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Chatbot Market to 2027 - Global Analysis and Forecasts by Component, Deployment, and Usage End-user- Product Image
Chatbot Market to 2027 - Global Analysis and Forecasts by Component, Deployment, and Usage End-user- Product Image
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Chatbot Market to 2027 - Global Analysis and Forecasts by Component, Deployment, and Usage End-user

  • PDF Icon

    Report

  • 209 Pages
  • April 2019
  • Region: Global
  • The Insight Partners
  • ID: 4769883
UP TO OFF until Jun 30th 2024
Description Jump to:
The global Chabot market accounted to US$ 1072.4 Mn in 2018 and is expected to grow at a CAGR of 27.9% during the forecast period 2019 - 2027, to account to US$ 9475.1 Mn by 2027. Chabot vendors are offering virtual assistance capabilities due to factors such as faster response, reduced manpower, cost-efficient, and others. Most of the smartphone and tablet users are using virtual assistants to make the functionality of devices much easier. The business automation consulting, being a part of consumer service, chatbot vendors are combining various applications into a single task to fuel the growth of the business. Chatbots live on individual websites and functions with the ecosystem of the business that created them.

In addition to conversing with the customer through online tools and phone lines, Chatbots utilize additional common channels, such as messaging platforms, i.e., Skype, Facebook Messenger, and others. With the increasing acceptance of virtual assistance and additional messaging channels, the demand for Chatbots are increasing and are expected to drive the market significantly during the forecast period.

The market players present in the Chatbot market are mainly focusing on solution enhancements by implementing advanced technologies. By signing a partnership, contracts, joint ventures, funding, and inaugurating new offices across Europe, Asia Pacific, North America, and worldwide permit the company to maintain its brand name globally. Many well-known, as well as third-party service providers, are present in the market to provide various types of customized chatbot solutions to its customers. The larger firms are adopting the strategy of acquiring and collaborating with various companies to enhance its capabilities and expand its footprint in different geographies. This type of strategy allows companies to strengthen its footprint in the market, and also it's the brand name. Some of the key players included in the global Chatbot market are Amazon Web Services, Artificial Solutions, Creative Virtual Pvt. Ltd., CX Company, eGain Corporation, IBM Corporation, Inbenta Technologies Inc., Microsoft, Nuance Communications, Inc., and Verint Systems Inc.

The Chatbot market globally has been segmented based on component into solution and service. Based on deployment, the Chatbot market is further segmented into On-premise and cloud. Based on the usage the chatbot market is segmented into websites, contact centers, social media, and mobile platform. Based on end-user, the market is segmented into education, retail & e-commerce, BFSI, healthcare, travel & tourism, others. Geographically the chatbot market is presently dominated by developed regions including, North America. However, the chatbot market is expected to be in favor of APAC.

The overall Chatbot market size has been derived using both primary and secondary source. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the chatbot market. Also, the primary interview was conducted with industry participants and commentators in order to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the Chatbot industry.

