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Voice Biometrics Market by Component, Type (Active and Passive), Application (Authentication and Customer Verification, Transaction Processing), Authentication Process, Organization Size, Deployment Mode, Vertical, and Region - Global Forecast to 2026

  • ID: 5310617
  • Report
  • March 2021
  • Region: Global
  • 280 Pages
  • Markets and Markets

FEATURED COMPANIES

  • Aculab
  • Element
  • Kaizen Secure Voiz
  • Nuance
  • QSS Technosoft
  • Uniphore
  • MORE

The global voice biometrics market size to grow from USD  1.1 billion in 2020 to USD 3.9 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 22.8% during the forecast period. Factors such as the increasing demand for robust fraud detection and prevention systems across the Banking, Financial Services, and Insurance (BFSI) industry and the need for reducing authentication and identification costs are driving the adoption of voice biometrics solutions across the world. Fraudulent activities have increased alarmingly with the advent of digitalization across the banking industry. Through high-profile data thefts, fraudsters with access to banking credentials may gain access to customers’ bank accounts, thus creating the need for second or third-level security in the whole financial authentication system. Voice biometrics caters to such needs of banks and financial agencies by smartly identifying a user based on his/her voiceprint.

The voice biometrics market is expected to witness a minor slowdown in 2020 due to the global lockdown. The COVID-19 pandemic has increased the churn rate and shuddered almost every industry. The lockdown is impacting global manufacturing, and supply chains and logistics as the continuity of operations for various sectors are badly impacted. The sectors facing the greatest drawbacks are manufacturing, transportation and logistics, and retail and consumer goods. The availability of the essential items has been impacted due to the lack of manpower to work on production lines, supply chains, and transportation, although the essential items are exempted from the lockdown. The condition is expected to come under control by early 2021, while the demand for voice biometrics solutions and services is expected to increase, which is due to the increased demand for enhanced customer experience and build a personalized relationship with the prospects. Several verticals are already planning to deploy a diverse array of voice biometrics solutions and services to enable digital transformation initiatives that address mission-critical processes, improve operations, and authenticate user’s identification. The reduction in operational costs, better customer experiences, fraud detection and prevention, enhanced authentication processes and operations, and improved real-time decision-making are the key business and operational priorities that are expected to drive the adoption of the voice identification market. 
 
The services segment is expected to grow at a higher CAGR during the forecast period

The global voice biometrics market has been segmented by component. The component segment is further categorized into solutions and services. Based on the solutions segment, the market is divided into platform and software. The services segment is further divided into managed services and professional services. The services segment is anticipated to grow at a higher CAGR during the forecast period. The growth of the services segment is governed mainly by the complexity of operations and the surge in the deployment of voice biometrics solutions during the forecast period. 

The active voice biometrics segment to grow at a higher CAGR during the forecast period

The global voice biometrics market is segmented on the basis of type into active voice biometrics and passive voice biometrics. The active voice biometrics segment is expected to at a higher CAGR during the forecast period.  The ease of handling processes and the reduction in requirement of resources are expected to drive the demand for active voice biometrics solutions across the world.

The mobile applications segment to grow at a higher CAGR during the forecast period

The global voice biometrics market by authentication process is segmented into automated IVR, agent-assisted, mobile applications, and employee authentication. The market size of the mobile applications segment is expected to grow at the highest CAGR during the forecast period. The growth rate of the mobile applications segment can be attributed to the increasing usage of smartphones and the secure authentication process while enhancing the overall security. 

The transaction processing segment to grow at a higher CAGR during the forecast period

The global voice biometrics market by applications is segmented into authentication and customer verification, forensic voice analysis and criminal investigation, fraud detection and prevention, risk and emergency management, transaction processing, access control, workforce management, and others (speech therapy, vocal passphrase, and personalized user experience). The market size of the transaction processing segment is expected at the highest CAGR during the forecast period. An increasing need for customer identity authentication across call centers is expected to spur the demand for voice biometrics solutions across the world.

Among verticals, the healthcare and life sciences segment to grow at the highest CAGR during the forecast period 

The voice biometrics market is segmented into the various verticals, particularly verticals, such as BFSI, retail and eCommerce, government and defense, IT and telecom, healthcare and life sciences, transportation and logistics, travel and hospitality, energy and utilities, and others (manufacturing, education, and media and entertainment).  The market size of the healthcare and life sciences vertical is expected to grow at the highest CAGR during the forecast period. Mandatory protection of sensitive data to boost the adoption of voice biometrics solutions in the healthcare and life sciences vertical.

APAC to grow at a higher CAGR during the forecast period

The voice biometrics market has been segmented into five regions: North America, Europe, APAC, MEA, and Latin America. Among these regions, North America is projected to hold the largest market size during the forecast period. APAC is expected to grow at the highest CAGR during the forecast period. The increasing demand for enhanced security for preventing criminal activities from enhancing the market growth in APAC.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the voice biometrics market. 

  • By Company: Tier I: 34%, Tier II: 43%, and Tier III: 23%
  • By Designation: C-Level Executives: 50%, Directors: 30%, and Others: 20%
  • By Region: North America: 25%, APAC: 30%, Europe: 30%, MEA: 10%, and Latin America: 5%

The report includes the study of key players offering voice biometrics solutions and services. It profiles major vendors in the global voice biometrics market. The major vendors in the global voice biometrics market include Nuance (US), NICE (Israel), Verint (US), Pindrop (US), LexisNexis Risk Solutions (US), Phonexia (Czech Republic), VBG (US), Aculab (UK), Auraya (Australia), OneVault (South Africa), Aware (US), SpeechPro (US), LumenVox (US), Uniphore (India), SESTEK (Turkey), VoicePIN (Poland), QSS Technosoft (India), Voxta (India) Interactions (US), ID R&D (US), Kaizen Secure Voiz (US), HYPR (US), Element (US), Trust Stamp (US), and AnyVision (Israel).

