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Chatbots Market Research Report by Deployment, by Business Function, by End User, by Channel Integration, by Application, by Region - Global Forecast to 2026 - Cumulative Impact of COVID-19

  • ID: 4989906
  • Report
  • July 2021
  • Region: Global
  • 192 pages
  • 360iResearch™
UP TO OFF
until Sep 30th 2021
The Global Chatbots Market will Grow to USD 11,124.22 Million by 2026, at a CAGR of 22.23%

FEATURED COMPANIES

  • Ada
  • CogniCor Gups
  • Google, Inc.
  • Inbenta
  • Kore.ai
  • Personetics
The Global Chatbots Market size was estimated at USD 3,334.43 Million in 2020 and expected to reach USD 4,064.68 Million in 2021, at a Compound Annual Growth Rate (CAGR) 22.23% to reach USD 11,124.22 Million by 2026.



Market Statistics:


The report provides market sizing and forecast across five major currencies - USD, EUR GBP, JPY, and AUD. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2019 are considered historical years, 2020 as the base year, 2021 as the estimated year, and years from 2022 to 2026 are considered the forecast period.

Market Segmentation & Coverage:


This research report categorizes the Chatbots to forecast the revenues and analyze the trends in each of the following sub-markets:
  • Based on Deployment, the Chatbots Market was studied across On-Cloud and On-Premise.
  • Based on Type, the Chatbots Market was studied across Service and Software.
  • Based on Business Function, the Chatbots Market was studied across Finance, Human Resources, Information Technology Service Management, and Sales and Marketing.
  • Based on End User, the Chatbots Market was studied across Aerospace & Defense, Automotive & Transportation, Banking, Financial Services & Insurance, Consumer Goods & Retail, Education, Energy & Utilities, Government & Public Sector, Healthcare & Life Sciences, Information Technology, Manufacturing, Media & Entertainment, Telecommunication, and Travel & Hospitality.
  • Based on Channel Integration, the Chatbots Market was studied across Contact Centers, Mobile Applications, Social Media, and Websites.
  • Based on Application, the Chatbots Market was studied across Branding and Advertisement, Customer Engagement and Retention, Customer Service, Data Privacy and Compliance, Employee Engagement and On-Boarding, Payment Processing, and Personal Assistant.
  • Based on Region, the Chatbots Market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, and Thailand. The Europe, Middle East & Africa is further studied across France, Germany, Italy, Netherlands, Qatar, Russia, Saudi Arabia, South Africa, Spain, United Arab Emirates, and United Kingdom.

Cumulative Impact of COVID-19:


COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Competitive Strategic Window:


The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:


The FPNV Positioning Matrix evaluates and categorizes the vendors in the Chatbots Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:


The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Company Usability Profiles:


The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Chatbots Market, including Ada, Aivo, Artificial Solutions, Astute Solutions, Bold360, Chatfuel, CogniCor Gups, Contus, Conversica, Creative Virtual, Drift, Facebook, Inc., Google, Inc., Haptik, Inc., Helpshift, HubSpot, hup, Imperson Ltd., Inbenta, Intercom, Kasisto Inc., Kevit, KeyReply, Kiwi, Inc., Kore.ai, LiveChat, LivePerson, Microsoft Corporation, Nuance, Oracle, Personetics, Pypestream, Salesforce Einstein, ServiceNow, SmartBots, Vergic, Yekaliva, Yellow Messenger, and Zendesk Chat.

The report provides insights on the following pointers:


1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:


1. What is the market size and forecast of the Global Chatbots Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Chatbots Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Chatbots Market?
4. What is the competitive strategic window for opportunities in the Global Chatbots Market?
5. What are the technology trends and regulatory frameworks in the Global Chatbots Market?
6. What is the market share of the leading vendors in the Global Chatbots Market?
7. What modes and strategic moves are considered suitable for entering the Global Chatbots Market?
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Ada
  • CogniCor Gups
  • Google, Inc.
  • Inbenta
  • Kore.ai
  • Personetics
1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update

