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Loyalty Management Market Research Report by Type, by Function, by Vertical, by Deployment - Global Forecast to 2025 - Cumulative Impact of COVID-19

  • ID: 4857902
  • Report
  • June 2020
  • Region: Global
  • 200 pages
  • 360iResearch™
until Dec 31st 2020

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The Global Loyalty Management Market to Grow USD 9,268.50 Million by 2025, at a CAGR of 8.72%


  • Aimia Inc.
  • Antavo
  • Blueocean
  • Bond Brand Loyalty
  • Capillary
  • ICF Next
  • MORE
The Global Loyalty Management Market is expected to grow from USD 5,611.76 Million in 2019 to USD 9,268.50 Million by the end of 2025 at a Compound Annual Growth Rate (CAGR) of 8.72%.

Market Segmentation & Coverage:

This research report categorizes the Loyalty Management to forecast the revenues and analyze the trends in each of the following sub-markets:

On the basis of Type, the Loyalty Management Market is examined across Managed and Standalone.

On the basis of Solution, the Loyalty Management Market is examined across B2B, B2C, and Corporate.

On the basis of Function, the Loyalty Management Market is examined across Channel Loyalty, Customer Loyalty, and Customer Retention.

On the basis of Vertical, the Loyalty Management Market is examined across Automotive & Transport, Business & Finance, Chemicals & Materials, Consumer Goods & Services, Energy & Natural Resources, Food & Beverage, Government & Public Sector, Healthcare, Manufacturing & Construction, Military Aerospace & Defense, Pharmaceuticals, and Telecommunications & Computing.

On the basis of Deployment, the Loyalty Management Market is examined across On-Cloud and On-Premise.

On the basis of Geography, the Loyalty Management Market is examined across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas region is examined across Argentina, Brazil, Canada, Mexico, and United States. The Asia-Pacific region is examined across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, South Korea, and Thailand. The Europe, Middle East & Africa region is examined across France, Germany, Italy, Netherlands, Qatar, Russia, Saudi Arabia, South Africa, Spain, United Arab Emirates, and United Kingdom.

Company Usability Profiles:

The report deeply explores the recent significant developments by the leading vendors and innovation profiles in the Global Loyalty Management Market including Aimia Inc., Antavo, Blueocean, Bond Brand Loyalty, Capillary, Epsilon Data Management LLC, Fidelity Information Services Inc., Fidelity Information Services Inc., ICF Next, International Business Machine Corporation, Kobie Marketing, Inc., Martiz Holdings Inc., Oracle Corporation, SAP SE, and TIBCO Software.

FPNV Positioning Matrix:

The FPNV Positioning Matrix evaluates and categorizes the vendors in the Loyalty Management Market on the basis of Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Competitive Strategic Window:

The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies. The Competitive Strategic Window helps the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. During a forecast period, it defines the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth.

Cumulative Impact of COVID-19:

COVID-19 is an incomparable global public health emergency that has affected almost every industry, so for and, the long-term effects projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlaying COVID-19 issues and potential paths forward. The report is delivering insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecast, considering the COVID-19 impact on the market.

The report provides insights on the following pointers:

1. Market Penetration: Provides comprehensive information offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyzes the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and new product developments

The report answers questions such as:

1. What is the market size and forecast of the Global Loyalty Management Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Loyalty Management Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Loyalty Management Market?
4. What is the competitive strategic window for opportunities in the Global Loyalty Management Market?
5. What are the technology trends and regulatory frameworks in the Global Loyalty Management Market?
6. What are the modes and strategic moves considered suitable for entering the Global Loyalty Management Market?
Note: Product cover images may vary from those shown


  • Aimia Inc.
  • Antavo
  • Blueocean
  • Bond Brand Loyalty
  • Capillary
  • ICF Next
  • MORE
1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders

2. Research Methodology
2.1. Research Process
2.1.1. Define: Research Objective
2.1.2. Determine: Research Design
2.1.3. Prepare: Research Instrument
2.1.4. Collect: Data Source
2.1.5. Analyze: Data Interpretation
2.1.6. Formulate: Data Verification
2.1.7. Publish: Research Report
2.1.8. Repeat: Report Update
2.2. Research Execution
2.2.1. Initiation: Research Process
2.2.2. Planning: Develop Research Plan
2.2.3. Execution: Conduct Research
2.2.4. Verification: Finding & Analysis
2.2.5. Publication: Research Report
2.3. Research Outcome
2.3.1. Competitive Strategic Window