Research Coverage

The market study covers the voice biometrics market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as components, type, application, organization size, deployment mode, vertical, and regions. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report 

The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall voice biometrics market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities. 

Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Aculab
  • Element
  • Kaizen Secure Voiz
  • Nuance
  • QSS Technosoft
  • Uniphore
  • MORE

1 Introduction
1.1 Introduction to COVID-19
1.2 COVID-19 Health Assessment
Figure 1 COVID-19: Global Propagation
Figure 2 COVID-19 Propagation: Select Countries
1.3 COVID-19 Economic Assessment
Figure 3 Revised Gross Domestic Product Forecasts for Select G20 Countries in 2020
1.3.1 COVID-19 Economic Impact - Scenario Assessment
Figure 4 Criteria Impacting Global Economy
Figure 5 Scenarios in Terms of Recovery of Global Economy
1.4 Objectives of the Study
1.5 Market Definition
1.5.1 Inclusions and Exclusions
1.6 Market Scope
1.6.1 Market Segmentation
1.6.2 Regions Covered
1.6.3 Years Considered for the Study
1.7 Currency Considered
Table 1 United States Dollar Exchange Rate, 2018-2020
1.8 Stakeholders
1.9 Summary of Changes

2 Research Methodology
2.1 Research Data
Figure 6 Voice Biometrics Market: Research Design
2.1.1 Secondary Data
2.1.2 Primary Data
Table 2 Primary Interviews
2.1.2.1 Breakup of Primary Profiles
2.1.2.2 Key Industry Insights
2.2 Market Breakup and Data Triangulation
Figure 7 Data Triangulation
2.3 Market Size Estimation
Figure 8 Market: Top-Down and Bottom-Up Approaches
2.3.1 Top-Down Approach
2.3.2 Bottom-Up Approach
Figure 9 Market Size Estimation Methodology - Approach 1 (Supply-Side): Revenue from Solutions and Services of the Voice Biometrics Market
Figure 10 Market Size Estimation Methodology - Approach 2, Bottom-Up (Supply-Side): Collective Revenue from All Solutions and Services of the Market
Figure 11 Market Size Estimation Methodology - Approach 3, Bottom-Up (Supply-Side): Collective Revenue from All Solutions and Services of the Market
Figure 12 Market Size Estimation Methodology - Approach 4, Bottom-Up (Demand-Side): Share of Voice Biometrics Market Through Overall Voice Biometrics Spending
2.4 Market Forecast
Table 3 Factor Analysis
2.5 Company Evaluation Matrix Methodology
Figure 13 Company Evaluation Matrix: Criteria Weightage
2.6 Startup/SME Evaluation Matrix Methodology
Figure 14 Startup/SME Evaluation Matrix: Criteria Weightage
2.7 Assumptions for the Study
2.8 Limitations of the Study
2.9 Implications of COVID-19 on Market
Figure 15 Quarterly Impact of COVID-19 During 2020-2021

3 Executive Summary
Table 4 Global Voice Biometrics Market Size and Growth Rate, 2015-2019 (USD Million, Y-O-Y %)
Table 5 Global Market Size and Growth Rate, 2020-2026 (USD Million, Y-O-Y %)
Figure 16 Solutions Segment to Hold a Larger Market Size in the Market in 2020
Figure 17 Software Segment to Hold a Larger Market Share in the Market in 2020
Figure 18 Professional Services Segment to Hold a Larger Market Size in the Market in 2020
Figure 19 System Integration and Implementation Segment to Hold the Largest Market Share in the Market in 2020
Figure 20 Passive Segment to Hold a Higher Market Size in the Market in 2020
Figure 21 Agent Assisted Segment to Hold the Largest Market Share in 2020
Figure 22 Authentication and Customer Verification Application Segment to Hold the Largest Market Size in 2020
Figure 23 Cloud Segment to Hold a Larger Market Share in 2020
Figure 24 Large Enterprises Segment to Hold a Larger Market Size in 2020
Figure 25 Banking, Financial Services, and Insurance Vertical to Hold the Largest Market Share in 2020
Figure 26 North America to Hold the Largest Market Share and Asia-Pacific to Grow at the Highest CAGR in the Voice Biometrics Market in 2020

4 Premium Insights
4.1 Attractive Opportunities in the Voice Biometrics Market
Figure 27 Increasing Demand for Robust Fraud Detection and Prevention Systems Across the Major Industries to Drive the Growth of Market
4.2 Market: Top Three Applications
Figure 28 Access Control Application Segment to Grow at the Highest CAGR During the Forecast Period
4.3 Market: by Component and Top Three Vertical
Figure 29 Solutions Segment and Banking, Financial Services, and Insurance Vertical Segment to Hold Large Market Shares in 2020
4.4 Market: by Region
Figure 30 North America to Hold the Largest Market Share in 2020

