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Telecom Expense Management - Global Market Trajectory & Analytics

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    Report

  • 382 Pages
  • October 2022
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 4806181

Global Telecom Expense Management Market to Reach $5.7 Billion by 2027

Amid the COVID-19 crisis, the global market for Telecom Expense Management estimated at US$2.8 Billion in the year 2020, is projected to reach a revised size of US$5.7 Billion by 2027, growing at a CAGR of 10.4% over the period 2020-2027. Cloud Services, one of the segments analyzed in the report, is projected to record a 8.8% CAGR and reach US$2 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Complete Outsourcing segment is readjusted to a revised 12.5% CAGR for the next 7-year period.

The U.S. Market is Estimated at $1.3 Billion, While China is Forecast to Grow at 12.7% CAGR

The Telecom Expense Management market in the U.S. is estimated at US$1.3 Billion in the year 2020. China, the world's second largest economy, is forecast to reach a projected market size of US$451.1 Million by the year 2027 trailing a CAGR of 12.7% over the period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 8.8% and 9.5% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 10% CAGR. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$733.5 Million by the year 2027.

Managed Services Segment to Record 10% CAGR

In the global Managed Services segment, USA, Canada, Japan, China and Europe will drive the 10% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$638.3 Million in the year 2020 will reach a projected size of US$1.2 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Latin America will expand at a 11% CAGR through the analysis period.

Select Competitors (Total 115 Featured)

  • Accenture plc
  • Avotus Corporation
  • Calero-MDSL
  • Cass Information Systems, Inc
  • CGI GROUP INC.
  • CompuCom Systems, Inc.
  • Dimension Data
  • Econocom Group SE
  • Globys, Inc.
  • International Business Machines Corporation
  • Tangoe
  • Valicom
  • WidePoint Solutions Corporation Inc.

What's New for 2022?

  • Global competitiveness and key competitor percentage market shares
  • Market presence across multiple geographies - Strong/Active/Niche/Trivial
  • Online interactive peer-to-peer collaborative bespoke updates
  • Access to a digital archives and Research Platform
  • Complimentary updates for one year
Frequently Asked Questions about the Global Market for Telecom Expense Management

What is the estimated value of the Global Market for Telecom Expense Management?

The Global Market for Telecom Expense Management was estimated to be valued at $2.8 Billion in 2020.

What is the growth rate of the Global Market for Telecom Expense Management?

The growth rate of the Global Market for Telecom Expense Management is 10.7%, with an estimated value of $5.7 Billion by 2027.

What is the forecasted size of the Global Market for Telecom Expense Management?

The Global Market for Telecom Expense Management is estimated to be worth $5.7 Billion by 2027.

Who are the key companies in the Global Market for Telecom Expense Management?

Key companies in the Global Market for Telecom Expense Management include Accenture plc, Avotus Corporation, Calero, MDSL, Cass Information Systems, Inc, CGI GROUP INC., CompuCom Systems, Inc., Dimension Data and Globys, Inc..

