+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Artificial Intelligence (AI) in Call Centers - Global Strategic Business Report

  • PDF Icon

    Report

  • 457 Pages
  • March 2024
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 5301853
The global market for Artificial Intelligence (AI) in Call Centers is estimated at US$1.8 Billion in 2023 and is projected to reach US$8 Billion by 2030, growing at a CAGR of 20.1% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the AI Compute Platforms segment, which is expected to reach US$3.2 Billion by 2030 with a CAGR of 18.9%. The AI Solutions segment is also set to grow at 20.4% CAGR over the next 8 years.
  • Regional Analysis: Gain insights into the U.S. market, estimated at $572.2 Million in 2023, and China, forecasted to grow at an impressive 22.9% CAGR to reach $952.7 Million by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Artificial Intelligence (AI) in Call Centers Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Artificial Intelligence (AI) in Call Centers Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Artificial Intelligence (AI) in Call Centers Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Accenture PLC, Adobe Inc., Atos SE, and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Select Competitors (Total 111 Featured):

  • Accenture PLC
  • Adobe Inc.
  • Atos SE
  • Amazon Web Services, Inc.
  • AMDOCS
  • Abaxx Technologies Corp. Ltd.
  • [24]7.ai, Inc.
  • 3CLogic
  • AlmavivA SpA
  • Afiniti
  • Appen Ltd.
  • ACMETICS, Inc.
  • Arbela Technologies Corporation
  • American Traffic Solutions, Inc.
  • ASAPP Info Global Services

MarketGlass Platform

Our reports are enhanced by the MarketGlass platform, which brings together industry experts and influencers to provide high-quality, accurate insights. This unique platform allows us to gather comprehensive data and market perspectives, ensuring you receive the most reliable and detailed analysis available.

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Artificial Intelligence (AI) in Call Centers - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • What is AI, Why Is It Important & How Is It Transforming the World?
  • Outlook for AI
  • Disrupting Eons-Old Human Industrial, Economic & Social Activities, the Powerful Combination of Human & Artificial Intelligence Will Define Humanity’s Future: Global Opportunity for AI (In US$ Billion) for Years 2021, 2023, 2025 and 2027
  • Global Economic Outlook
  • Recent Market Activity
  • Innovations
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Focus on Building Robust Customer Relationships Provides the Foundation for the Growing Adoption of AI in Call Centers
  • Here’s How AI Promises To Revolutionize the Call Center Industry
  • Call Centers: A Primer
  • AI & Call Centers: A Powerful Combo
  • Call Centers Step Up Investments in Conversational AI
  • The Age of Self Service Spearheads the Rise of AI in Call Centers
  • AI-Powered Call Centers Transform Patient Experience in the Healthcare Industry
  • AI-Powered Call Centers Promote Uninterrupted Customer Service in the Telecommunications Industry
  • Robust Rise of e-Commerce & m-Commerce to Support Market Growth
  • Global B2C E-Commerce Sales in US$ Trillion for the Years 2017, 2019, 2021 and 2023
  • Against the Backdrop of Robust Online Sales & Competition, eCommerce Call Centers Step Up Focus on AI Based Capabilities
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 2: World 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2024 & 2030
  • Table 3: World Recent Past, Current & Future Analysis for Compute Platforms by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 4: World 7-Year Perspective for Compute Platforms by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 5: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 6: World 7-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 7: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 8: World 7-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 9: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 10: World 7-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 11: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 12: World 7-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 13: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 14: World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 15: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 16: World 7-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 17: World Recent Past, Current & Future Analysis for Consumer Goods & Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 18: World 7-Year Perspective for Consumer Goods & Retail by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 19: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 20: World 7-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 21: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 22: World 7-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 23: World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 24: World 7-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 25: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 26: World 7-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 27: World Artificial Intelligence (AI) in Call Centers Market Analysis of Annual Sales in US$ Thousand for Years 2020 through 2030
III. MARKET ANALYSIS
UNITED STATES
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
  • Table 28: USA Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 29: USA 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 30: USA Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 31: USA 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 32: USA Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 33: USA 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
CANADA
  • Table 34: Canada Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 35: Canada 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 36: Canada Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 37: Canada 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 38: Canada Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 39: Canada 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
JAPAN
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
  • Table 40: Japan Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 41: Japan 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 42: Japan Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 43: Japan 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 44: Japan Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 45: Japan 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
CHINA
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
  • Table 46: China Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 47: China 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 48: China Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 49: China 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 50: China Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 51: China 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
EUROPE
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
  • Table 52: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2023 through 2030 and % CAGR
  • Table 53: Europe 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Geographic Region - Percentage Breakdown of Value Revenues for France, Germany, Italy, UK and Rest of Europe Markets for Years 2024 & 2030
  • Table 54: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 55: Europe 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 56: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 57: Europe 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 58: Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 59: Europe 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
FRANCE
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
  • Table 60: France Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 61: France 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 62: France Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 63: France 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 64: France Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 65: France 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
GERMANY
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
  • Table 66: Germany Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 67: Germany 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 68: Germany Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 69: Germany 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 70: Germany Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 71: Germany 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
ITALY
  • Table 72: Italy Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 73: Italy 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 74: Italy Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 75: Italy 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 76: Italy Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 77: Italy 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
UNITED KINGDOM
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
  • Table 78: UK Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 79: UK 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 80: UK Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 81: UK 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 82: UK Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 83: UK 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
REST OF EUROPE
  • Table 84: Rest of Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 85: Rest of Europe 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 86: Rest of Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 87: Rest of Europe 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 88: Rest of Europe Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 89: Rest of Europe 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
ASIA-PACIFIC
  • Artificial Intelligence (AI) in Call Centers Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
  • Table 90: Asia-Pacific Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 91: Asia-Pacific 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 92: Asia-Pacific Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 93: Asia-Pacific 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 94: Asia-Pacific Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 95: Asia-Pacific 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
REST OF WORLD
  • Table 96: Rest of World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Component - Compute Platforms, Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 97: Rest of World 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Component - Percentage Breakdown of Value Revenues for Compute Platforms, Solutions and Services for the Years 2024 & 2030
  • Table 98: Rest of World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by Deployment - Cloud and On-Premise - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 99: Rest of World 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by Deployment - Percentage Breakdown of Value Revenues for Cloud and On-Premise for the Years 2024 & 2030
  • Table 100: Rest of World Recent Past, Current & Future Analysis for Artificial Intelligence (AI) in Call Centers by End-Use - Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2023 through 2030 and % CAGR
  • Table 101: Rest of World 7-Year Perspective for Artificial Intelligence (AI) in Call Centers by End-Use - Percentage Breakdown of Value Revenues for Healthcare, Travel & Hospitality, Other End-Uses, BFSI, IT & Telecom, Consumer Goods & Retail and Government for the Years 2024 & 2030
IV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Accenture PLC
  • Adobe Inc.
  • Atos SE
  • Amazon Web Services, Inc.
  • AMDOCS
  • Abaxx Technologies Corp. Ltd.
  • [24]7.ai, Inc.
  • 3CLogic
  • AlmavivA SpA
  • Afiniti
  • Appen Ltd.
  • ACMETICS, Inc.
  • Arbela Technologies Corporation
  • American Traffic Solutions, Inc.
  • ASAPP Info Global Services

Table Information