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The Chatbot market is a subset of the Internet and E-Commerce industry, focusing on the development and deployment of automated conversational agents. Chatbots are computer programs designed to simulate conversation with human users, often through text or voice-based interfaces. They are used to provide customer service, automate marketing tasks, and provide personalized experiences for users.
Chatbots are becoming increasingly popular as businesses look to automate customer service and marketing tasks. They can be used to provide personalized customer service, automate marketing tasks, and provide personalized experiences for users. Additionally, they can be used to provide automated customer support, such as answering frequently asked questions and providing product recommendations.
Some of the companies in the Chatbot market include Amazon Lex, IBM Watson, Microsoft Bot Framework, Google Dialogflow, and Facebook Messenger. These companies provide a range of services, from natural language processing to automated customer service. Additionally, there are a number of smaller companies that specialize in developing and deploying chatbots for specific industries. Show Less Read more