1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency Considered
1.6 Stakeholders
2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Size Estimation
2.3 Research Assumptions
2.4 Limitations
4 Premium Insights
4.1 Attractive Market Opportunities in the Service Integration and Management Market
4.2 Market By Vertical and Region
4.3 Market By Region
4.4 Market Investment Scenario
5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Increasing Complexities of Service Management
5.2.1.2 Growing Use of Cost-Effective Siam Framework
5.2.1.3 Increasing Demand for Multi-Vendor Outsourcing
5.2.2 Restraints
5.2.2.1 Lack of Uniform Slas and Regulatory Compliances
5.2.3 Opportunities
5.2.3.1 Growing Need for Aligning Management Strategies With Organizations’ Strategic Initiatives
5.2.3.2 Increasing Demand for Automation in Business Processes
5.2.4 Challenges
5.2.4.1 Lack of Skills and Expertise
5.2.4.2 Reluctance in Adoption of New Technologies and Services
6 Service Integration and Management Market, By Component
6.1 Introduction
6.2 Solutions
6.3 Services
7 Market By Solution
7.1 Introduction
7.2 Business Solutions
7.2.1 Contract Management
7.2.2 Governance, Risk, and Control
7.2.3 Procurement
7.2.4 Auditing and Invoicing
7.3 Technology Solutions
7.3.1 Application
7.3.1.1 Application Development
7.3.1.2 Application Testing
7.3.1.3 Application Lifecycle Management
7.3.2 Infrastructure
7.3.2.1 Data Center
7.3.2.2 Security
7.3.2.3 Mobility
7.3.2.4 Network
7.3.3 Training and Support
8 Service Integration and Management Market, By Service
8.1 Introduction
8.2 Advisory
8.3 Implementation
8.4 Automation
9 Market By Organization Size
9.1 Introduction
9.2 Small and Medium-Sized Enterprises
9.3 Large Enterprises
10 Service Integration and Management Market, By Vertical
10.1 Introduction
10.2 IT and Telecommunications
10.3 Banking, Financial Services, and Insurance
10.4 Retail
10.5 Manufacturing
10.6 Energy and Utilities
10.7 Transportation and Logistics
10.8 Others
11 Service Integration and Management Market, By Region
11.1 Introduction
11.2 North America
11.3 Europe
11.4 Asia Pacific
11.5 Middle East and Africa
11.6 Latin America
12 Competitive Landscape
12.1 Overview
12.2 Competitive Scenario
12.2.1 New Product Launches and Product Enhancements
12.2.2 Partnerships, Collaborations, and Agreements
12.2.3 Mergers and Acquisitions
13 Company Profiles
13.1 IBM
(Business Overview, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, View)*
13.2 HCL Technologies
13.3 Sopra Steria
13.4 Wipro
13.5 Fujitsu
13.6 Capgemini
13.7 DXC Technology
13.8 ATOS
13.9 Mindtree
13.10 Tieto
13.11 Bae Systems
13.12 Infosys
13.13 Tata Consultancy Services
13.14 Accenture
13.15 Oracle
13.16 Servicenow
13.17 CGI
13.18 NTT Data
13.19 Sofigate
13.20 Little Fish
13.21 Keysource
13.22 4ME
13.23 Data Ductus
13.24 Quint Wellington Redwood
13.25 Cherwell
*Details on Business Overview, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, View Might Not Be Captured in Case of Unlisted Companies.
List of Tables
Table 1 Service Integration and Management Market Size and Growth Rate, 2016-2023 (USD Million, Y-O-Y %)
Table 2 Market Size By Component, 2016-2023 (USD Million)
Table 3 Solutions: Market Size By Region, 2016-2023 (USD Million)
Table 4 Services: Market Size By Region, 2016-2023 (USD Million)
Table 5 Service Integration and Management Market Size, By Solution, 2016-2023 (USD Million)
Table 6 Business Solutions: Market Size By Type, 2016-2023 (USD Million)
Table 7 Business Solutions: Market Size By Region, 2016-2023 (USD Million)
Table 8 Contract Management: Market Size By Region, 2016-2023 (USD Million)
Table 9 Governance, Risk, and Control: Market Size By Region, 2016-2023 (USD Million)
Table 10 Procurement: Service Integration and Management Market Size, By Region, 2016-2023 (USD Million)
Table 11 Auditing and Invoicing: Market Size By Region, 2016-2023 (USD Million)
Table 12 Technology Solutions: Market Size By Type, 2016-2023 (USD Million)
Table 13 Technology Solutions: Market Size By Region, 2016-2023 (USD Million)
Table 14 Application: Market Size By Type, 2016-2023 (USD Million)
Table 15 Application: Market Size By Region, 2016-2023 (USD Million)
Table 16 Application Development: Market Size By Region, 2016-2023 (USD Million)
Table 17 Application Testing: Market Size By Region, 2016-2023 (USD Million)
Table 18 Application Lifecycle Management: Service Integration and Management Market Size, By Region, 2016-2023 (USD Million)
