1h Free Analyst Time
Speak directly to the analyst to clarify any post sales queries you may have.
FEATURED COMPANIES
- Accenture Plc
- Atos SE
- Capgemini SE
- Concentrix Corp.
- Dell Technologies Inc.
- ExlService Holdings Inc.
1h Free Analyst Time
Speak directly to the analyst to clarify any post sales queries you may have.
The publisher has been monitoring the CRM outsourcing market and it is poised to grow by $ 21.29 bn during 2021-2025, progressing at a CAGR of 5.19% during the forecast period. The report on the CRM outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the increasing need for large-scale client management and the need to focus on core competencies and improve efficiency.
The CRM outsourcing market analysis includes the end-user segment and geographic landscape.
This study identifies the increased use of neo-sourcing as one of the prime reasons driving the CRM outsourcing market growth during the next few years.
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading CRM outsourcing market vendors that include Accenture Plc, Atos SE, Capgemini SE, Cognizant Technology Solutions Corp., Concentrix Corp., Dell Technologies Inc., ExlService Holdings Inc., HCL Technologies Ltd., Infosys Ltd., and International Business Machines Corp. Also, the CRM outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.
The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the increasing need for large-scale client management and the need to focus on core competencies and improve efficiency.
The CRM outsourcing market analysis includes the end-user segment and geographic landscape.
The CRM outsourcing market is segmented as below:
By End-user
- BFSI
- Telecom and IT
- Retail
- Healthcare
- Others
By Geographical Landscape
- North America
- Europe
- APAC
- South America
- MEA
This study identifies the increased use of neo-sourcing as one of the prime reasons driving the CRM outsourcing market growth during the next few years.
The report on CRM outsourcing market covers the following areas:
- CRM outsourcing market sizing
- CRM outsourcing market forecast
- CRM outsourcing market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading CRM outsourcing market vendors that include Accenture Plc, Atos SE, Capgemini SE, Cognizant Technology Solutions Corp., Concentrix Corp., Dell Technologies Inc., ExlService Holdings Inc., HCL Technologies Ltd., Infosys Ltd., and International Business Machines Corp. Also, the CRM outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.
Note: Product cover images may vary from those shown
FEATURED COMPANIES
- Accenture Plc
- Atos SE
- Capgemini SE
- Concentrix Corp.
- Dell Technologies Inc.
- ExlService Holdings Inc.
Executive Summary
Market Landscape
Market Sizing
Five Forces Analysis
Market Segmentation by End-user
Customer landscape
Geographic Landscape
Vendor Landscape
Vendor Analysis
Appendix
Exhibits
Note: Product cover images may vary from those shown
FEATURED COMPANIES
- Accenture Plc
- Atos SE
- Capgemini SE
- Concentrix Corp.
- Dell Technologies Inc.
- ExlService Holdings Inc.
The publisher recognizes the following companies as the key players in the global CRM outsourcing market: Accenture Plc, Atos SE, Capgemini SE, Cognizant Technology Solutions Corp., Concentrix Corp., Dell Technologies Inc., ExlService Holdings Inc., HCL Technologies Ltd., Infosys Ltd., and International Business Machines Corp.
Commenting on the report, an analyst from the research team said: `The latest trend gaining momentum in the market is increased use of neo-sourcing.`
According to the report, one of the major drivers for this market is the increasing need for large-scale client management.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Commenting on the report, an analyst from the research team said: `The latest trend gaining momentum in the market is increased use of neo-sourcing.`
According to the report, one of the major drivers for this market is the increasing need for large-scale client management.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Note: Product cover images may vary from those shown
A selection of companies mentioned in this report includes:
- Accenture Plc
- Atos SE
- Capgemini SE
- Cognizant Technology Solutions Corp.
- Concentrix Corp.
- Dell Technologies Inc.
- ExlService Holdings Inc.
- HCL Technologies Ltd.
- Infosys Ltd.
- International Business Machines Corp.
Note: Product cover images may vary from those shown
