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Global Unified Communication And Collaboration Market: Size, Trends & Forecast with Impact Analysis of COVID-19 (2022-2026)

  • ID: 4755572
  • Report
  • March 2022
  • Region: Global
  • 90 Pages
  • Daedal Research

FEATURED COMPANIES

  • Avaya Holdings Corp.
  • Cisco Systems Inc
  • Microsoft Corporation
The report titled “Global Unified Communication And Collaboration (UCC) Market: Size, Trends & Forecast with Impact Analysis of COVID-19 (2022-2026)”, provides an in depth analysis of the global unified communication and collaboration market by value, by type, by applications, by region, etc. The report provides a regional analysis of the unified communication and collaboration market, including the following regions: North America, Europe, Middle East, and Africa (EMEA), Asia/Pacific (Including Japan) and Latin America. The report also provides a detailed analysis of the COVID-19 impact on the global unified communication and collaboration market.

The report also assesses the key opportunities in the market and outlines the factors that are and will be driving the growth of the industry. Growth of the global unified communication and collaboration market has also been forecasted for the period 2022-2026, taking into consideration the previous growth patterns, the growth drivers and the current and future trends.

The global unified communication and collaboration market is dominated with few major market players operating worldwide. The key players of the market: Microsoft Corporation, Cisco Systems Inc., Avaya Holdings Corp., and Zoom Video Communications Inc., are also profiled with their financial information and respective business strategies.

Country Coverage


  • North America
  • Europe, Middle East, and Africa (EMEA)
  • Asia/Pacific (Including Japan)
  • Latin America

Company Coverage


  • Microsoft Corporation
  • Cisco Systems Inc
  • Avaya Holdings Corp.
  • Zoom Video Communications Inc.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Avaya Holdings Corp.
  • Cisco Systems Inc
  • Microsoft Corporation