5 Market Overview
5.1 Introduction
5.2 Voice Biometrics: Architecture
Figure 31 Voice Biometrics Market Architecture
5.3 Market Dynamics
Figure 32 Drivers, Restraints, Opportunities, and Challenges: Market
5.3.1 Drivers
5.3.1.1 Increasing Demand for Robust Fraud Detection and Prevention Systems Across Major Industries
5.3.1.2 Growing Need to Reduce Authentication and Identification Costs
5.3.1.3 Rising Demand for Voice Authentication in Mobile Banking Applications
5.3.2 Restraints
5.3.2.1 Security and Privacy Issues due to Advanced Technologies
5.3.2.2 Low Cybersecurity Budgets Coupled with High Installation Costs
5.3.3 Opportunities
5.3.3.1 Advent of Advanced Technologies Such as Ai and Dnn
5.3.3.2 Need to Safeguard the Privacy of Growing Healthcare Data During COVID-19
5.3.4 Challenges
5.3.4.1 Lack of Accuracy in Authenticating Users
5.3.4.2 Increased Errors with Changes in Quality of Voice Samples due to Fluctuations in the Physical or Physiological State
5.3.5 Cumulative Growth Analysis
5.4 Value Chain Analysis
Figure 33 Value Chain Analysis
5.5 Voice Biometrics: Ecosystem
Figure 34 Ecosystem of Voice Biometrics Market
5.6 Patent Analysis
5.6.1 Methodology
5.6.2 Document Type
Table 6 Patents Filed
5.6.3 Innovation and Patent Applications
Figure 35 Number of Patents Granted Each Year, 2010-2020
5.6.3.1 Top Applicants
Figure 36 Top 10 Companies with the Highest Number of Patent Applications, 2010-2020
Table 7 Top 15 Patent Owners (US) in the Voice Biometrics Market, 2010-2020
5.7 Case Study Analysis
5.7.1 Aceable Deployed Voicevault Voice Biometrics Solution to Streamlines Its Customer Facing and Back End Process
5.7.2 I-Tel a Public Company's Customer Implemented Aculab Voice Biometrics Solution Viosentry to Authenticate Voice Process with Ease and Simplicity
5.7.3 Royal Bank of Scotland Detected Fraud with Voice Biometrics Solutions from Nuance
5.7.4 a Domestic Bank in Vietnam Chose Nice Rta Solution to Prevent Fraud and Deliver Better Service to the Customers
5.7.5 a Leading Communication Firm Deployed Aculab Voice Biometrics Solution to Mitigate Fraud and Save Costs
5.7.6 a Leading Technology Service Provider Implemented Aculab Voice Biometrics Solution to Automate the Password Reset Process
5.8 Pricing Model Analysis
5.9 Voice Biometrics Market: COVID-19 Impact
Figure 37 Market to Witness Minimal Slowdown in Growth in 2020
5.10 Regulatory Landscape
5.10.1 General Data Protection Regulation
5.10.2 Health Insurance Portability and Accountability Act
5.10.3 Payment Card Industry Data Security Standard
5.10.4 Financial Industry Regulatory Authority
5.10.5 Service Organizational Control 2
5.10.6 Markets in Financial Instruments Directive Ii
5.11 Porter's Five Forces Analysis
Figure 38 Porter's Five Forces Analysis
5.11.1 Threat of New Entrants
5.11.2 Threat of Substitutes
5.11.3 Bargaining Power of Suppliers
5.11.4 Bargaining Power of Buyers
5.11.5 Intensity of Competitive Rivalry
5.12 Scenario
Table 8 Critical Factors to Impact the Growth of the Voice Biometrics Market
5.13 Technology Analysis
5.13.1 Machine Learning and Voice Biometrics
5.13.2 Artificial Intelligence and Voice Biometrics
5.13.3 Aiops and Voice Biometrics

6 Voice Biometrics Market, by Component
6.1 Introduction
6.1.1 Components: COVID-19 Impact
6.1.2 Components: Market Drivers
Figure 39 Services Segment to Grow at a Higher CAGR During the Forecast Period
Table 9 Market Size, by Component, 2015-2019 (USD Million)
Table 10 Market Size, by Component, 2020-2026 (USD Million)
6.2 Solutions
Figure 40 Platform Segment to Grow at a Higher CAGR During the Forecast Period
Table 11 Market Size, by Solution, 2015-2019 (USD Million)
Table 12 Market Size, by Solution, 2020-2026 (USD Million)
Table 13 Solution: Market Size, by Region, 2015-2019 (USD Million)
Table 14 Solutions: Market Size, by Region, 2020-2026 (USD Million)
6.2.1 Software
Table 15 Software: Voice Biometrics Market Size, by Region, 2015-2019 (USD Million)
Table 16 Software: Market Size, by Region, 2020-2026 (USD Million)
6.2.2 Platform
Table 17 Platform: Market Size, by Region, 2015-2019 (USD Million)
Table 18 Platform: Market Size, by Region, 2020-2026 (USD Million)
6.3 Services
Figure 41 Managed Services Segment to Grow at a Higher CAGR During the Forecast Period
Table 19 Market Size, by Service, 2015-2019 (USD Million)
Table 20 Market Size, by Service, 2020-2026 (USD Million)
6.3.1 Professional Services
Figure 42 Consulting Services Segment to Grow at a Higher CAGR During the Forecast Period
Table 21 Market Size, by Professional Service, 2015-2019 (USD Million)
Table 22 Market Size, by Professional Service, 2020-2026 (USD Million)
Table 23 Professional Services: Voice Biometrics Market Size, by Region, 2015-2019 (USD Million)
Table 24 Professional Services: Market Size, by Region, 2020-2026 (USD Million)
6.3.1.1 Consulting
Table 25 Consulting: Market Size, by Region, 2015-2019 (USD Million)
Table 26 Consulting: Market Size, by Region, 2020-2026 (USD Million)
6.3.1.2 System Integration and Implementation
Table 27 System Integration and Implementation: Market Size, by Region, 2015-2019 (USD Million)
Table 28 System Integration and Implementation: Market Size, by Region, 2020-2026 (USD Million)
6.3.1.3 Support and Maintenance
Table 29 Support and Maintenance: Market Size, by Region, 2015-2019 (USD Million)
Table 30 Support and Maintenance: Market Size, by Region, 2020-2026 (USD Million)
6.3.2 Managed Services
Table 31 Managed Service: Market Size, by Region, 2015-2019 (USD Million)
Table 32 Managed Service: Market Size, by Region, 2020-2026 (USD Million)

