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Shared Services - Global Market Trajectory & Analytics

  • ID: 5140291
  • Report
  • September 2020
  • Region: Global
  • 137 pages
  • Global Industry Analysts, Inc
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Global Shared Services Market to Reach US$284.4 Billion by the Year 2027

Amid the COVID-19 crisis, the global market for Shared Services estimated at US$96.9 Billion in the year 2020, is projected to reach a revised size of US$284.4 Billion by 2027, growing at a CAGR of 16.6% over the analysis period 2020-2027. F&A, one of the segments analyzed in the report, is projected to grow at a 16.4% CAGR to reach US$85.1 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the IT segment is readjusted to a revised 19.3% CAGR for the next 7-year period. This segment currently accounts for a 24.4% share of the global Shared Services market.

The U. S. Accounts for Over 29.6% of Global Market Size in 2020, While China is Forecast to Grow at a 16% CAGR for the Period of 2020-2027

The Shared Services market in the U. S. is estimated at US$28.7 Billion in the year 2020. The country currently accounts for a 29.59% share in the global market. China, the world second largest economy, is forecast to reach an estimated market size of US$49.3 Billion in the year 2027 trailing a CAGR of 16% through 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 14.7% and 14.3% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 12.2% CAGR while Rest of European market (as defined in the study) will reach US$49.3 Billion by the year 2027.

SCM Segment Corners a 19.3% Share in 2020

In the global SCM segment, USA, Canada, Japan, China and Europe will drive the 17.6% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$15 Billion in the year 2020 will reach a projected size of US$46.6 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$34.3 Billion by the year 2027. We bring years of research experience to this 8th edition of our report. The 137-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.

Competitors identified in this market include, among others:
  • Accenture
  • Atos Medical Inc.
  • Capgemini SE
  • CGI Group, Inc.
  • Cognizant Technology Solutions Corporation
  • Deloitte Consulting LLP
  • Exlservice Holdings, Inc.
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • IBM Corporation
  • iGATE Corporation
  • Infosys Ltd.
  • Oracle Corporation
  • PWC
  • SAP SE
  • ServiceNow, Inc.
  • Tata Consultancy Services Ltd.
  • The Hackett Group, Inc
  • T-Systems International GmbH
  • Wipro Ltd.
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I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
  • Impact of Covid-19 and a Looming Global Recession
  • Global Competitor Market Shares
  • Shared Services Competitor Market Share Scenario Worldwide (in %): 2018E
2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE
  • TABLE 1: World Current & Future Analysis for Shared Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2018 through 2027
  • TABLE 2: World Historic Review for Shared Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 3: World 15-Year Perspective for Shared Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific andRest of World Markets for Years 2012, 2018 & 2027
  • TABLE 4: World Current & Future Analysis for F&A by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2018 through 2027
  • TABLE 5: World Historic Review for F&A by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 6: World 15-Year Perspective for F&A by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2018 & 2027
  • TABLE 7: World Current & Future Analysis for IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2018 through 2027
  • TABLE 8: World Historic Review for IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 9: World 15-Year Perspective for IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2018 & 2027
  • TABLE 10: World Current & Future Analysis for SCM by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2018 through 2027
  • TABLE 11: World Historic Review for SCM by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 12: World 15-Year Perspective for SCM by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2018 & 2027
  • TABLE 13: World Current & Future Analysis for HR by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2018 through 2027
  • TABLE 14: World Historic Review for HR by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 15: World 15-Year Perspective for HR by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2018 & 2027
  • TABLE 16: World Current & Future Analysis for CRM by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2018 through 2027
  • TABLE 17: World Historic Review for CRM by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 18: World 15-Year Perspective for CRM by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2018 & 2027
III. MARKET ANALYSIS

GEOGRAPHIC MARKET ANALYSIS

UNITED STATES
  • Market Facts & Figures
  • US Shared Services Market Share (in %) by Company: 2018 & 2027
  • Market Analytics
  • TABLE 19: USA Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 20: USA Historic Review for Shared Services by End-Use - F&A, IT, SCM,HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billionfor Years 2012 through 2017
  • TABLE 21: USA 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRMfor the Years 2012, 2018 & 2027
CANADA
  • TABLE 22: Canada Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 23: Canada Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billionfor Years 2012 through 2017
  • TABLE 24: Canada 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
JAPAN
  • TABLE 25: Japan Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 26: Japan Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billionfor Years 2012 through 2017
  • TABLE 27: Japan 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
CHINA
  • TABLE 28: China Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 29: China Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billionfor Years 2012 through 2017
  • TABLE 30: China 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
EUROPE
  • Market Facts & Figures
  • European Shared Services Market: Competitor Market Share Scenario (in %)for 2018 & 2027
  • Market Analytics
  • TABLE 31: Europe Current & Future Analysis for Shared Services by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2018 through 2027
  • TABLE 32: Europe Historic Review for Shared Services by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 33: Europe 15-Year Perspective for Shared Services by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2012, 2018 & 2027
  • TABLE 34: Europe Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 35: Europe Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 36: Europe 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRMfor the Years 2012, 2018 & 2027
FRANCE
  • TABLE 37: France Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 38: France Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billionfor Years 2012 through 2017
  • TABLE 39: France 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
GERMANY
  • TABLE 40: Germany Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billionfor the Years 2018 through 2027
  • TABLE 41: Germany Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 42: Germany 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
ITALY
  • TABLE 43: Italy Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 44: Italy Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 45: Italy 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
UNITED KINGDOM
  • TABLE 46: UK Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 47: UK Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 48: UK 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
REST OF EUROPE
  • TABLE 49: Rest of Europe Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 50: Rest of Europe Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 51: Rest of Europe 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
ASIA-PACIFIC
  • TABLE 52: Asia-Pacific Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 53: Asia-Pacific Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 54: Asia-Pacific 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
REST OF WORLD
  • TABLE 55: Rest of World Current & Future Analysis for Shared Services by End-Use - F&A, IT, SCM, HR and CRM - Independent Analysis of Annual Sales in US$ Billion for the Years 2018 through 2027
  • TABLE 56: Rest of World Historic Review for Shared Services by End-Use - F&A, IT, SCM, HR and CRM Markets - Independent Analysis of Annual Sales in US$ Billion for Years 2012 through 2017
  • TABLE 57: Rest of World 15-Year Perspective for Shared Services by End-Use - Percentage Breakdown of Value Sales for F&A, IT, SCM, HR and CRM for the Years 2012, 2018 & 2027
IV. COMPETITION
  • Total Companies Profiled: 43
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