Table of Contents

1. INTRODUCTION
1.1 SCOPE OF THE STUDY
1.2 REPORT GUIDANCE
1.3 MARKET SEGMENTATION
1.3.1 Chatbot Market - By Component
1.3.2 Chatbot Market - By Deployment
1.3.3 Chatbot Market - By Usage
1.3.4 Chatbot Market - By End-User
1.3.5 Chatbot Market - By Geography
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
3.1 COVERAGE
3.2 SECONDARY RESEARCH
3.3 PRIMARY RESEARCH
4. CHATBOT MARKET LANDSCAPE
4.1 MARKET OVERVIEW
4.2 ECOSYSTEM ANALYSIS
4.3 PEST ANALYSIS
5. CHATBOT MARKET - KEY INDUSTRY DYNAMICS
5.1.1 Integrating artificial intelligence with chatbots are having a significant impact on market growth
5.1.2 Increasing demand of virtual assistance
5.2 RESTRAINTS
5.2.1 Data security and privacy concerns
5.3 OPPORTUNITY:
5.3.1 Introduction of Natural Language Programming (NLP) to chatbots are huge opportunity of chatbots vendors
5.4 FUTURE TRENDS:
5.4.1 Increasing trend of speech enabled chatbots
5.5 IMPACT ANALYSIS
6. CHATBOT - GLOBAL MARKET ANALYSIS
6.1 GLOBAL CHATBOT MARKET OVERVIEW
6.2 GLOBAL CHATBOT MARKET FORECAST AND ANALYSIS
6.3 MARKET POSITIONING/ MARKET SHARE
7. GLOBAL CHATBOT ANALYSIS - BY COMPONENT
7.1 OVERVIEW
7.2 GLOBAL CHATBOT BREAKDOWN, BY COMPONENT, 2018 & 2027
7.3 SOLUTION
7.3.1 Overview
7.3.2 Global Solution Revenue and Forecasts to 2027 (US$ Mn)
7.4 SERVICES
7.4.1 Overview
7.4.2 Global Services Market Revenue and Forecasts to 2027 (US$ Mn)
8. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - DEPLOYMENT
8.1 OVERVIEW
8.2 CHATBOT MARKET BREAKDOWN, BY DEPLOYMENT, 2018 & 2027
8.3 ON-PREMISE
8.3.1 Overview
8.3.2 On-premise Market Revenue and Forecasts to 2027 (US$ Mn)
8.4 CLOUD
8.4.1 Overview
8.4.2 Cloud Market Revenue and Forecasts to 2027 (US$ Mn)
9. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - USAGE
9.1 OVERVIEW
9.2 CHATBOT MARKET BREAKDOWN, BY USAGE, 2018 & 2027
9.3 WEBSITE MARKET
9.3.1 Overview
9.3.2 Website Market Revenue and Forecasts to 2027 (US$ Mn)
9.4 CONTACT CENTERS MARKET
9.4.1 Overview
9.4.2 Contact Centres Market Revenue and Forecasts to 2027 (US$ Mn)
9.5 SOCIAL MEDIA MARKET
9.5.1 Overview
9.5.2 Social Media Market Revenue and Forecasts to 2027 (US$ Mn)
9.6 MOBILE PLATFORM MARKET
9.6.1 Overview
9.6.2 Mobile Platform Market Revenue and Forecasts to 2027 (US$ Mn)
10. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - END-USER
10.1 OVERVIEW
10.2 CHATBOT MARKET BREAKDOWN, BY END-USER, 2018 & 2027
10.3 RETAIL & E-COMMERCE
10.3.1 Overview
10.3.2 Retail & E-commerce Market Revenue and Forecasts to 2027 (US$ Mn)
10.4 BFSI
10.4.1 Overview
10.4.2 BFSI Market Revenue and Forecasts to 2027 (US$ Mn)
10.5 HEALTHCARE
10.5.1 Overview
10.5.2 Healthcare Market Revenue and Forecasts to 2027 (US$ Mn)
10.6 TRAVEL & TOURISM
10.6.1 Overview
10.6.2 Travel & Tourism Platform Market Revenue and Forecasts to 2027 (US$ Mn)
10.7 OTHERS
10.7.1 Overview
10.7.2 Others Platform Market Revenue and Forecasts to 2027 (US$ Mn)
11. CHATBOT MARKET - GEOGRAPHICAL ANALYSIS
11.1 OVERVIEW
11.2 NORTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027
11.2.1 North America Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.2.2 North America Chatbot Market Breakdown by Component
11.2.3 North America Chatbot Market Breakdown by Deployment
11.2.4 North America Chatbot Market Breakdown by Usage
11.2.5 North America Chatbot Market Breakdown by End-user
11.2.6 North America Chatbot Market Breakdown, by Key Countries
11.2.6.1 U.S. Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.2.6.1.1 U.S Chatbot Market Breakdown by Component
11.2.6.1.2 U.S. Chatbot Market Breakdown by Deployment
11.2.6.1.3 U.S. Chatbot Market Breakdown by Usage
11.2.6.1.4 U.S. Chatbot Market Breakdown by End-user
11.2.6.2 Canada Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.2.6.2.1 Canada Chatbot Market Breakdown by Component
11.2.6.2.2 Canada Chatbot Market Breakdown by Deployment
11.2.6.2.3 Canada Chatbot Market Breakdown by Usage
11.2.6.2.4 Canada Chatbot Market Breakdown by End-user
11.2.6.3 Mexico Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.2.6.3.1 Mexico Chatbot Market Breakdown by Component
11.2.6.3.2 Mexico Chatbot Market Breakdown by Deployment
11.2.6.3.3 Mexico Chatbot Market Breakdown by Usage
11.2.6.3.4 Mexico Chatbot Market Breakdown by End-user
11.3 EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027