7 Voice Biometrics Market, by Type
7.1 Introduction
7.1.1 Types: COVID-19 Impact
7.1.2 Types: Market Drivers
Figure 43 Passive Segment to Grow at a Higher CAGR During the Forecast Period
Table 33 Market Size, by Type, 2015-2019 (USD Million)
Table 34 Market Size, by Type, 2020-2026 (USD Million)
7.2 Active Voice Biometrics
Table 35 Active Voice Biometrics: Market Size, by Region, 2015-2019 (USD Million)
Table 36 Active Voice Biometrics: Market Size, by Region, 2020-2026 (USD Million)
7.3 Passive Voice Biometrics
Table 37 Passive Voice Biometrics: Market Size, by Region, 2015-2019 (USD Million)
Table 38 Passive Voice Biometrics: Market Size, by Region, 2020-2026 (USD Million)

8 Voice Biometrics Market, by Authentication Process
8.1 Introduction
8.1.1 Authentication Process: COVID-19 Impact
8.1.2 Authentication Process: Market Drivers
Figure 44 Mobile Applications Segment to Grow at the Highest CAGR During the Forecast Period
Table 39 Market Size, by Authentication Process, 2015-2019 (USD Million)
Table 40 Market Size, by Authentication Process, 2020-2026 (USD Million)
8.2 Automated IVR
Table 41 Automated Ivr: Market Size, by Region, 2015-2019 (USD Million)
Table 42 Automated Ivr: Market Size, by Region, 2020-2026 (USD Million)
8.3 Agent Assisted
Table 43 Agent Assisted: Market Size, by Region, 2015-2019 (USD Million)
Table 44 Agent Assisted: Market Size, by Region, 2020-2026 (USD Million)
8.4 Mobile Applications
Table 45 Mobile Applications: Voice Biometrics Market Size, by Region, 2015-2019 (USD Million)
Table 46 Mobile Applications: Market Size, by Region, 2020-2026 (USD Million)
8.5 Employee Authentication
Table 47 Employee Authentication: Market Size, by Region, 2015-2019 (USD Million)
Table 48 Employee Authentication: Market Size, by Region, 2020-2026 (USD Million)

9 Voice Biometrics Market, by Application
9.1 Introduction
9.1.1 Applications: COVID-19 Impact
9.1.2 Applications: Market Drivers
Figure 45 Transaction Processing Segment to Grow at the Highest CAGR During the Forecast Period
Table 49 Market Size, by Application, 2015-2019 (USD Million)
Table 50 Market Size, by Application, 2020-2026 (USD Million)
9.2 Authentication and Customer Verification
Table 51 Authentication and Customer Verification: Market Size, by Region, 2015-2019 (USD Million)
Table 52 Authentication and Customer Verification: Market Size, by Region, 2020-2026 (USD Million)
9.3 Forensic Voice Analysis and Criminal Investigation
Table 53 Forensic Voice Analysis and Criminal Investigation: Market Size, by Region, 2015-2019 (USD Million)
Table 54 Forensic Voice Analysis and Criminal Investigation: Market Size, by Region, 2020-2026 (USD Million)
9.4 Fraud Detection and Prevention
Table 55 Fraud Detection and Prevention: Voice Biometrics Market Size, by Region, 2015-2019 (USD Million)
Table 56 Fraud Detection and Prevention: Market Size, by Region, 2020-2026 (USD Million)
9.5 Risk and Emergency Management
Table 57 Risk and Emergency Management: Market Size, by Region, 2015-2019 (USD Million)
Table 58 Risk and Emergency Management: Market Size, by Region, 2020-2026 (USD Million)
9.6 Transaction Processing
Table 59 Transaction Processing: Market Size, by Region, 2015-2019 (USD Million)
Table 60 Transaction Processing: Market Size, by Region, 2020-2026 (USD Million)
9.7 Access Control
Table 61 Access Control: Market Size, by Region, 2015-2019 (USD Million)
Table 62 Access Control: Market Size, by Region, 2020-2026 (USD Million)
9.8 Workforce Management
Table 63 Workforce Management: Voice Biometrics Market Size, by Region, 2015-2019 (USD Million)
Table 64 Workforce Management: Market Size, by Region, 2020-2026 (USD Million)
9.9 Other Applications
Table 65 Other Applications: Market Size, by Region, 2015-2019 (USD Million)
Table 66 Other Applications: Market Size, by Region, 2020-2026 (USD Million)

10 Voice Biometrics Market, by Organization Size
10.1 Introduction
10.1.1 Organization Size: COVID-19 Impact
10.1.2 Organization Size: Market Drivers
Figure 46 Small and Medium-Sized Enterprises Segment to Grow at a Higher CAGR During the Forecast Period
Table 67 Market Size, by Organization Size, 2015-2019 (USD Million)
Table 68 Market Size, by Organization Size, 2020-2026 (USD Million)
10.2 Small and Medium-Sized Enterprises
Table 69 Small and Medium-Sized Enterprises: Market Size, by Region, 2015-2019 (USD Million)
Table 70 Small and Medium-Sized Enterprises: Market Size, by Region, 2020-2026 (USD Million)
10.3 Large Enterprises
Table 71 Large Enterprises: Market Size, by Region, 2015-2019 (USD Million)
Table 72 Large Enterprises: Market Size, by Region, 2020-2026 (USD Million)

11 Voice Biometrics Market, by Deployment Mode
11.1 Introduction
11.1.1 Deployment Modes: COVID-19 Impact
11.1.2 Deployment Modes: Market Drivers
Figure 47 On-Premises Segment to Grow at a Higher CAGR During the Forecast Period
Table 73 Market Size, by Deployment Mode, 2015-2019 (USD Million)
Table 74 Market Size, by Deployment Mode, 2020-2026 (USD Million)
11.2 Cloud
Table 75 Cloud: Market Size, by Region, 2015-2019 (USD Million)
Table 76 Cloud: Market Size, by Region, 2020-2026 (USD Million)
11.3 On-Premises
Table 77 On-Premises: Market Size, by Region, 2015-2019 (USD Million)
Table 78 On-Premises: Market Size, by Region, 2020-2026 (USD Million)

