Debt Collection Agencies in the UK - Industry Research Report

Pay back: Bleak economic conditions are hindering revenue growth in 2022-23

Debt collection agencies provide two main services: traditional debt collection on behalf of a third party, like credit card companies, where a service fee is charged on debt collected, and debt portfolio acquisition, where an agency buys a ledger or portfolio of debts at a discount and collects on these debts. Revenue is influenced by the level of personal and business debt, demand for debt collection and debt recovery rates.

The industry includes companies that purchase debt portfolios from financial institutions and other companies at less than their face value. They then seek to recover the outstanding amounts. The industry also covers agencies that collect debts on behalf of clients, charging a fee or taking a percentage of the funds recovered.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.