Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Interpersonal Relationships: Professional Communication Skills for Nurses, 8th Edition helps you to develop skills in communicating effectively with clients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. The 8th edition includes engaging new content relating to current issues, while also emphasizing interdisciplinary communication and QSEN competencies. You will learn how to apply theory to real-life practice through case studies, interactive exercises, and evidence-based practice studies.
Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centered Relationships and Communication 1. Historical Perspectives and Contemporary Dynamics 2. Clarity and Safety in Communication 3. Professional Guides for Nursing Communication 4. Critical Judgment: Critical Thinking and Ethical Decision Making
Part II: Essential Communication Competencies 5. Developing Patient Centered Communication Skills 6. Variation in Communication Styles 7. Intercultural Communication 8. Communicating in Groups
Part III: Relationship Skills in Health Communication 9. Self-Concept in Professional Interpersonal Relationships 10. Developing Patient Centered Therapeutic Relationships 11. Bridges and Barriers in Therapeutic Relationships 12. Communicating with Families
Part IV: Communication for Health Promotion and Disease Prevention 13. Resolving Conflicts Between Nurse and Patient 14. Communication Strategies for Health Promotion and Disease Prevention 15. Communication in Health Teaching and Coaching 16. Communication in Stressful Situations
Part V: Accommodating Patients with Special Communication Needs 17. Communicating with Patients Experiencing Communication Deficits 18. Communicating with Children 19. Communicating with Older Adults 20. Communicating with Patients in Crisis 21. Communication in Palliative Care
Part VI: Collaborative Professional Communication 22. Role Relationship Communication within Nursing 23. Interprofessional Communication 24. Communicating for Continuity of Care 25. Documentation in Health Information Technology Systems 26. Health and Communication Technology
Boggs, Kathleen Underman Family Nurse Practitioner; Associate Professor Emeritus, College of Health and Human Services, University of North Carolina at Charlotte, Charlotte, NC.