Global Cross-Border B2C E-Commerce 2021

The report titled “Global Cross-Border B2C E-Commerce 2021” summarizes the key trends and projections of Cross-Border B2C E-Commerce market during the COVID-19 pandemic in 2020. The publication discloses that in 2020 the majority of online consumers preferred international online shopping over the local due to a greater variety of products and reasonable prices.

Cross-border B2C E-Commerce market value was projected to grow steadily by 2026

Despite the projected decrease in global cross-border payments from 2019 to 2020 by 8%, after the COVID-19 onset, the overall cross-border B2C E-Commerce market value was forecasted to surge by 30% from 2019 to 2026. Furthermore, in Europe, along with the increase of the value of cross-border B2C E-Commerce, the growth rate was predicted to surge as well by 2022.

Amid the pandemic in 2020, the most popular segment to shop was “fashion”

In 2020, the most common product category in cross-border online shopping was “fashion”. Particularly, in South Korea this was the most popular type to purchase from abroad, along with “beverage & food” based on the value in 2020. Although in Australia, the same product category was ranked as the most purchased, the “games & toys” segment was the top shopped in as well. Other than these categories, “cars & motorcycles”, “music”, vehicles and video related goods were also among the most common in other countries in 2020.

Domestic online sales dominated over cross-border in several countries of Europe, except for Italy in 2020

Cross-border B2C E-Commerce adoption spread differently in countries all over the world. In some nations, domestic online sales/purchases prevailed the international ones in 2020. In Germany, the majority of online sales were done nationwide, while only about 30% were performed outside the country in the first quarter of 2020. The same pattern was seen in Russia, Poland, Turkey and Latin America, with the nationwide B2C E-Commerce market outweighing the international market the same year. Yet, in Italy, the majority of online sales were performed across the borders, outweighing the domestic digital in 2020.

Amazon.com, eBay and AliExpress were the popular online retail platforms in 2020

Due to the acceleration of cross-border B2C E-Commerce, more consumers turned to international digital retail platforms for shopping. The three most commonly used worldwide were Amazon.com, Alibaba/AliExpress and eBay in 2020 based on the preferences of surveyed consumers. Moreover, Amazon and eBay were chosen by most experts within the E-Commerce industry to sell on in 2020. Other than that, based on the number of monthly visits over the last 6 months in 2020, the most popular digital commerce platform was Amazon.

Report Coverage

• This report covers the B2C E-Commerce market and competitors overview, Real-time payment trends and the payment market with a focus on the reaction of the top Mobile Payment Service Providers to the COVID-19 outbreak in South Korea. A broad definition of retail E-Commerce used by some original sources cited in this report might include both B2C and C2C E-Commerce.
• This report contains relevant international comparisons, information about market trends, B2C E-Commerce sales and shares, Internet users and shoppers, products, payment methods and players. Not all types of information were included for each country, due to varying data availability.

Report Structure

• The report starts with an overview of the regional B2C E-Commerce market compared to other global regions and the Asian country comparisons in terms of criteria relevant to B2C E-Commerce, such as B2C E-Commerce sales. The rest of the report is divided by the top three Mobile PSP’s presented in the descending order of total users. Within each chapter, there is a company profile, text charts with relevant news and quantitative charts.
• Depending on data availability, the following types of market information are included: value and/or volume of transactions, number of users, payment methods used in-store and online, COVID-19’s impact on the Mobile PSPs.
• The B2C E-Commerce Market description starts with an overview of the market, highlighting the overall B2C E-Commerce development in the country. Depending on data availability, overview charts include also information about the major E-Commerce players, the number of users, sales volume, number of monthly visits, leading product categories, share of sales, Internet economy and consumers’ buying behavior. Not all the mentioned types of information are available for each of the countries covered.

Please note: For this report, the purchase of an Enterprise license allows up to ten worldwide users of an organization access to the report