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Global Conversational AI Market 2022-2026

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    Report

  • 120 Pages
  • September 2022
  • Region: Global
  • TechNavio
  • ID: 5681495
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The publisher has been monitoring the conversational AI market and it is poised to grow by $1.14 bn during 2022-2026, accelerating at a CAGR of 21.6% during the forecast period. This report on the conversational AI market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

This report offers an up-to-date analysis of the current global market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growth in natural language processing (NLP), machine learning (ML), and AI technologies, increasing adoption of smartphones, and increasing demand for AI-powered customer support services.

The conversational AI market analysis includes the deployment segment and geographic landscape.

The publisher's conversational AI market is segmented as below:

By Deployment

  • On-premise
  • Cloud

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • South America
This study identifies the increasing need for customer engagement as one of the prime reasons driving the conversational AI market growth during the next few years. Also, rise in use of voice-based assistants and integration of advanced ai capabilities to add value to existing conversational ai offerings will lead to sizable demand in the market.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. This report on the conversational AI market covers the following areas:
  • Conversational AI market sizing
  • Conversational AI market forecast
  • Conversational AI market industry analysis
The publisher's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading conversational AI market vendors that include Alphabet Inc., Amazon.com Inc., AmplifyReach India, Artificial Solutions International AB, Avaamo Inc., Baidu Inc., Cognigy GmbH, Conversica Inc., Creative Virtual Ltd., Fidelity National Information Services Inc., Gamut Analytics Pvt. Ltd., Inbenta Holdings Inc., International Business Machines Corp., Jio Haptik Technologies Ltd., Kasisto Inc., Kore.ai Inc., Microsoft Corp., Oracle Corp., Rasa Technologies Inc., SAP SE, and SoundHound Inc. Also, the conversational AI market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The publisher's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
  • Exhibit 01: Executive Summary - Chart on Market Overview
  • Exhibit 02: Executive Summary - Data Table on Market Overview
  • Exhibit 03: Executive Summary - Chart on Global Market Characteristics
  • Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibit 05: Executive Summary - Chart on Market Segmentation by Deployment
  • Exhibit 06: Executive Summary - Chart on Incremental Growth
  • Exhibit 07: Executive Summary - Data Table on Incremental Growth
  • Exhibit 08: Executive Summary - Chart on Vendor Market Positioning
2 Market Landscape
2.1 Market ecosystem
  • Exhibit 09: Parent market
  • Exhibit 10: Market Characteristics
3 Market Sizing
3.1 Market definition
  • Exhibit 11: Offerings of vendors included in the market definition
3.2 Market segment analysis
  • Exhibit 12: Market segments
3.3 Market size 2021
3.4 Market outlook: Forecast for 2021-2026
  • Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million)
  • Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million)
  • Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%)
  • Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%)
4 Five Forces Analysis
4.1 Five forces summary
  • Exhibit 17: Five forces analysis - Comparison between 2021 and 2026
4.2 Bargaining power of buyers
  • Exhibit 18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026
4.3 Bargaining power of suppliers
  • Exhibit 19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026
4.4 Threat of new entrants
  • Exhibit 20: Threat of new entrants - Impact of key factors in 2021 and 2026
4.5 Threat of substitutes
  • Exhibit 21: Threat of substitutes - Impact of key factors in 2021 and 2026
4.6 Threat of rivalry
  • Exhibit 22: Threat of rivalry - Impact of key factors in 2021 and 2026
4.7 Market condition
  • Exhibit 23: Chart on Market condition - Five forces 2021 and 2026
5 Market Segmentation by Deployment
5.1 Market segments
  • Exhibit 24: Chart on Deployment - Market share 2021-2026 (%)
  • Exhibit 25: Data Table on Deployment - Market share 2021-2026 (%)
5.2 Comparison by Deployment
  • Exhibit 26: Chart on Comparison by Deployment
  • Exhibit 27: Data Table on Comparison by Deployment
5.3 On-premise - Market size and forecast 2021-2026
  • Exhibit 28: Chart on On-premise - Market size and forecast 2021-2026 ($ million)
  • Exhibit 29: Data Table on On-premise - Market size and forecast 2021-2026 ($ million)
  • Exhibit 30: Chart on On-premise - Year-over-year growth 2021-2026 (%)
  • Exhibit 31: Data Table on On-premise - Year-over-year growth 2021-2026 (%)