3. Executive Summary
3.1. Introduction
3.2. Market Outlook
3.3. Deployment Outlook
3.4. Type Outlook
3.5. Business Function Outlook
3.6. End User Outlook
3.7. Channel Integration Outlook
3.8. Application Outlook
3.9. Region Outlook
3.10. Competitor Outlook

4. Market Overview
4.1. Introduction
4.2. Cumulative Impact of COVID-19

5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Domination of messenger applications and increasing intelligent customer engagement
5.1.1.2. Increasing demand for consumer analytics through website and mobile applications
5.1.1.3. All time and any-time customer support at affordable cost
5.1.1.4. Increasing use of chatbots in eCommerce sector
5.1.2. Restraints
5.1.2.1. Limited product differentiation offered
5.1.2.2. Limited awareness about the functions of chatbots technology
5.1.3. Opportunities
5.1.3.1. Advancements in APIs, AI, NLP, speech technology, and cloud computing technologies
5.1.3.2. Growing capital investments in chatbots technology
5.1.3.3. Potential application of conversational chatbots in BFSI
5.1.4. Challenges
5.1.4.1. Interpretation issues with dialects, question formation and speech recognition
5.1.4.2. Concern associated with security and privacy
5.2. Porters Five Forces Analysis
5.2.1. Threat of New Entrants
5.2.2. Threat of Substitutes
5.2.3. Bargaining Power of Customers
5.2.4. Bargaining Power of Suppliers
5.2.5. Industry Rivalry

6. Chatbots Market, by Deployment
6.1. Introduction
6.2. On-Cloud
6.3. On-Premise

7. Chatbots Market, by Type
7.1. Introduction
7.2. Service
7.3. Software

8. Chatbots Market, by Business Function
8.1. Introduction
8.2. Finance
8.3. Human Resources
8.4. Information Technology Service Management
8.5. Sales and Marketing

9. Chatbots Market, by End User
9.1. Introduction
9.2. Aerospace & Defense
9.3. Automotive & Transportation
9.4. Banking, Financial Services & Insurance
9.5. Consumer Goods & Retail
9.6. Education
9.7. Energy & Utilities
9.8. Government & Public Sector
9.9. Healthcare & Life Sciences
9.10. Information Technology
9.11. Manufacturing
9.12. Media & Entertainment
9.13. Telecommunication
9.14. Travel & Hospitality

10. Chatbots Market, by Channel Integration
10.1. Introduction
10.2. Contact Centers
10.3. Mobile Applications
10.4. Social Media
10.5. Websites

11. Chatbots Market, by Application
11.1. Introduction
11.2. Branding and Advertisement
11.3. Customer Engagement and Retention
11.4. Customer Service
11.5. Data Privacy and Compliance
11.6. Employee Engagement and On-Boarding
11.7. Payment Processing
11.8. Personal Assistant

12. Americas Chatbots Market
12.1. Introduction
12.2. Argentina
12.3. Brazil
12.4. Canada
12.5. Mexico
12.6. United States

13. Asia-Pacific Chatbots Market
13.1. Introduction
13.2. Australia
13.3. China
13.4. India
13.5. Indonesia
13.6. Japan
13.7. Malaysia
13.8. Philippines
13.9. Singapore
13.10. South Korea
13.11. Thailand

14. Europe, Middle East & Africa Chatbots Market
14.1. Introduction
14.2. France
14.3. Germany
14.4. Italy
14.5. Netherlands
14.6. Qatar
14.7. Russia
14.8. Saudi Arabia
14.9. South Africa
14.10. Spain
14.11. United Arab Emirates
14.12. United Kingdom

15. Competitive Landscape
15.1. FPNV Positioning Matrix
15.1.1. Quadrants
15.1.2. Business Strategy
15.1.3. Product Satisfaction
15.2. Market Ranking Analysis
15.3. Market Share Analysis, By Key Player
15.4. Competitive Scenario
15.4.1. Merger & Acquisition
15.4.2. Agreement, Collaboration, & Partnership
15.4.3. New Product Launch & Enhancement
15.4.4. Investment & Funding
15.4.5. Award, Recognition, & Expansion

