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Insurance Business Process Outsourcing (BPO) - Market Analysis, Trends, and Forecasts

  • ID: 4805967
  • Report
  • 158 pages
  • Global Industry Analysts, Inc
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FEATURED COMPANIES

  • Accenture
  • Dell
  • Hcl Technologies
  • Infosys
  • Serco Group Plc
  • Tata Consultancy Services
  • MORE
Insurance Business Process Outsourcing (BPO) market worldwide is projected to grow by US$2.3 Billion, driven by a compounded growth of 4.9%. Property & Casualty Service, one of the segments analyzed and sized in this study, displays the potential to grow at over 4.8%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$3.4 Billion by the year 2025, Property & Casualty Service will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 3.8% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$80.3 Million to the region's size and clout in the next 5 to 6 years. Over US$66.6 Million worth of projected demand in the region will come from Rest of Europe markets. In Japan, Property & Casualty Service will reach a market size of US$167.7 Million by the close of the analysis period. As the world’s second largest economy and the new game changer in global markets, China exhibits the potential to grow at 7.8% over the next couple of years and add approximately US$664.4 Million in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders.

Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include:
  • Accenture
  • Capita PLC
  • Cognizant Technology Solutions Corporation
  • Computer Science Corporation
  • Dell Technologies
  • Exlservice Holdings, Inc.
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • iGATE Corporation
  • Infosys Ltd.
  • Mphasis Ltd.
  • Serco Group PLC
  • Sutherland Global Services
  • Syntel, Inc.
  • Tata Consultancy Services Ltd.
  • Tech Mahindra Ltd.
  • Wipro Ltd.
  • WNS (Holdings) Ltd.
  • Xchanging PLC
  • Xerox Corporation
Note: Product cover images may vary from those shown
2 of 3

FEATURED COMPANIES

  • Accenture
  • Dell
  • Hcl Technologies
  • Infosys
  • Serco Group Plc
  • Tata Consultancy Services
  • MORE

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

Global Competitor Market Shares

Insurance Business Process Outsourcing (BPO) Competitor Market Share Scenario Worldwide (in %): 2019 & 2025

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

TABLE 1: Insurance Business Process Outsourcing (BPO) Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025

TABLE 2: Insurance Business Process Outsourcing (BPO) Global Retrospective Market Scenario in US$ Million by Region/Country: 2009-2017

TABLE 3: Insurance Business Process Outsourcing (BPO) Market Share Shift across Key Geographies Worldwide: 2009 VS 2019 VS 2025

TABLE 4: Property & Casualty Service (End-Use) Global Opportunity Assessment in US$ Million by Region/Country: 2018-2025

TABLE 5: Property & Casualty Service (End-Use) Historic Sales Analysis in US$ Million by Region/Country: 2009-2017

TABLE 6: Property & Casualty Service (End-Use) Percentage Share Breakdown of Global Sales by Region/Country: 2009 VS 2019 VS 2025

TABLE 7: Life & Pension Service (End-Use) Worldwide Sales in US$ Million by Region/Country: 2018-2025

TABLE 8: Life & Pension Service (End-Use) Historic Demand Patterns in US$ Million by Region/Country: 2009-2017

TABLE 9: Life & Pension Service (End-Use) Market Share Shift across Key Geographies: 2009 VS 2019 VS 2025

III. MARKET ANALYSIS

GEOGRAPHIC MARKET ANALYSIS

UNITED STATES

Market Facts & Figures

US Insurance Business Process Outsourcing (BPO) Market Share (in %) by Company: 2019 & 2025

TABLE 10: United States Insurance Business Process Outsourcing (BPO) Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025

TABLE 11: Insurance Business Process Outsourcing (BPO) Historic Demand Patterns in the United States by End-Use in US$ Million for 2009-2017

TABLE 12: Insurance Business Process Outsourcing (BPO) Market Share Breakdown in the United States by End-Use: 2009 VS 2019 VS 2025

CANADA

TABLE 13: Canadian Insurance Business Process Outsourcing (BPO) Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025

TABLE 14: Insurance Business Process Outsourcing (BPO) Market in Canada: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017

TABLE 15: Canadian Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

JAPAN

TABLE 16: Japanese Demand Estimates and Forecasts for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 17: Japanese Insurance Business Process Outsourcing (BPO) Market in US$ Million by End-Use: 2009-2017

