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Call Center AI Market Research Report by Component, by Deployment, by Region - Global Forecast to 2026 - Cumulative Impact of COVID-19

  • ID: 4995247
  • Report
  • July 2021
  • Region: Global
  • 187 pages
  • 360iResearch™
UP TO OFF
until Sep 30th 2021
The Global Call Center AI Market will Grow to USD 4,049.70 Million by 2026, at a CAGR of 23.07%

FEATURED COMPANIES

  • Artificial Solutions
  • Conversica
  • Haptik
  • Inbenta Technologies
  • Microsoft
  • Oracle
  • MORE
The Global Call Center AI Market size was estimated at USD 1,165.38 Million in 2020 and expected to reach USD 1,430.31 Million in 2021, at a Compound Annual Growth Rate (CAGR) 23.07% to reach USD 4,049.70 Million by 2026.



Market Statistics:


The report provides market sizing and forecast across five major currencies - USD, EUR GBP, JPY, and AUD. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2019 are considered historical years, 2020 as the base year, 2021 as the estimated year, and years from 2022 to 2026 are considered the forecast period.

Market Segmentation & Coverage:


This research report categorizes the Call Center AI to forecast the revenues and analyze the trends in each of the following sub-markets:
  • Based on Component, the Call Center AI Market was studied across Compute Platforms, Services, and Solutions. The Services is further studied across Consulting, Support and Maintenance, and System Integration and Deployment.
  • Based on Vertical, the Call Center AI Market was studied across Banking, Financial Services, and Insurance (BFSI), Healthcare, Media & Entertainment, Retail & E-Commerce, Telecom, and Travel & Hospitality.
  • Based on Deployment, the Call Center AI Market was studied across On-Cloud and On-Premises.
  • Based on Region, the Call Center AI Market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, and Thailand. The Europe, Middle East & Africa is further studied across France, Germany, Italy, Netherlands, Qatar, Russia, Saudi Arabia, South Africa, Spain, United Arab Emirates, and United Kingdom.

Cumulative Impact of COVID-19:


COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Competitive Strategic Window:


The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:


The FPNV Positioning Matrix evaluates and categorizes the vendors in the Call Center AI Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:


The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Company Usability Profiles:


The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Call Center AI Market, including Artificial Solutions, Avaya, Conversica, Google, Haptik, IBM, Inbenta Technologies, Kore.ai, Microsoft, Nuance Communications, Oracle, Rulai, SAP, and Zendesk.

The report provides insights on the following pointers:


1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:


1. What is the market size and forecast of the Global Call Center AI Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Call Center AI Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Call Center AI Market?
4. What is the competitive strategic window for opportunities in the Global Call Center AI Market?
5. What are the technology trends and regulatory frameworks in the Global Call Center AI Market?
6. What is the market share of the leading vendors in the Global Call Center AI Market?
7. What modes and strategic moves are considered suitable for entering the Global Call Center AI Market?
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Artificial Solutions
  • Conversica
  • Haptik
  • Inbenta Technologies
  • Microsoft
  • Oracle
  • MORE
1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update

3. Executive Summary
3.1. Introduction
3.2. Market Outlook
3.3. Component Outlook
3.4. Vertical Outlook
3.5. Deployment Outlook
3.6. Region Outlook
3.7. Competitor Outlook

4. Market Overview
4.1. Introduction
4.2. Cumulative Impact of COVID-19

5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Proliferation in data generation through social media and IoT
5.1.1.2. Rising customer engagement via social media platforms
5.1.1.3. Provision for improved customer support services with the use of AI in organizations
5.1.2. Restraints
5.1.2.1. Dearth of skilled employees and predisposition for online chats over chatbots
5.1.3. Opportunities
5.1.3.1. Robust research and development in gesture recognition technology with chatbots and virtual assistants
5.1.3.2. Ongoing product launches with machine learning and artificial intelligence
5.1.4. Challenges
5.1.4.1. Concerns over data privacy and security
5.2. Porters Five Forces Analysis
5.2.1. Threat of New Entrants
5.2.2. Threat of Substitutes
5.2.3. Bargaining Power of Customers
5.2.4. Bargaining Power of Suppliers
5.2.5. Industry Rivalry

