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Loyalty Management Market by Offering (Solutions (Platform-based, API-based) and Services), Program Type, Application, Business Model, and Vertical (BFSI, Aviation, Automotive, Media, Retail & Consumer Goods) - Global Forecast to 2030

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    Report

  • 314 Pages
  • June 2025
  • Region: Global
  • Markets and Markets
  • ID: 5133934
The loyalty management market is estimated at USD 12.89 billion in 2025 and is expected to reach USD 20.36 billion by 2030 at a CAGR of 9.6%.

The shift toward AI, cloud, and API-first loyalty solutions is transforming how companies build and manage customer relationships. These technologies enable brands to unify data across touchpoints such as online purchases, in-store visits, mobile apps, and social media, fostering real-time personalization and deeper engagement. Cloud-based loyalty platforms provide scalability, security, and centralized management of complex reward ecosystems, while AI and machine learning drive dynamic segmentation, predictive rewards, and behavioral analysis. This empowers businesses to understand customer intent, anticipate churn, and tailor loyalty campaigns to individual preferences.

API-first platforms provide flexibility and enable rapid integration with CRM, POS, eCommerce, and payment systems, facilitating seamless omnichannel loyalty execution. Brands can now launch custom programs more quickly, iterate efficiently, and improve customer experiences without being limited by legacy systems. As customer expectations for personalization and value rise, and as data privacy becomes a global priority, loyalty vendors are adapting with composable platforms, zero-party data strategies, and real-time engagement capabilities. These innovations are making loyalty programs more relevant, agile, and outcome-focused, marking this evolution as the foundation of digital loyalty transformation.

B2C business model segment will witness the fastest growth during the forecast period.

In B2C loyalty management, strategies are primarily designed to cultivate emotional connections and encourage repeat purchases with individual consumers. The core objective is to understand and cater to personal preferences, enhance the shopping experience, and build brand affinity. B2C business models often involve points systems that convert purchases into redeemable rewards, tiered membership structures offering escalating benefits, and exclusive access to sales, events, or personalized content. Communication is typically direct and highly personalized, utilizing channels such as email, SMS, mobile apps, and social media to deliver tailored offers and updates. The focus is on driving immediate engagement, fostering brand evangelism, and shortening the sales cycle by making the purchasing journey seamless and rewarding.

Customer lifecycle management application segment is expected to have the largest market size during the forecast period.

Customer lifecycle management involves managing and optimizing the entire customer journey, from acquisition and activation to retention and re-engagement, using loyalty programs as a strategic tool. Its primary role is to maximize customer lifetime value by providing targeted incentives and personalized experiences at every stage of the relationship. This segment recognizes that retaining existing customers is more cost-effective and profitable than acquiring new ones: a 5% increase in retention can boost profits by up to 25%. Brands are investing in advanced analytics, automation, and omnichannel integration to create seamless, context-aware loyalty experiences that foster lasting relationships.

Asia Pacific is expected to record the highest growth rate during the forecast period.

Asia Pacific’s loyalty management market is a hotbed of innovation, driven by evolving consumer behaviors and emerging trends. The region’s diverse markets, from tech-savvy Japan to price-sensitive India, require flexible loyalty programs. Consumers here prefer instant gratification, with programs like GrabRewards offering real-time points redemption for rides or food deliveries, which aligns with the fast-paced lifestyle. Subscription-based loyalty models, such as those by Alibaba’s 88VIP, are gaining traction by providing exclusive benefits for a monthly fee. The integration of social media platforms, like WeChat in China, enables brands to engage customers through mini programs, blending loyalty with social interaction. Asia Pacific’s youthful, digitally engaged population and rising disposable incomes create a dynamic market for loyalty management, emphasizing creativity and consumer-centric strategies.

Breakdown of primaries

The study contains insights from various industry experts, from solution vendors to Tier 1 companies. The break-up of the primaries is as follows.

  • By Company Type: Tier 1 - 30%, Tier 2 - 45%, and Tier 3 - 25%
  • By Designation: C-level - 35%, D-level - 30%, and Others - 35%
  • By Region: North America - 40%, Europe - 20%, Asia Pacific - 30%, Middle East & Africa - 5%, Latin America - 5%
The major players in the loyalty management market include Epsilon (US), Oracle (US), Comarch (Poland), Bond Brand Loyalty (Canada), Merkle (US), Capillary (Singapore), Jakala (Italy), Kobie (US), Giift Management (Singapore), Maritz Motivation (US), Cheetah Digital (US), Collinson (UK), AIR MILES Loyalty (Canada), Punchh (US), Ebbo (US), Preferred Patron (US), Loopy Loyalty (China), Paystone (UK), LoyLogic (Switzerland), Ascenda (Singapore), Loyalty Juggernaut (US), Gratifii (Australia), SAP SE (Germany), Annex Cloud (US), Apex Loyalty (US), Sumup (UK), Kangaroo (Canada), Smile.io (Canada), SessionM (US), LoyaltyLion (UK), Yotpo (US), SailPlay (US), Phaedon (US), and Zinrelo (US). These players have adopted various growth strategies, such as partnerships, agreements, collaborations, new product launches, enhancements, and acquisitions, to expand their loyalty management market footprint.

Research Coverage

  • The market study analyzes the loyalty management market size and growth potential across various segments, including offerings, program type, application, business model, vertical, and region. The offerings are divided into solutions and services. The solutions examined within the loyalty management market include platform-based loyalty management and API-based loyalty management. The services considered in the loyalty management market consist of professional services (consulting, implementation, support, and maintenance) and managed services. The program type segment encompasses points-based programs, coalition programs, subscription-based programs, value-based programs, and other program types. The application segment features customer lifecycle management, omnichannel engagement, channel and partner engagement, and additional applications. The business model segment includes business-to-business and business-to-consumer. The vertical segment consists of BFSI, aviation, automotive, media & entertainment, retail & consumer goods, hospitality, telecom, healthcare, oil and gas, and other verticals. The regional analysis of the loyalty management market covers North America, Europe, Asia Pacific, the Middle East & Africa, and Latin America.

