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Chatbot Market Research Report by Deployment Mode, by Organization Size, by Component, by Application, by Region - Global Forecast to 2026 - Cumulative Impact of COVID-19

  • ID: 5322959
  • Report
  • July 2021
  • Region: Global
  • 188 pages
  • 360iResearch™
UP TO OFF
until Sep 30th 2021
The Global Chatbot Market will Grow to USD 11,930.44 Million by 2026, at a CAGR of 27.59%

FEATURED COMPANIES

  • Aivo
  • Cognicor Technologies
  • Google
  • Kevit
  • Microsoft
  • Personetics
  • MORE
The Global Chatbot Market size was estimated at USD 2,764.19 Million in 2020 and expected to reach USD 3,517.73 Million in 2021, at a Compound Annual Growth Rate (CAGR) 27.59% to reach USD 11,930.44 Million by 2026.



Market Statistics:


The report provides market sizing and forecast across five major currencies - USD, EUR GBP, JPY, and AUD. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2019 are considered historical years, 2020 as the base year, 2021 as the estimated year, and years from 2022 to 2026 are considered the forecast period.

Market Segmentation & Coverage:


This research report categorizes the Chatbot to forecast the revenues and analyze the trends in each of the following sub-markets:
  • Based on Deployment Mode, the Chatbot Market was studied across Cloud and On-Premises.
  • Based on Channel Integration, the Chatbot Market was studied across Contact Centers, Social Media, and Websites.
  • Based on Organization Size, the Chatbot Market was studied across Large Enterprises and Small and Medium-Sized Enterprises.
  • Based on Component, the Chatbot Market was studied across Services and Solutions. The Services is further studied across Managed Services and Professional Services. The Solutions is further studied across Platform and Software.
  • Based on Application, the Chatbot Market was studied across Branding and Advertisement, Customer Engagement and Retention, Customer Service, Data Privacy and Compliance, Employee Engagement and on Boarding, Payment Processing, and Personal Assistant.
  • Based on Region, the Chatbot Market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, and Thailand. The Europe, Middle East & Africa is further studied across France, Germany, Italy, Netherlands, Qatar, Russia, Saudi Arabia, South Africa, Spain, United Arab Emirates, and United Kingdom.

Cumulative Impact of COVID-19:


COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Competitive Strategic Window:


The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:


The FPNV Positioning Matrix evaluates and categorizes the vendors in the Chatbot Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:


The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Company Usability Profiles:


The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Chatbot Market, including Aivo, Amazon Web Services (AWS), Artificial Solutions, Chatfuel, Cognicor Technologies, Contus, Conversica, Creative Virtual, Google, Gupshup, IBM, Inbenta, Kevit, Keyreply, Kore.AI, Livechat, Microsoft, Mindmeld, Nuance Communications, Oracle, Personetics, Pypestream, Servicenow, Smartbots, Yekaliva, and Yellow Messenger.

The report provides insights on the following pointers:


1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:


1. What is the market size and forecast of the Global Chatbot Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Chatbot Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Chatbot Market?
4. What is the competitive strategic window for opportunities in the Global Chatbot Market?
5. What are the technology trends and regulatory frameworks in the Global Chatbot Market?
6. What is the market share of the leading vendors in the Global Chatbot Market?
7. What modes and strategic moves are considered suitable for entering the Global Chatbot Market?
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Aivo
  • Cognicor Technologies
  • Google
  • Kevit
  • Microsoft
  • Personetics
  • MORE
1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update

3. Executive Summary
3.1. Introduction
3.2. Market Outlook
3.3. Deployment Mode Outlook
3.4. Channel Integration Outlook
3.5. Organization Size Outlook
3.6. Component Outlook
3.7. Application Outlook
3.8. Region Outlook
3.9. Competitor Outlook

