Telecom expense management (TEM) is a term that describes a range of tasks, processes, technologies, and services that enable an organization to better manage and control their costs and assets related to telecommunications services. Telecom services commonly include fixed wireline communications services such as voice, data, and network services. Telecom optimization efforts typically include reducing costs and waste by making more efficient use of existing communications investments.
TEM involves the strategic oversight, analysis, and management of these expenses to ensure efficiency, cost-effectiveness, and compliance with organizational policies. This process typically includes activities such as invoice validation, inventory management, contract negotiation, and optimization of telecom services. By implementing TEM practices, businesses aim to gain better visibility into their telecom expenses, identify areas for cost savings, and enhance overall operational efficiency in the realm of communication services. TEM solutions involve the use of specialized software platforms to automate processes and provide real-time insights into telecom spending, enabling organizations to make informed decisions and maintain control over their telecommunications budgets.
Telecom expense management (TEM) is embedded in the dynamic nature of the telecommunications industry and the increasing complexity of organizational communication needs. As businesses grow, so does their reliance on a diverse array of communication services, including mobile devices, data plans, voice services, and more. The sheer volume and diversity of these services make it challenging for organizations to effectively monitor and manage associated expenses.
In addition, the frequent changes in technology, service plans, and pricing structures further contribute to the complexity. Cost containment, operational efficiency, and compliance with corporate policies and industry regulations are key motivators for implementing TEM strategies. Organizations seek to optimize their telecom spending by identifying cost-saving opportunities, negotiating favorable contracts with service providers, and ensuring accurate invoicing.
The telecom expense management market is segmented on the basis of type, deployment mode, enterprise size, end user, and region. On the basis of type, the market is categorized into dispute management, invoice management, ordering & provisioning management, sourcing management, usage management, and others. By deployment mode, it is divided into on-premise and cloud. On the basis of enterprise size, the market is classified into large enterprise and small & medium-sized enterprise. On the basis of end user, the market is segregated into BFSI, consumer goods & retail, IT & telecom, healthcare, manufacturing & automotive, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
Competitive analysis and profiles of the major players in the telecom expense management industry include Accenture, CGI Inc., WidePoint Corporation, Tangoe, Vodafone Group Plc, AVOTUS, Calero, Sakon, Upland Software, Inc., and TeleManagement Technologies, Inc. Major players have adopted product launch, partnership, collaborations, and acquisition as key developmental strategies to improve the product portfolio and gain strong foothold in the telecom expense management industry.
TEM involves the strategic oversight, analysis, and management of these expenses to ensure efficiency, cost-effectiveness, and compliance with organizational policies. This process typically includes activities such as invoice validation, inventory management, contract negotiation, and optimization of telecom services. By implementing TEM practices, businesses aim to gain better visibility into their telecom expenses, identify areas for cost savings, and enhance overall operational efficiency in the realm of communication services. TEM solutions involve the use of specialized software platforms to automate processes and provide real-time insights into telecom spending, enabling organizations to make informed decisions and maintain control over their telecommunications budgets.
Telecom expense management (TEM) is embedded in the dynamic nature of the telecommunications industry and the increasing complexity of organizational communication needs. As businesses grow, so does their reliance on a diverse array of communication services, including mobile devices, data plans, voice services, and more. The sheer volume and diversity of these services make it challenging for organizations to effectively monitor and manage associated expenses.
In addition, the frequent changes in technology, service plans, and pricing structures further contribute to the complexity. Cost containment, operational efficiency, and compliance with corporate policies and industry regulations are key motivators for implementing TEM strategies. Organizations seek to optimize their telecom spending by identifying cost-saving opportunities, negotiating favorable contracts with service providers, and ensuring accurate invoicing.
The telecom expense management market is segmented on the basis of type, deployment mode, enterprise size, end user, and region. On the basis of type, the market is categorized into dispute management, invoice management, ordering & provisioning management, sourcing management, usage management, and others. By deployment mode, it is divided into on-premise and cloud. On the basis of enterprise size, the market is classified into large enterprise and small & medium-sized enterprise. On the basis of end user, the market is segregated into BFSI, consumer goods & retail, IT & telecom, healthcare, manufacturing & automotive, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
Competitive analysis and profiles of the major players in the telecom expense management industry include Accenture, CGI Inc., WidePoint Corporation, Tangoe, Vodafone Group Plc, AVOTUS, Calero, Sakon, Upland Software, Inc., and TeleManagement Technologies, Inc. Major players have adopted product launch, partnership, collaborations, and acquisition as key developmental strategies to improve the product portfolio and gain strong foothold in the telecom expense management industry.
Key Benefits For Stakeholders
- This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the telecom expense management market analysis from 2022 to 2032 to identify the prevailing telecom expense management market opportunities.
- The market research is offered along with information related to key drivers, restraints, and opportunities.
- Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
- In-depth analysis of the telecom expense management market segmentation assists to determine the prevailing market opportunities.
- Major countries in each region are mapped according to their revenue contribution to the global market.
- Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
- The report includes the analysis of the regional as well as global telecom expense management market trends, key players, market segments, application areas, and market growth strategies.
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- SWOT Analysis
Key Market Segments
By Type
- Dispute Management
- Invoice Management
- Ordering and Provisioning Management
- Sourcing Management
- Usage Management
- Others
By Deployment Mode
- On-premise
- Cloud
By Enterprise Size
- Large Enterprise
- Small and Medium-sized Enterprise
By End User
- BFSI
- Consumer Goods and Retail
- IT and Telecom
- Healthcare
- Manufacturing and Automotive
- Others
By Region
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
- Accenture
- CGI Inc.
- Tangoe
- Vodafone Group Plc
- Calero
- Upland Software, Inc.
- WidePoint Corporation
- AVOTUS
- Sakon
- TeleManagement Technologies, Inc.
Table of Contents
CHAPTER 1: INTRODUCTION
CHAPTER 2: EXECUTIVE SUMMARY
CHAPTER 3: MARKET OVERVIEW
CHAPTER 4: TELECOM EXPENSE MANAGEMENT MARKET, BY TYPE
CHAPTER 5: TELECOM EXPENSE MANAGEMENT MARKET, BY DEPLOYMENT MODE
CHAPTER 6: TELECOM EXPENSE MANAGEMENT MARKET, BY ENTERPRISE SIZE
CHAPTER 7: TELECOM EXPENSE MANAGEMENT MARKET, BY END USER
CHAPTER 8: TELECOM EXPENSE MANAGEMENT MARKET, BY REGION
CHAPTER 9: COMPETITIVE LANDSCAPE
CHAPTER 10: COMPANY PROFILES
List of Tables
List of Figures
Companies Mentioned
- Accenture
- CGI Inc.
- Tangoe
- Vodafone Group Plc
- Calero
- Upland Software, Inc.
- WidePoint Corporation
- AVOTUS
- Sakon
- TeleManagement Technologies, Inc.
Methodology
The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.
They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.
They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic news articles and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast
Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.
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