5.4 Cloud - Market size and forecast 2021-2026
  • Exhibit 32: Chart on Cloud - Market size and forecast 2021-2026 ($ million)
  • Exhibit 33: Data Table on Cloud - Market size and forecast 2021-2026 ($ million)
  • Exhibit 34: Chart on Cloud - Year-over-year growth 2021-2026 (%)
  • Exhibit 35: Data Table on Cloud - Year-over-year growth 2021-2026 (%)
5.5 Market opportunity by Deployment
  • Exhibit 36: Market opportunity by Deployment ($ million)
6 Customer Landscape
6.1 Customer landscape overview
  • Exhibit 37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
7 Geographic Landscape
7.1 Geographic segmentation
  • Exhibit 38: Chart on Market share By Geographical Landscape 2021-2026 (%)
  • Exhibit 39: Data Table on Market share By Geographical Landscape 2021-2026 (%)
7.2 Geographic comparison
  • Exhibit 40: Chart on Geographic comparison
  • Exhibit 41: Data Table on Geographic comparison
7.3 North America - Market size and forecast 2021-2026
  • Exhibit 42: Chart on North America - Market size and forecast 2021-2026 ($ million)
  • Exhibit 43: Data Table on North America - Market size and forecast 2021-2026 ($ million)
  • Exhibit 44: Chart on North America - Year-over-year growth 2021-2026 (%)
  • Exhibit 45: Data Table on North America - Year-over-year growth 2021-2026 (%)
7.4 Europe - Market size and forecast 2021-2026
  • Exhibit 46: Chart on Europe - Market size and forecast 2021-2026 ($ million)
  • Exhibit 47: Data Table on Europe - Market size and forecast 2021-2026 ($ million)
  • Exhibit 48: Chart on Europe - Year-over-year growth 2021-2026 (%)
  • Exhibit 49: Data Table on Europe - Year-over-year growth 2021-2026 (%)
7.5 APAC - Market size and forecast 2021-2026
  • Exhibit 50: Chart on APAC - Market size and forecast 2021-2026 ($ million)
  • Exhibit 51: Data Table on APAC - Market size and forecast 2021-2026 ($ million)
  • Exhibit 52: Chart on APAC - Year-over-year growth 2021-2026 (%)
  • Exhibit 53: Data Table on APAC - Year-over-year growth 2021-2026 (%)
7.6 Middle East and Africa - Market size and forecast 2021-2026
  • Exhibit 54: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
  • Exhibit 55: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
  • Exhibit 56: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%)
  • Exhibit 57: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%)
7.7 South America - Market size and forecast 2021-2026
  • Exhibit 58: Chart on South America - Market size and forecast 2021-2026 ($ million)
  • Exhibit 59: Data Table on South America - Market size and forecast 2021-2026 ($ million)
  • Exhibit 60: Chart on South America - Year-over-year growth 2021-2026 (%)
  • Exhibit 61: Data Table on South America - Year-over-year growth 2021-2026 (%)
7.8 US - Market size and forecast 2021-2026
  • Exhibit 62: Chart on US - Market size and forecast 2021-2026 ($ million)
  • Exhibit 63: Data Table on US - Market size and forecast 2021-2026 ($ million)
  • Exhibit 64: Chart on US - Year-over-year growth 2021-2026 (%)
  • Exhibit 65: Data Table on US - Year-over-year growth 2021-2026 (%)
7.9 China - Market size and forecast 2021-2026
  • Exhibit 66: Chart on China - Market size and forecast 2021-2026 ($ million)
  • Exhibit 67: Data Table on China - Market size and forecast 2021-2026 ($ million)
  • Exhibit 68: Chart on China - Year-over-year growth 2021-2026 (%)
  • Exhibit 69: Data Table on China - Year-over-year growth 2021-2026 (%)
7.10 Germany - Market size and forecast 2021-2026
  • Exhibit 70: Chart on Germany - Market size and forecast 2021-2026 ($ million)
  • Exhibit 71: Data Table on Germany - Market size and forecast 2021-2026 ($ million)
  • Exhibit 72: Chart on Germany - Year-over-year growth 2021-2026 (%)
  • Exhibit 73: Data Table on Germany - Year-over-year growth 2021-2026 (%)
7.11 Italy - Market size and forecast 2021-2026
  • Exhibit 74: Chart on Italy - Market size and forecast 2021-2026 ($ million)
  • Exhibit 75: Data Table on Italy - Market size and forecast 2021-2026 ($ million)
  • Exhibit 76: Chart on Italy - Year-over-year growth 2021-2026 (%)
  • Exhibit 77: Data Table on Italy - Year-over-year growth 2021-2026 (%)
7.12 Canada - Market size and forecast 2021-2026
  • Exhibit 78: Chart on Canada - Market size and forecast 2021-2026 ($ million)
  • Exhibit 79: Data Table on Canada - Market size and forecast 2021-2026 ($ million)
  • Exhibit 80: Chart on Canada - Year-over-year growth 2021-2026 (%)
  • Exhibit 81: Data Table on Canada - Year-over-year growth 2021-2026 (%)
7.13 India - Market size and forecast 2021-2026
  • Exhibit 82: Chart on India - Market size and forecast 2021-2026 ($ million)
  • Exhibit 83: Data Table on India - Market size and forecast 2021-2026 ($ million)
  • Exhibit 84: Chart on India - Year-over-year growth 2021-2026 (%)
  • Exhibit 85: Data Table on India - Year-over-year growth 2021-2026 (%)
7.14 Market opportunity By Geographical Landscape
  • Exhibit 86: Market opportunity By Geographical Landscape ($ million)