3. Executive Summary
3.1. Market Outlook
3.2. Type Outlook
3.3. Solution Outlook
3.4. Function Outlook
3.5. Vertical Outlook
3.6. Deployment Outlook
3.7. Geography Outlook
3.8. Competitor Outlook

4. Market Overview
4.1. Introduction
4.2. Loyalty Management Market, By Geography

5. Market Dynamics
5.1. Introduction
5.1.1. Drivers Focus towards customer-centric approach across businesses Intensifies competition increasing the cost of customer acquisition Increasing use of mobile applications Increasing investment in loyalty programs by the organizations
5.1.2. Restraints Limited knowledge about loyalty programs
5.1.3. Opportunities Rapidly growing applications of big data and machine learning Increasing investment for card loyalty management system technology
5.1.4. Challenges Strict government regulations

6. Market Insights
6.1. Porters Five Forces Analysis
6.1.1. Threat of New Entrants
6.1.2. Threat of Substitutes
6.1.3. Bargaining Power of Customers
6.1.4. Bargaining Power of Suppliers
6.1.5. Industry Rivalry
6.2. Cumulative Impact of COVID-19
6.3. Client Customizations
6.3.1. Value Chain Analysis

7. Global Loyalty Management Market, By Type
7.1. Introduction
7.2. Managed
7.3. Standalone

8. Global Loyalty Management Market, By Solution
8.1. Introduction
8.2. B2B
8.3. B2C
8.4. Corporate

9. Global Loyalty Management Market, By Function
9.1. Introduction
9.2. Channel Loyalty
9.3. Customer Loyalty
9.4. Customer Retention

10. Global Loyalty Management Market, By Vertical
10.1. Introduction
10.2. Automotive & Transport
10.3. Business & Finance
10.4. Chemicals & Materials
10.5. Consumer Goods & Services
10.6. Energy & Natural Resources
10.7. Food & Beverage
10.8. Government & Public Sector
10.9. Healthcare
10.10. Manufacturing & Construction
10.11. Military Aerospace & Defense
10.12. Pharmaceuticals
10.13. Telecommunications & Computing

11. Global Loyalty Management Market, By Deployment
11.1. Introduction
11.2. On-Cloud
11.3. On-Premise

12. Americas Loyalty Management Market
12.1. Introduction
12.2. Argentina
12.3. Brazil
12.4. Canada
12.5. Mexico
12.6. United States

13. Asia-Pacific Loyalty Management Market
13.1. Introduction
13.2. Australia
13.3. China
13.4. India
13.5. Indonesia
13.6. Japan
13.7. Malaysia
13.8. Philippines
13.9. South Korea
13.10. Thailand

14. Europe, Middle East & Africa Loyalty Management Market
14.1. Introduction
14.2. France
14.3. Germany
14.4. Italy
14.5. Netherlands
14.6. Qatar
14.7. Russia
14.8. Saudi Arabia
14.9. South Africa
14.10. Spain
14.11. United Arab Emirates
14.12. United Kingdom

15. Competitive Landscape
15.1. FPNV Positioning Matrix
15.1.1. Quadrants
15.1.2. Business Strategy
15.1.3. Product Satisfaction
15.2. Market Ranking Analysis
15.3. Market Share Analysis
15.4. Competitive Scenario
15.4.1. Merger & Acquisition
15.4.2. Agreement, Collaboration & Partnership
15.4.3. New Product Launch & Enhancement
15.4.4. Investment & Funding

16. Company Usability Profiles
16.1. Aimia Inc.
16.2. Antavo
16.3. Blueocean
16.4. Bond Brand Loyalty
16.5. Capillary
16.6. Epsilon Data Management LLC
16.7. Fidelity Information Services Inc.
16.8. Fidelity Information Services Inc.
16.9. ICF Next
16.10. International Business Machine Corporation
16.11. Kobie Marketing, Inc.
16.12. Martiz Holdings Inc.
16.13. Oracle Corporation
16.14. SAP SE
16.15. TIBCO Software

17. Appendix
17.1. Discussion Guide
17.2. Edition Details
17.3. License Details
17.4. Pricing Details
Note: Product cover images may vary from those shown
  • Aimia Inc.
  • Antavo
  • Blueocean
  • Bond Brand Loyalty
  • Capillary
  • Epsilon Data Management LLC
  • Fidelity Information Services Inc.
  • Fidelity Information Services Inc.
  • ICF Next
  • International Business Machine Corporation
  • Kobie Marketing, Inc.
  • Martiz Holdings Inc.
  • Oracle Corporation
  • SAP SE
  • TIBCO Software
Note: Product cover images may vary from those shown