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Marketing Automation Market - Global Forecast 2025-2032

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    Report

  • 184 Pages
  • November 2025
  • Region: Global
  • 360iResearch™
  • ID: 5674295
UP TO OFF until Jan 01st 2026
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Marketing automation stands at the intersection of technology and customer-centric strategy, reshaping how enterprises orchestrate campaigns, engage audiences, and drive business outcomes. With evolving digital demands, marketing leaders are prioritizing integrated solutions that deliver both operational efficiency and measurable impact.

Market Snapshot: Marketing Automation Market Size and Growth

The marketing automation market grew from USD 6.53 billion in 2024 to USD 7.36 billion in 2025 and is expected to continue expanding at a CAGR of 13.28%, reaching USD 17.73 billion by 2032. This sustained growth is driven by rapidly increasing adoption across diverse industries, rising demand for data-driven personalization, and advancements in AI and machine learning that are boosting automation capabilities at scale for enterprises.

Scope & Segmentation

This report delivers comprehensive analysis and forecasts, covering the following market dimensions to ensure deep and actionable insight:

  • Solution Type: Managed Services, Professional Services, Cloud-Based, On-Premises
  • Application: Customer Relationship Management (CRM), Automated Campaigns, Personalized Emails, Lead Generation, Lead Nurturing, Lead Scoring, Discount Management, Dynamic Pricing, Analytics & Insights, Content Scheduling
  • Organization Size: Large Enterprises, Small & Medium Enterprises (SMEs)
  • End-Use Industry: Automotive, Banking, Financial Services & Insurance (Corporate Banking, Retail Banking, Wealth Management), Education, Healthcare (Biotechnology, Hospitals, Pharmaceuticals), IT & Telecommunications (Cloud Services, Network Management, Software Development Tools), Media & Entertainment, Real Estate, Retail, Travel & Hospitality
  • Region: Americas (United States, Canada, Mexico, Brazil, Argentina, Chile, Colombia, Peru), Europe, Middle East & Africa (United Kingdom, Germany, France, Russia, Italy, Spain, Netherlands, Sweden, Poland, Switzerland, United Arab Emirates, Saudi Arabia, Qatar, Turkey, Israel, South Africa, Nigeria, Egypt, Kenya), Asia-Pacific (China, India, Japan, Australia, South Korea, Indonesia, Thailand, Malaysia, Singapore, Taiwan)
  • Companies Covered: ActiveCampaign LLC, HubSpot Inc., Adobe Inc., Banzai International Inc, Braze Inc., Cisco Systems Inc., ClickDimensions LLC, Damco Solutions, EngageBay Inc., GetResponse S.A., Google LLC by Alphabet Inc., Infusion Software Inc., International Business Machines Corporation, LeadSquared Service, Mailchimp by Intuit Inc., Maropost Inc., Microsoft Corporation, NEC Corporation, Omnisend LLC, Oracle Corporation, Salesforce Inc., SAP SE, SAS Institute Inc., Sendinblue Inc., Teradata Operations Inc., Thryv Holdings Inc.

Key Takeaways: Strategic Insights for Decision-Makers

  • Marketing automation is shifting from isolated campaign management to full-scale orchestration of cross-channel workflows, aligning teams and standardizing operational processes.
  • Artificial intelligence and analytics power contextual customer engagement, enabling segmentation based on behavioral insights and supporting rapid adaptation of campaign tactics.
  • Integrating marketing automation with CRM and customer data platforms allows organizations to centralize insights, improve lead management, and ensure consistent experiences across touchpoints.
  • Hyper-personalization is now essential for sustained competitive advantage. Flexible deployment options, from managed services to on-premises solutions, offer compliance and integration for regulated or global enterprises.
  • Regulatory pressures and growing data privacy expectations have strengthened demand for consent management, encryption, and real-time compliance reporting within automation platforms.
  • Partnering with solution providers, creative agencies, and systems integrators amplifies value, supporting seamless digital transformation and measurable ROI.

Tariff Impact: Navigating Cost Pressures and Supply Chain Shifts

The introduction of new United States tariffs in 2025 significantly altered the marketing automation marketplace by raising costs for software licenses, cloud infrastructure, and professional services. Organizations responded by prioritizing domestic and regionally hosted solutions, renegotiating service agreements, and leveraging modular, containerized deployments to maintain both scalability and compliance. Vendors adapted quickly, offering flexible delivery models and supporting customers' supply chain resiliency amid regulatory change.

Methodology & Data Sources

The findings leverage extensive primary interviews with marketing executives, solution architects, and service partners, complemented by rigorous secondary analysis of industry reports, regulatory filings, and academic publications. Quantitative models and sensitivity analyses underpin all forecasts, validated through peer review and stakeholder feedback.

Why This Report Matters

  • Enables senior decision-makers to benchmark their automation strategies against evolving market trends and regulatory shifts.
  • Equips organizations with actionable guidance for technology adoption, resource allocation, and partnership selection tailored to sector and regional needs.
  • Supports readiness for digital transformation by highlighting the essential roles of AI, integration, and data privacy in driving future market leadership.

Conclusion

Marketing automation’s influence continues to expand as enterprises pursue integrated, customer-centric operations. Agile implementation, robust partnerships, and continuous upskilling are essential for unlocking the full value of automated technologies in a complex market landscape.

