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Unified Communications as a Service (UCaaS): Global Strategic Business Report

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    Report

  • 233 Pages
  • October 2022
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 3726985

Global Unified Communications as a Service (UCaaS) Market to Reach $211.4 Billion by 2027

In the changed post COVID-19 business landscape, the global market for Unified Communications as a Service (UCaaS) estimated at US$57.3 Billion in the year 2020, is projected to reach a revised size of US$211.4 Billion by 2027, growing at a CAGR of 20.5% over the analysis period 2020-2027. Public Cloud, one of the segments analyzed in the report, is projected to record 21.4% CAGR and reach US$168.6 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Private Cloud segment is readjusted to a revised 17.5% CAGR for the next 7-year period.

The U.S. Market is Estimated at $17.1 Billion, While China is Forecast to Grow at 20% CAGR

The Unified Communications as a Service (UCaaS) market in the U.S. is estimated at US$17.1 Billion in the year 2020. China, the world's second largest economy, is forecast to reach a projected market size of US$36.9 Billion by the year 2027 trailing a CAGR of 20% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 18.5% and 17.3% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 14.2% CAGR.

Select Competitors (Total 117 Featured) -

  • 8x8 Inc.
  • AT&T, Inc.
  • Avaya Inc.
  • BT Group plc
  • Centile Telecom Applications
  • Cisco Systems Inc.
  • DXC Technology Co.,
  • Fuze
  • IBM Corp.
  • Microsoft Corp.
  • Mitel Networks Corporation
  • NTT Communications
  • Orange Business Services
  • RingCentral Inc.
  • Verizon Enterprise Solutions
  • Vonage
  • West Corporation

What`s New for 2022?

  • Global competitiveness and key competitor percentage market shares
  • Market presence across multiple geographies - Strong/Active/Niche/Trivial
  • Online interactive peer-to-peer collaborative bespoke updates
  • Access to digital archives and Research Platform
  • Complimentary updates for one year
Frequently Asked Questions about the Global Market for Unified Communications as a Service (UCaaS)

What is the estimated value of the Global Market for Unified Communications as a Service (UCaaS)?

The Global Market for Unified Communications as a Service (UCaaS) was estimated to be valued at $57.3 Billion in 2020.

What is the growth rate of the Global Market for Unified Communications as a Service (UCaaS)?

The growth rate of the Global Market for Unified Communications as a Service (UCaaS) is 20.5%, with an estimated value of $211.4 Billion by 2027.

What is the forecasted size of the Global Market for Unified Communications as a Service (UCaaS)?

The Global Market for Unified Communications as a Service (UCaaS) is estimated to be worth $211.4 Billion by 2027.

Who are the key companies in the Global Market for Unified Communications as a Service (UCaaS)?

Key companies in the Global Market for Unified Communications as a Service (UCaaS) include 8x8 Inc., AT&T, Inc., Avaya Inc., BT Group plc, Centile Telecom Applications, Cisco Systems Inc., DXC Technology Co.,, Fuze and Microsoft Corp..