Key Benefits of Buying the Report

The report will assist market leaders and new entrants by providing information on the closest approximations of the global loyalty management market’s revenue figures and subsegments. It will also enable stakeholders to understand the competitive landscape, gain insights, and develop suitable go-to-market strategies. Furthermore, the report will offer stakeholders a clearer understanding of the market’s pulse and supply them with information on key market drivers, restraints, and challenges opportunities.

The report provides the following insights.

  • Analysis of key drivers (include growing focus on reducing customer churn rates, integration of gamification into loyalty programs, companies strategically investing in loyalty programs amidst recession and inflation, emergence of loyalty management mobile applications, demand for advanced solutions to monitor customer scores and enhance customer engagement, and rising adoption of omnichannel customer loyalty strategy), restraints (fragmentation of customer data across various systems and platforms, stringent government regulations), opportunities (Increasing investments in loyalty system technology, surging investments in customer success startup platforms, and rising applications of big data and machine learning), and challenges (exponential rise in marketing technology, Rapidly changing trends and diverse consumer preferences, low awareness of loyalty program benefits, data security and privacy issues, and unappealing rewards) influencing the growth of the loyalty management market.
  • Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the loyalty management market
  • Market Development: The report provides comprehensive information about lucrative markets, analysing the loyalty management market across various regions.
  • Market Diversification: Comprehensive information about new products and services, untapped geographies, recent developments, and investments in the loyalty management market.
  • Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players Epsilon (US), Oracle (US), Comarch (Poland), Bond Brand Loyalty (Canada), Merkle (US), Capillary (Singapore), Jakala (Italy), Kobie (US), Giift Management (Singapore), Maritz Motivation (US), Cheetah Digital (US), Collinson (UK), AIR MILES Loyalty (Canada), Punchh (US), Ebbo (US), Preferred Patron (US), Loopy Loyalty (China), Paystone (UK), LoyLogic (Switzerland), Ascenda (Singapore), Loyalty Juggernaut (US), Gratifii (Australia), SAP SE (Germany), Annex Cloud (US), Apex Loyalty (US), Sumup (UK), Kangaroo (Canada), Smile.io (Canada), SessionM (US), LoyaltyLion (UK), Yotpo (US), SailPlay (US), Phaedon (US), and Zinrelo (US).

