+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Global Healthcare Chatbots Market (2022-2027) by Component, Deployment, Applications, End-user, and Geography, with Competitive Analysis, Impact of COVID-19, and Ansoff Analysis

  • PDF Icon


  • 200 Pages
  • July 2022
  • Region: Global
  • Infogence Global Research
  • ID: 5650759

Mobile and phone IVR channels, using a chatbot as a component in an omnichannel healthcare strategy enables hospitals and healthcare organizations to expand their network

The Global Healthcare Chatbots Market is estimated to be worth USD 312.1 million in 2022, and is expected to reach USD 780.82 million by 2027, growing at a CAGR of 20.13%.

Market Dynamics

Market dynamics are forces that impact the prices and behaviors of the stakeholders. These forces create pricing signals which result from the changes in the supply and demand curves for a given product or service. Forces of Market Dynamics may be related to macro-economic and micro-economic factors. There are dynamic market forces other than price, demand, and supply. Human emotions can also drive decisions, influence the market, and create price signals. As the market dynamics impact the supply and demand curves, decision-makers aim to determine the best way to use various financial tools to stem various strategies for speeding the growth and reducing the risks.

Market Segmentation

The Global Healthcare Chatbots Market is segmented based on Component, Deployment, Applications, End-user, and Geography.
  • By Component, the market is classified into Services and Software.
  • By Deployment, the market is classified into Cloud-Based and On-Premise.
  • By Applications, the market is classified into Appointment Scheduling & Medical Guidance, and Symptom Checking & Medication Assistance.
  • By End-user, the market is classified into Healthcare Providers, Insurance Companies, and Patients.
  • By Geography, the market is classified into Americas, Europe, Middle-East & Africa, and Asia-Pacific.

Company Profiles

The report provides a detailed analysis of the competitors in the market. It covers the financial performance analysis for the publicly listed companies in the market. The report also offers detailed information on the companies' recent development and competitive scenario. Some of the companies covered in this report are Ada Digital Health, Ltd., Babylon Healthcare Services Ltd., Baidu, Inc., BotPenguin, Buoy Health, Inc., Chatfuel, Engati, GYANT.Com, Inc., Your.MD Ltd., etc.

Countries Studied

  • America (Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, United States, Rest of Americas)
  • Europe (Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Russia, Spain, Sweden, Switzerland, United Kingdom, Rest of Europe)
  • Middle-East and Africa (Egypt, Israel, Qatar, Saudi Arabia, South Africa, United Arab Emirates, Rest of MEA)
  • Asia-Pacific (Australia, Bangladesh, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Thailand, Taiwan, Rest of Asia-Pacific)

The Competitive Quadrant

The report includes the Competitive Quadrant, a proprietary tool to analyze and evaluate the position of companies based on their Industry Position score and Market Performance score. The tool uses various factors for categorizing the players into four categories. Some of these factors considered for analysis are financial performance over the last 3 years, growth strategies, innovation score, new product launches, investments, growth in market share, etc.

Ansoff Analysis

  • The report presents a detailed Ansoff matrix analysis for the Global Healthcare Chatbots Market. Ansoff Matrix, also known as Product/Market Expansion Grid, is a strategic tool used to design strategies for the growth of the company. The matrix can be used to evaluate approaches in four strategies viz. Market Development, Market Penetration, Product Development and Diversification. The matrix is also used for risk analysis to understand the risk involved with each approach.
  • The Global Healthcare Chatbots Market is analyzed using the Ansoff Matrix to provide the best approaches a company can take to improve its market position.
  • Based on the SWOT analysis conducted on the industry and industry players, suitable strategies have been devised for market growth.

Why Buy This Report?

  • The report offers a comprehensive evaluation of the Global Healthcare Chatbots Market. The report includes in-depth qualitative analysis, verifiable data from authentic sources, and projections about market size. The projections are calculated using proven research methodologies.
  • The report has been compiled through extensive primary and secondary research. The primary research is done through interviews, surveys, and observation of renowned personnel within the industry.
  • The report includes an in-depth market analysis using Porter's 5 forces model and the Ansoff Matrix. In addition, the impact of COVID-19 on the market is also featured in the report.
  • The report also includes the regulatory scenario within the industry, which will help you make a well-informed decision. The report discusses major regulatory bodies and major rules & regulations imposed on this sector across various geographies.
  • The report also contains competitive analysis using 'Positioning Quadrants'; a proprietary competitive positioning tool.

Report Highlights

  • A complete analysis of the market, including the parent industry
  • Important market dynamics and trends
  • Market segmentation
  • Historical, current, and projected size of the market based on value and volume
  • Market shares and strategies of key players
  • Recommendations to companies for strengthening their foothold in the market
Frequently Asked Questions about the Global Healthcare Chatbots Market

What is the estimated value of the Global Healthcare Chatbots Market?

The Global Healthcare Chatbots Market was estimated to be valued at $312.1 Million in 2022.

What is the growth rate of the Global Healthcare Chatbots Market?

The growth rate of the Global Healthcare Chatbots Market is 20.1%, with an estimated value of $780.82 Million by 2027.

What is the forecasted size of the Global Healthcare Chatbots Market?

The Global Healthcare Chatbots Market is estimated to be worth $780.82 Million by 2027.

Who are the key companies in the Global Healthcare Chatbots Market?