4. Market Overview
4.1. Introduction
4.2. Cumulative Impact of COVID-19

5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Advancements in technology such as AI, and cloud
5.1.1.2. Rise in need toward improvement of customer relationship management (CRM)
5.1.1.3. Wide adoption of chatbots in healthcare industry
5.1.1.4. Rising investment by government in smart tools to improve effectiveness and reduce waiting time
5.1.2. Restraints
5.1.2.1. Lack of recognising user intents and effective response
5.1.3. Opportunities
5.1.3.1. Enterprises investment and focus on improving customer experience and support with chatbots
5.1.3.2. Continuous technological advancements in chatbots
5.1.3.3. Emerging automated care trend using chatbots
5.1.4. Challenges
5.1.4.1. Crucial to create chatbots which can assure data privacy for customers
5.1.4.2. Possibilities of misinterpret human emotions and sentiments
5.2. Porters Five Forces Analysis
5.2.1. Threat of New Entrants
5.2.2. Threat of Substitutes
5.2.3. Bargaining Power of Customers
5.2.4. Bargaining Power of Suppliers
5.2.5. Industry Rivalry

6. Chatbot Market, by Deployment Mode
6.1. Introduction
6.2. Cloud
6.3. On-Premises

7. Chatbot Market, by Channel Integration
7.1. Introduction
7.2. Contact Centers
7.3. Social Media
7.4. Websites

8. Chatbot Market, by Organization Size
8.1. Introduction
8.2. Large Enterprises
8.3. Small and Medium-Sized Enterprises

9. Chatbot Market, by Component
9.1. Introduction
9.2. Services
9.2.1. Managed Services
9.2.2. Professional Services
9.3. Solutions
9.3.1. Platform
9.3.2. Software

10. Chatbot Market, by Application
10.1. Introduction
10.2. Branding and Advertisement
10.3. Customer Engagement and Retention
10.4. Customer Service
10.5. Data Privacy and Compliance
10.6. Employee Engagement and on Boarding
10.7. Payment Processing
10.8. Personal Assistant

11. Americas Chatbot Market
11.1. Introduction
11.2. Argentina
11.3. Brazil
11.4. Canada
11.5. Mexico
11.6. United States

12. Asia-Pacific Chatbot Market
12.1. Introduction
12.2. Australia
12.3. China
12.4. India
12.5. Indonesia
12.6. Japan
12.7. Malaysia
12.8. Philippines
12.9. Singapore
12.10. South Korea
12.11. Thailand

13. Europe, Middle East & Africa Chatbot Market
13.1. Introduction
13.2. France
13.3. Germany
13.4. Italy
13.5. Netherlands
13.6. Qatar
13.7. Russia
13.8. Saudi Arabia
13.9. South Africa
13.10. Spain
13.11. United Arab Emirates
13.12. United Kingdom

14. Competitive Landscape
14.1. FPNV Positioning Matrix
14.1.1. Quadrants
14.1.2. Business Strategy
14.1.3. Product Satisfaction
14.2. Market Ranking Analysis
14.3. Market Share Analysis, By Key Player
14.4. Competitive Scenario
14.4.1. Merger & Acquisition
14.4.2. Agreement, Collaboration, & Partnership
14.4.3. New Product Launch & Enhancement
14.4.4. Investment & Funding
14.4.5. Award, Recognition, & Expansion

15. Company Usability Profiles
15.1. Aivo
15.2. Amazon Web Services (AWS)
15.3. Artificial Solutions
15.4. Chatfuel
15.5. Cognicor Technologies
15.6. Contus
15.7. Conversica
15.8. Creative Virtual
15.9. Google
15.10. Gupshup
15.11. IBM
15.12. Inbenta
15.13. Kevit
15.14. Keyreply
15.15. Kore.AI
15.16. Livechat
15.17. Microsoft
15.18. Mindmeld
15.19. Nuance Communications
15.20. Oracle
15.21. Personetics
15.22. Pypestream
15.23. Servicenow
15.24. Smartbots
15.25. Yekaliva
15.26. Yellow Messenger