1. Executive Summary
2. Introduction
2.1 Communication: An Overview
2.1.1 Process of Communication
2.1.2 Difference Between Communication and Collaboration
2.2 Unified Communication and Collaboration: An Overview
2.2.1 Features of Unified Communication and Collaboration
2.2.2 Benefits Of Unified Communication and Collaboration
2.2.3 Common Unified Communication and Collaboration Solutions
2.3 UCC Segmentation: An Overview
2.3.1 Unified Communication and Collaboration Segmentation by Type
2.3.2 Unified Communication and Collaboration Segmentation by Application
3. Global Market Analysis
3.1 Global UCC Market: An Analysis
3.1.1 Global UCC Market by Value
3.1.2 Global UCC Market Value by Type (UC Collaboration, UCaaS, Videoconferencing Systems, IP Phone and Others)
3.1.3 Global UCC Market Value by Application (IT & Telecom, BFSI, Public Sector, Retail, Healthcare, Education, and Others)
3.1.4 Global UCC Market Value by Region (North America, Europe, Middle East, and Africa (EMEA), Asia/Pacific (Including Japan) and Latin America)
3.2 Global UCC Market: Type Analysis
3.2.1 Global UC Collaboration Market by Value
3.2.2 Global UCaaS Market by Value
3.2.3 Global Videoconferencing Systems Market by Value
3.2.4 Global IP Phone Market by Value
3.2.5 Global Other UCC Types Market by Value
3.3 Global UCC Market: Application Analysis
3.3.1 Global UCC IT & Telecom Market by Value
3.3.2 Global UCC BFSI Market by Value
3.3.3 Global UCC Public Sector Market by Value
3.3.4 Global UCC Retail Market by Value
3.3.5 Global UCC Healthcare Market by Value
3.3.6 Global UCC Education Market by Value
3.3.7 Global UCC Other Applications Market by Value
4. Regional Market Analysis
4.1 North America UCC Market: An Analysis
4.1.1 North America UCC Market by Value
4.1.2 North America UCC Market Value by Region (The US, and Rest of North America)
4.1.3 The US UCC Market by Value
4.1.4 Rest of North America UCC Market by Value
4.2 Europe, Middle East, and Africa (EMEA) UCC Market: An Analysis
4.2.1 Europe, Middle East, and Africa (EMEA) UCC Market by Value
4.3 Asia/Pacific (Including Japan) UCC Market: An Analysis
4.3.1 Asia/Pacific (Including Japan) UCC Market by Value
4.4 Latin America UCC Market: An Analysis
4.4.1 Latin America UCC Market by Value
5. Impact of COVID-19
5.1 Impact of COVID-19
5.1.1 Impact of COVID-19 on Global UCC Market
5.1.2 Post COVID-19 Scenario
6. Market Dynamics
6.1 Growth Drivers
6.1.1 Rapid Urbanization
6.1.2 Growing Adoption of UCaaS
6.1.3 Increased IT Spending
6.1.4 Diversified Use
6.1.5 Growing Adoption of BYOD
6.2 Challenges
6.2.1 Data Security and Privacy Issues
6.2.2 Lack of Interoperability
6.3 Market Trends
6.3.1 Integration of Artificial Intelligence (AI) and Machine Learning (ML)
6.3.2 Adoption of Virtual Reality (VR) and Augmented Reality (AR)
6.3.3 Adoption of Internet of Things (IoT)
6.3.4 Surging Investments in 5G Technology
6.3.5 Integration of Blockchain
6.3.6 Hybrid Work Model
7. Competitive Landscape
7.1 Global UCC Market Players: A Financial Comparison
7.2 Global UCC Market Players by Research & Development (R&D) Expenses
7.3 Global UCC Players by Market Share
7.4 Global UCC Market Players: Products & Services Offerings
8. Company Profiles
8.1 Microsoft Corporation
8.1.1 Business Overview
8.1.2 Financial Overview
8.1.3 Business Strategy
8.2 Cisco Systems Inc.
8.2.1 Business Overview
8.2.2 Financial Overview
8.2.3 Business Strategy
8.3 Avaya Holdings Corp.
8.3.1 Business Overview
8.3.2 Financial Overview
8.2.3 Business Strategy
8.4 Zoom Video Communications Inc.
8.4.1 Business Overview
8.4.2 Financial Overview
8.4.3 Business Strategy
List of Figures
Figure 1: Process of Communication
Figure 2: Features of Unified Communication and Collaboration
Figure 3: Benefits Of Unified Communication and Collaboration
Figure 4: Common Unified Communication and Collaboration Solutions
Figure 5: Unified Communication and Collaboration Segmentation by Type
Figure 6: Unified Communication and Collaboration Segmentation by Application
Figure 7: Global UCC Market by Value; 2018-2021 (US$ Billion)
Figure 8: Global UCC Market by Value; 2022-2026 (US$ Billion)
Figure 9: Global UCC Market by Type; 2021 (Percentage, %)
Figure 10: Global UCC Market by Application; 2021 (Percentage, %)
Figure 11: Global UCC Market by Region; 2021 (Percentage, %)
Figure 12: Global UC Collaboration Market by Value; 2019-2021 (US$ Billion)
Figure 13: Global UC Collaboration Market by Value; 2022-2026 (US$ Billion)
Figure 14: Global UCaaS Market by Value; 2019-2021 (US$ Billion)
Figure 15: Global UCaaS Market by Value; 2022-2026 (US$ Billion)
Figure 16: Global Videoconferencing Systems Market by Value; 2019-2021 (US$ Billion)
Figure 17: Global Videoconferencing Systems Market by Value; 2022-2026 (US$ Billion)
Figure 18: Global IP Phone Market by Value; 2019-2021 (US$ Billion)
Figure 19: Global IP Phone Market by Value; 2022-2026 (US$ Billion)
Figure 20: Global Other UCC Types Market by Value; 2019-2021 (US$ Billion)
Figure 21: Global Other UCC Types Market by Value; 2022-2026 (US$ Billion)
Figure 22: Global UCC IT & Telecom Market by Value; 2019-2021 (US$ Billion)
Figure 23: Global UCC IT & Telecom Market by Value; 2022-2026 (US$ Billion)
Figure 24: Global UCC BFSI Market by Value; 2019-2021 (US$ Billion)
Figure 25: Global UCC BFSI Market by Value; 2022-2026 (US$ Billion)
Figure 26: Global UCC Public Sector Market by Value; 2019-2021 (US$ Billion)
Figure 27: Global UCC Public Sector Market by Value; 2022-2026 (US$ Billion)
Figure 28: Global UCC Retail Market by Value; 2019-2021 (US$ Billion)
Figure 29: Global UCC Retail Market by Value; 2022-2026 (US$ Billion)
Figure 30: Global UCC Healthcare Market by Value; 2019-2021 (US$ Billion)
Figure 31: Global UCC Healthcare Market by Value; 2022-2026 (US$ Billion)
Figure 32: Global UCC Education Market by Value; 2019-2021 (US$ Billion)
Figure 33: Global UCC Education Market by Value; 2022-2026 (US$ Billion)
Figure 34: Global UCC Other Applications Market by Value; 2019-2021 (US$ Billion)
Figure 35: Global UCC Other Applications Market by Value; 2022-2026 (US$ Billion)
Figure 36: North America UCC Market by Value; 2019-2021 (US$ Billion)
Figure 37: North America UCC Market by Value; 2022-2026 (US$ Billion)
Figure 38: North America UCC Market Value by Region; 2021 (Percentage, %)
Figure 39: The US UCC Market by Value; 2020 & 2021 (US$ Billion)
Figure 40: The US UCC Market by Value; 2022-2026 (US$ Billion)
Figure 41: Rest of North America UCC Market by Value; 2020 & 2021 (US$ Billion)
Figure 42: Rest of North America UCC Market by Value; 2022-2026 (US$ Billion)
Figure 43: Europe, Middle East, and Africa (EMEA) UCC Market by Value; 2019-2021 (US$ Billion)
Figure 44: Europe, Middle East, and Africa (EMEA) UCC Market by Value; 2022-2026 (US$ Billion)
Figure 45: Asia/Pacific (Including Japan) UCC Market by Value; 2019-2021 (US$ Billion)
Figure 46: Asia/Pacific (Including Japan) UCC Market by Value; 2022-2026 (US$ Billion)
Figure 47: Latin America UCC Market by Value; 2019-2021 (US$ Billion)
Figure 48: Latin America UCC Market by Value; 2022-2026 (US$ Billion)
Figure 49: Global Zoom Video Communications Daily Meeting Participants; Dec 31, 2019, Mar 31, 2020 & Apr 31, 2020 (Million)
Figure 50: Global Urban Population as a Share of Total Population; 2016-2021 (Percentage, %)
Figure 51: Global UCaaS Subscribers; 2017-2020 (Million)
Figure 52: Weighted Average IT Budget Growth; 2017-2022 (Percentage, %)
Figure 53: Global AI Software Market Revenue; 2021-2025 (US$ Billion)
Figure 54: Global Market Size of Virtual Reality & Augmented Reality; 2021-2024 (US$ Billion)
Figure 55: Global Number of Active IoT Device Connections; 2018 - 2022 (Billion)
Figure 56: 5G Mobile Subscriptions by Region; 2021 & 2027 (Percentage, %)
Figure 57: Global UCC Market Players by Research & Development (R&D) Expenses; 2020 & 2021 (US$ Billion)
Figure 58: Global UCC Players by Market Share; 2020 (Percentage, %)
Figure 59: Microsoft Corporation Revenue; 2017-2021 (US$ Billion)
Figure 60: Microsoft Corporation Revenue Revenue by Segments; 2021 (Percentage, %)
Figure 61: Microsoft Corporation Revenue by Region; 2021 (Percentage, %)
Figure 62: Cisco Systems Inc. Revenue; 2017-2021 (US$ Billion)
Figure 63: Cisco Systems Inc. Revenue by Product Category and Services; 2021 (Percentage, %)
Figure 64: Cisco Systems Inc. Revenue by Region; 2021 (Percentage, %)
Figure 65: Avaya Holdings Corp. Revenue; 2017-2021 (US$ Billion)
Figure 66: Avaya Holdings Corp. Revenue by Segment; 2021 (Percentage, %) Figure 67: Avaya Holdings Corp. Revenue by Region; 2021 (Percentage, %) Figure 68: Zoom Video Communications Inc. Revenue; 2017-2021 (US$ Million)
Figure 69: Zoom Video Communications Inc. Revenue by Region; 2021 (Percentage, %)
Table 1: Difference Between Communication and Collaboration
Table 2: Global UCC Market Players: A Financial Comparison; 2021
Table 3: Global UCC Market Players: Products & Services Offerings
Note: Product cover images may vary from those shown

