+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)
New

Poland Loyalty Market Size & Forecast by Spend Value Across 100+ KPIs by Program Type, Channel Mix, Sector, Embedded Loyalty Penetration, and Platform Spend Segmentation - Databook Q1 2026 Update

  • PDF Icon

    Report

  • 127 Pages
  • January 2026
  • Region: Poland
  • PayNXT360
  • ID: 5585224
The loyalty market in Poland is expected to grow by 14.0% annually, reaching US$1.40 billion by 2026.

The loyalty market in the country has experienced robust growth during 2021-2025, achieving a CAGR of 16.0%. This upward trajectory is expected to continue, with the market forecast to grow at a CAGR of 11.8% from 2026 to 2030. By the end of 2030, the loyalty market is projected to expand from its 2025 value of US$1.23 billion to approximately US$2.20 billion.

This report provides a detailed data-centric analysis of the loyalty industry in Poland, offering comprehensive coverage of both overall and alternative lending markets. It covers more than 100+ KPIs, including spend value on loyalty schemes, loyalty breakage rate, and penetration rate.

The report provides in-depth segmentation across the loyalty ecosystem, capturing loyalty spend value and breaking it down by core market dimensions. It classifies loyalty activity by program models (such as points, cashback, tiered, subscription, coalition, and gamified formats), membership structures, and execution channels (in-store, online, and mobile app), alongside embedded loyalty use cases integrated into payments, commerce, and platform ecosystems. The analysis further segments the market by industry verticals and assesses technology enablement, including AI-driven personalisation and emerging blockchain-led program mechanics. In addition, the dataset captures consumer demographics, enrolment pathways, and key program economics such as value accumulation, redemption, and breakage. Collectively, these datasets provide a comprehensive and quantifiable view of market size, structure, engagement behaviour, and value realisation dynamics within the loyalty market.

The research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view of emerging business and investment market opportunities.

Report Scope

This report provides a detailed data-centric analysis of the loyalty market in Poland, with comprehensive coverage across retail-sector context, loyalty spend dynamics, and loyalty platform economics. Below is a summary of key market segments:

Poland Retail Sector Market Context

  • Poland Retail Industry Market Size, 2021-2030
  • Poland Ecommerce Market Size, 2021-2030
  • Poland POS Market Size Trend Analysis, 2021-2030

Poland Loyalty Spend Market Size and Growth Dynamics

  • Poland Loyalty Spend Market Size and Future Growth Dynamics, 2021-2030
  • Poland Loyalty Spend on Schemes by Value Accumulated and Value Redemption Rate, 2025
  • Poland Loyalty Spend Share by Functional Domains, 2021-2030
  • Poland Loyalty Spend by Loyalty Schemes, 2021-2030
  • Poland Loyalty Spend by Loyalty Platforms, 2021-2030

Poland Loyalty Schemes Spend Segmentation by Loyalty Program Type

  • Point-based Loyalty Program
  • Tiered Loyalty Program
  • Mission-driven Loyalty Program
  • Spend-based Loyalty Program
  • Gaming Loyalty Program
  • Free Perks Loyalty Program
  • Subscription Loyalty Program
  • Community Loyalty Program
  • Refer a Friend Loyalty Program
  • Paid Loyalty Program
  • Cashback Loyalty Program

Poland Loyalty Schemes Spend Segmentation by Channel

  • In-Store
  • Online
  • Mobile

Poland Loyalty Schemes Spend Segmentation by Business Model

  • Seller Driven
  • Payment Instrument Driven
  • Other Segment

Poland Loyalty Schemes Spend Segmentation by Key Sectors

  • Retail
  • Financial Services
  • Healthcare & Wellness
  • Restaurants & Food Delivery
  • Travel & Hospitality (Cabs, Hotels, Airlines)
  • Telecoms
  • Media & Entertainment
  • Other

Sector × Channel Views: Loyalty Schemes Spend by Key Sectors and Channels

  • Online Loyalty Spend by Sector, 2021-2030
  • In-store Loyalty Spend by Sector, 2021-2030
  • Mobile App Loyalty Spend by Sector, 2021-2030

Poland Retail Sector Deep-Dive: Loyalty Schemes Spend by Retail Segment

  • Diversified Retailers
  • Department Stores
  • Specialty Stores
  • Supermarket and Convenience Store
  • Other