16. Company Usability Profiles
16.1. Ada
16.2. Aivo
16.3. Artificial Solutions
16.4. Astute Solutions
16.5. Bold360
16.6. Chatfuel
16.7. CogniCor Gups
16.8. Contus
16.9. Conversica
16.10. Creative Virtual
16.11. Drift
16.12. Facebook, Inc.
16.13. Google, Inc.
16.14. Haptik, Inc.
16.15. Helpshift
16.16. HubSpot
16.17. hup
16.18. Imperson Ltd.
16.19. Inbenta
16.20. Intercom
16.21. Kasisto Inc.
16.22. Kevit
16.23. KeyReply
16.24. Kiwi, Inc.
16.25. Kore.ai
16.26. LiveChat
16.27. LivePerson
16.28. Microsoft Corporation
16.29. Nuance
16.30. Oracle
16.31. Personetics
16.32. Pypestream
16.33. Salesforce Einstein
16.34. ServiceNow
16.35. SmartBots
16.36. Vergic
16.37. Yekaliva
16.38. Yellow Messenger
16.39. Zendesk Chat

17. Appendix
17.1. Discussion Guide
17.2. License & Pricing

List of Figures
FIGURE 1. GLOBAL CHATBOTS MARKET SIZE, 2020 VS 2026 (USD MILLION)
FIGURE 2. GLOBAL CHATBOTS MARKET SIZE, BY DEPLOYMENT, 2020 (USD MILLION)
FIGURE 3. GLOBAL CHATBOTS MARKET SIZE, BY TYPE, 2020 (USD MILLION)
FIGURE 4. GLOBAL CHATBOTS MARKET SIZE, BY BUSINESS FUNCTION, 2020 (USD MILLION)
FIGURE 5. GLOBAL CHATBOTS MARKET SIZE, BY END USER, 2020 (USD MILLION)
FIGURE 6. GLOBAL CHATBOTS MARKET SIZE, BY CHANNEL INTEGRATION , 2020 (USD MILLION)
FIGURE 7. GLOBAL CHATBOTS MARKET SIZE, BY APPLICATION, 2020 (USD MILLION)
FIGURE 8. GLOBAL CHATBOTS MARKET SIZE, BY REGION, 2020 (USD MILLION)
FIGURE 9. GLOBAL CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 10. GLOBAL CHATBOTS MARKET: MARKET DYNAMICS
FIGURE 11. GLOBAL CHATBOTS MARKET: PORTERS FIVE FORCES ANALYSIS
FIGURE 12. GLOBAL CHATBOTS MARKET SIZE, BY DEPLOYMENT, 2020 VS 2026 (%)
FIGURE 13. GLOBAL CHATBOTS MARKET SIZE, BY DEPLOYMENT, 2020 VS 2026 (USD MILLION)
FIGURE 14. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOTS MARKET SIZE, BY DEPLOYMENT, 2026
FIGURE 15. GLOBAL CHATBOTS MARKET SIZE, BY ON-CLOUD, 2018-2026 (USD MILLION)
FIGURE 16. GLOBAL CHATBOTS MARKET SIZE, BY ON-CLOUD, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 17. GLOBAL CHATBOTS MARKET SIZE, BY ON-PREMISE, 2018-2026 (USD MILLION)
FIGURE 18. GLOBAL CHATBOTS MARKET SIZE, BY ON-PREMISE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 19. GLOBAL CHATBOTS MARKET SIZE, BY TYPE, 2020 VS 2026 (%)
FIGURE 20. GLOBAL CHATBOTS MARKET SIZE, BY TYPE, 2020 VS 2026 (USD MILLION)
FIGURE 21. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOTS MARKET SIZE, BY TYPE, 2026
FIGURE 22. GLOBAL CHATBOTS MARKET SIZE, BY SERVICE, 2018-2026 (USD MILLION)
FIGURE 23. GLOBAL CHATBOTS MARKET SIZE, BY SERVICE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 24. GLOBAL CHATBOTS MARKET SIZE, BY SOFTWARE, 2018-2026 (USD MILLION)
FIGURE 25. GLOBAL CHATBOTS MARKET SIZE, BY SOFTWARE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 26. GLOBAL CHATBOTS MARKET SIZE, BY BUSINESS FUNCTION, 2020 VS 2026 (%)
FIGURE 27. GLOBAL CHATBOTS MARKET SIZE, BY BUSINESS FUNCTION, 2020 VS 2026 (USD MILLION)
FIGURE 28. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOTS MARKET SIZE, BY BUSINESS FUNCTION, 2026
FIGURE 29. GLOBAL CHATBOTS MARKET SIZE, BY FINANCE, 2018-2026 (USD MILLION)
FIGURE 30. GLOBAL CHATBOTS MARKET SIZE, BY FINANCE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 31. GLOBAL CHATBOTS MARKET SIZE, BY HUMAN RESOURCES, 2018-2026 (USD MILLION)
FIGURE 32. GLOBAL CHATBOTS MARKET SIZE, BY HUMAN RESOURCES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 33. GLOBAL CHATBOTS MARKET SIZE, BY INFORMATION TECHNOLOGY SERVICE MANAGEMENT, 2018-2026 (USD MILLION)
FIGURE 34. GLOBAL CHATBOTS MARKET SIZE, BY INFORMATION TECHNOLOGY SERVICE MANAGEMENT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 35. GLOBAL CHATBOTS MARKET SIZE, BY SALES AND MARKETING, 2018-2026 (USD MILLION)
