, BYOD Goes Mainstream Spurring Opportunities for Mobile Unified Communications & Collaboration: Global Percentage Breakdown of Installed Base of Corporate-Owned and Consumer Owned Tablets for the Years 2011, 2014 & 2018 (includes corresponding Graph/Chart)
Rollout of High Speed Networks Supports Enterprise Mobility Initiatives
Other Noteworthy Trends & Drivers
Integration of BYOD Device Management & Security Policies into Mobile UCC: A Vital Factor for Mobile UCC Project Success
UC Mobility App: The Glue That Secures UC & Mobility Together
Scalability & Cost Benefits Spur Popularity of Managed & Hosted Mobile UCC
Traditional Managed Services Gain Rapid Acceptance
On-Demand Elasticity & Agility Marks the Disruptive Emergence of Cloud Hosted Mobile UCC
Table 6: Ballooning Demand for Public Cloud Services Sets the Right Business Climate for Cloud Hosted Mobile UCC: Global Market for Public Cloud Computing Services (in US$ Million) by Geographic Region for the Years 2015 & 2020 (includes corresponding Graph/Chart)
Cloud Ready Asian Countries to Drive the Next Wave of Disruptive Cloud Service Offerings in Mobile UCC
Table 7: High Cloud Readiness Index (CRI) Score in Asian Countries Spells Lucrative Business Opportunities for Cloud Based Access Control as a Service: Breakdown of CRI Indices by Country for the Year 2014 (includes corresponding Graph/Chart)
Mushrooming SMBs Spur Adoption of Mobile UCC
Table 8: Percentage of Companies with Less than 10 Employees in Select Countries (includes corresponding Graph/Chart)
Developed Markets: Key Revenue Contributors
Emerging Markets: Hotspots for Growth
Tracing Mobile UCC Adoption Patterns in Key End-Use Industries
Banking, Finance & Insurance (BFSI)
Retail Industry
Healthcare Industry
Key Issues & Challenges
Security Concerns
Lack of Interoperability Among Vendor Solutions
Lack of Adequate Awareness About Mobile UC&C Solutions
Difficulty in Determining ROI
Market Outlook

2. PRODUCT OVERVIEW
Unified Communications:
Mobile Unified Communications & Collaboration:
Benefits of Mobile Unified Communications & Collaboration System (MUCC):
Enhanced Employee Productivity:
Communication with Minimal Latency:
Competitive Advantage:
Employee Satisfaction:
Talent Acquisition:

3. PRODUCT/SERVICE LAUNCHES
Tata Communications Expands its UC Portfolio with Three New Solutions
Broadvoice Introduces a UC Suite
ZTE Launches MOA+ UCC Solution
Hrvatski Telekom Introduces Broadsoft Powered Cloud Unified Communications Services
Redbooth Announces its New Unified Communications Channel Partner Program
ZTE Introduces New UCC Solution Capable of Tapping Benefits of Mobility
Shaw Business Introduces Business UC Offering Powered by BroadSoft
Unify Introduces a New Communications & Collaboration Platform, Circuit
AGNITY Introduces WebRTC Based Mobile Contextual Communications & Collaboration Solution ACONYX UNIFY
GTS Introduces Unified Communications Services
Singtel Launches UCaaS in APAC
MegaPath Launches UC Solution
TOSHIBA Introduces UCedge UC
Alcatel-Lucent Launches New Cloud-Based Enterprise UC Solutions
8x8, Inc Announces New Version of its Virtual Office mobile PBX Business Phone Solution for Android Devices