11.3.1 Europe Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.2 Europe Chatbot Market Breakdown by Component
11.3.3 Europe Chatbot Market Breakdown by Deployment
11.3.4 Europe Chatbot Market Breakdown by Usage
11.3.5 Europe Chatbot Market Breakdown by End-user
11.3.6 Europe Chatbot Market Breakdown, by Key Countries
11.3.6.1 UK Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.3.6.1.1 UK Chatbot Market Breakdown by Component
11.3.6.1.2 UK Chatbot Market Breakdown by Deployment
11.3.6.1.3 UK Chatbot Market Breakdown by Usage
11.3.6.1.4 UK Chatbot Market Breakdown by End-user
11.3.6.2 Germany Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.3.6.2.1 Germany Chatbot Market Breakdown by Component
11.3.6.2.2 Germany Chatbot Market Breakdown by Deployment
11.3.6.2.3 Germany Chatbot Market Breakdown by Usage
11.3.6.2.4 Germany Chatbot Market Breakdown by End-user
11.3.6.3 France Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.6.3.1 France Chatbot Market Breakdown by Component
11.3.6.3.2 France Chatbot Market Breakdown by Deployment
11.3.6.3.3 France Chatbot Market Breakdown by Usage
11.3.6.3.4 France Chatbot Market Breakdown by End-user
11.3.6.4 Italy Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.6.4.1 Italy Chatbot Market Breakdown by Component
11.3.6.4.2 Italy Chatbot Market Breakdown by Deployment
11.3.6.4.3 Italy Chatbot Market Breakdown by Usage
11.3.6.4.4 Italy Chatbot Market Breakdown by End-user
11.3.6.5 Russia Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.6.5.1 Russia Chatbot Market Breakdown by Component
11.3.6.5.2 Russia Chatbot Market Breakdown by Deployment
11.3.6.5.3 Russia Chatbot Market Breakdown by Usage
11.3.6.5.4 Russia Chatbot Market Breakdown by End-user
11.3.6.6 Rest of Europe Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.6.6.1 Rest of Europe Chatbot Market Breakdown by Component
11.3.6.6.2 Rest of Europe Chatbot Market Breakdown by Deployment
11.3.6.6.3 Rest of Europe Chatbot Market Breakdown by Usage
11.3.6.6.4 Rest of Europe Chatbot Market Breakdown by End-user
11.4 ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027
11.4.1 Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.2 Asia-Pacific Chatbot Market Breakdown by Component
11.4.3 Asia-Pacific Chatbot Market Breakdown by Deployment
11.4.4 Asia-Pacific Chatbot Market Breakdown by Usage
11.4.5 Asia-Pacific Chatbot Market Breakdown by End-user
11.4.6 Asia-Pacific Chatbot Market Breakdown, by Key Countries
11.4.6.1 China Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.4.6.1.1 China Chatbot Market Breakdown by Component
11.4.6.1.2 Chsina Chatbot Market Breakdown by Deployment
11.4.6.1.3 China Chatbot Market Breakdown by Usage
11.4.6.1.4 China Chatbot Market Breakdown by End-user
11.4.6.2 Japan Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.4.6.2.1 Japan Chatbot Market Breakdown by Component
11.4.6.2.2 Japan Chatbot Market Breakdown by Deployment
11.4.6.2.3 Japan Chatbot Market Breakdown by Usage
11.4.6.2.4 Japan Chatbot Market Breakdown by End-user
11.4.6.3 India Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.6.3.1 India Chatbot Market Breakdown by Component
11.4.6.3.2 India Chatbot Market Breakdown by Deployment
11.4.6.3.3 India Chatbot Market Breakdown by Usage
11.4.6.3.4 India Chatbot Market Breakdown by End-user
11.4.6.4 South Korea Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.6.4.1 South Korea Chatbot Market Breakdown by Component
11.4.6.4.2 South Korea Chatbot Market Breakdown by Deployment
11.4.6.4.3 South Korea Chatbot Market Breakdown by Usage
11.4.6.4.4 South Korea Chatbot Market Breakdown by End-user
11.4.6.5 Australia Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.6.5.1 Australia Chatbot Market Breakdown by Component
11.4.6.5.2 Australia Chatbot Market Breakdown by Deployment
11.4.6.5.3 Australia Chatbot Market Breakdown by Usage
11.4.6.5.4 Australia Chatbot Market Breakdown by End-user
11.4.6.6 Rest of Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.6.6.1 Rest of Asia-Pacific Chatbot Market Breakdown by Component
11.4.6.6.2 Rest of Asia-Pacific Chatbot Market Breakdown by Deployment
11.4.6.6.3 Rest of Asia-Pacific Chatbot Market Breakdown by Usage
11.4.6.6.4 Rest of Asia-Pacific Chatbot Market Breakdown by End-user
11.5 MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027