TABLE 18: Insurance Business Process Outsourcing (BPO) Market Share Shift in Japan by End-Use: 2009 VS 2019 VS 2025

CHINA

TABLE 19: Chinese Demand for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 20: Insurance Business Process Outsourcing (BPO) Market Review in China in US$ Million by End-Use: 2009-2017

TABLE 21: Chinese Insurance Business Process Outsourcing (BPO) Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025

EUROPE

Market Facts & Figures

European Insurance Business Process Outsourcing (BPO) Market: Competitor Market Share Scenario (in %) for 2019 & 2025

TABLE 22: European Insurance Business Process Outsourcing (BPO) Market Demand Scenario in US$ Million by Region/Country: 2018-2025

TABLE 23: Insurance Business Process Outsourcing (BPO) Market in Europe: A Historic Market Perspective in US$ Million by Region/Country for the Period 2009-2017

TABLE 24: European Insurance Business Process Outsourcing (BPO) Market Share Shift by Region/Country: 2009 VS 2019 VS 2025

TABLE 25: European Insurance Business Process Outsourcing (BPO) Addressable Market Opportunity in US$ Million by End-Use: 2018-2025

TABLE 26: Insurance Business Process Outsourcing (BPO) Market in Europe: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017

TABLE 27: European Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

FRANCE

TABLE 28: Insurance Business Process Outsourcing (BPO) Quantitative Demand Analysis in France in US$ Million by End-Use: 2018-2025

TABLE 29: French Insurance Business Process Outsourcing (BPO) Historic Market Review in US$ Million by End-Use: 2009-2017

TABLE 30: French Insurance Business Process Outsourcing (BPO) Market Share Analysis: A 17-Year Perspective by End-Use for 2009, 2019, and 2025

GERMANY

TABLE 31: Insurance Business Process Outsourcing (BPO) Market in Germany: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025

TABLE 32: German Insurance Business Process Outsourcing (BPO) Market in Retrospect in US$ Million by End-Use: 2009-2017

TABLE 33: Insurance Business Process Outsourcing (BPO) Market Share Distribution in Germany by End-Use: 2009 VS 2019 VS 2025

ITALY

TABLE 34: Italian Demand for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 35: Insurance Business Process Outsourcing (BPO) Market Review in Italy in US$ Million by End-Use: 2009-2017

TABLE 36: Italian Insurance Business Process Outsourcing (BPO) Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025

UNITED KINGDOM

TABLE 37: United Kingdom Demand Estimates and Forecasts for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 38: United Kingdom Insurance Business Process Outsourcing (BPO) Market in US$ Million by End-Use: 2009-2017

TABLE 39: Insurance Business Process Outsourcing (BPO) Market Share Shift in the United Kingdom by End-Use: 2009 VS 2019 VS 2025

SPAIN

TABLE 40: Spanish Insurance Business Process Outsourcing (BPO) Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025

TABLE 41: Insurance Business Process Outsourcing (BPO) Market in Spain: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017

TABLE 42: Spanish Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

RUSSIA

TABLE 43: Russian Insurance Business Process Outsourcing (BPO) Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025

TABLE 44: Insurance Business Process Outsourcing (BPO) Historic Demand Patterns in Russia by End-Use in US$ Million for 2009-2017

TABLE 45: Insurance Business Process Outsourcing (BPO) Market Share Breakdown in Russia by End-Use: 2009 VS 2019 VS 2025

REST OF EUROPE

TABLE 46: Rest of Europe Insurance Business Process Outsourcing (BPO) Addressable Market Opportunity in US$ Million by End-Use: 2018-2025

TABLE 47: Insurance Business Process Outsourcing (BPO) Market in Rest of Europe: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017

TABLE 48: Rest of Europe Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

ASIA-PACIFIC

TABLE 49: Asia-Pacific Insurance Business Process Outsourcing (BPO) Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025

TABLE 50: Insurance Business Process Outsourcing (BPO) Market in Asia-Pacific: Historic Market Analysis in US$ Million by Region/Country for the Period 2009-2017

TABLE 51: Asia-Pacific Insurance Business Process Outsourcing (BPO) Market Share Analysis by Region/Country: 2009 VS 2019 VS 2025

TABLE 52: Insurance Business Process Outsourcing (BPO) Quantitative Demand Analysis in Asia-Pacific in US$ Million by End-Use: 2018-2025

TABLE 53: Asia-Pacific Insurance Business Process Outsourcing (BPO) Historic Market Review in US$ Million by End-Use: 2009-2017