6. Call Center AI Market, by Component
6.1. Introduction
6.2. Compute Platforms
6.3. Services
6.3.1. Consulting
6.3.2. Support and Maintenance
6.3.3. System Integration and Deployment
6.4. Solutions

7. Call Center AI Market, by Vertical
7.1. Introduction
7.2. Banking, Financial Services, and Insurance (BFSI)
7.3. Healthcare
7.4. Media & Entertainment
7.5. Retail & E-Commerce
7.6. Telecom
7.7. Travel & Hospitality

8. Call Center AI Market, by Deployment
8.1. Introduction
8.2. On-Cloud
8.3. On-Premises

9. Americas Call Center AI Market
9.1. Introduction
9.2. Argentina
9.3. Brazil
9.4. Canada
9.5. Mexico
9.6. United States

10. Asia-Pacific Call Center AI Market
10.1. Introduction
10.2. Australia
10.3. China
10.4. India
10.5. Indonesia
10.6. Japan
10.7. Malaysia
10.8. Philippines
10.9. Singapore
10.10. South Korea
10.11. Thailand

11. Europe, Middle East & Africa Call Center AI Market
11.1. Introduction
11.2. France
11.3. Germany
11.4. Italy
11.5. Netherlands
11.6. Qatar
11.7. Russia
11.8. Saudi Arabia
11.9. South Africa
11.10. Spain
11.11. United Arab Emirates
11.12. United Kingdom

12. Competitive Landscape
12.1. FPNV Positioning Matrix
12.1.1. Quadrants
12.1.2. Business Strategy
12.1.3. Product Satisfaction
12.2. Market Ranking Analysis
12.3. Market Share Analysis, By Key Player
12.4. Competitive Scenario
12.4.1. Merger & Acquisition
12.4.2. Agreement, Collaboration, & Partnership
12.4.3. New Product Launch & Enhancement
12.4.4. Investment & Funding
12.4.5. Award, Recognition, & Expansion

13. Company Usability Profiles
13.1. Artificial Solutions
13.2. Avaya
13.3. Conversica
13.4. Google
13.5. Haptik
13.6. IBM
13.7. Inbenta Technologies
13.8. Kore.ai
13.9. Microsoft
13.10. Nuance Communications
13.11. Oracle
13.12. Rulai
13.13. SAP
13.14. Zendesk