12 Voice Biometrics Market, by Vertical
12.1 Introduction
12.1.1 Verticals: COVID-19 Impact
12.1.2 Verticals: Market Drivers
Figure 48 Healthcare and Life Sciences Vertical to Grow at the Highest CAGR During the Forecast Period
Table 79 Market Size, by Vertical, 2015-2019 (USD Million)
Table 80 Market Size, by Vertical, 2020-2026 (USD Million)
12.2 Banking, Financial Services, and Insurance
Table 81 Banking, Financial Services, and Insurance Segment: Market Size, by Region, 2015-2019 (USD Million)
Table 82 Banking, Financial Services, and Insurance Segment: Market Size, by Region, 2020-2026 (USD Million)
12.3 Retail and Ecommerce
Table 83 Retail and Ecommerce: Market Size, by Region, 2015-2019 (USD Million)
Table 84 Retail and Ecommerce: Market Size, by Region, 2020-2026 (USD Million)
12.4 It and Telecom
Table 85 It and Telecom: Voice Biometrics Market Size, by Region, 2015-2019 (USD Million)
Table 86 It and Telecom: Market Size, by Region, 2020-2026 (USD Million)
12.5 Government and Defense
Table 87 Government and Defense: Market Size, by Region, 2015-2019 (USD Million)
Table 88 Government and Defense: Market Size, by Region, 2020-2026 (USD Million)
12.6 Healthcare and Life Sciences
Table 89 Healthcare and Life Sciences: Market Size, by Region, 2015-2019 (USD Million)
Table 90 Healthcare and Life Sciences: Market Size, by Region, 2020-2026 (USD Million)
12.7 Travel and Hospitality
Table 91 Travel and Hospitality: Market Size, by Region, 2015-2019 (USD Million)
Table 92 Travel and Hospitality: Market Size, by Region, 2020-2026 (USD Million)
12.8 Transportation and Logistics
Table 93 Transportation and Logistics: Market Size, by Region, 2015-2019 (USD Million)
Table 94 Transportation and Logistics: Market Size, by Region, 2020-2026 (USD Million)
12.9 Energy and Utilities
Table 95 Energy and Utilities: Voice Biometrics Market Size, by Region, 2015-2019 (USD Million)
Table 96 Energy and Utilities: Market Size, by Region, 2020-2026 (USD Million)
12.10 Other Verticals
Table 97 Other Verticals: Market Size, by Region, 2015-2019 (USD Million)
Table 98 Other Verticals: Market Size, by Region, 2020-2026 (USD Million)