TABLE 54: Asia-Pacific Insurance Business Process Outsourcing (BPO) Market Share Analysis: A 17-Year Perspective by End-Use for 2009, 2019, and 2025

AUSTRALIA

TABLE 55: Insurance Business Process Outsourcing (BPO) Market in Australia: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025

TABLE 56: Australian Insurance Business Process Outsourcing (BPO) Market in Retrospect in US$ Million by End-Use: 2009-2017

TABLE 57: Insurance Business Process Outsourcing (BPO) Market Share Distribution in Australia by End-Use: 2009 VS 2019 VS 2025

INDIA

TABLE 58: Indian Insurance Business Process Outsourcing (BPO) Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025

TABLE 59: Insurance Business Process Outsourcing (BPO) Market in India: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017

TABLE 60: Indian Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

SOUTH KOREA

TABLE 61: Insurance Business Process Outsourcing (BPO) Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by End-Use for the Period 2018-2025

TABLE 62: South Korean Insurance Business Process Outsourcing (BPO) Historic Market Analysis in US$ Million by End-Use: 2009-2017

TABLE 63: Insurance Business Process Outsourcing (BPO) Market Share Distribution in South Korea by End-Use: 2009 VS 2019 VS 2025

REST OF ASIA-PACIFIC

TABLE 64: Rest of Asia-Pacific Demand Estimates and Forecasts for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 65: Rest of Asia-Pacific Insurance Business Process Outsourcing (BPO) Market in US$ Million by End-Use: 2009-2017

TABLE 66: Insurance Business Process Outsourcing (BPO) Market Share Shift in Rest of Asia-Pacific by End-Use: 2009 VS 2019 VS 2025

LATIN AMERICA

TABLE 67: Latin American Insurance Business Process Outsourcing (BPO) Market Trends by Region/Country in US$ Million: 2018-2025

TABLE 68: Insurance Business Process Outsourcing (BPO) Market in Latin America in US$ Million by Region/Country: A Historic Perspective for the Period 2009-2017

TABLE 69: Latin American Insurance Business Process Outsourcing (BPO) Market Percentage Breakdown of Sales by Region/Country: 2009, 2019, and 2025

TABLE 70: Latin American Demand for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 71: Insurance Business Process Outsourcing (BPO) Market Review in Latin America in US$ Million by End-Use: 2009-2017

TABLE 72: Latin American Insurance Business Process Outsourcing (BPO) Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025

ARGENTINA

TABLE 73: Argentinean Insurance Business Process Outsourcing (BPO) Addressable Market Opportunity in US$ Million by End-Use: 2018-2025

TABLE 74: Insurance Business Process Outsourcing (BPO) Market in Argentina: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017

TABLE 75: Argentinean Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

BRAZIL

TABLE 76: Insurance Business Process Outsourcing (BPO) Quantitative Demand Analysis in Brazil in US$ Million by End-Use: 2018-2025

TABLE 77: Brazilian Insurance Business Process Outsourcing (BPO) Historic Market Review in US$ Million by End-Use: 2009-2017

TABLE 78: Brazilian Insurance Business Process Outsourcing (BPO) Market Share Analysis: A 17-Year Perspective by End-Use for 2009, 2019, and 2025

MEXICO

TABLE 79: Insurance Business Process Outsourcing (BPO) Market in Mexico: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025

TABLE 80: Mexican Insurance Business Process Outsourcing (BPO) Market in Retrospect in US$ Million by End-Use: 2009-2017

TABLE 81: Insurance Business Process Outsourcing (BPO) Market Share Distribution in Mexico by End-Use: 2009 VS 2019 VS 2025

REST OF LATIN AMERICA

TABLE 82: Rest of Latin America Insurance Business Process Outsourcing (BPO) Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025

TABLE 83: Insurance Business Process Outsourcing (BPO) Historic Demand Patterns in Rest of Latin America by End-Use in US$ Million for 2009-2017

TABLE 84: Insurance Business Process Outsourcing (BPO) Market Share Breakdown in Rest of Latin America by End-Use: 2009 VS 2019 VS 2025

MIDDLE EAST

TABLE 85: The Middle East Insurance Business Process Outsourcing (BPO) Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025

TABLE 86: Insurance Business Process Outsourcing (BPO) Market in the Middle East by Region/Country in US$ Million: 2009-2017