14. Appendix
14.1. Discussion Guide
14.2. License & Pricing

List of Figures
FIGURE 1. GLOBAL CALL CENTER AI MARKET SIZE, 2020 VS 2026 (USD MILLION)
FIGURE 2. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2020 (USD MILLION)
FIGURE 3. GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2020 (USD MILLION)
FIGURE 4. GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2020 (USD MILLION)
FIGURE 5. GLOBAL CALL CENTER AI MARKET SIZE, BY REGION, 2020 (USD MILLION)
FIGURE 6. GLOBAL CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 7. GLOBAL CALL CENTER AI MARKET: MARKET DYNAMICS
FIGURE 8. GLOBAL CALL CENTER AI MARKET: PORTERS FIVE FORCES ANALYSIS
FIGURE 9. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2020 VS 2026 (%)
FIGURE 10. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2020 VS 2026 (USD MILLION)
FIGURE 11. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2026
FIGURE 12. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPUTE PLATFORMS, 2018-2026 (USD MILLION)
FIGURE 13. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPUTE PLATFORMS, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 14. GLOBAL CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2026 (USD MILLION)
FIGURE 15. GLOBAL CALL CENTER AI MARKET SIZE, BY SERVICES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 16. GLOBAL CALL CENTER AI MARKET SIZE, BY CONSULTING, 2018-2026 (USD MILLION)
FIGURE 17. GLOBAL CALL CENTER AI MARKET SIZE, BY CONSULTING, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 18. GLOBAL CALL CENTER AI MARKET SIZE, BY SUPPORT AND MAINTENANCE, 2018-2026 (USD MILLION)
FIGURE 19. GLOBAL CALL CENTER AI MARKET SIZE, BY SUPPORT AND MAINTENANCE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 20. GLOBAL CALL CENTER AI MARKET SIZE, BY SYSTEM INTEGRATION AND DEPLOYMENT, 2018-2026 (USD MILLION)
FIGURE 21. GLOBAL CALL CENTER AI MARKET SIZE, BY SYSTEM INTEGRATION AND DEPLOYMENT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 22. GLOBAL CALL CENTER AI MARKET SIZE, BY SOLUTIONS, 2018-2026 (USD MILLION)
FIGURE 23. GLOBAL CALL CENTER AI MARKET SIZE, BY SOLUTIONS, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 24. GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2020 VS 2026 (%)
FIGURE 25. GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2020 VS 2026 (USD MILLION)
FIGURE 26. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2026
FIGURE 27. GLOBAL CALL CENTER AI MARKET SIZE, BY BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI), 2018-2026 (USD MILLION)
FIGURE 28. GLOBAL CALL CENTER AI MARKET SIZE, BY BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI), BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 29. GLOBAL CALL CENTER AI MARKET SIZE, BY HEALTHCARE, 2018-2026 (USD MILLION)
FIGURE 30. GLOBAL CALL CENTER AI MARKET SIZE, BY HEALTHCARE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 31. GLOBAL CALL CENTER AI MARKET SIZE, BY MEDIA & ENTERTAINMENT, 2018-2026 (USD MILLION)
FIGURE 32. GLOBAL CALL CENTER AI MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 33. GLOBAL CALL CENTER AI MARKET SIZE, BY RETAIL & E-COMMERCE, 2018-2026 (USD MILLION)
FIGURE 34. GLOBAL CALL CENTER AI MARKET SIZE, BY RETAIL & E-COMMERCE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 35. GLOBAL CALL CENTER AI MARKET SIZE, BY TELECOM, 2018-2026 (USD MILLION)
FIGURE 36. GLOBAL CALL CENTER AI MARKET SIZE, BY TELECOM, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 37. GLOBAL CALL CENTER AI MARKET SIZE, BY TRAVEL & HOSPITALITY, 2018-2026 (USD MILLION)
FIGURE 38. GLOBAL CALL CENTER AI MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 39. GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2020 VS 2026 (%)
FIGURE 40. GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2020 VS 2026 (USD MILLION)
FIGURE 41. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2026
FIGURE 42. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-CLOUD, 2018-2026 (USD MILLION)
FIGURE 43. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-CLOUD, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 44. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-PREMISES, 2018-2026 (USD MILLION)
FIGURE 45. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-PREMISES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 46. AMERICAS CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 47. ARGENTINA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 48. BRAZIL CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 49. CANADA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 50. MEXICO CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 51. UNITED STATES CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 52. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 53. AUSTRALIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 54. CHINA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 55. INDIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 56. INDONESIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 57. JAPAN CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 58. MALAYSIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 59. PHILIPPINES CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 60. SINGAPORE CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 61. SOUTH KOREA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 62. THAILAND CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 63. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 64. FRANCE CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 65. GERMANY CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 66. ITALY CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 67. NETHERLANDS CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 68. QATAR CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 69. RUSSIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 70. SAUDI ARABIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 71. SOUTH AFRICA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 72. SPAIN CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 73. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 74. UNITED KINGDOM CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 75. GLOBAL CALL CENTER AI MARKET: FPNV POSITIONING MATRIX
FIGURE 76. GLOBAL CALL CENTER AI MARKET: SHARE, BY KEY PLAYER, 2020
FIGURE 77. COMPETITIVE SCENARIO ANALYSIS IN GLOBAL CALL CENTER AI MARKET, BY TYPE

