Service Integration and Management (SIAM) is a set of processes and tools used to manage the delivery of services from multiple service providers. It is a key component of Computing Services, as it enables organizations to manage the complexity of multiple service providers and ensure that services are delivered in a cost-effective and efficient manner. SIAM enables organizations to manage the end-to-end service delivery lifecycle, from service design and transition to service operation and optimization. It also provides visibility into the performance of services and helps organizations to identify areas for improvement. SIAM is becoming increasingly important as organizations move towards multi-sourcing and hybrid cloud models. It helps organizations to ensure that services are delivered in a consistent and reliable manner, while also providing the flexibility to respond to changing business needs. Some companies in the SIAM market include IBM, HPE, DXC Technology, Accenture, and Capgemini. Show Less Read more
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