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Market Segmentation and Regions Covered
1.3.2 Inclusions and Exclusions
1.3.3 Years Considered
1.4 Currency Considered
1.5 Stakeholders
1.6 Summary of Changes
2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Key Primary Interview Participants
2.1.2.2 Breakup of Primary Profiles
2.1.2.3 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Top-Down Approach
2.2.2 Bottom-Up Approach
2.2.3 Demand-Side Analysis
2.3 Data Triangulation
2.4 Risk Assessment
2.5 Research Assumptions
2.6 Study Limitations
3 Executive Summary
4 Premium Insights
4.1 Attractive Opportunities in Loyalty Management Market
4.2 Loyalty Management Market Share, by Offering, 2025
4.3 Loyalty Management Market Share, by Solution, 2025
4.4 Loyalty Management Market Share, by Program Type, 2025
4.5 Loyalty Management Market Share, by Application, 2025
4.6 Loyalty Management Market Share, by Business Model, 2025
4.7 Loyalty Management Market Share, by Vertical, 2025
4.8 North America: Loyalty Management Market, by Offering and Country (2025)
5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Growing Focus on Reducing Customer Churn Rates
5.2.1.2 Integration of Gamification into Loyalty Programs
5.2.1.3 Economic Volatility Drives Loyalty Investments
5.2.1.4 Emergence of Loyalty Management Mobile Applications
5.2.1.5 Demand for Advanced Solutions to Monitor Customer Scores and Enhance Customer Engagement
5.2.1.6 Rising Adoption of Omnichannel Customer Loyalty Strategy
5.2.2 Restraints
5.2.2.1 Fragmentation of Customer Data Across Various Systems and Platforms
5.2.2.2 Stringent Government Regulations
5.2.3 Opportunities
5.2.3.1 Increasing Investments in Loyalty System Technology
5.2.3.2 Surging Investments in Customer Success Startup Platforms
5.2.3.3 Rising Applications of Big Data and Machine Learning
5.2.4 Challenges
5.2.4.1 Exponential Rise in Marketing Technology
5.2.4.2 Rapidly Changing Trends and Diverse Consumer Preferences
5.2.4.3 Low Awareness of Loyalty Program Benefits
5.2.4.4 Data Security and Privacy Issues
5.2.4.5 Unappealing Rewards
5.3 Loyalty Management Market: Brief History
5.4 Supply Chain Analysis
5.5 Ecosystem
5.6 Case Studies
5.6.1 Dunkin’ Engages 24M Customers Through Epsilon
5.6.2 Rue21 Transforms Customer Engagement with Oracle Crowdtwist
5.6.3 Defenage Achieves 65% Growth with Zinrelo's Loyalty Program
5.6.4 Bond Brand Loyalty Collaborates with Cibc to Implement Human-Centric Engagement Strategy
5.6.5 Heathrow Airport's Loyalty Transformation with Comarch
5.7 Porter's Five Forces Model
5.7.1 Threat of New Entrants
5.7.2 Threat of Substitutes
5.7.3 Bargaining Power of Buyers
5.7.4 Bargaining Power of Suppliers
5.7.5 Intensity of Competitive Rivalry
5.8 Patent Analysis
5.8.1 Methodology
5.9 Disruptions Impacting Buyers/Clients in Loyalty Management Market
5.10 Pricing Analysis
5.10.1 Indicative Pricing Analysis of Key Players, by Program Type, 2024
5.11 Key Stakeholders and Buying Criteria
5.11.1 Key Stakeholders in Buying Process
5.11.2 Buying Criteria
5.12 Technology Analysis
5.12.1 Key Technologies
5.12.1.1 Artificial Intelligence and Machine Learning
5.12.1.2 Blockchain Technology
5.12.1.3 Mobile Wallets & Apps
5.12.1.4 Customer Data Platforms
5.12.2 Complementary Technologies
5.12.2.1 Marketing Automation
5.12.2.2 Customer Relationship Management
5.12.3 Adjacent Technologies
5.12.3.1 Sustainability IoT
5.12.3.2 Augmented Reality & Virtual Reality
5.12.3.3 Biometrics
5.13 Regulatory Landscape
5.13.1 Regulatory Bodies, Government Agencies, and Other Organizations
5.13.2 Key Regulations
5.13.2.1 North America
5.13.2.1.1 US
5.13.2.1.2 Canada
5.13.2.2 Europe
5.13.2.3 Asia-Pacific
5.13.2.3.1 South Korea
5.13.2.3.2 China
5.13.2.3.3 India
5.13.2.4 Middle East & Africa
5.13.2.5 UAE
5.13.2.6 Saudi Arabia
5.13.2.7 Latin America
5.13.2.7.1 Brazil
5.13.2.7.2 Mexico
5.14 Key Conferences & Events
5.15 Technology Roadmap for Loyalty Management Market
5.15.1 Short-Term Roadmap (2025-2026)
5.15.2 Mid-Term Roadmap (2027-2028)
5.15.3 Long-Term Roadmap (2029-2030)
5.16 Best Practices in Loyalty Management Market
5.16.1 Meeting Customer Needs
5.16.2 Offering Choices
5.16.3 Defining Clear Goals
5.16.4 Utilizing Customer Data
5.17 Current and Emerging Business Models
5.18 Tools, Frameworks, and Techniques Used in Loyalty Management Market
5.19 Investment and Funding Scenario
5.20 Impact of AI/Generative AI on Loyalty Management Market
5.20.1 Use Cases of Generative AI in Loyalty Management
5.21 Impact of 2025 US Tariff - Loyalty Management Market
5.21.1 Introduction
5.21.2 Key Tariff Rates
5.21.3 Price Impact Analysis
5.21.4 Impact on Country/Region
5.21.4.1 US
5.21.4.2 Europe
5.21.4.3 Asia-Pacific
5.21.5 Impact on Loyalty Management Market Segments
6 Loyalty Management Market, by Offering
6.1 Introduction
6.1.1 Offering: Loyalty Management Market Drivers
6.2 Solutions
6.2.1 Growing Demand for Customized and Scalable Loyalty Programs to Drive Market Growth
6.2.2 Platform-based
6.2.2.1 Growing Need for Integrated, Ready-To-Deploy Solutions to Boost Market Growth
6.2.3 API-based
6.2.3.1 Rising Preference for Customizable and Headless Loyalty Architectures
6.3 Services
6.3.1 Professional Services
6.3.1.1 Consulting
6.3.1.1.1 Need to Enhance Strategic Outlook and Performance of Organizations to Boost Market
6.3.1.2 Implementation
6.3.1.2.1 Seamless Integration of Loyalty Management Solutions and Systems to Propel Market
6.3.1.3 Support & Maintenance
6.3.1.3.1 Ability to Improve Operations and Gain Control Over Existing Systems to Drive Market
6.3.2 Managed Services
6.3.2.1 Efficient Management of Organization's Loyalty Program Lifecycle to Bolster Market Growth
7 Loyalty Management Market, by Program Type
7.1 Introduction
7.1.1 Program Type: Loyalty Management Market Drivers
7.2 Points-based
7.2.1 High Adoption of Simple, Scalable Loyalty Models Across Industries
7.3 Coalition
7.3.1 Growing Collaboration Among Brands to Expand Loyalty Ecosystem Reach
7.4 Subscription-based
7.4.1 Surge in Consumer Willingness to Pay for Exclusive Loyalty Benefits
7.5 Value-based
7.5.1 Rising Consumer Preference for Purpose-Driven Brand Engagement
7.6 Other Program Types
8 Loyalty Management Market, by Application
8.1 Introduction
8.1.1 Application: Loyalty Management Market Drivers
8.2 Customer Lifecycle Management
8.2.1 Growing Focus on Maximizing Customer Lifetime Value
8.3 Omnichannel Engagement
8.3.1 Rising Need for Seamless, Cross-Channel Customer Experiences
8.4 Channel & Partner Engagement
8.4.1 Accelerated Push Toward B2B Loyalty Ecosystem Expansion
8.5 Other Applications
9 Loyalty Management Market, by Business Model
9.1 Introduction
9.1.1 Business Model: Loyalty Management Market Drivers
9.2 Business-To-Business
9.2.1 Surging Demand to Prioritize Satisfaction and Loyalty of Existing Clients to Drive Market
9.3 Business-To-Customer
9.3.1 Personalized, Interactive, and Revenue-Generating Digital Experiences to Propel Market Growth
10 Loyalty Management Market, by Vertical
10.1 Introduction
10.2 BFSI
10.2.1 Growing Demand for Tailored Interactions and Personalized Experiences to Drive Growth
10.2.2 BFSI: Loyalty Management Use Cases
10.2.2.1 Credit Card Rewards Programs
10.2.2.2 Premium Banking Services
10.2.2.3 Insurance Loyalty Programs
10.2.2.4 Personalized Financial Planning
10.3 Aviation
10.3.1 Need to Enhance Travel Experiences and Create Brand Loyalty to Favor Market
10.3.2 Aviation: Loyalty Management Use Cases
10.3.2.1 Frequent Flyer Programs
10.3.2.2 Airport Lounge Access
10.3.2.3 Co-Branded Credit Cards
10.4 Automotive
10.4.1 Increased Focus on Personalized Loyalty Programs to Boost Market
10.4.2 Automotive: Loyalty Management Use Cases
10.4.2.1 Service Maintenance Rewards
10.4.2.2 Vehicle Purchase Incentives
10.4.2.3 Referral Programs
10.4.2.4 Exclusive Events and Experiences
10.5 Media & Entertainment
10.5.1 Enhanced Customer Engagement and Loyalty Through Targeted Content to Fuel Growth
10.5.2 Media & Entertainment: Loyalty Management Use Cases
10.5.2.1 Subscription Loyalty Programs
10.5.2.2 Content Personalization
10.5.2.3 Partnership Programs
10.5.2.4 Event-based Rewards