11.5.1 Middle East & Africa Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.5.2 Middle East & Africa Chatbot Market Breakdown by Component
11.5.3 Middle East & Africa Chatbot Market Breakdown by Deployment
11.5.4 Middle East & Africa Chatbot Market Breakdown by Usage
11.5.5 Middle East & Africa Chatbot Market Breakdown by End-user
11.5.6 Middle East & Africa Chatbot Market Breakdown, by Key Countries
11.5.6.1 Saudi Arabia Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.5.6.1.1 Saudi Arabia Chatbot Market Breakdown by Component
11.5.6.1.2 Saudi Arabia Chatbot Market Breakdown by Deployment
11.5.6.1.3 Saudi Arabia Chatbot Market Breakdown by Usage
11.5.6.1.4 Saudi Arabia Chatbot Market Breakdown by End-user
11.5.6.2 UAE Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.5.6.2.1 UAE Chatbot Market Breakdown by Component
11.5.6.2.2 UAE Chatbot Market Breakdown by Deployment
11.5.6.2.3 UAE Chatbot Market Breakdown by Usage
11.5.6.2.4 UAE Chatbot Market Breakdown by End-user
11.5.6.3 South Africa Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.5.6.3.1 South Africa Chatbot Market Breakdown by Component
11.5.6.3.2 South Africa Chatbot Market Breakdown by Deployment
11.5.6.3.3 South Africa Chatbot Market Breakdown by Usage
11.5.6.3.4 South Africa Chatbot Market Breakdown by End-user
11.5.6.4 Rest of Middle East & Africa Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.5.6.4.1 Rest of Middle East & Africa Chatbot Market Breakdown by Component
11.5.6.4.2 REST OF MIDDLE EAST & AFRICA Chatbot Market Breakdown by Deployment
11.5.6.4.3 Rest of Middle East & Africa Chatbot Market Breakdown by Usage
11.5.6.4.4 Rest of Middle East & Africa Chatbot Market Breakdown by End-user
11.6 SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027
11.6.1 South America Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.6.2 South America Chatbot Market Breakdown by Component
11.6.3 South America Chatbot Market Breakdown by Deployment
11.6.4 South America Chatbot Market Breakdown by Usage
11.6.5 South America Chatbot Market Breakdown by End-user
11.6.6 South America Chatbot Market Breakdown, by Key Countries
11.6.6.1 Brazil Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.6.6.1.1 Brazil Chatbot Market Breakdown by Component
11.6.6.1.2 Brazil Chatbot Market Breakdown by Deployment
11.6.6.1.3 Brazil Chatbot Market Breakdown by Usage
11.6.6.1.4 Brazil Chatbot Market Breakdown by End-user
11.6.6.2 Argentina Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.6.6.2.1 Argentina Chatbot Market Breakdown by Component
11.6.6.2.2 Argentina Chatbot Market Breakdown by Deployment
11.6.6.2.3 Argentina Chatbot Market Breakdown by Usage
11.6.6.2.4 Argentina Chatbot Market Breakdown by End-user
11.6.6.3 Rest of South America Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.6.6.3.1 REST OF SOUTH AMERICA Chatbot Market Breakdown by Component
11.6.6.3.2 Rest of South America Chatbot Market Breakdown by Deployment
11.6.6.3.3 Rest of South America Chatbot Market Breakdown by Usage
11.6.6.3.4 Rest of South America Chatbot Market Breakdown by End-user
12. INDUSTRY LANDSCAPE
12.1 MARKET INITIATIVE
12.2 MERGER AND ACQUISITION
12.3 NEW DEVELOPMENT
13. COMPANY PROFILES
13.1 AMAZON.COM, INC.
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 ARTIFICIAL SOLUTIONS
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 CREATIVE VIRTUAL LTD.
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 CX COMPANY
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Financial Overview
13.4.4 SWOT Analysis
13.4.5 Key Developments
13.5 EGAIN CORPORATION
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 INTERNATIONAL BUSINESS MACHINES CORPORATION
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 INBENTA TECHNOLOGIES INC.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 MICROSOFT CORPORATION
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Financial Overview
13.8.4 SWOT Analysis
13.8.5 Key Developments
13.9 NUANCE COMMUNICATIONS, INC.
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 VERINT SYSTEMS INC.
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
14. APPENDIX
14.1 ABOUT THE PUBLISHER
14.2 GLOSSARY
14.3 METHODOLOGY
14.3.1 Coverage
14.3.2 Secondary Research
14.3.3 Primary Research
LIST OF TABLES
TABLE 1. GLOBAL CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
