The Global Automotive OEM Telematics Market - 7th Edition

Executive Summary

1 The Global Passenger Car Market
1.1 Introduction
1.1.1 Passenger cars in use by region
1.1.2 New passenger car registration trends
1.2 Car manufacturers 
1.2.1 Toyota Motor Corporation
1.2.2 Renault-Nissan-Mitsubishi Alliance 
1.2.3 Volkswagen Group
1.2.4 Stellantis 
1.2.5 Ford Motor Company
1.2.6 General Motors
1.2.7 Daimler Group
1.2.8 BMW Group
1.2.9 Honda Motor 
1.2.10 Hyundai Motor Group 
1.3 Overview of car OEM telematics services 
1.3.1 Embedded and hybrid telematics systems
1.3.2 Car OEM telematics services in North America 
1.3.3 Car OEM telematics services in Europe
1.3.4 Car OEM telematics services in Asia-Pacific
1.3.5 Business models 
1.4 Regulatory compliance
1.4.1 Vehicle security, safety and emergency call regulations
1.4.2 Vehicle emissions
1.4.3 Data protection
1.5 Market trends
1.5.1 Hybrid electric, plug-in hybrid electric and all-electric vehicles
1.5.2 Carsharing and personal transportation as a service 
1.5.3 ADAS and autonomous driving technologies
1.5.4 Vehicle-to-Everything (V2X) communication

2 Car Telematics Solutions 
2.1 Car telematics infrastructure
2.1.1 Vehicle segment
2.1.2 Tracking segment
2.1.3 Network segment 
2.1.4 Service segment
2.2 Car telematics applications 
2.2.1 eCall and roadside assistance 
2.2.2 Stolen vehicle tracking 
2.2.3 Motor insurance telematics 
2.2.4 Vehicle diagnostics and maintenance 
2.2.5 Over-the-air updates
2.2.6 Leasing and rental fleet management
2.2.7 Electronic toll collection and congestion charging
2.2.8 Remote control and convenience services
2.2.9 Connected navigation and infotainment 
2.2.10 Connected in-vehicle payments
2.2.11 Wi-Fi hotspot 
2.3 Connectivity options 
2.3.1 Tethered devices
2.3.2 Integrated smartphone solutions 
2.3.3 Embedded connectivity solutions
2.3.4 SIM solutions and embedded UICC 

3 OEM Telematics Propositions
3.1 BMW 
3.1.1 Overview of BMW group passenger car models 
3.1.2 BMW ConnectedDrive infotainment and mobility services
3.1.3 BMW and MINI CarData 
3.1.4 BMW Mobility Services
3.1.5 MINI connected car services
3.2 BYD Auto 
3.2.1 Overview of BYD passenger car models 
3.2.2 BYD connected car services 
3.3 Changan Motors
3.3.1 Overview of Changan Motors passenger car models
3.3.2 Overview of Changan Motors InCall 
3.4 Daimler Group 
3.4.1 Overview of Mercedes-Benz passenger car models 
3.4.2 Overview of Mercedes-Benz telematics services
3.4.3 MBUX - Mercedes-Benz User Experience infotainment system 
3.4.4 Mercedes Me services 
3.4.5 Mercedes-Benz’ connected service platforms in North America
3.5 Ford Motor Company 
3.5.1 Overview of Ford passenger car models 
3.5.2 The Ford SYNC infotainment system
3.5.3 Ford SYNC connected services 
3.5.4 Ford Pass Connect
3.5.5 Autonomic’s Transportation Mobility Cloud and Ford Fleet Management
3.6 Geely
3.6.1 Overview of Geely passenger car models 
3.6.2 Geely connected car services
3.7 General Motors 
3.7.1 Overview of the main GM passenger car brands 
3.7.2 GM OnStar telematics services
3.7.3 Connected infotainment systems and apps 
3.8 Great Wall Motors
3.8.1 Overview of Great Wall Motors passenger car models
3.8.2 The GWM Haval Connected telematics system
3.9 Honda Motor Company
3.9.1 Overview of Honda and Acura passenger car models 
3.9.2 Overview of Honda and Acura telematics solutions 
3.9.3 The HondaLink in-car connectivity system 
3.9.4 The AcuraLink connected car systems and services
3.10 Hyundai Motor Group
3.10.1 Overview of Hyundai and Kia passenger car models
3.10.2 Overview of the Hyundai Motor Group’s telematics solutions
3.10.3 The Hyundai Blue Link telematics service in North America 
3.10.4 The Kia UVO infotainment system and UVO telematics services 
3.11 Jaguar Land Rover Automotive 
3.11.1 Overview of Jaguar Land Rover passenger car models
3.11.2 Jaguar Land Rover telematics services 
3.12 Mazda Motor Corporation 
3.12.1 Overview of Mazda passenger car models
3.12.2 The Mazda Connect infotainment system
3.13 Nissan Motor Company
3.13.1 Overview of Nissan and Infiniti passenger car models 
3.13.2 Nissan and Infiniti connected car services
3.13.3 NissanConnect Services 
3.13.4 Infiniti North America connected car services
3.13.5 NissanConnect and Infiniti InTouch infotainment systems
3.14 Renault Group 
3.14.1 Overview of Renault, Dacia and Lada passenger car models
3.14.2 Renault R-Link and Easy Link infotainment systems and connected services
3.14.3 Renault Easy Connect
3.15 SAIC Motors
3.15.1 Overview of SAIC Motors passenger car models 
3.15.2 The SAIC connected car programmes 
3.16 Stellantis 
3.16.1 Overview of Stellantis passenger car models 
3.16.2 Overview of Stellantis connected car services
3.16.3 The Uconnect infotainment systems
3.16.4 Uconnect connected services
3.16.5 Uconnect and Mopar Connect services in Europe
3.16.6 Groupe PSA telematics services
3.16.7 Free2Move
3.17 Subaru 
3.17.1 Overview of Subaru passenger car models
3.17.2 The Subaru STARLINK infotainment system 
3.17.3 Subaru STARLINK connected car system 
3.18 Tesla 
3.18.1 Overview of Tesla passenger car models 
3.18.2 Tesla telematics and infotainment services 
3.19 Toyota Motor Corporation 
3.19.1 Overview of Toyota and Lexus passenger car models
3.19.2 Overview of Toyota and Lexus telematics services 
3.19.3 The T-Connect and G-LINK telematics services for the Japanese market 
3.19.4 Entune/Enform and Safety Connect telematics services in North America
3.19.5 Toyota and Lexus telematics services in the Middle East 
3.19.6 Toyota and Lexus connected services in Europe
3.20 Volkswagen Group 
3.20.1 Overview of Volkswagen Group passenger car brands and models 
3.20.2 Volkswagen Automotive Cloud 
3.20.3 The Audi Connect telematics service
3.20.4 Porsche connected car services
3.20.5 Volkswagen We Ecosystem and Volkswagen We Connect 
3.20.6 The Volkswagen Car-Net telematics services
3.21 Volvo Car Group
3.21.1 Overview of Volvo passenger car models
3.21.2 Volvo Digital Services
3.21.3 Volvo infotainment system 
3.21.4 Volvo In-car Delivery, Concierge Services and Car sharing 