FIGURE 36. GLOBAL CHATBOTS MARKET SIZE, BY SALES AND MARKETING, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 37. GLOBAL CHATBOTS MARKET SIZE, BY END USER, 2020 VS 2026 (%)
FIGURE 38. GLOBAL CHATBOTS MARKET SIZE, BY END USER, 2020 VS 2026 (USD MILLION)
FIGURE 39. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOTS MARKET SIZE, BY END USER, 2026
FIGURE 40. GLOBAL CHATBOTS MARKET SIZE, BY AEROSPACE & DEFENSE, 2018-2026 (USD MILLION)
FIGURE 41. GLOBAL CHATBOTS MARKET SIZE, BY AEROSPACE & DEFENSE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 42. GLOBAL CHATBOTS MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, 2018-2026 (USD MILLION)
FIGURE 43. GLOBAL CHATBOTS MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 44. GLOBAL CHATBOTS MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, 2018-2026 (USD MILLION)
FIGURE 45. GLOBAL CHATBOTS MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 46. GLOBAL CHATBOTS MARKET SIZE, BY CONSUMER GOODS & RETAIL, 2018-2026 (USD MILLION)
FIGURE 47. GLOBAL CHATBOTS MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 48. GLOBAL CHATBOTS MARKET SIZE, BY EDUCATION, 2018-2026 (USD MILLION)
FIGURE 49. GLOBAL CHATBOTS MARKET SIZE, BY EDUCATION, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 50. GLOBAL CHATBOTS MARKET SIZE, BY ENERGY & UTILITIES, 2018-2026 (USD MILLION)
FIGURE 51. GLOBAL CHATBOTS MARKET SIZE, BY ENERGY & UTILITIES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 52. GLOBAL CHATBOTS MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, 2018-2026 (USD MILLION)
FIGURE 53. GLOBAL CHATBOTS MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 54. GLOBAL CHATBOTS MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, 2018-2026 (USD MILLION)
FIGURE 55. GLOBAL CHATBOTS MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 56. GLOBAL CHATBOTS MARKET SIZE, BY INFORMATION TECHNOLOGY, 2018-2026 (USD MILLION)
FIGURE 57. GLOBAL CHATBOTS MARKET SIZE, BY INFORMATION TECHNOLOGY, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 58. GLOBAL CHATBOTS MARKET SIZE, BY MANUFACTURING, 2018-2026 (USD MILLION)
FIGURE 59. GLOBAL CHATBOTS MARKET SIZE, BY MANUFACTURING, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 60. GLOBAL CHATBOTS MARKET SIZE, BY MEDIA & ENTERTAINMENT, 2018-2026 (USD MILLION)
FIGURE 61. GLOBAL CHATBOTS MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 62. GLOBAL CHATBOTS MARKET SIZE, BY TELECOMMUNICATION, 2018-2026 (USD MILLION)
FIGURE 63. GLOBAL CHATBOTS MARKET SIZE, BY TELECOMMUNICATION, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 64. GLOBAL CHATBOTS MARKET SIZE, BY TRAVEL & HOSPITALITY, 2018-2026 (USD MILLION)
FIGURE 65. GLOBAL CHATBOTS MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 66. GLOBAL CHATBOTS MARKET SIZE, BY CHANNEL INTEGRATION , 2020 VS 2026 (%)
FIGURE 67. GLOBAL CHATBOTS MARKET SIZE, BY CHANNEL INTEGRATION , 2020 VS 2026 (USD MILLION)
FIGURE 68. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOTS MARKET SIZE, BY CHANNEL INTEGRATION , 2026
FIGURE 69. GLOBAL CHATBOTS MARKET SIZE, BY CONTACT CENTERS, 2018-2026 (USD MILLION)
FIGURE 70. GLOBAL CHATBOTS MARKET SIZE, BY CONTACT CENTERS, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 71. GLOBAL CHATBOTS MARKET SIZE, BY MOBILE APPLICATIONS, 2018-2026 (USD MILLION)
FIGURE 72. GLOBAL CHATBOTS MARKET SIZE, BY MOBILE APPLICATIONS, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 73. GLOBAL CHATBOTS MARKET SIZE, BY SOCIAL MEDIA, 2018-2026 (USD MILLION)
FIGURE 74. GLOBAL CHATBOTS MARKET SIZE, BY SOCIAL MEDIA, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 75. GLOBAL CHATBOTS MARKET SIZE, BY WEBSITES, 2018-2026 (USD MILLION)
FIGURE 76. GLOBAL CHATBOTS MARKET SIZE, BY WEBSITES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 77. GLOBAL CHATBOTS MARKET SIZE, BY APPLICATION, 2020 VS 2026 (%)