 

Additional Product Information:

  • Purchase of this report includes 1 year online access with quarterly updates.
  • This report can be updated on request. Please contact our Customer Experience team using the Ask a Question widget on our website.

Table of Contents

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Adoption of conversational chatbots powered by generative AI for lead engagement
5.2. Emergence of API-first marketing automation solutions enabling seamless system integration
5.3. Rise of revenue attribution platforms connecting marketing activities directly to ROI
5.4. Emphasis on zero-party data collection through interactive and gamified experiences
5.5. Implementation of privacy-centric data architectures to ensure regulatory compliance
5.6. Deployment of intent-based lead scoring models leveraging advanced machine learning
5.7. Use of real-time omnichannel orchestration to unify customer touchpoints across channels
5.8. Integration of AI-driven predictive analytics for personalized customer journeys
5.9. Expansion of AI-driven account-based marketing workflows with predictive account insights
5.10. Growth of video-based marketing automation with dynamic content tailored to user behavior
6. Cumulative Impact of United States Tariffs 2025
7. Cumulative Impact of Artificial Intelligence 2025
8. Marketing Automation Market, by Solution Type
8.1. Services
8.1.1. Managed Services
8.1.2. Professional Services
8.2. Software
8.2.1. Cloud-Based
8.2.2. On-Premises
9. Marketing Automation Market, by Application
9.1. Customer Relationship Management (CRM)
9.2. Email Marketing
9.2.1. Automated Campaigns
9.2.2. Personalized Emails
9.3. Lead Management
9.3.1. Lead Generation
9.3.2. Lead Nurturing
9.3.3. Lead Scoring
9.4. Pricing Tools
9.4.1. Discount Management
9.4.2. Dynamic Pricing
9.5. Social Media Marketing
9.5.1. Analytics & Insights
9.5.2. Content Scheduling
10. Marketing Automation Market, by Organization Size
10.1. Large Enterprises
10.2. Small & Medium Enterprises (SMEs)
11. Marketing Automation Market, by End-Use Industry
11.1. Automotive
11.2. Banking, Financial Services & Insurance
11.2.1. Corporate Banking
11.2.2. Retail Banking
11.2.3. Wealth Management
11.3. Education
11.4. Healthcare
11.4.1. Biotechnology
11.4.2. Hospitals
11.4.3. Pharmaceuticals
11.5. IT & Telecommunications
11.5.1. Cloud Services
11.5.2. Network Management
11.5.3. Software Development Tools
11.6. Media & Entertainment
11.7. Real Estate
11.8. Retail
11.9. Travel & Hospitality
12. Marketing Automation Market, by Region
12.1. Americas
12.1.1. North America
12.1.2. Latin America
12.2. Europe, Middle East & Africa
12.2.1. Europe
12.2.2. Middle East
12.2.3. Africa
12.3. Asia-Pacific
13. Marketing Automation Market, by Group
13.1. ASEAN
13.2. GCC
13.3. European Union
13.4. BRICS
13.5. G7
13.6. NATO
14. Marketing Automation Market, by Country
14.1. United States
14.2. Canada
14.3. Mexico
14.4. Brazil
14.5. United Kingdom
14.6. Germany
14.7. France
14.8. Russia
14.9. Italy
14.10. Spain
14.11. China
14.12. India
14.13. Japan
14.14. Australia
14.15. South Korea
15. Competitive Landscape
15.1. Market Share Analysis, 2024
15.2. FPNV Positioning Matrix, 2024
15.3. Competitive Analysis
15.3.1. ActiveCampaign, LLC
15.3.2. HubSpot, Inc.
15.3.3. Adobe Inc.
15.3.4. Banzai International Inc
15.3.5. Braze, Inc.
15.3.6. Cisco Systems, Inc.
15.3.7. ClickDimensions LLC
15.3.8. Damco Solutions
15.3.9. EngageBay Inc.
15.3.10. GetResponse S.A.
15.3.11. Google LLC by Alphabet Inc.
15.3.12. Infusion Software, Inc.
15.3.13. International Business Machines Corporation
15.3.14. LeadSquared Service
15.3.15. Mailchimp by Intuit Inc.
15.3.16. Maropost Inc.
15.3.17. Microsoft Corporation
15.3.18. NEC Corporation
15.3.19. Omnisend, LLC
15.3.20. Oracle Corporation
15.3.21. Salesforce, Inc.
15.3.22. SAP SE
15.3.23. SAS Institute Inc.
15.3.24. Sendinblue, Inc.
15.3.25. Teradata Operations, Inc.
15.3.26. Thryv Holdings, Inc.

Companies Mentioned

The companies profiled in this Marketing Automation market report include:
  • ActiveCampaign, LLC
  • HubSpot, Inc.
  • Adobe Inc.
  • Banzai International Inc
  • Braze, Inc.
  • Cisco Systems, Inc.
  • ClickDimensions LLC
  • Damco Solutions
  • EngageBay Inc.
  • GetResponse S.A.
  • Google LLC by Alphabet Inc.
  • Infusion Software, Inc.
  • International Business Machines Corporation
  • LeadSquared Service
  • Mailchimp by Intuit Inc.
  • Maropost Inc.
  • Microsoft Corporation
  • NEC Corporation
  • Omnisend, LLC
  • Oracle Corporation
  • Salesforce, Inc.
  • SAP SE
  • SAS Institute Inc.
  • Sendinblue, Inc.
  • Teradata Operations, Inc.
  • Thryv Holdings, Inc.

Table Information