16. Appendix
16.1. Discussion Guide
16.2. License & Pricing

List of Figures
FIGURE 1. GLOBAL CHATBOT MARKET SIZE, 2020 VS 2026 (USD MILLION)
FIGURE 2. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2020 (USD MILLION)
FIGURE 3. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2020 (USD MILLION)
FIGURE 4. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2020 (USD MILLION)
FIGURE 5. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2020 (USD MILLION)
FIGURE 6. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2020 (USD MILLION)
FIGURE 7. GLOBAL CHATBOT MARKET SIZE, BY REGION, 2020 (USD MILLION)
FIGURE 8. GLOBAL CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 9. GLOBAL CHATBOT MARKET: MARKET DYNAMICS
FIGURE 10. GLOBAL CHATBOT MARKET: PORTERS FIVE FORCES ANALYSIS
FIGURE 11. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2020 VS 2026 (%)
FIGURE 12. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2020 VS 2026 (USD MILLION)
FIGURE 13. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2026
FIGURE 14. GLOBAL CHATBOT MARKET SIZE, BY CLOUD, 2018-2026 (USD MILLION)
FIGURE 15. GLOBAL CHATBOT MARKET SIZE, BY CLOUD, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 16. GLOBAL CHATBOT MARKET SIZE, BY ON-PREMISES, 2018-2026 (USD MILLION)
FIGURE 17. GLOBAL CHATBOT MARKET SIZE, BY ON-PREMISES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 18. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2020 VS 2026 (%)
FIGURE 19. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2020 VS 2026 (USD MILLION)
FIGURE 20. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2026
FIGURE 21. GLOBAL CHATBOT MARKET SIZE, BY CONTACT CENTERS, 2018-2026 (USD MILLION)
FIGURE 22. GLOBAL CHATBOT MARKET SIZE, BY CONTACT CENTERS, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 23. GLOBAL CHATBOT MARKET SIZE, BY SOCIAL MEDIA, 2018-2026 (USD MILLION)
FIGURE 24. GLOBAL CHATBOT MARKET SIZE, BY SOCIAL MEDIA, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 25. GLOBAL CHATBOT MARKET SIZE, BY WEBSITES, 2018-2026 (USD MILLION)
FIGURE 26. GLOBAL CHATBOT MARKET SIZE, BY WEBSITES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 27. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2020 VS 2026 (%)
FIGURE 28. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2020 VS 2026 (USD MILLION)
FIGURE 29. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2026
FIGURE 30. GLOBAL CHATBOT MARKET SIZE, BY LARGE ENTERPRISES, 2018-2026 (USD MILLION)
FIGURE 31. GLOBAL CHATBOT MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 32. GLOBAL CHATBOT MARKET SIZE, BY SMALL AND MEDIUM-SIZED ENTERPRISES, 2018-2026 (USD MILLION)
FIGURE 33. GLOBAL CHATBOT MARKET SIZE, BY SMALL AND MEDIUM-SIZED ENTERPRISES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 34. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2020 VS 2026 (%)
FIGURE 35. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2020 VS 2026 (USD MILLION)
FIGURE 36. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2026
FIGURE 37. GLOBAL CHATBOT MARKET SIZE, BY SERVICES, 2018-2026 (USD MILLION)
FIGURE 38. GLOBAL CHATBOT MARKET SIZE, BY SERVICES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 39. GLOBAL CHATBOT MARKET SIZE, BY MANAGED SERVICES, 2018-2026 (USD MILLION)
FIGURE 40. GLOBAL CHATBOT MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 41. GLOBAL CHATBOT MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2026 (USD MILLION)
FIGURE 42. GLOBAL CHATBOT MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 43. GLOBAL CHATBOT MARKET SIZE, BY SOLUTIONS, 2018-2026 (USD MILLION)
FIGURE 44. GLOBAL CHATBOT MARKET SIZE, BY SOLUTIONS, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 45. GLOBAL CHATBOT MARKET SIZE, BY PLATFORM, 2018-2026 (USD MILLION)
FIGURE 46. GLOBAL CHATBOT MARKET SIZE, BY PLATFORM, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 47. GLOBAL CHATBOT MARKET SIZE, BY SOFTWARE, 2018-2026 (USD MILLION)