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Availability of Diverse Communication Channels & Collaboration Solutions Heightens the Need for Unification
  • Recent Market Activity
  • Complexities of In-House Deployment & Management of UCC Throws Spotlight on Cloud Based Services
  • Why In-House Implementation of UCC is a Complex Task
  • Cloud Based Unified Communication & Collaboration as a Service - The 'Buzzword' for Affordable, Scalable & Easy-to-Deploy UCC Strategy
  • Cloud Based UCCaaS - Market Dynamics
  • Favorable Macro Factors Lend Traction to UCaaS Demand
  • Developed Regions: Key Revenue Contributors
  • Emerging Markets: Hotspots for Growth
  • Cloud Ready Asian Countries to Drive the Next Wave of Disruptive Cloud Service Offerings in UCC
  • Unified Communications as a Service (UCaaS) - Global Key Competitors Percentage Market Share in 2022 (E)
  • Impact of Covid-19 and a Looming Global Recession
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
2. FOCUS ON SELECT PLAYERS
  • 8x8, Inc. (USA)
  • AT&T, Inc. (USA)
  • Avaya, Inc. (USA)
  • BT Group plc (UK)
  • Centile Telecom Applications (France)
  • Cisco Systems, Inc. (USA)
  • DXC Technology Co. (USA)
  • Fuze (USA)
  • IBM Corporation (USA)
  • Microsoft Corporation (USA)
  • Mitel Networks Corporation (Canada)
  • NTT Communications (Japan)
  • Orange Business Services (France)
  • RingCentral, Inc. (USA)
  • Verizon Enterprise Solutions (USA)
  • Vonage (USA)
  • West Corporation (USA)
3. MARKET TRENDS & DRIVERS
  • Growth in Enterprise Cloud Spending Augurs Well for the Cloud Based UCaaS Market
  • Cloud Based UCCaaS Comes as a Shot in the Arm for Enterprise Green IT Initiatives
  • Rising Adoption of Enterprise Mobility & BYOD Strategies and Huge Complexities in Integrating UCC to Mobile Platforms Drive Cloud Based UCCaaS Adoption
  • Key Factors Encouraging BYOD Trend among Enterprises Ranked by Importance Attached by Enterprises
  • Select Mobile Apps Used in BYOD Environments
  • High Speed Internet Infrastructure Supports Cloud Based UCCaaS Deployment
  • Public Cloud - The Most Popular Choice of Cloud Model for UCCaaS Delivery
  • Hybrid Clouds to be Fastest Growing Deployment Model for UCCaaS
  • Mushrooming SMBs Spur Adoption of Cloud Based UCC
  • Tracing UCCaaS Adoption Patterns in Key End-Use Industries
  • Banking, Finance & Insurance (BFSI)
  • Healthcare Industry
  • Retail Industry
  • Key Issues & Challenges
  • Security Concerns
  • Lack of Interoperability Among Vendor Solutions
  • Lack of Adequate Awareness About Cloud Based UCCaaS
  • Difficultly in Migrating Traditional Communication Strategy with Cloud Based UCCaaS
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 2: World 7-Year Perspective for Unified Communications as a Service (UCaaS) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2021 & 2027
  • Table 3: World Recent Past, Current & Future Analysis for Public Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 4: World 7-Year Perspective for Public Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 5: World Recent Past, Current & Future Analysis for Private Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 6: World 7-Year Perspective for Private Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 7: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 8: World 7-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 9: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 10: World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 11: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 12: World 7-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 13: World Recent Past, Current & Future Analysis for Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 14: World 7-Year Perspective for Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 15: World Recent Past, Current & Future Analysis for Legal by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 16: World 7-Year Perspective for Legal by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 17: World Recent Past, Current & Future Analysis for Education by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 18: World 7-Year Perspective for Education by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 19: World Recent Past, Current & Future Analysis for Real Estate by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 20: World 7-Year Perspective for Real Estate by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 21: World Recent Past, Current & Future Analysis for Automotive by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 22: World 7-Year Perspective for Automotive by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 23: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 24: World 7-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021 & 2027
  • Table 25: World Unified Communications as a Service (UCaaS) Market Analysis of Annual Sales in US$ Million for Years 2012 through 2027
III. MARKET ANALYSIS
UNITED STATES
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E)
  • Table 26: USA Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 27: USA 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 28: USA Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 29: USA 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
CANADA
  • Table 30: Canada Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 31: Canada 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 32: Canada Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 33: Canada 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
JAPAN
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E)
  • Table 34: Japan Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 35: Japan 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 36: Japan Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 37: Japan 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
CHINA
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E)
  • Table 38: China Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 39: China 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 40: China Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 41: China 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
EUROPE
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E)
  • Table 42: Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2020 through 2027 and % CAGR
  • Table 43: Europe 7-Year Perspective for Unified Communications as a Service (UCaaS) by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2021 & 2027
  • Table 44: Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 45: Europe 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 46: Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 47: Europe 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
FRANCE
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E)
  • Table 48: France Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 49: France 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 50: France Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 51: France 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
GERMANY
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E)
  • Table 52: Germany Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 53: Germany 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 54: Germany Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 55: Germany 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
ITALY
  • Table 56: Italy Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 57: Italy 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 58: Italy Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 59: Italy 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
UNITED KINGDOM
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E)
  • Table 60: UK Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 61: UK 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 62: UK Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 63: UK 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
REST OF EUROPE
  • Table 64: Rest of Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 65: Rest of Europe 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 66: Rest of Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 67: Rest of Europe 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
ASIA-PACIFIC
  • Unified Communications as a Service (UCaaS) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E)
  • Table 68: Asia-Pacific Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 69: Asia-Pacific 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 70: Asia-Pacific Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 71: Asia-Pacific 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
REST OF WORLD
  • Table 72: Rest of World Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by Deployment - Public Cloud and Private Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 73: Rest of World 7-Year Perspective for Unified Communications as a Service (UCaaS) by Deployment - Percentage Breakdown of Value Sales for Public Cloud and Private Cloud for the Years 2021 & 2027
  • Table 74: Rest of World Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) by End-Use - IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2020 through 2027 and % CAGR
  • Table 75: Rest of World 7-Year Perspective for Unified Communications as a Service (UCaaS) by End-Use - Percentage Breakdown of Value Sales for IT & Telecom, BFSI, Healthcare, Hospitality, Legal, Education, Real Estate, Automotive and Other End-Uses for the Years 2021 & 2027
IV. COMPETITION

Companies Mentioned

A selection of companies mentioned in this report includes:

  • 8x8 Inc.
  • AT&T, Inc.
  • Avaya Inc.
  • BT Group plc
  • Centile Telecom Applications
  • Cisco Systems Inc.
  • DXC Technology Co.,
  • Fuze
  • IBM Corp.
  • Microsoft Corp.
  • Mitel Networks Corporation
  • NTT Communications
  • Orange Business Services
  • RingCentral Inc.
  • Verizon Enterprise Solutions
  • Vonage
  • West Corporation