4 Connected Car Ecosystem Players 
4.1 Telematics service providers 
4.1.1 Airbiquity
4.1.2 Beijing Yesway Information Technology
4.1.3 Cerence
4.1.4 Harman International
4.1.5 IMS 
4.1.6 Octo Telematics 
4.1.7 PATEO
4.1.8 SiriusXM Connected Vehicle Services 
4.1.9 Targa Telematics
4.1.10 WirelessCar 
4.1.11 Xevo
4.2 Mobile operators
4.2.1 AT&T
4.2.2 China Unicom
4.2.3 Orange
4.2.4 Deutsche Telekom 
4.2.5 T-Mobile USA 
4.2.6 Telefónica Group
4.2.7 Verizon Communications 
4.2.8 Vodafone and Vodafone Automotive 
4.3 IoT managed service providers 
4.3.1 Aeris
4.3.2 Airnity
4.3.3 Cubic Telecom 
4.3.4 Tata Communications 
4.3.5 Transatel
4.3.6 Truphone
4.4 Marketplace and developer platform providers 
4.4.1 CCC Intelligent Solutions 
4.4.2 High Mobility
4.4.3 LexisNexis 
4.4.4 Otonomo 
4.4.5 Smartcar
4.4.6 Verisk Analytics 
4.4.7 Wejo 

5 Market Forecasts and Trends 
5.1 Car telematics market forecasts 
5.1.1 Car sales forecast
5.1.2 Car telematics forecast
5.1.3 Car telematics in the EU+EFTA+UK and Eastern Europe
5.1.4 Car telematics in North America 
5.1.5 Car telematics in Latin America
5.1.6 Car telematics in Asia-Pacific 
5.1.7 Car telematics in the Middle East and Africa 
5.1.8 Hardware and service revenue forecast 
5.1.9 Embedded TCU shipments by technology
5.2 Application trends
5.2.1 Mass market safety services driven by regional mandates 
5.2.2 OEM SVT services compete with aftermarket services in many countries
5.2.3 Connected navigation faces competition from free smartphone apps
5.2.4 Handset based infotainment services compliments embedded solutions
5.2.5 Remote control features become standard 
5.2.6 CRM solutions and vehicle diagnostics enable improved customer care
5.2.7 Connectivity enables new car distribution models 
5.2.8 OEMs increasingly involved in usage-based insurance products
5.2.9 Wi-Fi hotspots enable convenient connectivity for passengers 
5.2.10 Over-the-air (OTA) updates reduce recall expenses 
5.2.11 Call centre convenience services are less common
5.2.12 AI-powered in-car personal assistants to complement concierge services 
5.2.13 Concierge services change form to services delivered to the vehicle
5.2.14 Apple CarPlay and Android Auto drive uptake of smartphone integration
5.2.15 Automotive OEMs to collaborate in a wide ecosystem of partners 
5.2.16 Data exchanges to make OEM data available for third-party providers 
5.2.17 In-vehicle commerce platforms are emerging on mature markets
5.2.18 China is the main market for C-V2X deployments 
5.2.19 New car assessment programmes to drive demand for V2X 
5.3 Value chain analysis 
5.3.1 Automotive suppliers
5.3.2 Telematics service providers
5.3.3 Car manufacturers
5.3.4 Telecoms industry players 
5.3.5 Software, application and content suppliers
5.4 Mergers and acquisitions 