10.6 Retail & Consumer Goods
10.6.1 Need to Differentiate from Competitors Through Targeted Promotions and Personalized Offers to Propel Growth
10.6.2 Retail & Consumer Goods: Loyalty Management Use Cases
10.6.2.1 Personalized Offers
10.6.2.2 Omni-Channel Integration
10.6.2.3 Customer Feedback and Engagement
10.6.2.4 Social Responsibility Initiatives
10.7 Hospitality
10.7.1 Need to Increase Repeat Patronage to Boost Market
10.7.2 Hospitality: Loyalty Management Use Cases
10.7.2.1 Restaurant Loyalty Programs
10.7.2.2 Tourism and Travel Loyalty Programs
10.7.2.3 Entertainment Loyalty Programs
10.7.2.4 Corporate Loyalty Programs
10.8 Telecom
10.8.1 Customer Satisfaction, Engagement, and Long-Term Loyalty to Drive Market
10.8.2 Telecom: Loyalty Management Use Cases
10.8.2.1 Rewards for Usage
10.8.2.2 Referral Programs
10.8.2.3 Tiered Loyalty Programs
10.8.2.4 Gamification
10.9 Healthcare
10.9.1 Benefits, Incentives, and Rewards for Use of Healthcare Services to Accelerate Market Growth
10.9.2 Healthcare: Loyalty Management Use Cases
10.9.2.1 Patient Retention Programs
10.9.2.2 Medication Adherence Initiatives
10.9.2.3 Wellness Programs
10.9.2.4 Referral Programs
10.10 Oil & Gas
10.10.1 Innovations in Fuel Retail Loyalty Programs and Mobile App Integration to Boost Market
10.10.2 Oil & Gas: Loyalty Management Use Cases
10.10.2.1 Fleet Loyalty Programs
10.10.2.2 Sustainable Fuel Adoption Rewards
10.10.2.3 Premium Service Membership
10.10.2.4 Mobile App Integration
10.11 Other Verticals
11 Loyalty Management Market, by Region
11.1 Introduction
11.2 North America
11.2.1 North America: Market Drivers
11.2.2 North America: Macroeconomic Outlook
11.2.3 US
11.2.3.1 Increased Adoption of Advanced Technologies to Develop Rich Customer Experience
11.2.4 Canada
11.2.4.1 Growing Awareness of Benefits of Loyalty Management Programs to Boost Market
11.3 Europe
11.3.1 Europe: Market Drivers
11.3.2 Europe: Macroeconomic Outlook
11.3.3 UK
11.3.3.1 Customer Loyalty Schemes and Government Initiatives to Propel Market
11.3.4 Germany
11.3.4.1 Increasing Investments in Digital Customer Experience to Propel Market Growth
11.3.5 Italy
11.3.5.1 Increased Value on Customer Relationships with Brands to Propel Market
11.3.6 France
11.3.6.1 Incorporation of Digital Loyalty Management to Augment Market
11.3.7 Spain
11.3.7.1 Programs Aimed at Fostering Customer Retention and Engagement to Accelerate Market Growth
11.3.8 Nordic Countries
11.3.8.1 Increasing Adoption of 5G and Digital Banking to Drive Market
11.3.9 Rest of Europe
11.4 Asia-Pacific
11.4.1 Asia-Pacific: Market Drivers
11.4.2 Asia-Pacific: Macroeconomic Outlook
11.4.3 China
11.4.3.1 Spike in Purchasing Power of Consumers and Greater Focus on Customer Experience to Foster Growth
11.4.4 Japan
11.4.4.1 Growing Demand for Loyalty Management Solutions to Boost Market
11.4.5 India
11.4.5.1 Increasing Demand for Loyalty Programs to Propel Market
11.4.6 Australia & New Zealand
11.4.6.1 Surging Customer Retention Strategies with Special Features and Data-Driven Logic to Fuel Market Growth
11.4.7 South Korea
11.4.7.1 Digital Transformation and Government Initiatives to Drive Market
11.4.8 Southeast Asia
11.4.8.1 Adoption of Digital Loyalty Programs to Bolster Market Growth
11.4.9 Rest of Asia-Pacific
11.5 Middle East & Africa
11.5.1 Middle East & Africa: Market Drivers
11.5.2 Middle East & Africa: Macroeconomic Outlook
11.5.3 GCC Countries
11.5.3.1 Saudi Arabia
11.5.3.1.1 Increasing Adoption of Digital Technologies to Foster Market Growth
11.5.3.2 UAE
11.5.3.2.1 Increased Customer Loyalty for Brands and Products to Propel Market Growth
11.5.3.3 Other GCC Countries
11.5.4 South Africa
11.5.4.1 Increased Need for Consumer Engagement and Retention to Boost Market
11.5.5 Rest of Middle East & Africa
11.6 Latin America
11.6.1 Latin America: Market Drivers
11.6.2 Latin America: Macroeconomic Outlook
11.6.3 Brazil
11.6.3.1 Fast-Growing Ecommerce Market and High Brand Engagement on Social Media to Propel Market Growth
11.6.4 Mexico
11.6.4.1 Increased Adoption of Cloud Technology to Boost Market
11.6.5 Rest of Latin America
12 Competitive Landscape
12.1 Overview
12.2 Key Player Strategies/Right to Win, 2022-2025
12.3 Market Share Analysis, 2024
12.3.1 Market Ranking Analysis
12.4 Revenue Analysis of Leading Players, 2021-2024
12.5 Brand/Product Comparison
12.6 Company Valuation and Financial Metrics
12.7 Company Evaluation Matrix: Key Players, 2024
12.7.1 Stars
12.7.2 Emerging Leaders
12.7.3 Pervasive Players
12.7.4 Participants
12.7.5 Company Footprint: Key Players
12.7.5.1 Region Footprint
12.7.5.2 Business Model Footprint
12.7.5.3 Vertical Footprint
12.8 Company Evaluation Matrix: Startups/SMEs
12.8.1 Progressive Companies
12.8.2 Responsive Companies
12.8.3 Dynamic Companies
12.8.4 Starting Blocks
12.8.5 Competitive Benchmarking, 2024
12.8.5.1 Detailed List of Key Startups/SMEs
12.8.5.2 Company Footprint: Startups/SMEs
12.8.5.3 Business Model Footprint: Startups/SMEs
12.8.5.4 Vertical Footprint: Startups/SMEs
12.8.5.5 Region Footprint: Startups/SMEs
12.9 Competitive Scenario
12.9.1 Product Launches
12.9.2 Deals
13 Company Profiles
13.1 Major Players
13.1.1 Epsilon
13.1.1.1 Business Overview
13.1.1.2 Products/Solutions/Services Offered
13.1.1.3 Recent Developments
13.1.1.3.1 Product Launches
13.1.1.3.2 Deals
13.1.1.4 Analyst's View
13.1.1.4.1 Key Strengths
13.1.1.4.2 Strategic Choices
13.1.1.4.3 Weaknesses and Competitive Threats
13.1.2 Oracle
13.1.2.1 Business Overview
13.1.2.2 Products/Solutions/Services Offered
13.1.2.3 Recent Developments
13.1.2.3.1 Product Launches
13.1.2.3.2 Deals
13.1.2.4 Analyst's View
13.1.2.4.1 Key Strengths
13.1.2.4.2 Strategic Choices
13.1.2.4.3 Weaknesses and Competitive Threats
13.1.3 Comarch
13.1.3.1 Business Overview
13.1.3.2 Products/Solutions/Services Offered
13.1.3.3 Recent Developments
13.1.3.3.1 Product Launches
13.1.3.3.2 Deals
13.1.3.4 Analyst's View
13.1.3.4.1 Key Strengths
13.1.3.4.2 Strategic Choices
13.1.3.4.3 Weaknesses and Competitive Threats
13.1.4 Bond Brand Loyalty
13.1.4.1 Business Overview
13.1.4.2 Products/Solutions/Services Offered
13.1.4.3 Recent Developments
13.1.4.3.1 Product Launches
13.1.4.3.2 Deals
13.1.4.4 Analyst's View
13.1.4.4.1 Key Strengths
13.1.4.4.2 Strategic Choices
13.1.4.4.3 Weaknesses and Competitive Threats
13.1.5 Merkle
13.1.5.1 Business Overview
13.1.5.2 Products/Solutions/Services Offered
13.1.5.3 Recent Developments
13.1.5.3.1 Product Launches
13.1.5.3.2 Deals
13.1.5.4 Analyst's View
13.1.5.4.1 Key Strengths
13.1.5.4.2 Strategic Choices
13.1.5.4.3 Weaknesses and Competitive Threats
13.1.6 Capillary
13.1.6.1 Business Overview
13.1.6.2 Products/Solutions/Services Offered
13.1.6.3 Recent Developments
13.1.6.3.1 Product Launches
13.1.6.3.2 Deals
13.1.7 Jakala
13.1.7.1 Business Overview
13.1.7.2 Products/Solutions/Services Offered
13.1.7.3 Recent Developments
13.1.7.3.1 Deals
13.1.8 Kobie Marketing
13.1.8.1 Business Overview
13.1.8.2 Products/Solutions/Services Offered
13.1.8.3 Recent Developments
13.1.8.3.1 Deals
13.1.9 Giift Management
13.1.9.1 Business Overview
13.1.9.2 Products/Solutions/Services Offered
13.1.9.3 Recent Developments
13.1.9.3.1 Product Launches
13.1.9.3.2 Deals
13.1.10 Maritz Motivation
13.1.10.1 Business Overview
13.1.10.2 Products/Solutions/Services Offered
13.1.10.3 Recent Developments
13.1.10.3.1 Deals
13.2 Other Key Players
13.2.1 Cheetah Digital by Marigold
13.2.2 Collinson
13.2.3 Air Miles Reward
13.2.4 SAP SE
13.3 SMEs/Startups
13.3.1 Annex Cloud
13.3.2 Apex Loyalty
13.3.3 Sumup
13.3.4 Kangaroo
13.3.5 Smile.Io
13.3.6 Sessionm
13.3.7 Loyaltylion
13.3.8 Sailplay
13.3.9 Yotpo
13.3.10 Zinrelo
13.3.11 Punchh
13.3.12 Ebbo
13.3.13 Preferred Patron
13.3.14 Loopyloyalty
13.3.15 Paystone
13.3.16 Loylogic
13.3.17 Ascenda
13.3.18 Loyalty Juggernaut
13.3.19 Gratifii
13.3.20 Phaedon
14 Adjacent/Related Markets
14.1 Introduction
14.2 Customer Experience Management Market
14.2.1 Market Definition
14.2.2 Market Overview
14.2.3 Customer Experience Management Market, by Offering
14.2.4 Customer Experience Management Market, by Deployment Type
14.2.5 Customer Experience Management Market, by Organization Size