13 Voice Biometrics Market, by Region
13.1 Introduction
Figure 49 Asia-Pacific to Grow at the Highest CAGR During the Forecast Period
Figure 50 India to Account for Highest CAGR During the Forecast Period
13.2 North America
13.2.1 North America: Market Drivers
13.2.2 North America: COVID-19 Impact
13.2.3 North America: Regulatory Implications
13.2.4 United States Securities and Exchange Commission
13.2.5 International Organization for Standardization 27001
13.2.6 California Consumer Privacy Act
13.2.7 Health Insurance Portability and Accountability Act of 1996
Figure 51 North America Market Snapshot
Table 99 North America: Voice Biometrics Market Size, by Component, 2015-2019 (USD Million)
Table 100 North America: Market Size, by Component, 2020-2026 (USD Million)
Table 101 North America: Market Size, by Solution, 2015-2019 (USD Million)
Table 102 North America: Market Size, by Solution, 2020-2026 (USD Million)
Table 103 North America: Market Size, by Service, 2015-2019 (USD Million)
Table 104 North America: Market Size, by Service, 2020-2026 (USD Million)
Table 105 North America: Market Size, by Professional Service, 2015-2019 (USD Million)
Table 106 North America: Market Size, by Professional Service, 2020-2026 (USD Million)
Table 107 North America: Market Size, by Type, 2015-2019 (USD Million)
Table 108 North America: Market Size, by Type, 2020-2026 (USD Million)
Table 109 North America: Market Size, by Authentication Process, 2015-2019 (USD Million)
Table 110 North America: Voice Biometrics Market Size, by Authentication Process, 2020-2026 (USD Million)
Table 111 North America: Market Size, by Deployment Mode, 2015-2019 (USD Million)
Table 112 North America: Market Size, by Deployment Mode, 2020-2026 (USD Million)
Table 113 North America: Market Size, by Organization Size, 2015-2019 (USD Million)
Table 114 North America: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 115 North America: Market Size, by Application, 2015-2019 (USD Million)
Table 116 North America: Market Size, by Application, 2020-2026 (USD Million)
Table 117 North America: Market Size, by Vertical, 2015-2019 (USD Million)
Table 118 North America: Market Size, by Vertical, 2020-2026 (USD Million)
Table 119 North America: Market Size, by Country, 2015-2019 (USD Million)
Table 120 North America: Market Size, by Country, 2020-2025 (USD Million)
13.2.8 United States
13.2.9 Canada
13.3 Europe
13.3.1 Europe: Market Drivers
13.3.2 Europe: COVID-19 Impact
13.3.3 Europe: Regulatory Implications
13.3.4 European Association for Biometrics
13.3.5 General Data Protection Regulation
Table 121 Europe: Voice Biometrics Market Size, by Component, 2015-2019 (USD Million)
Table 122 Europe: Market Size, by Component, 2020-2026 (USD Million)
Table 123 Europe: Market Size, by Solution, 2015-2019 (USD Million)
Table 124 Europe: Market Size, by Solution, 2020-2026 (USD Million)
Table 125 Europe: Market Size, by Service, 2015-2019 (USD Million)
Table 126 Europe: Market Size, by Service, 2020-2026 (USD Million)
Table 127 Europe: Market Size, by Professional Service, 2015-2019 (USD Million)
Table 128 Europe: Market Size, by Professional Service, 2020-2026 (USD Million)
Table 129 Europe: Market Size, by Type, 2015-2019 (USD Million)
Table 130 Europe: Market Size, by Type, 2020-2026 (USD Million)
Table 131 Europe: Market Size, by Authentication Process, 2015-2019 (USD Million)
Table 132 Europe: Market Size, by Authentication Process, 2020-2026 (USD Million)
Table 133 Europe: Voice Biometrics Market Size, by Deployment Mode, 2015-2019 (USD Million)
Table 134 Europe: Market Size, by Deployment Mode, 2020-2026 (USD Million)
Table 135 Europe: Market Size, by Organization Size, 2015-2019 (USD Million)
Table 136 Europe: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 137 Europe: Market Size, by Application, 2015-2019 (USD Million)
Table 138 Europe: Market Size, by Application, 2020-2026 (USD Million)
Table 139 Europe: Market Size, by Vertical, 2015-2019 (USD Million)
Table 140 Europe: Market Size, by Vertical, 2020-2026 (USD Million)
Table 141 Europe: Market Size, by Country, 2015-2019 (USD Million)
Table 142 Europe: Market Size, by Country, 2020-2025 (USD Million)
13.3.6 United Kingdom
13.3.7 Germany
13.3.8 France
13.3.9 Rest of Europe
13.4 Asia-Pacific
13.4.1 Asia-Pacific: Market Drivers
13.4.2 Asia-Pacific: COVID-19 Impact
13.4.3 Asia-Pacific: Regulatory Implications
13.4.4 Personal Data Protection Act
13.4.5 International Organization for Standardization 27001
Figure 52 Asia-Pacific: Market Snapshot
Table 143 Asia-Pacific: Voice Biometrics Market Size, by Component, 2015-2019 (USD Million)
Table 144 Asia-Pacific: Market Size, by Component, 2020-2026 (USD Million)
Table 145 Asia-Pacific: Voice Biometrics Size, by Solution, 2015-2019 (USD Million)
Table 146 Asia-Pacific: Market Size, by Solution, 2020-2026 (USD Million)
Table 147 Asia-Pacific: Market Size, by Service, 2015-2019 (USD Million)
Table 148 Asia-Pacific: Market Size, by Service, 2020-2026 (USD Million)
Table 149 Asia-Pacific: Market Size, by Professional Service, 2015-2019 (USD Million)
Table 150 Asia-Pacific: Market Size, by Professional Service, 2020-2026 (USD Million)
Table 151 Asia-Pacific: Market Size, by Type, 2015-2019 (USD Million)
Table 152 Asia-Pacific: Market Size, by Type, 2020-2026 (USD Million)
Table 153 Asia-Pacific: Market Size, by Authentication Process, 2015-2019 (USD Million)
Table 154 Asia-Pacific: Market Size, by Authentication Process, 2020-2026 (USD Million)
Table 155 Asia-Pacific: Market Size, by Deployment Mode, 2015-2019 (USD Million)
Table 156 Asia-Pacific: Voice Biometrics Market Size, by Deployment Mode, 2020-2026 (USD Million)
Table 157 Asia-Pacific: Market Size, by Organization Size, 2015-2019 (USD Million)
Table 158 Asia-Pacific: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 159 Asia-Pacific: Market Size, by Application, 2015-2019 (USD Million)
Table 160 Asia-Pacific: Market Size, by Application, 2020-2026 (USD Million)
Table 161 Asia-Pacific: Market Size, by Vertical, 2015-2019 (USD Million)
Table 162 Asia-Pacific: Market Size, by Vertical, 2020-2026 (USD Million)
Table 163 Asia-Pacific: Market Size, by Country, 2015-2019 (USD Million)
Table 164 Asia-Pacific: Market Size, by Country, 2020-2025 (USD Million)
13.4.6 China
13.4.7 India
13.4.8 Japan
13.4.9 Rest of Asia-Pacific
13.5 Middle East and Africa
13.5.1 Middle East and Africa: Voice Biometric Market Drivers
13.5.2 Middle East and Africa: COVID-19 Impact
13.5.3 Middle East and Africa: Regulatory Implications
13.5.4 Personal Data Protection Law
Table 165 Middle East and Africa: Voice Biometrics Market Size, by Component, 2015-2019 (USD Million)
Table 166 Middle East and Africa: Market Size, by Component, 2020-2026 (USD Million)
Table 167 Middle East and Africa: Market Size, by Solution, 2015-2019 (USD Million)
Table 168 Middle East and Africa: Market Size, by Solution, 2020-2026 (USD Million)
Table 169 Middle East and Africa: Market Size, by Service, 2015-2019 (USD Million)
Table 170 Middle East and Africa: Market Size, by Service, 2020-2026 (USD Million)
Table 171 Middle East and Africa: Market Size, by Professional Service, 2015-2019 (USD Million)
Table 172 Middle East and Africa: Market Size, by Professional Service, 2020-2026 (USD Million)
Table 173 Middle East and Africa: Market Size, by Type, 2015-2019 (USD Million)
Table 174 Middle East and Africa: Market Size, by Type, 2020-2026 (USD Million)
Table 175 Middle East and Africa: Market Size, by Authentication Process, 2015-2019 (USD Million)
Table 176 Middle East and Africa: Market Size, by Authentication Process, 2020-2026 (USD Million)
Table 177 Middle East and Africa: Voice Biometrics Market Size, by Deployment Mode, 2015-2019 (USD Million)
Table 178 Middle East and Africa: Market Size, by Deployment Mode, 2020-2026 (USD Million)
Table 179 Middle East and Africa: Market Size, by Organization Size, 2015-2019 (USD Million)
Table 180 Middle East and Africa: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 181 Middle East and Africa: Market Size, by Application, 2015-2019 (USD Million)
Table 182 Middle East and Africa: Market Size, by Application, 2020-2026 (USD Million)
Table 183 Middle East and Africa: Market Size, by Vertical, 2015-2019 (USD Million)
Table 184 Middle East and Africa: Market Size, by Vertical, 2020-2026 (USD Million)
Table 185 Middle East and Africa: Market Size, by Country, 2015-2019 (USD Million)
Table 186 Middle East and Africa: Market Size, by Country, 2020-2025 (USD Million)
13.5.5 South Africa
13.5.6 United Arab Emirates
13.5.7 Kingdom of Saudi Arabia
13.5.8 Rest of Middle East and Africa
13.6 Latin America
13.6.1 Latin America: Market Drivers
13.6.2 Latin America: COVID-19
13.6.3 Latin America: Regulatory Implications
13.6.4 Federal Law on Protection of Personal Data Held by Individuals
Table 187 Latin America: Voice Biometrics Market Size, by Component, 2015-2019 (USD Million)
Table 188 Latin America: Market Size, by Component, 2020-2026 (USD Million)
Table 189 Latin America: Voice Biometrics Size, by Solution, 2015-2019 (USD Million)
Table 190 Latin America: Market Size, by Solution, 2020-2026 (USD Million)
Table 191 Latin America: Market Size, by Service, 2015-2019 (USD Million)
Table 192 Latin America: Market Size, by Service, 2020-2026 (USD Million)
Table 193 Latin America: Market Size, by Professional Service, 2015-2019 (USD Million)
Table 194 Latin America: Market Size, by Professional Service, 2020-2026 (USD Million)
Table 195 Latin America: Market Size, by Type, 2015-2019 (USD Million)
Table 196 Latin America: Market Size, by Type, 2020-2026 (USD Million)
Table 197 Latin America: Market Size, by Authentication Process, 2015-2019 (USD Million)
Table 198 Latin America: Market Size, by Authentication Process, 2020-2026 (USD Million)
Table 199 Latin America: Voice Biometrics Market Size, by Deployment Mode, 2015-2019 (USD Million)
Table 200 Latin America: Market Size, by Deployment Mode, 2020-2026 (USD Million)
Table 201 Latin America: Market Size, by Organization Size, 2015-2019 (USD Million)
Table 202 Latin America: Market Size, by Organization Size, 2020-2026 (USD Million)
Table 203 Latin America: Market Size, by Application, 2015-2019 (USD Million)
Table 204 Latin America: Market Size, by Application, 2020-2026 (USD Million)
Table 205 Latin America: Market Size, by Vertical, 2015-2019 (USD Million)
Table 206 Latin America: Market Size, by Vertical, 2020-2026 (USD Million)
Table 207 Latin America: Market Size, by Country, 2015-2019 (USD Million)
Table 208 Latin America: Market Size, by Country, 2020-2025 (USD Million)
13.6.5 Brazil
13.6.6 Mexico
13.6.7 Rest of Latin America