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Telecom Expense Management - Global Key Competitors Percentage Market Share in 2022 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for 115 Players Worldwide in 2022 (E)
  • Impact of COVID-19 Pandemic and Looming Global Recession
  • 2020 Marked as a Year of Disruption & Transformation
  • World Economic Growth Projections (Real GDP, Annual % Change) for 2019 to 2022
  • How the IT Industry Has Been Impacted by the Pandemic & What's the New Normal?
  • Pandemic Brings to Light the Significance of Telecom Expense Management (TEM) for IT and Telecom Departments
  • As Enterprises Embrace Remote Work Model, Companies Adopt TEM Solutions to Contain Costs
  • WFM (Work from Home) Employees as a % of the Total Workforce in Select Countries for the Years 2019 and 2020
  • An Introduction to Telecom Expense Management
  • Growing Importance of Telecom Expense Management (TEM) in Highly Connected World
  • Global Market Prospects & Outlook
  • Developed Regions Lead, Developing Economies to Lead Future Growth
  • Competition
  • World Brands
  • Recent Market Activity
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Myriad Benefits of Telecom Expense Management Tools to Propel Market Growth
  • Need to Gain Better Visibility over Communication Technology Spending to Boost Market
  • Highly Complex Nature of Telecom Expenses Amplifies Significance of TEM Tools in Cutting Costs
  • TEM Helps Achieve Optimal Value from Telecom Assets
  • Telecom Expense Management Evolves into Technology Expense Management
  • Pandemic-Induced Economic Downturn Provides Thrust to TEM Market
  • Globalization of Businesses & Workforce Decentralization Provide a Solid Foundation for Wider Adoption of TEM Solutions
  • Global Workforce Population: Percentage Breakdown of Employees by Nature of Work for 2009, 2017, & 2024
  • Rising Deployment of Telecom-based Services across Enterprise Units Enhances Significance of TEM Solutions
  • Rising Adoption of Mobile Communication Devices in Enterprises Drives Adoption of TEM
  • Rapid Proliferation of Smartphones Lends Traction to TEM Market
  • Global Smartphone Shipments in Million Units: 2016-2021
  • Smartphone Penetration Rate as Share of Total Population: 2016-2021
  • Global Mobile Internet Market: Percentage Breakdown of Revenues by Mobile Internet Category (in %) for 2020
  • Evolving Mobile Technologies Support BYOD Implementation in Enterprises, Driving Importance of TEM Solutions
  • Key Factors Encouraging BYOD/COPE/COBO Trend among Enterprises Ranked by Importance Attached by Enterprises
  • Next Generation 5G Network Technology to Transform Enterprise Mobility, Fueling Need for TEM Solutions
  • Breakdown of Network Latency (in Milliseconds) by Network Type
  • 5G Smartphone Sales in Million Units: 2019-2021
  • Global Smartphone Subscription Breakdown by Technology for 2019 and 2025
  • Managed Mobility Services Hold Potential in Enhancing Technology Expense Management
  • Global Managed Mobility Services Market (in US$ Million) by Geographic Region for 2020 and 2027
  • TEM Software Facilitates Easy Review of Expense Data
  • Preference for Single Platform on the Rise, Local Resources Critical to TEM Vendors
  • Notable Trends Influencing Growth in the Telecom Expense Management Market
  • Technology Trends Impacting TEM Market
  • Innovations Pave the Way for Growth in TEM Market
  • TEM Offers Costs Savings for the Healthcare Sector
  • Small and Medium Businesses (SMBs) to Boost Long-term Growth
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Recent Past, Current & Future Analysis for Telecom Expense Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
  • Table 2: World Historic Review for Telecom Expense Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 3: World 11-Year Perspective for Telecom Expense Management by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2016, 2021 & 2027
  • Table 4: World Recent Past, Current & Future Analysis for Cloud Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
  • Table 5: World Historic Review for Cloud Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 6: World 11-Year Perspective for Cloud Services by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2016, 2021 & 2027
  • Table 7: World Recent Past, Current & Future Analysis for Complete Outsourcing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
  • Table 8: World Historic Review for Complete Outsourcing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 9: World 11-Year Perspective for Complete Outsourcing by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2016, 2021 & 2027
  • Table 10: World Recent Past, Current & Future Analysis for Managed Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
  • Table 11: World Historic Review for Managed Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 12: World 11-Year Perspective for Managed Services by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2016, 2021 & 2027
III. MARKET ANALYSIS
UNITED STATES
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E)
  • Table 13: USA Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 14: USA Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 15: USA 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
CANADA
  • Table 16: Canada Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 17: Canada Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 18: Canada 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
JAPAN
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E)
  • Table 19: Japan Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 20: Japan Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 21: Japan 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
CHINA
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E)
  • Table 22: China Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 23: China Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 24: China 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
EUROPE
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E)
  • Table 25: Europe Recent Past, Current & Future Analysis for Telecom Expense Management by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
  • Table 26: Europe Historic Review for Telecom Expense Management by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 27: Europe 11-Year Perspective for Telecom Expense Management by Geographic Region - Percentage Breakdown of Value Revenues for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2016, 2021 & 2027
  • Table 28: Europe Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 29: Europe Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 30: Europe 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
FRANCE
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E)
  • Table 31: France Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 32: France Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 33: France 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
GERMANY
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E)
  • Table 34: Germany Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 35: Germany Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 36: Germany 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
ITALY
  • Table 37: Italy Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 38: Italy Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 39: Italy 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
UNITED KINGDOM
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E)
  • Table 40: UK Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 41: UK Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 42: UK 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
SPAIN
  • Table 43: Spain Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 44: Spain Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 45: Spain 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
RUSSIA
  • Table 46: Russia Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 47: Russia Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 48: Russia 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
REST OF EUROPE
  • Table 49: Rest of Europe Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 50: Rest of Europe Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 51: Rest of Europe 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
ASIA-PACIFIC
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E)
  • Table 52: Asia-Pacific Recent Past, Current & Future Analysis for Telecom Expense Management by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
  • Table 53: Asia-Pacific Historic Review for Telecom Expense Management by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 54: Asia-Pacific 11-Year Perspective for Telecom Expense Management by Geographic Region - Percentage Breakdown of Value Revenues for Australia, India, South Korea and Rest of Asia-Pacific Markets for Years 2016, 2021 & 2027
  • Table 55: Asia-Pacific Recent Past, Current & Future Analysis for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
  • Table 56: Asia-Pacific Historic Review for Telecom Expense Management by Delivery mode - Cloud Services, Complete Outsourcing and Managed Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2016 through 2019 and % CAGR
  • Table 57: Asia-Pacific 11-Year Perspective for Telecom Expense Management by Delivery mode - Percentage Breakdown of Value Revenues for Cloud Services, Complete Outsourcing and Managed Services for the Years 2016, 2021 & 2027
AUSTRALIA
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2022 (E)
INDIA
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2022 (E)
SOUTH KOREAREST OF ASIA-PACIFIC
LATIN AMERICA
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2022 (E)
ARGENTINABRAZILMEXICOREST OF LATIN AMERICA
MIDDLE EAST
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Middle East for 2022 (E)
IRANISRAELSAUDI ARABIAUNITED ARAB EMIRATESREST OF MIDDLE EAST
AFRICA
  • Telecom Expense Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Africa for 2022 (E)
IV. COMPETITION
  • Total Companies Profiled: 115

Companies Mentioned

A selection of companies mentioned in this report includes:

  • Accenture plc
  • Avotus Corporation
  • Calero-MDSL
  • Cass Information Systems, Inc
  • CGI GROUP INC.
  • CompuCom Systems, Inc.
  • Dimension Data
  • Econocom Group SE
  • Globys, Inc.
  • International Business Machines Corporation
  • Tangoe
  • Valicom
  • WidePoint Solutions Corporation Inc.