14.2.6 Customer Experience Management Market, by Vertical
14.2.7 Customer Experience Management Market, by Region
14.3 Social Media Analytics Market
14.3.1 Market Definition
14.3.2 Market Overview
14.3.3 Social Media Analytics Market, by Offering
14.3.4 Social Media Analytics Market, by Analytics Type
14.3.5 Social Media Analytics Market, by Business Function
14.3.6 Social Media Analytics Market, by Vertical
14.3.7 Social Media Analytics Market, by Region
15 Appendix
15.1 Discussion Guide
15.2 Knowledgestore: The Subscription Portal
15.3 Customization Options
List of Tables
Table 1 USD Exchange Rates, 2022-2024
Table 2 Key Primary Interview Participants
Table 3 Risk Assessment
Table 4 Research Assumptions
Table 5 Loyalty Management Market: Ecosystem
Table 6 Impact of Porter's Forces on Loyalty Management Market
Table 7 List of Patents in Loyalty Management Market, 2021-2025
Table 8 Average Selling Price of Key Players, 2024
Table 9 Indicative Pricing Analysis of Key Loyalty Management, by Program Type, 2024
Table 10 Influence of Stakeholders on Buying Process for Key Verticals (%)
Table 11 Key Buying Criteria for Top Three End-users
Table 12 North America: Regulatory Bodies, Government Agencies, and Other Organizations
Table 13 Europe: Regulatory Bodies, Government Agencies, and Other Organizations
Table 14 Asia-Pacific: Regulatory Bodies, Government Agencies, and Other Organizations
Table 15 RoW: Regulatory Bodies, Government Agencies, and Other Organizations
Table 16 Loyalty Management Market: Key Conferences & Events, 2025-2026
Table 17 US Adjusted Reciprocal Tariff Rates
Table 18 Expected Change in Prices and Likely Impact on End-use Markets due to Tariff Impact
Table 19 Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 20 Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 21 Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 22 Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 23 Solutions: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 24 Solutions: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 25 Platform-based Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 26 Platform-based Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 27 API-based Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 28 API-based Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 29 Services: Loyalty Management Market, by Type, 2019-2024 (USD Million)
Table 30 Services: Loyalty Management Market, by Type, 2025-2030 (USD Million)
Table 31 Services: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 32 Services: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 33 Professional Services: Loyalty Management Market, by Type, 2019-2024 (USD Million)
Table 34 Professional Services: Loyalty Management Market, by Type, 2025-2030 (USD Million)
Table 35 Professional Services: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 36 Professional Services: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 37 Consulting: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 38 Consulting: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 39 Implementation: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 40 Implementation: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 41 Support & Maintenance: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 42 Support & Maintenance: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 43 Managed Services: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 44 Managed Services: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 45 Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 46 Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 47 Point-based: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 48 Point-based: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 49 Coalition: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 50 Coalition: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 51 Subscription-based: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 52 Subscription-based: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 53 Value-based: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 54 Value-based: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 55 Other Program Types: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 56 Other Program Types: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 57 Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 58 Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 59 Customer Lifecycle Management: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 60 Customer Lifecycle Management: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 61 Omnichannel Engagement: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 62 Omnichannel Engagement: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 63 Channel & Partner Engagement: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 64 Channel & Partner Engagement: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 65 Other Applications: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 66 Other Applications: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 67 Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 68 Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 69 Business-To-Business: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 70 Business-To-Business: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 71 Business-To-Customer: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 72 Business-To-Customer: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 73 Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 74 Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 75 BFSI: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 76 BFSI: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 77 Aviation: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 78 Aviation: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 79 Automotive: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 80 Automotive: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 81 Media & Entertainment: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 82 Media & Entertainment: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 83 Retail & Consumer Goods: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 84 Retail & Consumer Goods: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 85 Hospitality: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 86 Hospitality: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 87 Telecom: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 88 Telecom: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 89 Healthcare: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 90 Healthcare: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 91 Oil & Gas: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 92 Oil & Gas: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 93 Other Verticals: Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 94 Other Verticals: Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 95 Loyalty Management Market, by Region, 2019-2024 (USD Million)
Table 96 Loyalty Management Market, by Region, 2025-2030 (USD Million)
Table 97 North America: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 98 North America: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 99 North America: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 100 North America: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 101 North America: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 102 North America: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 103 North America: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 104 North America: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 105 North America: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 106 North America: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 107 North America: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 108 North America: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 109 North America: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 110 North America: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 111 North America: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 112 North America: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 113 North America: Loyalty Management Market, by Country, 2019-2024 (USD Million)