14 Competitive Landscape
14.1 Overview
14.2 Market Evaluation Framework
Figure 53 Market Evaluation Framework: Partnerships and Expansions from 2018 to 2020
14.3 Market Share, 2020
Figure 54 Nuance Led the Voice Biometrics Market in 2020
14.4 Historical Revenue Analysis of Key Market Players
Figure 55 Revenue Analysis of Key Market Players
14.5 Company Evaluation Matrix Definitions and Methodology
14.5.1 Star
14.5.2 Emerging Leaders
14.5.3 Pervasive
14.5.4 Participants
Figure 56 Market (Global), Company Evaluation Matrix, 2020
14.6 Strength of Product Portfolio
Figure 57 Product Portfolio Analysis of Top Players in the Market
14.7 Business Strategy Excellence
Figure 58 Business Strategy Excellence of Top Players in the Market
14.8 Ranking of Key Market Players in the Voice Biometrics Market, 2020
Figure 59 Ranking of Key Players, 2020
14.9 Company (Major Players) Product Footprint Analysis
Table 209 Company (Major Players) Product Footprint
Table 210 Company (Major Players) Application Footprint -Part 1
Table 211 Company (Major Players) Application Footprint - Part 2
Table 212 Company (Major Players) Vertical Footprint - Part 1
Table 213 Company (Major Players) Vertical Footprint - Part 2
Table 214 Company (Major Players) Region Footprint
14.10 Startup/Sme Evaluation Matrix, 2020
14.10.1 Progressive Companies
14.10.2 Responsive Companies
14.10.3 Dynamic Companies
14.10.4 Starting Blocks
Figure 60 Voice Biometrics Market (Global), Startup/Sme Evaluation Matrix, 2020
14.11 Strength of Product Portfolio
Figure 61 Product Portfolio Analysis of Top Startups in the Market
14.12 Business Strategy Excellence
Figure 62 Business Strategy Excellence of Top Startups in the Market
14.13 Company (Startup/ SMEs) Product Footprint Analysis
Table 215 Company (Startup/ SMEs) Product Footprint
Table 216 Company (Startup/ SMEs) Application Footprint - Part 1
Table 217 Company (Startup/ SMEs) Application Footprint
Table 218 Company (Startup/ SMEs) Vertical Footprint - Part 1
Table 219 Company (Startup/ SMEs) Vertical Footprint - Part 2
Table 220 Company (Startup/ SMEs) Region Footprint
14.14 Competitive Scenario
14.14.1 Product Launches and Product Enhancements
Table 221 Product Launches, 2019-2020
14.14.2 Deals
Table 222 Deals, 2019-2021
14.14.3 Others
Table 223 Others, 2018-2019