FIGURE 48. GLOBAL CHATBOT MARKET SIZE, BY SOFTWARE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 49. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2020 VS 2026 (%)
FIGURE 50. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2020 VS 2026 (USD MILLION)
FIGURE 51. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2026
FIGURE 52. GLOBAL CHATBOT MARKET SIZE, BY BRANDING AND ADVERTISEMENT, 2018-2026 (USD MILLION)
FIGURE 53. GLOBAL CHATBOT MARKET SIZE, BY BRANDING AND ADVERTISEMENT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 54. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, 2018-2026 (USD MILLION)
FIGURE 55. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 56. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER SERVICE, 2018-2026 (USD MILLION)
FIGURE 57. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 58. GLOBAL CHATBOT MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, 2018-2026 (USD MILLION)
FIGURE 59. GLOBAL CHATBOT MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 60. GLOBAL CHATBOT MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON BOARDING, 2018-2026 (USD MILLION)
FIGURE 61. GLOBAL CHATBOT MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON BOARDING, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 62. GLOBAL CHATBOT MARKET SIZE, BY PAYMENT PROCESSING, 2018-2026 (USD MILLION)
FIGURE 63. GLOBAL CHATBOT MARKET SIZE, BY PAYMENT PROCESSING, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 64. GLOBAL CHATBOT MARKET SIZE, BY PERSONAL ASSISTANT, 2018-2026 (USD MILLION)
FIGURE 65. GLOBAL CHATBOT MARKET SIZE, BY PERSONAL ASSISTANT, BY REGION, 2020 VS 2026 (USD MILLION)
FIGURE 66. AMERICAS CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 67. ARGENTINA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 68. BRAZIL CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 69. CANADA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 70. MEXICO CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 71. UNITED STATES CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 72. ASIA-PACIFIC CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 73. AUSTRALIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 74. CHINA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 75. INDIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 76. INDONESIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 77. JAPAN CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 78. MALAYSIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 79. PHILIPPINES CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 80. SINGAPORE CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 81. SOUTH KOREA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 82. THAILAND CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 83. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 84. FRANCE CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 85. GERMANY CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 86. ITALY CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 87. NETHERLANDS CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 88. QATAR CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 89. RUSSIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 90. SAUDI ARABIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 91. SOUTH AFRICA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 92. SPAIN CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 93. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 94. UNITED KINGDOM CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
FIGURE 95. GLOBAL CHATBOT MARKET: FPNV POSITIONING MATRIX
FIGURE 96. GLOBAL CHATBOT MARKET: SHARE, BY KEY PLAYER, 2020
FIGURE 97. COMPETITIVE SCENARIO ANALYSIS IN GLOBAL CHATBOT MARKET, BY TYPE