FIGURE 78. GLOBAL CHATBOTS MARKET SIZE, BY APPLICATION, 2020 VS 2026 (USD MILLION)
FIGURE 79. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOTS MARKET SIZE, BY APPLICATION, 2026
FIGURE 80. GLOBAL CHATBOTS MARKET SIZE, BY BRANDING AND ADVERTISEMENT, 2018-2026 (USD MILLION)
FIGURE 81. GLOBAL CHATBOTS MARKET SIZE, BY BRANDING AND ADVERTISEMENT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 82. GLOBAL CHATBOTS MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, 2018-2026 (USD MILLION)
FIGURE 83. GLOBAL CHATBOTS MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 84. GLOBAL CHATBOTS MARKET SIZE, BY CUSTOMER SERVICE, 2018-2026 (USD MILLION)
FIGURE 85. GLOBAL CHATBOTS MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 86. GLOBAL CHATBOTS MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, 2018-2026 (USD MILLION)
FIGURE 87. GLOBAL CHATBOTS MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 88. GLOBAL CHATBOTS MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON-BOARDING, 2018-2026 (USD MILLION)
FIGURE 89. GLOBAL CHATBOTS MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON-BOARDING, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 90. GLOBAL CHATBOTS MARKET SIZE, BY PAYMENT PROCESSING, 2018-2026 (USD MILLION)
FIGURE 91. GLOBAL CHATBOTS MARKET SIZE, BY PAYMENT PROCESSING, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 92. GLOBAL CHATBOTS MARKET SIZE, BY PERSONAL ASSISTANT, 2018-2026 (USD MILLION)
FIGURE 93. GLOBAL CHATBOTS MARKET SIZE, BY PERSONAL ASSISTANT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 94. AMERICAS CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 95. ARGENTINA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 96. BRAZIL CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 97. CANADA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 98. MEXICO CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 99. UNITED STATES CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 100. ASIA-PACIFIC CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 101. AUSTRALIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 102. CHINA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 103. INDIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 104. INDONESIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 105. JAPAN CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 106. MALAYSIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 107. PHILIPPINES CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 108. SINGAPORE CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 109. SOUTH KOREA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 110. THAILAND CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 111. EUROPE, MIDDLE EAST & AFRICA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 112. FRANCE CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 113. GERMANY CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 114. ITALY CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 115. NETHERLANDS CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 116. QATAR CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 117. RUSSIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 118. SAUDI ARABIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 119. SOUTH AFRICA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 120. SPAIN CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 121. UNITED ARAB EMIRATES CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 122. UNITED KINGDOM CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 123. GLOBAL CHATBOTS MARKET: FPNV POSITIONING MATRIX
FIGURE 124. GLOBAL CHATBOTS MARKET: SHARE, BY KEY PLAYER, 2020
FIGURE 125. COMPETITIVE SCENARIO ANALYSIS IN GLOBAL CHATBOTS MARKET, BY TYPE