8 Drivers, Challenges, and Trends
8.1 Market drivers
8.2 Market challenges
8.3 Impact of drivers and challenges
  • Exhibit 87: Impact of drivers and challenges in 2021 and 2026
8.4 Market trends
9 Vendor Landscape
9.1 Overview
9.2 Vendor landscape
  • Exhibit 88: Overview on Criticality of inputs and Factors of differentiation
9.3 Landscape disruption
  • Exhibit 89: Overview on factors of disruption
9.4 Industry risks
  • Exhibit 90: Impact of key risks on business
10 Vendor Analysis
10.1 Vendors covered
  • Exhibit 91: Vendors covered
10.2 Market positioning of vendors
  • Exhibit 92: Matrix on vendor position and classification
10.3 Alphabet Inc.
  • Exhibit 93: Alphabet Inc. - Overview
  • Exhibit 94: Alphabet Inc. - Business segments
  • Exhibit 95: Alphabet Inc. - Key news
  • Exhibit 96: Alphabet Inc. - Key offerings
  • Exhibit 97: Alphabet Inc. - Segment focus
10.4 Amazon.com Inc.
  • Exhibit 98: Amazon.com Inc. - Overview
  • Exhibit 99: Amazon.com Inc. - Business segments
  • Exhibit 100: Amazon.com Inc. - Key news
  • Exhibit 101: Amazon.com Inc. - Key offerings
  • Exhibit 102: Amazon.com Inc. - Segment focus
10.5 Artificial Solutions International AB
  • Exhibit 103: Artificial Solutions International AB - Overview
  • Exhibit 104: Artificial Solutions International AB - Product/Service
  • Exhibit 105: Artificial Solutions International AB - Key offerings
10.6 Baidu Inc.
  • Exhibit 106: Baidu Inc. - Overview
  • Exhibit 107: Baidu Inc. - Business segments
  • Exhibit 108: Baidu Inc. - Key offerings
  • Exhibit 109: Baidu Inc. - Segment focus
10.7 Fidelity National Information Services Inc.
  • Exhibit 110: Fidelity National Information Services Inc. - Overview
  • Exhibit 111: Fidelity National Information Services Inc. - Business segments
  • Exhibit 112: Fidelity National Information Services Inc. - Key news
  • Exhibit 113: Fidelity National Information Services Inc. - Key offerings
  • Exhibit 114: Fidelity National Information Services Inc. - Segment focus
10.8 International Business Machines Corp.
  • Exhibit 115: International Business Machines Corp. - Overview
  • Exhibit 116: International Business Machines Corp. - Business segments
  • Exhibit 117: International Business Machines Corp. - Key offerings
  • Exhibit 118: International Business Machines Corp. - Segment focus
10.9 Kore.ai Inc.
  • Exhibit 119: Kore.ai Inc. - Overview
  • Exhibit 120: Kore.ai Inc. - Key offerings
10.10 Microsoft Corp.
  • Exhibit 121: Microsoft Corp. - Overview
  • Exhibit 122: Microsoft Corp. - Business segments
  • Exhibit 123: Microsoft Corp. - Key news
  • Exhibit 124: Microsoft Corp. - Key offerings
  • Exhibit 125: Microsoft Corp. - Segment focus
10.11 Oracle Corp.
  • Exhibit 126: Oracle Corp. - Overview
  • Exhibit 127: Oracle Corp. - Business segments
  • Exhibit 128: Oracle Corp. - Key news
  • Exhibit 129: Oracle Corp. - Key offerings
  • Exhibit 130: Oracle Corp. - Segment focus
10.12 SAP SE
  • Exhibit 131: SAP SE - Overview
  • Exhibit 132: SAP SE - Business segments
  • Exhibit 133: SAP SE - Key news
  • Exhibit 134: SAP SE - Key offerings
  • Exhibit 135: SAP SE - Segment focus