Table 114 North America: Loyalty Management Market, by Country, 2025-2030 (USD Million)
Table 115 US: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 116 US: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 117 US: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 118 US: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 119 US: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 120 US: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 121 US: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 122 US: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 123 US: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 124 US: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 125 US: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 126 US: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 127 US: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 128 US: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 129 US: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 130 US: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 131 Canada: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 132 Canada: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 133 Canada: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 134 Canada: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 135 Canada: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 136 Canada: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 137 Canada: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 138 Canada: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 139 Canada: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 140 Canada: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 141 Canada: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 142 Canada: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 143 Canada: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 144 Canada: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 145 Canada: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 146 Canada: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 147 Europe: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 148 Europe: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 149 Europe: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 150 Europe: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 151 Europe: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 152 Europe: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 153 Europe: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 154 Europe: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 155 Europe: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 156 Europe: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 157 Europe: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 158 Europe: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 159 Europe: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 160 Europe: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 161 Europe: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 162 Europe: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 163 Europe: Loyalty Management Market, by Country, 2019-2024 (USD Million)
Table 164 Europe: Loyalty Management Market, by Country, 2025-2030 (USD Million)
Table 165 UK: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 166 UK: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 167 UK: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 168 UK: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 169 UK: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 170 UK: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 171 UK: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 172 UK: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 173 UK: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 174 UK: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 175 UK: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 176 UK: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 177 UK: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 178 UK: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 179 UK: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 180 UK: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 181 Germany: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 182 Germany: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 183 Germany: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 184 Germany: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 185 Germany: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 186 Germany: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 187 Germany: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 188 Germany: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 189 Germany: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 190 Germany: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 191 Germany: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 192 Germany: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 193 Germany: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 194 Germany: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 195 Germany: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 196 Germany: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 197 Asia-Pacific: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 198 Asia-Pacific: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 199 Asia-Pacific: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 200 Asia-Pacific: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 201 Asia-Pacific: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 202 Asia-Pacific: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 203 Asia-Pacific: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 204 Asia-Pacific: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 205 Asia-Pacific: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 206 Asia-Pacific: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 207 Asia-Pacific: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 208 Asia-Pacific: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 209 Asia-Pacific: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 210 Asia-Pacific: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 211 Asia-Pacific: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 212 Asia-Pacific: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 213 Asia-Pacific: Loyalty Management Market, by Country, 2019-2024 (USD Million)
Table 214 Asia-Pacific: Loyalty Management Market, by Country, 2025-2030 (USD Million)