List of Tables
TABLE 1. GLOBAL CHATBOTS MARKET: MARKET SEGMENTATION & COVERAGE
TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2016–2020
TABLE 3. GLOBAL CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 4. GLOBAL CHATBOTS MARKET SIZE, BY DEPLOYMENT, 2018-2026 (USD MILLION)
TABLE 5. GLOBAL CHATBOTS MARKET SIZE, BY ON-CLOUD, BY REGION, 2018-2026 (USD MILLION)
TABLE 6. GLOBAL CHATBOTS MARKET SIZE, BY ON-PREMISE, BY REGION, 2018-2026 (USD MILLION)
TABLE 7. GLOBAL CHATBOTS MARKET SIZE, BY TYPE, 2018-2026 (USD MILLION)
TABLE 8. GLOBAL CHATBOTS MARKET SIZE, BY SERVICE, BY REGION, 2018-2026 (USD MILLION)
TABLE 9. GLOBAL CHATBOTS MARKET SIZE, BY SOFTWARE, BY REGION, 2018-2026 (USD MILLION)
TABLE 10. GLOBAL CHATBOTS MARKET SIZE, BY BUSINESS FUNCTION, 2018-2026 (USD MILLION)
TABLE 11. GLOBAL CHATBOTS MARKET SIZE, BY FINANCE, BY REGION, 2018-2026 (USD MILLION)
TABLE 12. GLOBAL CHATBOTS MARKET SIZE, BY HUMAN RESOURCES, BY REGION, 2018-2026 (USD MILLION)
TABLE 13. GLOBAL CHATBOTS MARKET SIZE, BY INFORMATION TECHNOLOGY SERVICE MANAGEMENT, BY REGION, 2018-2026 (USD MILLION)
TABLE 14. GLOBAL CHATBOTS MARKET SIZE, BY SALES AND MARKETING, BY REGION, 2018-2026 (USD MILLION)
TABLE 15. GLOBAL CHATBOTS MARKET SIZE, BY END USER, 2018-2026 (USD MILLION)
TABLE 16. GLOBAL CHATBOTS MARKET SIZE, BY AEROSPACE & DEFENSE, BY REGION, 2018-2026 (USD MILLION)
TABLE 17. GLOBAL CHATBOTS MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, BY REGION, 2018-2026 (USD MILLION)
TABLE 18. GLOBAL CHATBOTS MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2018-2026 (USD MILLION)
TABLE 19. GLOBAL CHATBOTS MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY REGION, 2018-2026 (USD MILLION)
TABLE 20. GLOBAL CHATBOTS MARKET SIZE, BY EDUCATION, BY REGION, 2018-2026 (USD MILLION)
TABLE 21. GLOBAL CHATBOTS MARKET SIZE, BY ENERGY & UTILITIES, BY REGION, 2018-2026 (USD MILLION)
TABLE 22. GLOBAL CHATBOTS MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2026 (USD MILLION)
TABLE 23. GLOBAL CHATBOTS MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2018-2026 (USD MILLION)
TABLE 24. GLOBAL CHATBOTS MARKET SIZE, BY INFORMATION TECHNOLOGY, BY REGION, 2018-2026 (USD MILLION)
TABLE 25. GLOBAL CHATBOTS MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2026 (USD MILLION)
TABLE 26. GLOBAL CHATBOTS MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2026 (USD MILLION)
TABLE 27. GLOBAL CHATBOTS MARKET SIZE, BY TELECOMMUNICATION, BY REGION, 2018-2026 (USD MILLION)
TABLE 28. GLOBAL CHATBOTS MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2026 (USD MILLION)
TABLE 29. GLOBAL CHATBOTS MARKET SIZE, BY CHANNEL INTEGRATION , 2018-2026 (USD MILLION)
TABLE 30. GLOBAL CHATBOTS MARKET SIZE, BY CONTACT CENTERS, BY REGION, 2018-2026 (USD MILLION)
TABLE 31. GLOBAL CHATBOTS MARKET SIZE, BY MOBILE APPLICATIONS, BY REGION, 2018-2026 (USD MILLION)
TABLE 32. GLOBAL CHATBOTS MARKET SIZE, BY SOCIAL MEDIA, BY REGION, 2018-2026 (USD MILLION)
TABLE 33. GLOBAL CHATBOTS MARKET SIZE, BY WEBSITES, BY REGION, 2018-2026 (USD MILLION)
TABLE 34. GLOBAL CHATBOTS MARKET SIZE, BY APPLICATION, 2018-2026 (USD MILLION)
TABLE 35. GLOBAL CHATBOTS MARKET SIZE, BY BRANDING AND ADVERTISEMENT, BY REGION, 2018-2026 (USD MILLION)
