Knowledge Management. The Creative Loop

  • ID: 4489149
  • Book
  • 242 Pages
  • John Wiley and Sons Ltd
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Knowledge management is a strategic issue for companies, and international standards such as ISO recently integrate it into its requirements. However, it is still an ill–defined concept, and methodologies to implement it are not very well known. This book is the result of over twenty years of research in different labs and application in a wide range of public or private companies around the world. It gives a global and coherent view both from the theoretical and practical point of views.

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Part 1: Knowledge in the company

1. The Value Chain of Knowledge

Chapter 2: The Knowledge Heritage of the Company

Chapter 3: The Structure of Knowledge in an Organization

Chapter 4: A Shannon Theory of Knowledge

Part 2: The operational implementation of KM in the company

Chapter 5: The Creative Loop of KM

Chapter 6: From strategy to the KM plan

Chapter 7: Organization of Knowledge Resources

Chapter 8: Implementing KM Processes

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Jean–Louis Ermine
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