TABLE 87: The Middle East Insurance Business Process Outsourcing (BPO) Market Share Breakdown by Region/Country: 2009, 2019, and 2025

TABLE 88: The Middle East Insurance Business Process Outsourcing (BPO) Market Quantitative Demand Analysis in US$ Million by End-Use: 2018 to 2025

TABLE 89: Insurance Business Process Outsourcing (BPO) Market in the Middle East: Summarization of Historic Demand Patterns in US$ Million by End-Use for 2009-2017

TABLE 90: The Middle East Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

IRAN

TABLE 91: Iranian Demand Estimates and Forecasts for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 92: Iranian Insurance Business Process Outsourcing (BPO) Market in US$ Million by End-Use: 2009-2017

TABLE 93: Insurance Business Process Outsourcing (BPO) Market Share Shift in Iran by End-Use: 2009 VS 2019 VS 2025

ISRAEL

TABLE 94: Israeli Insurance Business Process Outsourcing (BPO) Addressable Market Opportunity in US$ Million by End-Use: 2018-2025

TABLE 95: Insurance Business Process Outsourcing (BPO) Market in Israel: Summarization of Historic Demand in US$ Million by End-Use for the Period 2009-2017

TABLE 96: Israeli Insurance Business Process Outsourcing (BPO) Market Share Analysis by End-Use: 2009 VS 2019 VS 2025

SAUDI ARABIA

TABLE 97: Saudi Arabian Demand for Insurance Business Process Outsourcing (BPO) in US$ Million by End-Use: 2018 to 2025

TABLE 98: Insurance Business Process Outsourcing (BPO) Market Review in Saudi Arabia in US$ Million by End-Use: 2009-2017

TABLE 99: Saudi Arabian Insurance Business Process Outsourcing (BPO) Market Share Breakdown by End-Use: 2009 VS 2019 VS 2025

UNITED ARAB EMIRATES

TABLE 100: Insurance Business Process Outsourcing (BPO) Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by End-Use for the Period 2018-2025

TABLE 101: United Arab Emirates Insurance Business Process Outsourcing (BPO) Historic Market Analysis in US$ Million by End-Use: 2009-2017

TABLE 102: Insurance Business Process Outsourcing (BPO) Market Share Distribution in United Arab Emirates by End-Use: 2009 VS 2019 VS 2025

REST OF MIDDLE EAST

TABLE 103: Insurance Business Process Outsourcing (BPO) Market in Rest of Middle East: Annual Sales Estimates and Forecasts in US$ Million by End-Use for the Period 2018-2025

TABLE 104: Rest of Middle East Insurance Business Process Outsourcing (BPO) Market in Retrospect in US$ Million by End-Use: 2009-2017

TABLE 105: Insurance Business Process Outsourcing (BPO) Market Share Distribution in Rest of Middle East by End-Use: 2009 VS 2019 VS 2025

AFRICA

TABLE 106: African Insurance Business Process Outsourcing (BPO) Latent Demand Forecasts in US$ Million by End-Use: 2018 to 2025

TABLE 107: Insurance Business Process Outsourcing (BPO) Historic Demand Patterns in Africa by End-Use in US$ Million for 2009-2017

TABLE 108: Insurance Business Process Outsourcing (BPO) Market Share Breakdown in Africa by End-Use: 2009 VS 2019 VS 2025

IV. COMPETITION

ACCENTURE

CAPITA PLC

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

COMPUTER SCIENCES CORPORATION

DELL

EXLSERVICE HOLDINGS

HCL TECHNOLOGIES

INFOSYS

MPHASIS

SERCO GROUP PLC

SUTHERLAND GLOBAL SERVICES

SYNTEL

TATA CONSULTANCY SERVICES

TECH MAHINDRA

WNS (HOLDINGS)

WIPRO

XCHANGING PLC

XEROX CORPORATION

IGATE CORPORATION

V. CURATED RESEARCH

Note: Product cover images may vary from those shown
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  • Accenture
  • Capita Plc
  • Cognizant Technology Solutions Corporation
  • Computer Sciences Corporation
  • Dell
  • Exlservice Holdings
  • Hcl Technologies
  • Infosys
  • Mphasis
  • Serco Group Plc
  • Sutherland Global Services
  • Syntel
  • Tata Consultancy Services
  • Tech Mahindra
  • Wns (Holdings)
  • Wipro
  • Xchanging Plc
  • Xerox Corporation
  • Igate Corporation
Note: Product cover images may vary from those shown
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