4. RECENT INDUSTRY ACTIVITY
Telefonica Partners Unify for Marketing UCC Services in Latin America
Avaya Extends Strategic Partnership with Platronics for Simplifying Contact Center & UC Services
Atos Takes Over Unify to Gain Traction in Collaboration Platforms & Services
ClearOne Enters into a Reseller Agreement with DSP Inc
PCCW Global Acquires Syntelligence
Avaya Takes Over Esna
Verizon to Expand its Cloud UCCaaS Solutions & Introduce New Capabilities
Mitel Takes Over Mavenir
Accelion Enters into a Partnership with Kandy for Enhancing Secure Collaboration for Mobile Workers
PGi Takes Over Modality Systems
BroadSoft Takes over Leonid Systems
Avaya Enters into a Multi-Year Agreement with HP to Offer Expanded Communications Services for Enterprises
Ardent Networks and Zimbra Enter into a Distribution Partnership
Title NextPlane Collaborates with BroadSoft
Japan’s NTT Takes Over Arkadin International
Cisco Takes Over Collaborate.com to Gain Traction in Mobile Collaboration
Polycom Enters into an MoU with an Indian Institute
Polycom to Acquire Sentri, Inc. for Expanding its Advanced Services Portfolio
Timico Selects GENBAND’s Advanced UC Solution for Deploying Mobile UC Services in UK Hosted Business Market

5. FOCUS ON SELECT PLAYERS
Alcatel-Lucent S.A. (France)
Avaya Inc. (US)
Broadsoft, Inc. (US)
Cisco Systems, Inc. (US)
Damaka Inc., (US)
Digium, Inc. (US)
Ericsson (Sweden)
Genband (US)
Huawei Technologies (China)
IBM Corporation (US)
Microsoft Corporation (US)
Mitel (Canada)
Mobisma AB (Sweden)
NEC Corporation of America (US)
ShoreTel, Inc. (US)
Unify, Inc. (US)
Verizon Enterprise Solutions (US)
XO Communications (US)

6. GLOBAL MARKET PERSPECTIVE
Table 9: World Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions by Geographic Region
US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)
Table 10: World 7-Year Perspective for Mobile Unified Communications & Collaboration Solutions by Geographic Region
Percentage Breakdown of Annual Revenues for US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World Markets for Years 2016 & 2022 (includes corresponding Graph/Chart)

III. MARKET

1. THE UNITED STATES
A.Market Analysis
Outlook
Enterprise Mobility Continues to Find Significant Demand
Augurs Well for Mobile UCC
High Smartphone & iPad Penetration in Corporate Sector
A Boon for Mobile UCC Market in the US
Table 11: US Mobile Phones Market (2015): Percentage Share Breakdown of Unit Sales by Type of Phone (includes corresponding Graph/Chart)
Product/Service Launches
Strategic Corpotare Developments
Select Key Players
B.Market Analytics
Table 12: US Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)

2. CANADA
A.Market Analysis
Outlook
Product/Service Launch
Strategic Corpotare Development
Key Player
B.Market Analytics
Table 13: Canadian Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)

3. JAPAN
A.Market Analysis
Outlook
Product/Service Launch
B.Market Analytics
Table 14: Japanese Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)

4. EUROPE
A.Market Analysis
Outlook
Resurgence in Enterprise Sector to Drive Demand Prospects for Mobile UCC
Product/Service Launches
Strategic Corporate Developments
Select Key Players
B.Market Analytics
Table 15: European Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions by Country/Region
France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets Independently Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)
Table 16: European 7-Year Perspective for Mobile Unified Communications & Collaboration Solutions by Country/Region
Percentage Breakdown of Annual Revenues for France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets for Years 2016 and 2022 (includes corresponding Graph/Chart)

5. ASIA-PACIFIC
A.Market Analysis
Outlook
Overview
Product/Service Launches
Strategic Corporate Developments
Select Key Player
B.Market Analytics
Table 17: Asia Pacific Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)

6. LATIN AMERICA
A.Market Analysis
Outlook
Strategic Corporate Development
B.Market Analytics
Table 18: Latin American Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)

7. REST OF WORLD
A.Market Analysis
Outlook
B.Market Analytics
Table 19: Rest of World Recent Past, Current & Future Analysis for Mobile Unified Communications & Collaboration Solutions Analyzed with Annual Revenue in US$ Million for Years 2015 through 2022 (includes corresponding Graph/Chart)

IV. COMPETITIVE LANDSCAPE
Total Companies Profiled: 97 (including Divisions/Subsidiaries 102)
The United States (63)
Canada (3)
Japan (2)
Europe (24)

• France (5)
• Germany (3)
• The United Kingdom (6)
• Spain (2)
• Rest of Europe (8)

Asia-Pacific (Excluding Japan) (7)
Middle East (2)
Africa (1)