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FEATURED COMPANIES

  • Avaya Holdings Corp.
  • Cisco Systems Inc
  • Microsoft Corporation
Unified Communications and Collaboration (UCC) is a set of corporate solutions that ensures that nearly all of their technology works together smoothly and securely for-real-time collaboration. Voice, IP telephony calling, instant messaging, desktop sharing, presence, and web conferencing, audio conferencing, and video conferencing are just a few of the communication tools that UCC uses to connect people digitally. The major benefits of unified communications and collaboration include increased productivity, improved flexibility and customer satisfaction, cost reduction and it also facilitates collaboration.

The unified communication and collaboration market can be divided into two segments: by type (UC collaboration, UCaaS, videoconferencing systems, IP phone and others), and by application (IT & telecom, BFSI, public sector, retail, healthcare, education, and others).

The global unified communication and collaboration market is projected to rise considerably in the next four years i.e. 2022-2026. The global unified communication and collaboration market is expected to rise due to rapid urbanization, growing adoption of UCaaS, increased IT spending, diversified use, and growing adoption of BYOD. The market also faces some challenges like data security and privacy issues, and lack of interoperability.
Note: Product cover images may vary from those shown
  • Microsoft Corporation
  • Cisco Systems Inc
  • Avaya Holdings Corp.
  • Zoom Video Communications Inc.
Note: Product cover images may vary from those shown