Poland Loyalty Schemes Spend Segmentation by Accessibility

  • Card Based Access
  • Digital Access

Poland Loyalty Schemes Spend Segmentation by Consumer Type

  • B2B Consumers
  • B2C Consumers

Poland Loyalty Schemes Spend Segmentation by Membership Type

  • Free
  • Free + Premium
  • Premium

Poland Loyalty Spend Split by Embedded vs. Non-Embedded Loyalty

  • Embedded Loyalty Programs
  • Non-Embedded Loyalty Programs

Poland Loyalty Spend Split by Use of AI / Blockchain

  • AI Driven Loyalty Program
  • Blockchain Driven Loyalty Program

Poland Loyalty Platform Spend Segmentation by Software Use Case

  • Analytics and AI Driven
  • Management Platform

Poland Loyalty Platform Spend Segmentation by Vendor / Solution Partner

  • In-house
  • Third-Party Vendor

Poland Loyalty Platform Spend Segmentation by Deployment

  • Cloud
  • On-Premise

Poland Loyalty Platform Spend Segmentation by Offering

  • Software
  • Services
  • Custom Built Platform vs. Off the Shelf Platform

Poland Consumer Demographics & Behaviour (Loyalty Spend Share), 2025

  • Age Group
  • Income Level
  • Gender

Poland Loyalty Program KPIs, Behavioral Metrics & Embedded, 2025

  • Primary Loyalty Motivation Split Analysis
  • Loyalty Program Breakage Rate Analysis
  • Loyalty Program Enrollment Channel Mix Analysis
  • Embedded Loyalty Penetration by Channel

Reasons to Buy

  • Comprehensive Market Intelligence: Gain a comprehensive view of the loyalty market by quantifying total loyalty spend value and its composition across loyalty schemes and loyalty platforms, supported by retail context indicators to benchmark market scale, structure, and growth dynamics.
  • Granular Loyalty Spend Coverage: Analyze loyalty spend value across loyalty schemes and loyalty platforms, supported by structured segmentation across program types (e.g., point-based, tiered, cashback, subscription, community, gaming, mission-driven, paid, and referral-led formats).
  • Channel and Sector-Level Execution Insights: Evaluate how loyalty spend is distributed across in-store, online, and mobile channels, and across key verticals including Retail, Financial Services, Healthcare & Wellness, Restaurants & Food Delivery, Travel & Hospitality, Telecoms, and Media & Entertainment, with dedicated sector × channel views.
  • Program Structure and Participation Mix: Understand how loyalty schemes differ by business model (seller-driven vs. payment-instrument-driven), accessibility (card-based vs. digital), consumer type (B2B vs. B2C), and membership type (free, premium, and free+premium), enabling more precise program design and competitive benchmarking.
  • Embedded Loyalty and Emerging Mechanisms Tracking: Assess the evolution of embedded vs. non-embedded loyalty and track spend splits linked to program enablement, including AI-driven and blockchain-driven loyalty program spend where captured in the dataset.
  • Platform Spend and Vendor/Deployment Benchmarking: Benchmark loyalty platform economics by software use case (analytics/AI-driven vs. management platforms), solution partner model (in-house vs. third-party), deployment (cloud vs. on-premise), and offering mix (software vs. services; custom-built vs. off-the-shelf).
  • Consumer Demographics and Program KPI Lens: Access loyalty spend share by age, income, and gender, alongside decision-critical program KPIs such as loyalty penetration (% of retail sales under loyalty), primary motivation split, breakage rate, enrollment channel mix, and embedded loyalty penetration by channel.
  • Decision-Ready Databook Format with 100+ KPIs: Leverage a structured dataset with historical and forecast coverage through 2030, designed for direct integration into market models, strategic planning, and executive presentations by retailers, platforms, payment providers, technology vendors, and investors.