Glossary 

Index

List of Figures
Figure 1.1: Car park by region (World 2013-2019)
Figure 1.2: Passenger car density per 1,000 inhabitants (EU27+UK 2019)
Figure 1.3: New car registration data (World 2013-2020)
Figure 1.4: Top 10 countries by new passenger car and light truck registrations (2020)
Figure 1.5: Top 20 passenger car manufacturers by revenues (World 2020)
Figure 1.6: Passenger car registrations by manufacturer (EU27+UK+EFTA 2020) 
Figure 1.7: Passenger car registrations by manufacturer (North America 2020)
Figure 1.8: Passenger car registrations by manufacturer (Japan 2020)
Figure 1.9: Passenger car registrations by manufacturer (China 2020)
Figure 1.10: Connected car parc (World 2019-2020) 
Figure 1.11: Car OEM telematics availability in North America (September 2021)
Figure 1.12: Car OEM telematics availability in Europe (July 2021)
Figure 1.13: Car OEM telematics availability in Asia-Pacific (July 2021)
Figure 1.14: Top selling highway capable all-electric cars (World 2020)
Figure 1.15: Registered highway capable BEVs and PHEVs (World 2020)
Figure 1.16: New registrations of highway capable BEVs and PHEVs (World 2020) 
Figure 1.17: Leading carsharing service providers (World Q4-2020) 
Figure 2.1: Cost comparison for IoT Technologies (2021)
Figure 2.2: eCall application lifecycle 
Figure 2.3: SVT application lifecycle
Figure 2.4: Motor insurance telematics application lifecycle
Figure 2.5: Vehicle diagnostics application lifecycle
Figure 2.6: Leasing and rental fleet management application lifecycle 
Figure 2.7: Electronic toll collection application lifecycle
Figure 2.8: Convenience services and remote control application lifecycle 
Figure 2.9: Connected navigation application lifecycle
Figure 2.10: Connectivity options 
Figure 2.11: Comparison of SIM form factors
Figure 3.1: BMW ConnectedDrive services and prices (Europe 2021)
Figure 3.2: Mercedes Me Connect Services and price plans (USA 2021)
Figure 3.3: GM OnStar services and price plans (North America 2021)
Figure 3.4: AcuraLink services and price plans (North America 2021)
Figure 3.5: Hyundai Blue Link services and price plans (USA 2021)
Figure 3.6: Jaguar Land Rover InControl services (Europe 2020)
Figure 3.7: Infiniti Intouch services (USA 2020)
Figure 3.8: Examples of Subaru STARLINK service packages (USA 2021)
Figure 3.9: Toyota and Lexus telematics systems (2021) 
Figure 3.10: Lexus Enform services and prices (USA 2021)
Figure 3.11: Audi North America Connect services and price plans (2021) 
Figure 3.12: Porsche Car Connect services and price plans (2021)
Figure 3.13: VW Car-Net Security & Service (USA 2021)
Figure 4.1: IoT communications and managed service providers (Q4-2021)
Figure 5.1: New car sales, by region (World 2019-2026) 
Figure 5.2: Telematics shipments and active subscribers (World 2019-2026)
Figure 5.3: Telematics shipments and active subscribers (EU+EFTA+UK 2019-2026)
Figure 5.4: Telematics shipments and active subscribers (Eastern Europe 2019-2026)
Figure 5.5: Telematics shipments and active subscribers (North America 2019-2026)
Figure 5.6: Telematics shipments and active subscribers (Latin America 2019-2026) 
Figure 5.7: Telematics shipments and active subscribers (Asia-Pacific 2019-2026)
Figure 5.8: Telematics shipments and active subscribers (MEA 2019-2026)
Figure 5.9: Telematics hardware and service revenues (World 2019-2026) 
Figure 5.10: Telematics hardware and service revenues (EU+EFTA+UK 2019-2026) 
Figure 5.11: Telematics hardware and service revenues (North America 2019-2026)
Figure 5.12: Telematics hardware and service revenues (ROW 2019-2026) 
Figure 5.13: Shipments of embedded TCUs by technology (World 2019-2026) 
Figure 5.14 Car models equipped with C-V2X (China 2020-2021)
Figure 5.15: OEM telematics SIM-cards by region (World 2019-2026) 
Figure 5.16: Mergers and acquisitions in the connected car space (2016-2021)