Table 215 China: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 216 China: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 217 China: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 218 China: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 219 China: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 220 China: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 221 China: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 222 China: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 223 China: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 224 China: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 225 China: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 226 China: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 227 China: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 228 China: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 229 China: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 230 China: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 231 Japan: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 232 Japan: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 233 Japan: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 234 Japan: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 235 Japan: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 236 Japan: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 237 Japan: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 238 Japan: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 239 Japan: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 240 Japan: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 241 Japan: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 242 Japan: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 243 Japan: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 244 Japan: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 245 Japan: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 246 Japan: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 247 Middle East & Africa: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 248 Middle East & Africa: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 249 Middle East & Africa: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 250 Middle East & Africa: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 251 Middle East & Africa: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 252 Middle East & Africa: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 253 Middle East & Africa: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 254 Middle East & Africa: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 255 Middle East & Africa: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 256 Middle East & Africa: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 257 Middle East & Africa: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 258 Middle East & Africa: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 259 Middle East & Africa: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 260 Middle East & Africa: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 261 Middle East & Africa: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 262 Middle East & Africa: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 263 Middle East & Africa: Loyalty Management Market, by Country, 2019-2024 (USD Million)
Table 264 Middle East & Africa: Loyalty Management Market, by Country, 2025-2030 (USD Million)
Table 265 GCC Countries: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 266 GCC Countries: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 267 GCC Countries: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 268 GCC Countries: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 269 GCC Countries: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 270 GCC Countries: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 271 GCC Countries: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 272 GCC Countries: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 273 GCC Countries: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 274 GCC Countries: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 275 GCC Countries: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 276 GCC Countries: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 277 GCC Countries: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 278 GCC Countries: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 279 GCC Countries: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 280 GCC Countries: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 281 Middle East & Africa: Loyalty Management Market, by GCC Country, 2019-2024 (USD Million)
Table 282 Middle East & Africa: Loyalty Management Market, by GCC Country, 2025-2030 (USD Million)
Table 283 Saudi Arabia: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 284 Saudi Arabia: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 285 Saudi Arabia: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 286 Saudi Arabia: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 287 Saudi Arabia: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 288 Saudi Arabia: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 289 Saudi Arabia: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 290 Saudi Arabia: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 291 Saudi Arabia: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 292 Saudi Arabia: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 293 Saudi Arabia: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 294 Saudi Arabia: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 295 Saudi Arabia: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 296 Saudi Arabia: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 297 Saudi Arabia: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 298 Saudi Arabia: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 299 Latin America: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 300 Latin America: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 301 Latin America: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 302 Latin America: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 303 Latin America: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 304 Latin America: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 305 Latin America: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 306 Latin America: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 307 Latin America: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 308 Latin America: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 309 Latin America: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 310 Latin America: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 311 Latin America: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 312 Latin America: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 313 Latin America: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 314 Latin America: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 315 Latin America: Loyalty Management Market, by Country, 2019-2024 (USD Million)
Table 316 Latin America: Loyalty Management Market, by Country, 2025-2030 (USD Million)
Table 317 Brazil: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 318 Brazil: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 319 Brazil: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 320 Brazil: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 321 Brazil: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 322 Brazil: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 323 Brazil: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 324 Brazil: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 325 Brazil: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 326 Brazil: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 327 Brazil: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 328 Brazil: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 329 Brazil: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 330 Brazil: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 331 Brazil: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 332 Brazil: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 333 Mexico: Loyalty Management Market, by Offering, 2019-2024 (USD Million)
Table 334 Mexico: Loyalty Management Market, by Offering, 2025-2030 (USD Million)
Table 335 Mexico: Loyalty Management Market, by Service, 2019-2024 (USD Million)
Table 336 Mexico: Loyalty Management Market, by Service, 2025-2030 (USD Million)
Table 337 Mexico: Loyalty Management Market, by Professional Service, 2019-2024 (USD Million)
Table 338 Mexico: Loyalty Management Market, by Professional Service, 2025-2030 (USD Million)
Table 339 Mexico: Loyalty Management Market, by Solution, 2019-2024 (USD Million)
Table 340 Mexico: Loyalty Management Market, by Solution, 2025-2030 (USD Million)
Table 341 Mexico: Loyalty Management Market, by Program Type, 2019-2024 (USD Million)
Table 342 Mexico: Loyalty Management Market, by Program Type, 2025-2030 (USD Million)
Table 343 Mexico: Loyalty Management Market, by Application, 2019-2024 (USD Million)
Table 344 Mexico: Loyalty Management Market, by Application, 2025-2030 (USD Million)