11 Appendix
11.1 Scope of the report
11.2 Inclusions and exclusions checklist
  • Exhibit 136: Inclusions checklist
  • Exhibit 137: Exclusions checklist
11.3 Currency conversion rates for US$
  • Exhibit 138: Currency conversion rates for US$
11.4 Research methodology
  • Exhibit 139: Research methodology
  • Exhibit 140: Validation techniques employed for market sizing
  • Exhibit 141: Information sources
11.5 List of abbreviations
  • Exhibit 142: List of abbreviations
Exhibits:
Exhibit 1: Executive Summary - Chart on Market Overview
Exhibit 2: Executive Summary - Data Table on Market Overview
Exhibit 3: Executive Summary - Chart on Global Market Characteristics
Exhibit 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibit 5: Executive Summary - Chart on Market Segmentation by Deployment
Exhibit 6: Executive Summary - Chart on Incremental Growth
Exhibit 7: Executive Summary - Data Table on Incremental Growth
Exhibit 8: Executive Summary - Chart on Vendor Market Positioning
Exhibit 9: Parent market
Exhibit 10: Market Characteristics
Exhibit 11: Offerings of vendors included in the market definition
Exhibit 12: Market segments
Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million)
Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million)
Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%)
Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%)
Exhibit 17: Five forces analysis - Comparison between 2021 and 2026
Exhibit 18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026
Exhibit 19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026
Exhibit 20: Threat of new entrants - Impact of key factors in 2021 and 2026
Exhibit 21: Threat of substitutes - Impact of key factors in 2021 and 2026
Exhibit 22: Threat of rivalry - Impact of key factors in 2021 and 2026
Exhibit 23: Chart on Market condition - Five forces 2021 and 2026
Exhibit 24: Chart on Deployment - Market share 2021-2026 (%)
Exhibit 25: Data Table on Deployment - Market share 2021-2026 (%)
Exhibit 26: Chart on Comparison by Deployment
Exhibit 27: Data Table on Comparison by Deployment
Exhibit 28: Chart on On-premise - Market size and forecast 2021-2026 ($ million)
Exhibit 29: Data Table on On-premise - Market size and forecast 2021-2026 ($ million)
Exhibit 30: Chart on On-premise - Year-over-year growth 2021-2026 (%)
Exhibit 31: Data Table on On-premise - Year-over-year growth 2021-2026 (%)
Exhibit 32: Chart on Cloud - Market size and forecast 2021-2026 ($ million)
Exhibit 33: Data Table on Cloud - Market size and forecast 2021-2026 ($ million)
Exhibit 34: Chart on Cloud - Year-over-year growth 2021-2026 (%)
Exhibit 35: Data Table on Cloud - Year-over-year growth 2021-2026 (%)
Exhibit 36: Market opportunity by Deployment ($ million)
Exhibit 37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibit 38: Chart on Market share By Geographical Landscape 2021-2026 (%)
Exhibit 39: Data Table on Market share By Geographical Landscape 2021-2026 (%)
Exhibit 40: Chart on Geographic comparison
Exhibit 41: Data Table on Geographic comparison
Exhibit 42: Chart on North America - Market size and forecast 2021-2026 ($ million)