TABLE 36. GLOBAL CHATBOTS MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, BY REGION, 2018-2026 (USD MILLION)
TABLE 37. GLOBAL CHATBOTS MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2018-2026 (USD MILLION)
TABLE 38. GLOBAL CHATBOTS MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, BY REGION, 2018-2026 (USD MILLION)
TABLE 39. GLOBAL CHATBOTS MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON-BOARDING, BY REGION, 2018-2026 (USD MILLION)
TABLE 40. GLOBAL CHATBOTS MARKET SIZE, BY PAYMENT PROCESSING, BY REGION, 2018-2026 (USD MILLION)
TABLE 41. GLOBAL CHATBOTS MARKET SIZE, BY PERSONAL ASSISTANT, BY REGION, 2018-2026 (USD MILLION)
TABLE 42. AMERICAS CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 43. ARGENTINA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 44. BRAZIL CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 45. CANADA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 46. MEXICO CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 47. UNITED STATES CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 48. ASIA-PACIFIC CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 49. AUSTRALIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 50. CHINA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 51. INDIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 52. INDONESIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 53. JAPAN CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 54. MALAYSIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 55. PHILIPPINES CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 56. SINGAPORE CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 57. SOUTH KOREA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 58. THAILAND CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 59. EUROPE, MIDDLE EAST & AFRICA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 60. FRANCE CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 61. GERMANY CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 62. ITALY CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 63. NETHERLANDS CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 64. QATAR CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 65. RUSSIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 66. SAUDI ARABIA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 67. SOUTH AFRICA CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 68. SPAIN CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 69. UNITED ARAB EMIRATES CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 70. UNITED KINGDOM CHATBOTS MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 71. GLOBAL CHATBOTS MARKET: SCORES
TABLE 72. GLOBAL CHATBOTS MARKET: BUSINESS STRATEGY
TABLE 73. GLOBAL CHATBOTS MARKET: PRODUCT SATISFACTION
TABLE 74. GLOBAL CHATBOTS MARKET: RANKING
TABLE 75. GLOBAL CHATBOTS MARKET: SHARE, BY KEY PLAYER, 2020
TABLE 76. GLOBAL CHATBOTS MARKET: MERGER & ACQUISITION
TABLE 77. GLOBAL CHATBOTS MARKET: AGREEMENT, COLLABORATION, & PARTNERSHIP
TABLE 78. GLOBAL CHATBOTS MARKET: NEW PRODUCT LAUNCH & ENHANCEMENT
TABLE 79. GLOBAL CHATBOTS MARKET: INVESTMENT & FUNDING
TABLE 80. GLOBAL CHATBOTS MARKET: AWARD, RECOGNITION, & EXPANSION
TABLE 81. GLOBAL CHATBOTS MARKET: LICENSE & PRICING
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