List of Tables
TABLE 1. GLOBAL CALL CENTER AI MARKET: MARKET SEGMENTATION & COVERAGE
TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2016–2020
TABLE 3. GLOBAL CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 4. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2026 (USD MILLION)
TABLE 5. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPUTE PLATFORMS, BY REGION, 2018-2026 (USD MILLION)
TABLE 6. GLOBAL CALL CENTER AI MARKET SIZE, BY SERVICES, BY REGION, 2018-2026 (USD MILLION)
TABLE 7. GLOBAL CALL CENTER AI MARKET SIZE, BY CONSULTING, BY REGION, 2018-2026 (USD MILLION)
TABLE 8. GLOBAL CALL CENTER AI MARKET SIZE, BY SUPPORT AND MAINTENANCE, BY REGION, 2018-2026 (USD MILLION)
TABLE 9. GLOBAL CALL CENTER AI MARKET SIZE, BY SYSTEM INTEGRATION AND DEPLOYMENT, BY REGION, 2018-2026 (USD MILLION)
TABLE 10. GLOBAL CALL CENTER AI MARKET SIZE, BY SOLUTIONS, BY REGION, 2018-2026 (USD MILLION)
TABLE 11. GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2026 (USD MILLION)
TABLE 12. GLOBAL CALL CENTER AI MARKET SIZE, BY BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI), BY REGION, 2018-2026 (USD MILLION)
TABLE 13. GLOBAL CALL CENTER AI MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2026 (USD MILLION)
TABLE 14. GLOBAL CALL CENTER AI MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2026 (USD MILLION)
TABLE 15. GLOBAL CALL CENTER AI MARKET SIZE, BY RETAIL & E-COMMERCE, BY REGION, 2018-2026 (USD MILLION)
TABLE 16. GLOBAL CALL CENTER AI MARKET SIZE, BY TELECOM, BY REGION, 2018-2026 (USD MILLION)
TABLE 17. GLOBAL CALL CENTER AI MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2026 (USD MILLION)
TABLE 18. GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2026 (USD MILLION)
TABLE 19. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-CLOUD, BY REGION, 2018-2026 (USD MILLION)
TABLE 20. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-PREMISES, BY REGION, 2018-2026 (USD MILLION)
TABLE 21. AMERICAS CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 22. ARGENTINA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 23. BRAZIL CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 24. CANADA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 25. MEXICO CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 26. UNITED STATES CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 27. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 28. AUSTRALIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 29. CHINA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 30. INDIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 31. INDONESIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 32. JAPAN CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 33. MALAYSIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 34. PHILIPPINES CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 35. SINGAPORE CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 36. SOUTH KOREA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 37. THAILAND CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 38. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 39. FRANCE CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 40. GERMANY CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 41. ITALY CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 42. NETHERLANDS CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 43. QATAR CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 44. RUSSIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 45. SAUDI ARABIA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 46. SOUTH AFRICA CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 47. SPAIN CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 48. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 49. UNITED KINGDOM CALL CENTER AI MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 50. GLOBAL CALL CENTER AI MARKET: SCORES
TABLE 51. GLOBAL CALL CENTER AI MARKET: BUSINESS STRATEGY
TABLE 52. GLOBAL CALL CENTER AI MARKET: PRODUCT SATISFACTION
TABLE 53. GLOBAL CALL CENTER AI MARKET: RANKING
TABLE 54. GLOBAL CALL CENTER AI MARKET: SHARE, BY KEY PLAYER, 2020
TABLE 55. GLOBAL CALL CENTER AI MARKET: MERGER & ACQUISITION
TABLE 56. GLOBAL CALL CENTER AI MARKET: AGREEMENT, COLLABORATION, & PARTNERSHIP
TABLE 57. GLOBAL CALL CENTER AI MARKET: NEW PRODUCT LAUNCH & ENHANCEMENT
TABLE 58. GLOBAL CALL CENTER AI MARKET: INVESTMENT & FUNDING
TABLE 59. GLOBAL CALL CENTER AI MARKET: AWARD, RECOGNITION, & EXPANSION
TABLE 60. GLOBAL CALL CENTER AI MARKET: LICENSE & PRICING
Note: Product cover images may vary from those shown
  • Artificial Solutions
  • Avaya
  • Conversica
  • Google
  • Haptik
  • IBM
  • Inbenta Technologies
  • Kore.ai
  • Microsoft
  • Nuance Communications
  • Oracle
  • Rulai
  • SAP
  • Zendesk
Note: Product cover images may vary from those shown

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