Table 19 Infrastructure: Market Size By Type, 2016-2023 (USD Million)
Table 20 Infrastructure: Market Size By Region, 2016-2023 (USD Million)
Table 21 Data Center: Market Size By Region, 2016-2023 (USD Million)
Table 22 Security: Market Size By Region, 2016-2023 (USD Million)
Table 23 Mobility: Market Size By Region, 2016-2023 (USD Million)
Table 24 Network: Market Size By Region, 2016-2023 (USD Million)
Table 25 Training and Support: Market Size By Region, 2016-2023 (USD Million)
Table 26 Service Integration and Management Market Size, By Service, 2016-2023 (USD Million)
Table 27 Advisory: Market Size By Region, 2016-2023 (USD Million)
Table 28 Implementation: Market Size By Region, 2016-2023 (USD Million)
Table 29 Automation: Market Size By Region, 2016-2023 (USD Million)
Table 30 Service Integration and Management Market Size, By Organization Size, 2016-2023 (USD Million)
Table 31 Small and Medium-Sized Enterprises: Market Size By Region, 2016-2023 (USD Million)
Table 32 Large Enterprises: Market Size By Region, 2016-2023 (USD Million)
Table 33 Service Integration and Management Market Size, By Vertical, 2016-2023 (USD Million)
Table 34 IT and Telecommunications: Market Size By Region, 2016-2023 (USD Million)
Table 35 Banking, Financial Services, and Insurance: Market Size By Region, 2016-2023 (USD Million)
Table 36 Retail: Market Size By Region, 2016-2023 (USD Million)
Table 37 Manufacturing: Market Size By Region, 2016-2023 (USD Million)
Table 38 Energy and Utilities: Market Size By Region, 2016-2023 (USD Million)
Table 39 Transportation and Logistics: Market Size By Region, 2016-2023 (USD Million)
Table 40 Others: Market Size By Region, 2016-2023 (USD Million)
Table 41 Service Integration and Management Market Size, By Region, 2016-2023 (USD Million)
Table 42 North America: Market Size By Component, 2016-2023 (USD Million)
Table 43 North America: Market Size By Solution, 2016-2023 (USD Million)
Table 44 North America: Market SizeBy Business Solution, 2016-2023 (USD Million)
Table 45 North America: Market Size By Technology Solution, 2016-2023 (USD Million)
Table 46 North America: Market Size By Application, 2016-2023 (USD Million)
Table 47 North America: Market Size By Infrastructure, 2016-2023 (USD Million)
Table 48 North America: Market Size By Service, 2016-2023 (USD Million)
Table 49 North America: Market Size By Organization Size, 2016-2023 (USD Million)
Table 50 North America: Market Size By Vertical, 2016-2023 (USD Million)
Table 51 Europe: Service Integration and Management Market Size, By Component, 2016-2023 (USD Million)
Table 52 Europe: Market Size By Solution, 2016-2023 (USD Million)
Table 53 Europe: Market Size By Business Solution, 2016-2023 (USD Million)
Table 54 Europe: Market Size By Technology Solution, 2016-2023 (USD Million)
Table 55 Europe: Market Size By Application, 2016-2023 (USD Million)
Table 56 Europe: Market Size By Infrastructure, 2016-2023 (USD Million)
Table 57 Europe: Market Size By Service, 2016-2023 (USD Million)
Table 58 Europe: Market Size By Organization Size, 2016-2023 (USD Million)
Table 59 Europe: Market Size By Vertical, 2016-2023 (USD Million)
Table 60 Asia Pacific: Service Integration and Management Market Size, By Component, 2016-2023 (USD Million)
Table 61 Asia Pacific: Market Size By Solution, 2016-2023 (USD Million)
Table 62 Asia Pacific: Market Size By Business Solution, 2016-2023 (USD Million)
Table 63 Asia Pacific: Market Size By Technology Solution, 2016-2023 (USD Million)
Table 64 Asia Pacific: Market Size By Application, 2016-2023 (USD Million)
Table 65 Asia Pacific: Market Size By Infrastructure, 2016-2023 (USD Million)
Table 66 Asia Pacific: Market Size By Service, 2016-2023 (USD Million)
Table 67 Asia Pacific: Market Size By Organization Size, 2016-2023 (USD Million)
Table 68 Asia Pacific: Market Size By Vertical, 2016-2023 (USD Million)
Table 69 Middle East and Africa: Service Integration and Management Market Size, By Component, 2016-2023 (USD Million)
Table 70 Middle East and Africa: Market Size By Solution, 2016-2023 (USD Million)
Table 71 Middle East and Africa: Market Size By Business Solution, 2016-2023 (USD Million)
Table 72 Middle East and Africa: Market Size By Technology Solution, 2016-2023 (USD Million)
Table 73 Middle East and Africa: Market Size By Application, 2016-2023 (USD Million)
Table 74 Middle East and Africa: Market Size By Infrastructure, 2016-2023 (USD Million)
Table 75 Middle East and Africa: Market Size By Service, 2016-2023 (USD Million)