Key companies in the Global Healthcare Chatbots Market include Ada Digital Health, Ltd., Babylon Healthcare Services Ltd., Baidu, Inc., BotPenguin, Buoy Health, Inc., Chatfuel, Engati, GYANT.Com, Inc., Healthtap, Inc. and Infermedica Sp. z o.o.

Table of Contents

1 Report Description
1.1 Study Objectives
1.2 Market Definition
1.3 Currency
1.4 Years Considered
1.5 Language
1.6 Key Stakeholders
2 Research Methodology
2.1 Research Process
2.2 Data Collection and Validation
2.2.1 Secondary Research
2.2.2 Primary Research
2.2.3 Proprietary Models
2.3 Market Size Estimation
2.3.1 Bottom-Up Approach
2.3.2 Top-Down Approach
2.4 Assumptions of the Study
2.5 Limitations of the Study
3 Executive Summary
3.1 Introduction
3.2 Market Size, Segmentations, and Outlook
4 Market Dynamics
4.1 Drivers
4.1.1 Rapid Adoption of Smart Devices Owing to Internet Connectivity
4.1.2 Company Initiatives to Boost the Use of Healthcare Chatbots
4.1.3 Need for Virtual Health Assistance
4.2 Restraints
4.2.1 Limited Expertise in Chatbot Development
4.2.2 Limited Awareness and Misconception
4.3 Opportunities
4.3.1 Social Media Platform-based Chatbots
4.3.2 Escalating Constant Innovations and Technological Developments in the Industry
4.4 Challenges
4.4.1 Concerns Associated With Data Privacy
4.4.2 Lack of Awareness and Misconceptions
5 Market Analysis
5.1 Regulatory Scenario
5.2 Porter's Five Forces Analysis
5.3 Impact of COVID-19
5.4 Ansoff Matrix Analysis
6 Global Healthcare Chatbots Market, by Component
6.1 Introduction
6.2 Service
6.3 Software
7 Global Healthcare Chatbots Market, by Deployment
7.1 Introduction
7.2 Cloud-based
7.3 On-Premise
8 Global Healthcare Chatbots Market, by Applications
8.1 Introduction
8.2 Appointment Scheduling & Medical Guidance
8.3 Symptom Checking & Medication Assistance
9 Global Healthcare Chatbots Market, by End-user
9.1 Introduction
9.2 Healthcare Providers
9.3 Insurance Companies
9.4 Patients
10 Americas’ Healthcare Chatbots Market
10.1 Introduction
10.2 Argentina
10.3 Brazil
10.4 Canada
10.5 Chile
10.6 Colombia
10.7 Mexico
10.8 Peru
10.9 United States
10.10 Rest of Americas
11 Europe’s Healthcare Chatbots Market
11.1 Introduction
11.2 Austria
11.3 Belgium
11.4 Denmark
11.5 Finland
11.6 France
11.7 Germany
11.8 Italy
11.9 Netherlands
11.10 Norway
11.11 Poland
11.12 Russia
11.13 Spain
11.14 Sweden
11.15 Switzerland
11.16 United Kingdom
11.17 Rest of Europe
12 Middle East and Africa’s Healthcare Chatbots Market
12.1 Introduction
12.2 Egypt
12.3 Israel
12.4 Qatar
12.5 Saudi Arabia
12.6 South Africa
12.7 United Arab Emirates
12.8 Rest of MEA
13 APAC’s Healthcare Chatbots Market
13.1 Introduction
13.2 Australia
13.3 Bangladesh
13.4 China
13.5 India
13.6 Indonesia
13.7 Japan
13.8 Malaysia
13.9 Philippines
13.10 Singapore
13.11 South Korea
13.12 Sri Lanka
13.13 Thailand
13.14 Taiwan
13.15 Rest of Asia-Pacific
14 Competitive Landscape
14.1 Competitive Quadrant
14.2 Market Share Analysis
14.3 Strategic Initiatives
14.3.1 M&A and Investments
14.3.2 Partnerships and Collaborations
14.3.3 Product Developments and Improvements
15 Company Profiles
15.1 Ada Digital Health, Ltd.
15.2 Babylon Healthcare Services Ltd.
15.3 Baidu, Inc.
15.4 BotPenguin
15.5 Buoy Health, Inc.
15.6 Chatfuel
15.7 Engati
15.8 GYANT.Com, Inc.
15.9 Healthtap, Inc.
15.10 Infermedica Sp. z o.o
15.11 Izzybots
15.12 Keenethics LLC
15.13 Microsoft Corp.
15.14 PACT Care BV
15.15 Proto Ltd. Qualcomm Inc.
15.16 Sensely, Inc.
15.17 Woebot Labs, Inc.
15.18 Youper Inc.
15.19 Your.MD Ltd.
16 Appendix
16.1 Questionnaire

Companies Mentioned

  • Ada Digital Health, Ltd.
  • Babylon Healthcare Services Ltd.
  • Baidu, Inc.
  • BotPenguin
  • Buoy Health, Inc.
  • Chatfuel
  • Engati
  • GYANT.Com, Inc.
  • Healthtap, Inc.
  • Infermedica Sp. z o.o
  • Izzybots
  • Keenethics LLC
  • Microsoft Corp.
  • PACT Care BV
  • Proto Ltd. Qualcomm Inc.
  • Sensely, Inc.
  • Woebot Labs, Inc.
  • Youper Inc.
  • Your.MD Ltd.