List of Tables
TABLE 1. GLOBAL CHATBOT MARKET: MARKET SEGMENTATION & COVERAGE
TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2016–2020
TABLE 3. GLOBAL CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 4. GLOBAL CHATBOT MARKET SIZE, BY DEPLOYMENT MODE, 2018-2026 (USD MILLION)
TABLE 5. GLOBAL CHATBOT MARKET SIZE, BY CLOUD, BY REGION, 2018-2026 (USD MILLION)
TABLE 6. GLOBAL CHATBOT MARKET SIZE, BY ON-PREMISES, BY REGION, 2018-2026 (USD MILLION)
TABLE 7. GLOBAL CHATBOT MARKET SIZE, BY CHANNEL INTEGRATION, 2018-2026 (USD MILLION)
TABLE 8. GLOBAL CHATBOT MARKET SIZE, BY CONTACT CENTERS, BY REGION, 2018-2026 (USD MILLION)
TABLE 9. GLOBAL CHATBOT MARKET SIZE, BY SOCIAL MEDIA, BY REGION, 2018-2026 (USD MILLION)
TABLE 10. GLOBAL CHATBOT MARKET SIZE, BY WEBSITES, BY REGION, 2018-2026 (USD MILLION)
TABLE 11. GLOBAL CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2026 (USD MILLION)
TABLE 12. GLOBAL CHATBOT MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2026 (USD MILLION)
TABLE 13. GLOBAL CHATBOT MARKET SIZE, BY SMALL AND MEDIUM-SIZED ENTERPRISES, BY REGION, 2018-2026 (USD MILLION)
TABLE 14. GLOBAL CHATBOT MARKET SIZE, BY COMPONENT, 2018-2026 (USD MILLION)
TABLE 15. GLOBAL CHATBOT MARKET SIZE, BY SERVICES, BY REGION, 2018-2026 (USD MILLION)
TABLE 16. GLOBAL CHATBOT MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2018-2026 (USD MILLION)
TABLE 17. GLOBAL CHATBOT MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2018-2026 (USD MILLION)
TABLE 18. GLOBAL CHATBOT MARKET SIZE, BY SOLUTIONS, BY REGION, 2018-2026 (USD MILLION)
TABLE 19. GLOBAL CHATBOT MARKET SIZE, BY PLATFORM, BY REGION, 2018-2026 (USD MILLION)
TABLE 20. GLOBAL CHATBOT MARKET SIZE, BY SOFTWARE, BY REGION, 2018-2026 (USD MILLION)
TABLE 21. GLOBAL CHATBOT MARKET SIZE, BY APPLICATION, 2018-2026 (USD MILLION)
TABLE 22. GLOBAL CHATBOT MARKET SIZE, BY BRANDING AND ADVERTISEMENT, BY REGION, 2018-2026 (USD MILLION)
TABLE 23. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER ENGAGEMENT AND RETENTION, BY REGION, 2018-2026 (USD MILLION)
TABLE 24. GLOBAL CHATBOT MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2018-2026 (USD MILLION)
TABLE 25. GLOBAL CHATBOT MARKET SIZE, BY DATA PRIVACY AND COMPLIANCE, BY REGION, 2018-2026 (USD MILLION)
TABLE 26. GLOBAL CHATBOT MARKET SIZE, BY EMPLOYEE ENGAGEMENT AND ON BOARDING, BY REGION, 2018-2026 (USD MILLION)
TABLE 27. GLOBAL CHATBOT MARKET SIZE, BY PAYMENT PROCESSING, BY REGION, 2018-2026 (USD MILLION)
TABLE 28. GLOBAL CHATBOT MARKET SIZE, BY PERSONAL ASSISTANT, BY REGION, 2018-2026 (USD MILLION)
TABLE 29. AMERICAS CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 30. ARGENTINA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 31. BRAZIL CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 32. CANADA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 33. MEXICO CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 34. UNITED STATES CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 35. ASIA-PACIFIC CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 36. AUSTRALIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 37. CHINA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 38. INDIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 39. INDONESIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 40. JAPAN CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 41. MALAYSIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 42. PHILIPPINES CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 43. SINGAPORE CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 44. SOUTH KOREA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 45. THAILAND CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 46. EUROPE, MIDDLE EAST & AFRICA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 47. FRANCE CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 48. GERMANY CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 49. ITALY CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 50. NETHERLANDS CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 51. QATAR CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 52. RUSSIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 53. SAUDI ARABIA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 54. SOUTH AFRICA CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 55. SPAIN CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 56. UNITED ARAB EMIRATES CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 57. UNITED KINGDOM CHATBOT MARKET SIZE, 2018-2026 (USD MILLION)
TABLE 58. GLOBAL CHATBOT MARKET: SCORES
TABLE 59. GLOBAL CHATBOT MARKET: BUSINESS STRATEGY
TABLE 60. GLOBAL CHATBOT MARKET: PRODUCT SATISFACTION
TABLE 61. GLOBAL CHATBOT MARKET: RANKING
TABLE 62. GLOBAL CHATBOT MARKET: SHARE, BY KEY PLAYER, 2020
TABLE 63. GLOBAL CHATBOT MARKET: MERGER & ACQUISITION
TABLE 64. GLOBAL CHATBOT MARKET: AGREEMENT, COLLABORATION, & PARTNERSHIP
TABLE 65. GLOBAL CHATBOT MARKET: NEW PRODUCT LAUNCH & ENHANCEMENT
TABLE 66. GLOBAL CHATBOT MARKET: INVESTMENT & FUNDING
TABLE 67. GLOBAL CHATBOT MARKET: AWARD, RECOGNITION, & EXPANSION
TABLE 68. GLOBAL CHATBOT MARKET: LICENSE & PRICING
Note: Product cover images may vary from those shown
  • Aivo
  • Amazon Web Services (AWS)
  • Artificial Solutions
  • Chatfuel
  • Cognicor Technologies
  • Contus
  • Conversica
  • Creative Virtual
  • Google
  • Gupshup
  • IBM
  • Inbenta
  • Kevit
  • Keyreply
  • Kore.AI
  • Livechat
  • Microsoft
  • Mindmeld
  • Nuance Communications
  • Oracle
  • Personetics
  • Pypestream
  • Servicenow
  • Smartbots
  • Yekaliva
  • Yellow Messenger
Note: Product cover images may vary from those shown

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