Table 76 Middle East and Africa: Market Size By Organization Size, 2016-2023 (USD Million)
Table 77 Middle East and Africa: Market Size By Vertical, 2016-2023 (USD Million)
Table 78 Latin America: Service Integration and Management Market Size, By Component, 2016-2023 (USD Million)
Table 79 Latin America: Market Size By Solution, 2016-2023 (USD Million)
Table 80 Latin America: Market Size By Business Solution, 2016-2023 (USD Million)
Table 81 Latin America: Market Size By Technology Solution, 2016-2023 (USD Million)
Table 82 Latin America: Market Size By Application, 2016-2023 (USD Million)
Table 83 Latin America: Market Size By Infrastructure, 2016-2023 (USD Million)
Table 84 Latin America: Market Size By Service, 2016-2023 (USD Million)
Table 85 Latin America: Market Size By Organization Size, 2016-2023 (USD Million)
Table 86 Latin America: Market Size By Vertical, 2016-2023 (USD Million)
Table 87 New Product Launches and Product Enhancements, 2016-2018
Table 88 Partnerships, Collaborations, and Agreements, 2015-2018
Table 89 Mergers and Acquisitions, 2017-2018
List of Figures
Figure 1 Service Integration and Management Market Segmentation
Figure 2 Market Research Design
Figure 3 Breakdown of Primary Interviews: By Company, Designation, and Region
Figure 4 Data Triangulation
Figure 5 Market Size Estimation Methodology: Bottom-Up Approach
Figure 6 Market Size Estimation Methodology: Top-Down Approach
Figure 7 Service Integration and Management Market: Research Assumptions
Figure 8 Market Top 3 Segments, 2018
Figure 9 Market By Organization Size, 2018
Figure 10 Growing Use of Cost-Effective Siam Framework and Increasing Demand for Multi-Vendor Outsourcing are Expected to Drive the Growth of the Siam Market
Figure 11 Manufacturing Vertical and North America are Estimated to Hold the Largest Market Shares in 2018
Figure 12 Asia Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 13 Asia Pacific is Expected to Emerge as the Best Market for Investments Over the Next 5 Years
Figure 14 Service Integration and Management Market: Drivers, Restraints, Opportunities, and Challenges
Figure 15 Solutions Segment is Expected to Account for the Larger Market Size During the Forecast Period
Figure 16 Services Segment in North America is Expected to Account for the Largest Market Size During the Forecast Period
Figure 17 Technology Solutions Segment is Expected to Account for the Larger Market Size During the Forecast Period
Figure 18 Implementation Segment is Expected to Account for the Largest Market Size During the Forecast Period
Figure 19 North America is Expected to Account for the Largest Market Size in the Automation Segment During the Forecast Period
Figure 20 Large Enterprises Segment is Expected to Account for the Larger Market Size During the Forecast Period
Figure 21 North America is Expected to Dominate the Large Enterprises Segment During the Forecast Period
Figure 22 Manufacturing Vertical is Expected to Account for the Largest Market Size During the Forecast Period
Figure 23 Asia Pacific is Expected to Register the Highest CAGR in the Manufacturing Vertical During the Forecast Period
Figure 24 Asia Pacific is Expected to Be the Fastest-Growing Region During the Forecast Period
Figure 25 North America: Market Snapshot
Figure 26 Solutions Segment is Expected to Account for the Larger Market Size in North America During the Forecast Period
Figure 27 Asia Pacific: Market Snapshot
Figure 28 Technology Solutions Segment is Expected to Account for the Larger Market Size in Asia Pacific During the Forecast Period
Figure 29 Key Developments By the Leading Players in the Service Integration and Management Market During 2016-2018
Figure 30 IBM: Company Snapshot
Figure 31 IBM: SWOT Analysis
Figure 32 HCL Technologies: Company Snapshot
Figure 33 HCL Technologies: SWOT Analysis
Figure 34 Sopra Steria: Company Snapshot
Figure 35 Sopra Steria: SWOT Analysis
Figure 36 Wipro: Company Snapshot
Figure 37 Wipro: SWOT Analysis
Figure 38 Fujitsu: Company Snapshot
Figure 39 Fujitsu: SWOT Analysis
Figure 40 Capgemini: Company Snapshot
Figure 41 DXC Technology: Company Snapshot
Figure 42 ATOS: Company Snapshot
Figure 43 Mindtree: Company Snapshot
Figure 44 Tieto: Company Snapshot
Figure 45 Bae Systems: Company Snapshot
Figure 46 Infosys: Company Snapshot
Figure 47 Tata Consultancy Services: Company Snapshot
Figure 48 Accenture: Company Snapshot
Figure 49 Oracle: Company Snapshot
Figure 50 Servicenow: Company Snapshot
Figure 51 CGI: Company Snapshot
Figure 52 NTT Data: Company Snapshot