15 Company Profiles
15.1 Introduction
(Business Overview, Products Offered, Recent Developments, COVID-19 Developments & Analyst's View)*
15.2 Major Players
15.2.1 Nuance
Table 224 Nuance: Business Overview
Figure 63 Nuance: Financial Overview
Table 225 Nuance: Products Offered
Table 226 Nuance: Voice Biometrics Market: Solution Launches and Enhancements
Table 227 Nuance: Market: Deals
15.2.2 Nice
Table 228 Nice: Business Overview
Figure 64 Nice: Financial Overview
Table 229 Nice: Products Offered
Table 230 Nice: Market: Solution Launches
Table 231 Nice: Market: Deals
15.2.3 Verint
Table 232 Verint: Business Overview
Figure 65 Verint: Financial Overview
Table 233 Verint: Products Offered
Table 234 Verint: Voice Biometrics Market: Solution Launches
Table 235 Verint: Market: Deals
15.2.4 Pindrop
Table 236 Pindrop: Business Overview
Table 237 Pindrop: Products Offered
Table 238 Pindrop: Market: Solution Launches and Enhancements
Table 239 Pindrop: Market: Deals
15.2.5 Lexisnexis Risk Solutions
Table 240 Lexisnexis Risk Solutions: Business Overview
Table 241 Lexisnexis Risk Solutions: Products Offered
Table 242 Lexisnexis Risk Solutions: Voice Biometrics Market: Deals
15.2.6 Phonexia
Table 243 Phonexia: Business Overview
Table 244 Phonexia: Products Offered
Table 245 Phonexia: Market: Solution Enhancements
15.2.7 VBG
Table 246 VBG: Business Overview
Table 247 VBG: Products Offered
15.2.8 Aculab
Table 248 Aculab: Business Overview
Table 249 Aculab: Products Offered
Table 250 Aculab: Voice Biometrics Market: Solution Launches and Enhancements
Table 251 Aculab: Market: Deals
15.2.9 Auraya
Table 252 Auraya: Business Overview
Table 253 Auraya: Products Offered
Table 254 Auraya: Market: Solution Enhancements and Launches
Table 255 Auraya: Market: Deals
15.2.10 Onevault
Table 256 Onevault: Business Overview
Table 257 Onevault: Products Offered
Table 258 Onevault: Market: Business Expansion
Table 259 Onevault: Voice Biometrics Market: Deals
15.2.11 Aware
15.2.12 Speechpro
15.2.13 Lumenvox
15.2.14 Uniphore
15.2.15 Sestek
15.2.16 Voicepin
15.2.17 Qss Technosoft
15.2.18 Voxta
15.2.19 Interactions
15.3 Startup/ SME Players
15.3.1 Id R&D
15.3.2 Kaizen Secure Voiz
15.3.3 Hypr
15.3.4 Element
15.3.5 Trust Stamp
15.3.6 Anyvision

*Details on Business Overview, Products Offered, Recent Developments, COVID-19 Developments & Analyst's View Might Not be Captured in Case of Unlisted Companies.

16 Adjacent and Related Markets
16.1 Introduction
16.2 Speech Analytics Market - Global Forecast to 2025
16.2.1 Market Definition
16.2.2 Market Overview
16.2.2.1 Speech Analytics Market, by Component
Table 260 Speech Analytics Market Size, by Component, 2014-2019 (USD Million)
Table 261 Seech Analytics Market Size, by Component, 2019-2025 (USD Million)
16.2.2.2 Speech Analytics Market, by Deployment Mode
Table 262 Speech Analytics Market Size, by Deployment Mode, 2014-2019 (USD Million)
Table 263 Speech Analytics Market Size, by Deployment Mode, 2019-2025 (USD Million)
16.2.2.3 Speech Analytics Market, by Organization Size
Table 264 Speech Analytics Market Size, by Organization Size, 2014-2019 (USD Million)
Table 265 Speech Analytics Market Size, by Organization Size, 2019-2025 (USD Million)
16.2.2.4 Customer Analytics Market, by Application
Table 266 Speech Analytics Market Size, by Application, 2014-2019 (USD Million)
Table 267 Speech Analytics Market Size, by Application, 2019-2025 (USD Million)
16.2.2.5 Speech Analytics Market, by Vertical
Table 268 Speech Analytics Market Size, by Vertical, 2014-2019 (USD Million)
Table 269 Speech Analytics Market Size, by Vertical, 2019-2025 (USD Million)
16.2.2.6 Speech Analytics Market, by Region
Table 270 Speech Analytics Market Size, by Region, 2014-2019 (USD Million)
Table 271 Speech Analytics Market Size, by Region, 2019-2025 (USD Million)
16.3 Voice Analytics Market - Global Forecast to 2024
16.3.1 Market Definition
16.3.2 Market Overview
16.3.2.1 Voice Analytics Market, by Component
Table 272 Voice Analytics Market Size, by Component, 2017-2024 (USD Million)
16.3.2.2 Voice Analytics Market, by Deployment Mode
Table 273 Voice Analytics Market Size, by Deployment Mode, 2017-2024 (USD Million)
16.3.2.3 Voice Analytics Market, by Application
Table 274 Voice Analytics Market Size, by Application, 2017-2024 (USD Million)
16.3.2.4 Voice Analytics Market, by Organization Size
Table 275 Voice Analytics Market Size, by Organization Size, 2017-2024 (USD Million)
16.3.2.5 Retail Analytics Market, by Vertical
Table 276 Voice Analytics Market Size, by Vertical, 2017-2024 (USD Million)
16.3.2.6 Retail Analytics Market, by Region
Table 277 Voice Analytics Market Size, by Region, 2017-2024 (USD Million)

17 Appendix
17.1 Industry Experts
17.2 Discussion Guide
17.3 Knowledge Store: The Subscription Portal
17.4 Available Customizations

Note: Product cover images may vary from those shown
  • Aculab
  • Anyvision
  • Auraya
  • Aware
  • Element
  • Hypr
  • ID R&D
  • Interactions
  • Kaizen Secure Voiz
  • Lexisnexis Risk Solutions
  • Lumenvox
  • Nice
  • Nuance
  • Onevault
  • Phonexia
  • Pindrop
  • QSS Technosoft
  • Sestek
  • Speechpro
  • Trust Stamp
  • Uniphore
  • VBG
  • Verint
  • Voicepin
  • Voxta
Note: Product cover images may vary from those shown

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