TABLE 2. NORTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 3. NORTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 4. NORTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 5. NORTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 6. U.S. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 7. U.S. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 8. U.S. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 9. U.S. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 10. CANADA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 11. CANADA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 12. CANADA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 13. CANADA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 14. MEXICO CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 15. MEXICO CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 16. MEXICO CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 17. MEXICO CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 18. EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 19. EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 20. EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 21. EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 22. UK CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 23. UK CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 24. UK CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 25. UK CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 26. GERMANY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 27. GERMANY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 28. GERMANY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 29. GERMANY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 30. FRANCE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 31. FRANCE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 32. FRANCE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 33. FRANCE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 34. ITALY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 35. ITALY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 36. ITALY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 37. ITALY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 38. RUSSIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 39. RUSSIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 40. RUSSIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 41. RUSSIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 42. REST OF EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 43. REST OF EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 44. REST OF EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 45. REST OF EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 46. ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 47. ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 48. ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 49. ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 50. CHINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 51. CHINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 52. CHINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 53. CHINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 54. JAPAN CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 55. JAPAN CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 56. JAPAN CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 57. JAPAN CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 58. INDIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 59. INDIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 60. INDIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 61. INDIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 62. SOUTH KOREA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 63. SOUTH KOREA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 64. SOUTH KOREA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 65. SOUTH KOREA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 66. AUSTRALIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 67. AUSTRALIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 68. AUSTRALIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 69. AUSTRALIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 70. REST OF ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 71. REST OF ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 72. REST OF ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 73. REST OF ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 74. MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 75. MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 76. MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 77. MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 78. SAUDI ARABIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 79. SAUDI ARABIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 80. SAUDI ARABIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 81. SAUDI ARABIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 82. UAE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 83. UAE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 84. UAE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 85. UAE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 86. SOUTH AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 87. SOUTH AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 88. SOUTH AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 89. SOUTH AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 90. REST OF MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 91. REST OF MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 92. REST OF MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 93. REST OF MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 94. SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 95. SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 96. SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 97. SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 98. BRAZIL CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 99. BRAZIL CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 100. BRAZIL CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 101. BRAZIL CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 102. ARGENTINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 103. ARGENTINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 104. ARGENTINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 105. ARGENTINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 106. REST OF SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ MN)
TABLE 107. REST OF SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY DEPLOYMENT (US$ MN)
TABLE 108. REST OF SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY USAGE (US$ MN)
TABLE 109. REST OF SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ MN)
TABLE 110. GLOSSARY OF TERMS, CHATBOT MARKET
LIST OF FIGURES
FIGURE 1. CHATBOT MARKET SEGMENTATION
FIGURE 2. CHATBOT MARKET SEGMENTATION - BY REGION
FIGURE 3. ASIA PACIFIC CHATBOT MARKET BREAKDOWN BY DEPLOYMENT, 2018 & 2027 (%)
FIGURE 4. CHATBOT - ECOSYSTEM ANALYSIS
FIGURE 5. NORTH AMERICA - PEST ANALYSIS
FIGURE 6. EUROPE - PEST ANALYSIS
FIGURE 7. ASIA PACIFIC - PEST ANALYSIS
FIGURE 8. MIDDLE EAST AND AFRICA - PEST ANALYSIS
FIGURE 9. SOUTH AMERICA - PEST ANALYSIS
FIGURE 10. IMPACT ANALYSIS
FIGURE 11. GLOBAL CHATBOT MARKET
FIGURE 12. GLOBAL CHATBOT MARKET FORECAST AND ANALYSIS, (US$ MN)
FIGURE 13. GLOBAL CHATBOT BREAKDOWN BY COMPONENT, 2018 & 2027 (%)
FIGURE 14. GLOBAL SOLUTION MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 15. GLOBAL SERVICES MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 16. CHATBOT MARKET BREAKDOWN, BY DEPLOYMENT, 2018 & 2027 (%)
FIGURE 17. GLOBAL ON-PREMISE MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 18. GLOBAL CLOUD MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 19. CHATBOT MARKET BREAKDOWN, BY USAGE, 2018 & 2027 (%)
FIGURE 20. WEBSITE MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 21. CONTACT CENTERS MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 22. SOCIAL MEDIA MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 23. MOBILE PLATFORM MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 24. CHATBOT MARKET BREAKDOWN, BY END-USER, 2018 & 2027 (%)
FIGURE 25. RETAIL & E-COMMERCE MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 26. BFSI MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 27. HEALTHCARE MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 28. TRAVEL & TOURISM PLATFORM MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 29. OTHERS PLATFORM MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 30. CHATBOT MARKET, GLOBAL BREAKDOWN BY REGIONS, 2018 & 2027 (%)