Table of Contents

1. About this Report
1.1 Summary
1.2 Methodology
1.3 Definitions
1.4 Disclaimer
2. Poland Retail Sector Market Size Trend Analysis
2.1 Poland Retail Industry Market Size, 2021-2030
2.2 Poland Ecommerce Market Size, 2021-2030
2.3 Poland POS Market Size Trend Analysis, 2021-2030
3. Poland Loyalty Spend Market Size and Future Growth Dynamics
3.1 Poland Loyalty Spend Market Size and Future Growth Dynamics, 2021-2030
3.2 Poland Loyalty Spend on Schemes by Value Accumulated and Value Redemption Rate, 2025
3.3 Poland Loyalty Spend Share by Functional Domains, 2021-2030
3.4 Poland Loyalty Spend by Loyalty Schemes, 2021-2030
3.5 Poland Loyalty Spend by Loyalty Platforms, 2021-2030
4. Poland Loyalty Schemes Spend Market Size and Future Growth Dynamics by Loyalty Program Type
4.1 Poland Loyalty Schemes Spend Share by Loyalty Program Type, 2025
4.2 Poland Spend by Point-based Loyalty Program, 2021-2030
4.3 Poland Spend by Tiered Loyalty Program, 2021-2030
4.4 Poland Spend by Mission-driven Loyalty Program, 2021-2030
4.5 Poland Spend by Spend-based Loyalty Program, 2021-2030
4.6 Poland Spend by Gaming Loyalty Program, 2021-2030
4.7 Poland Spend by Free Perks Loyalty Program, 2021-2030
4.8 Poland Spend by Subscription Loyalty Program, 2021-2030
4.9 Poland Spend by Community Loyalty Program, 2021-2030
4.10 Poland Spend by Refer a Friend Loyalty Program, 2021-2030
4.11 Poland Spend by Paid Loyalty Program, 2021-2030
4.12 Poland Spend by Cashback Loyalty Program, 2021-2030
5. Poland Loyalty Schemes Spend Market Size and Future Growth Dynamics by Channel
5.1 Poland Loyalty Schemes Spend Share by Channel, 2021-2030
5.2 Poland Loyalty Spend by In-Store, 2021-2030
5.3 Poland Loyalty Spend by Online, 2021-2030
5.4 Poland Loyalty Spend by Mobile, 2021-2030
6. Poland Loyalty Schemes Spend Market Size and Future Growth Dynamics by Business Model
6.1 Poland Loyalty Schemes Spend Share by Business Model, 2021-2030
6.2 Poland Loyalty Spend by Seller Driven, 2021-2030
6.3 Poland Loyalty Spend by Payment Instrument Driven, 2021-2030
6.4 Poland Loyalty Spend by Other Segment, 2021-2030
7. Poland Loyalty Schemes Spend Market Size and Future Growth Dynamics by Key Sectors
7.1 Poland Loyalty Schemes Spend Share by Key Sectors, 2021-2030
7.2 Poland Loyalty Schemes Spend in Retail, 2021-2030
7.3 Poland Loyalty Schemes Spend in Financial Services, 2021-2030
7.4 Poland Loyalty Schemes Spend in Healthcare & Wellness, 2021-2030
7.5 Poland Loyalty Schemes Spend in Restaurants & Food Delivery, 2021-2030
7.6 Poland Loyalty Schemes Spend in Travel & Hospitality (Cabs, Hotels, Airlines), 2021-2030
7.7 Poland Loyalty Schemes Spend in Telecoms, 2021-2030
7.8 Poland Loyalty Schemes Spend in Media & Entertainment, 2021-2030
7.9 Poland Loyalty Schemes Spend in Other, 2021-2030
8. Poland Loyalty Schemes Spend in Key Sectors by Online Channel, 2021-2030
8.1 Poland Online Loyalty Spend in Retail Segment, 2021-2030
8.2 Poland Online Loyalty Spend in Financial Services, 2021-2030
8.3 Poland Online Loyalty Spend in Healthcare & Wellness, 2021-2030
8.4 Poland Online Loyalty Spend in Restaurants & Food Delivery, 2021-2030
8.5 Poland Online Loyalty Spend in Travel & Hospitality (Cabs, Hotels, Airlines), 2021-2030
8.6 Poland Online Loyalty Spend in Telecoms, 2021-2030
8.7 Poland Online Loyalty Spend in Media & Entertainment, 2021-2030
8.8 Poland Online Loyalty Spend in Other Segment, 2021-2030
9. Poland In-store Loyalty Spend in Key Sectors, 2021-2030
9.1 Poland In-store Loyalty Spend in Retail Segment, 2021-2030
9.2 Poland In-store Loyalty Spend in Healthcare & Wellness Segment, 2021-2030
9.3 Poland In-store Loyalty Spend in Restaurants & Food Delivery Segment, 2021-2030
9.4 Poland In-store Loyalty Spend in Travel & Hospitality (Cabs, Hotels, Airlines) Segment, 2021-2030
9.5 Poland In-store Loyalty Spend in Media & Entertainment Segment, 2021-2030
9.6 Poland In-store Loyalty Spend in Other Sector, 2021-2030
10. Poland Mobile App Loyalty Schemes Spend in Key Sectors, 2021-2030
10.1 Poland Mobile App Loyalty Spend in Retail Segment, 2021-2030
10.2 Poland Mobile App Loyalty Spend in Financial Services Segment, 2021-2030
10.3 Poland Mobile App Loyalty Spend in Healthcare & Wellness Segment, 2021-2030
10.4 Poland Mobile App Loyalty Spend in Restaurants & Food Delivery Segment, 2021-2030