Table 345 Mexico: Loyalty Management Market, by Business Model, 2019-2024 (USD Million)
Table 346 Mexico: Loyalty Management Market, by Business Model, 2025-2030 (USD Million)
Table 347 Mexico: Loyalty Management Market, by Vertical, 2019-2024 (USD Million)
Table 348 Mexico: Loyalty Management Market, by Vertical, 2025-2030 (USD Million)
Table 349 Overview of Strategies Deployed by Key Players in Loyalty Management Vendors, 2022-2025
Table 350 Loyalty Management Market: Degree of Competition
Table 351 Loyalty Management Market: Region Footprint
Table 352 Loyalty Management Market: Business Model Footprint
Table 353 Loyalty Management Market: Vertical Footprint
Table 354 List of Key Startups/SMEs
Table 355 Loyalty Management Market: Company Footprint
Table 356 Loyalty Management Market: Business Model Footprint
Table 357 Loyalty Management Market: Vertical Footprint
Table 358 Loyalty Management Market: Region Footprint
Table 359 Loyalty Management Market: Product Launches, 2020-2025
Table 360 Loyalty Management Market: Deals, 2020-2025
Table 361 Epsilon: Business Overview
Table 362 Epsilon: Products/Solutions/Services Offered
Table 363 Epsilon: Product Launches
Table 364 Epsilon: Deals
Table 365 Oracle: Business Overview
Table 366 Oracle: Products/Solutions/Services Offered
Table 367 Oracle: Product Launches
Table 368 Oracle: Deals
Table 369 Comarch: Business Overview
Table 370 Comarch: Products/Solutions/Services Offered
Table 371 Comarch: Product Launches
Table 372 Comarch: Deals
Table 373 Bond Brand Loyalty: Business Overview
Table 374 Bond Brand Loyalty: Products/Solutions/Services Offered
Table 375 Bond Brand Loyalty: Product Launches
Table 376 Bond Brand Loyalty: Deals
Table 377 Merkle: Business Overview
Table 378 Merkle: Products/Solutions/Services Offered
Table 379 Merkle: Product Launches
Table 380 Merkle: Deals
Table 381 Capillary: Business Overview
Table 382 Capillary: Products/Solutions/Services Offered
Table 383 Capillary: Product Launches
Table 384 Capillary: Deals
Table 385 Jakala: Business Overview
Table 386 Jakala: Products/Solutions/Services Offered
Table 387 Jakala: Deals
Table 388 Kobie: Business Overview
Table 389 Kobie: Products/Solutions/Services Offered
Table 390 Kobie: Deals
Table 391 Giift Management: Business Overview
Table 392 Giift Management: Products/Solutions/Services Offered
Table 393 Giift Management: Product Launches
Table 394 Giift Management: Deals
Table 395 Maritz Motivation: Business Overview
Table 396 Maritz Motivation: Products/Solutions/Services Offered
Table 397 Maritz Motivation: Deals
Table 398 Customer Experience Management Market, by Offering, 2017-2022 (USD Million)
Table 399 Customer Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 400 Customer Experience Management Market, by Deployment Type, 2017-2022 (USD Million)
Table 401 Customer Experience Management Market, by Deployment Type, 2023-2028 (USD Million)
Table 402 Customer Experience Management Market, by Organization Size, 2017-2022 (USD Million)
Table 403 Customer Experience Management Market, by Organization Size, 2023-2028 (USD Million)
Table 404 Customer Experience Management Market, by Vertical, 2017-2022 (USD Million)
Table 405 Customer Experience Management Market, by Vertical, 2023-2028 (USD Million)
Table 406 Customer Experience Management Market, by Region, 2017-2022 (USD Million)
Table 407 Customer Experience Management Market, by Region, 2023-2028 (USD Million)
Table 408 Social Media Analytics Market, by Offering, 2019-2022 (USD Million)
Table 409 Social Media Analytics Market, by Offering, 2023-2028 (USD Million)
Table 410 Social Media Analytics Market, by Analytics Type, 2019-2022 (USD Million)
Table 411 Social Media Analytics Market, by Analytics Type, 2023-2028 (USD Million)
Table 412 Social Media Analytics Market, by Business Function, 2019-2022 (USD Million)
Table 413 Social Media Analytics Market, by Business Function, 2023-2028 (USD Million)
Table 414 Social Media Analytics Market, by Vertical, 2019-2022 (USD Million)
Table 415 Social Media Analytics Market, by Vertical, 2023-2028 (USD Million)
Table 416 Social Media Analytics Market, by Region, 2019-2022 (USD Million)
Table 417 Social Media Analytics Market, by Region, 2023-2028 (USD Million)
List of Figures
Figure 1 Loyalty Management Market Segmentation
Figure 2 Loyalty Management Market: Research Design
Figure 3 Breakup of Primary Profiles, by Company, Designation, and Region
Figure 4 Key Insights from Industry Experts
Figure 5 Loyalty Management Market Size Estimation: Bottom-Up Approach (Supply-Side Analysis) (1/2)
Figure 6 Loyalty Management Market Size Estimation: Bottom-Up Approach (Supply-Side Analysis) (2/2)
Figure 7 Market Size Estimation Methodology: Demand-Side Analysis
Figure 8 Data Triangulation
Figure 9 Study Limitations
Figure 10 Loyalty Management Market, 2023-2030 (USD Million)
Figure 11 Loyalty Management Market: Regional Snapshot
Figure 12 Growing Focus on Reducing Customer Churn Rates to Drive Market
Figure 13 Solutions Segment to Dominate Market in 2025
Figure 14 Platform-based Loyalty Management Solutions to Dominate Market in 2025
Figure 15 Point-based Program Type Segment to Hold Largest Market Share in 2025
Figure 16 Customer Lifecycle Management Segment to Hold Largest Market Share in 2025
Figure 17 B2C Segment to Hold Larger Market Share in 2025
Figure 18 BFSI Segment to Command Market Share in 2025
Figure 19 Solutions Segment to Hold Major Share of North American Market in 2025
Figure 20 Loyalty Management Market: Drivers, Restraints, Opportunities, and Challenges
Figure 21 Brief History of Loyalty Management Market
Figure 22 Loyalty Management Market: Supply Chain Analysis
Figure 23 Key Players in Loyalty Management Market Ecosystem
Figure 24 Porter's Five Forces Analysis
Figure 25 Major Patents for Loyalty Management Market
Figure 26 Loyalty Management Market: Disruptions Impacting Buyers/Clients
Figure 27 Average Selling Price Trend of Key Players
Figure 28 Influence of Stakeholders on Buying Process for Key Verticals
Figure 29 Key Buying Criteria for Top Three Verticals
Figure 30 Tools, Frameworks, and Techniques Used in Loyalty Management Market
Figure 31 Investment and Funding Scenario
Figure 32 Use Cases of Generative AI in Loyalty Management
Figure 33 Solutions Segment to Dominate Loyalty Management Market
Figure 34 API-based Solutions Segment to Grow at Higher CAGR During Forecast Period
Figure 35 Managed Services Segment to Register Higher Growth Rate During Forecast Period
Figure 36 Support & Maintenance Services Segment to Grow Fastest During Forecast Period
Figure 37 Subscription-based Programs Segment to Have Highest Growth Rate in Forecast Period
Figure 38 Customer Lifecycle Management to Dominate Market in 2025 and 2030
Figure 39 B2C Segment to Lead Loyalty Management Market
Figure 40 Aviation Segment to Grow at Highest CAGR During Forecast Period
Figure 41 North America: Market Snapshot
Figure 42 Asia-Pacific: Market Snapshot
Figure 43 Shares of Leading Companies in Loyalty Management Market, 2024
Figure 44 Loyalty Management Market: Ranking Analysis of Top Five Players
Figure 45 Revenue Analysis of Top Players, 2021-2024
Figure 46 Loyalty Management Market: Brand/Product Comparison
Figure 47 Company Valuation: 2025
Figure 48 Financial Metrics of Key Loyalty Management Vendors
Figure 49 Loyalty Management Market: Company Evaluation Matrix (Key Players), 2024
Figure 50 Loyalty Management Market: Company Footprint
Figure 51 Loyalty Management Market: Company Evaluation Matrix (Startups/SMEs), 2024
Figure 52 Oracle: Company Snapshot

Companies Mentioned

  • Epsilon
  • Oracle
  • Comarch
  • Bond Brand Loyalty
  • Merkle
  • Capillary
  • Jakala
  • Kobie Marketing
  • Giift Management
  • Maritz Motivation
  • Cheetah Digital by Marigold
  • Collinson
  • Air Miles Reward
  • SAP SE
  • Annex Cloud
  • Apex Loyalty
  • Sumup
  • Kangaroo
  • Smile.Io
  • Sessionm
  • Loyaltylion
  • Sailplay
  • Yotpo
  • Zinrelo
  • Punchh
  • Ebbo
  • Preferred Patron
  • Loopyloyalty
  • Paystone
  • Loylogic
  • Ascenda
  • Loyalty Juggernaut
  • Gratifii
  • Phaedon

Table Information