FIGURE 31. NORTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 32. NORTH AMERICA CHATBOT MARKET BREAKDOWN BY COMPONENT, 2018 & 2027 (%)
FIGURE 33. NORTH AMERICA CHATBOT MARKET BREAKDOWN BY DEPLOYMENT, 2018 & 2027 (%)
FIGURE 34. NORTH AMERICA CHATBOT MARKET BREAKDOWN BY USAGE, 2018 & 2027 (%)
FIGURE 35. NORTH AMERICA CHATBOT MARKET BREAKDOWN BY END-USER, 2018 & 2027 (%)
FIGURE 36. NORTH AMERICA CHATBOT MARKET BREAKDOWN BY KEY COUNTRIES, 2018 & 2027(%)
FIGURE 37. U.S. CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 38. CANADA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 39. MEXICO CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 40. EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 41. EUROPE CHATBOT MARKET BREAKDOWN BY COMPONENT, 2018 & 2027 (%)
FIGURE 42. EUROPE CHATBOT MARKET BREAKDOWN BY DEPLOYMENT, 2018 & 2027 (%)
FIGURE 43. EUROPE CHATBOT MARKET BREAKDOWN BY USAGE, 2018 & 2027 (%)
FIGURE 44. EUROPE CHATBOT MARKET BREAKDOWN BY END-USER, 2018 & 2027 (%)
FIGURE 45. EUROPE CHATBOT MARKET BREAKDOWN BY KEY COUNTRIES, 2018 & 2027(%)
FIGURE 46. UK CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 47. GERMANY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 48. FRANCE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 49. ITALY CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 50. RUSSIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 51. REST OF EUROPE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 52. ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 53. ASIA-PACIFIC CHATBOT MARKET BREAKDOWN BY COMPONENT, 2018 & 2027 (%)
FIGURE 54. ASIA-PACIFIC CHATBOT MARKET BREAKDOWN BY DEPLOYMENT, 2018 & 2027 (%)
FIGURE 55. ASIA-PACIFIC CHATBOT MARKET BREAKDOWN BY USAGE, 2018 & 2027 (%)
FIGURE 56. ASIA-PACIFIC CHATBOT MARKET BREAKDOWN BY END-USER, 2018 & 2027 (%)
FIGURE 57. ASIA-PACIFIC CHATBOT MARKET BREAKDOWN BY KEY COUNTRIES, 2018 & 2027(%)
FIGURE 58. CHINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 59. JAPAN CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 60. INDIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 61. SOUTH KOREA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 62. AUSTRALIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 63. REST OF ASIA-PACIFIC CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 64. MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 65. MIDDLE EAST & AFRICA CHATBOT MARKET BREAKDOWN BY COMPONENT, 2018 & 2027 (%)
FIGURE 66. MIDDLE EAST & AFRICA CHATBOT MARKET BREAKDOWN BY DEPLOYMENT, 2018 & 2027 (%)
FIGURE 67. MIDDLE EAST & AFRICA CHATBOT MARKET BREAKDOWN BY USAGE, 2018 & 2027 (%)
FIGURE 68. MIDDLE EAST & AFRICA CHATBOT MARKET BREAKDOWN BY END-USER, 2018 & 2027 (%)
FIGURE 69. MIDDLE EAST & AFRICA CHATBOT MARKET BREAKDOWN BY KEY COUNTRIES, 2018 & 2027(%)
FIGURE 70. SAUDI ARABIA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 71. UAE CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 72. SOUTH AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 73. REST OF MIDDLE EAST & AFRICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 74. SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 75. SOUTH AMERICA CHATBOT MARKET BREAKDOWN BY COMPONENT, 2018 & 2027 (%)
FIGURE 76. SOUTH AMERICA CHATBOT MARKET BREAKDOWN BY DEPLOYMENT, 2018 & 2027 (%)
FIGURE 77. SOUTH AMERICA CHATBOT MARKET BREAKDOWN BY USAGE, 2018 & 2027 (%)
FIGURE 78. SOUTH AMERICA CHATBOT MARKET BREAKDOWN BY END-USER, 2018 & 2027 (%)
FIGURE 79. SOUTH AMERICA CHATBOT MARKET BREAKDOWN BY KEY COUNTRIES, 2018 & 2027(%)
FIGURE 80. BRAZIL CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 81. ARGENTINA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)
FIGURE 82. REST OF SOUTH AMERICA CHATBOT MARKET REVENUE AND FORECASTS TO 2027 (US$ MN)

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Amazon Web Services

  • Artificial Solutions

  • Creative Virtual Pvt. Ltd.

  • CX Company

  • eGain Corporation

  • IBM Corporation

  • INBENTA TECHNOLOGIES INC

  • Microsoft

  • Nuance Communications, Inc.

  • Verint Systems Inc.

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