10.5 Poland Mobile App Loyalty Spend in Travel & Hospitality (Cabs, Hotels, Airlines) Segment, 2021-2030
10.6 Poland Mobile App Loyalty Spend in Telecoms Segment, 2021-2030
10.7 Poland Mobile App Loyalty Spend in Media & Entertainment Segment, 2021-2030
10.8 Poland Mobile App Loyalty Spend in Other Segment, 2021-2030
11. Poland Retail Sector Loyalty Schemes Spend Market Size and Future Growth Dynamics
11.1 Poland Loyalty Schemes Spend Share by Retail Segments, 2021-2030
11.2 Poland Loyalty Retail Schemes Spend by Diversified Retailers, 2021-2030
11.3 Poland Loyalty Retail Schemes Spend by Department Stores, 2021-2030
11.4 Poland Loyalty Retail Schemes Spend by Specialty Stores, 2021-2030
11.5 Poland Loyalty Retail Schemes Spend by Supermarket and Convenience Store, 2021-2030
11.6 Poland Loyalty Retail Schemes Spend by Other, 2021-2030
12. Poland Loyalty Schemes Spend Market Size and Future Growth Dynamics by Accessibility
12.1 Poland Loyalty Schemes Spend Share by Accessibility, 2021-2030
12.2 Poland Loyalty Spend by Card Based Access, 2021-2030
12.3 Poland Loyalty Spend by Digital Access, 2021-2030
13. Poland Loyalty Schemes Spend Market Size and Future Growth Dynamics by Consumer Type
13.1 Poland Loyalty Schemes Spend Share by Consumer Type, 2021-2030
13.2 Poland Loyalty Schemes Spend by B2B Consumers, 2021-2030
13.3 Poland Loyalty Spend by B2C Consumers, 2021-2030
14. Poland Loyalty Schemes Spend Market Size and Future Growth Dynamics by Membership Type
14.1 Poland Loyalty Schemes Spend Share by Membership Type, 2021-2030
14.2 Poland Loyalty Membership Type Schemes Spend by Free, 2021-2030
14.3 Poland Loyalty Membership Type Schemes Spend by Free + Premium, 2021-2030
14.4 Poland Loyalty Membership Type Schemes Spend by Premium, 2021-2030
15. Poland Loyalty Spend Share by Embedded vs. Non-Embedded Loyalty, 2021-2030
15.1 Poland Loyalty Spend by Embedded Loyalty Programs, 2021-2030
15.2 Poland Loyalty Spend by Non-Embedded Loyalty Programs, 2021-2030
16. Poland Loyalty Spend Share by use of AI, 2021-2030
16.1 Poland Loyalty Spend by AI Driven Loyalty Program, 2021-2030
16.2 Poland Loyalty Spend by Blockchain Driven Loyalty Program, 2021-2030
17. Poland Loyalty Platform Spend Market Size and Future Growth Dynamics by Software Use case
17.1 Poland Loyalty Platform Spend Share by Software Use Case, 2021-2030
17.2 Poland Loyalty Software Platform Spend by Analytics and AI Driven, 2021-2030
17.3 Poland Loyalty Software Platform Spend by Management Platform, 2021-2030
18. Poland Loyalty Platform Spend Market Size and Future Growth Dynamics by Vendor/ Solution Partner
18.1 Poland Loyalty Platform Spend Share by Vendor/ Solution Partner, 2021-2030
18.2 Poland Loyalty Vendor/ Solution Partner Platform Spend by In-house, 2021-2030
18.3 Poland Loyalty Vendor/Solution Partner Platform Spend by Third-Party Vendor, 2021-2030
19. Poland Loyalty Platform Spend Market Size and Future Growth Dynamics by Deployment
19.1 Poland Loyalty Platform Spend Share by Deployment, 2021-2030
19.2 Poland Loyalty Deployment Platform Spend by Cloud, 2021-2030
19.3 Poland Loyalty Deployment Platform Spend by On-Premise, 2021-2030
20. Poland Loyalty Spend Market Size and Future Growth Dynamics by Software vs. Services
20.1 Poland Loyalty Spend Share by Software vs. Services, 2021-2030
20.2 Poland Loyalty Spend by Software, 2021-2030
20.3 Poland Loyalty Spend by Services, 2021-2030
21. Poland Loyalty Spend Market Size and Future Growth Dynamics by Custom vs. Off the Shelf Software Platforms
21.1 Poland Loyalty Spend Share by Custom vs. Off the Shelf Software Platforms, 2021-2030
21.2 Poland Loyalty Software Platforms Spend by Custom Built Platform, 2021-2030
21.3 Poland Loyalty Software Platforms Spend by Off the Shelf Platform, 2021-2030
22. Poland Loyalty Spend Market Size and Forecast by Consumer Demographics & Behaviour
22.1 Poland Loyalty Spend Share by Age Group, 2025
22.2 Poland Loyalty Spend Share by Income Level, 2025
22.3 Poland Loyalty Spend Share by Gender, 2025
23. Poland Loyalty Program- KPIs, Behavioral Metrics & Embedded
23.1 Poland Primary Loyalty Motivation Split Analysis, 2025
23.2 Poland Loyalty Program Breakage Rate Analysis, 2025
23.3 Poland Loyalty Program Enrollment Channel Mix Analysis, 2025
23.4 Poland Embedded Loyalty Penetration by Channel, 2025
24. Further Reading
24.1 About the Publisher
24.2 Related Research

Table Information