Exhibit 43: Data Table on North America - Market size and forecast 2021-2026 ($ million)
Exhibit 44: Chart on North America - Year-over-year growth 2021-2026 (%)
Exhibit 45: Data Table on North America - Year-over-year growth 2021-2026 (%)
Exhibit 46: Chart on Europe - Market size and forecast 2021-2026 ($ million)
Exhibit 47: Data Table on Europe - Market size and forecast 2021-2026 ($ million)
Exhibit 48: Chart on Europe - Year-over-year growth 2021-2026 (%)
Exhibit 49: Data Table on Europe - Year-over-year growth 2021-2026 (%)
Exhibit 50: Chart on APAC - Market size and forecast 2021-2026 ($ million)
Exhibit 51: Data Table on APAC - Market size and forecast 2021-2026 ($ million)
Exhibit 52: Chart on APAC - Year-over-year growth 2021-2026 (%)
Exhibit 53: Data Table on APAC - Year-over-year growth 2021-2026 (%)
Exhibit 54: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
Exhibit 55: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
Exhibit 56: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%)
Exhibit 57: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%)
Exhibit 58: Chart on South America - Market size and forecast 2021-2026 ($ million)
Exhibit 59: Data Table on South America - Market size and forecast 2021-2026 ($ million)
Exhibit 60: Chart on South America - Year-over-year growth 2021-2026 (%)
Exhibit 61: Data Table on South America - Year-over-year growth 2021-2026 (%)
Exhibit 62: Chart on US - Market size and forecast 2021-2026 ($ million)
Exhibit 63: Data Table on US - Market size and forecast 2021-2026 ($ million)
Exhibit 64: Chart on US - Year-over-year growth 2021-2026 (%)
Exhibit 65: Data Table on US - Year-over-year growth 2021-2026 (%)
Exhibit 66: Chart on China - Market size and forecast 2021-2026 ($ million)
Exhibit 67: Data Table on China - Market size and forecast 2021-2026 ($ million)
Exhibit 68: Chart on China - Year-over-year growth 2021-2026 (%)
Exhibit 69: Data Table on China - Year-over-year growth 2021-2026 (%)
Exhibit 70: Chart on Germany - Market size and forecast 2021-2026 ($ million)
Exhibit 71: Data Table on Germany - Market size and forecast 2021-2026 ($ million)
Exhibit 72: Chart on Germany - Year-over-year growth 2021-2026 (%)
Exhibit 73: Data Table on Germany - Year-over-year growth 2021-2026 (%)
Exhibit 74: Chart on Italy - Market size and forecast 2021-2026 ($ million)
Exhibit 75: Data Table on Italy - Market size and forecast 2021-2026 ($ million)
Exhibit 76: Chart on Italy - Year-over-year growth 2021-2026 (%)
Exhibit 77: Data Table on Italy - Year-over-year growth 2021-2026 (%)
Exhibit 78: Chart on Canada - Market size and forecast 2021-2026 ($ million)
Exhibit 79: Data Table on Canada - Market size and forecast 2021-2026 ($ million)
Exhibit 80: Chart on Canada - Year-over-year growth 2021-2026 (%)
Exhibit 81: Data Table on Canada - Year-over-year growth 2021-2026 (%)
Exhibit 82: Chart on India - Market size and forecast 2021-2026 ($ million)
Exhibit 83: Data Table on India - Market size and forecast 2021-2026 ($ million)
Exhibit 84: Chart on India - Year-over-year growth 2021-2026 (%)
Exhibit 85: Data Table on India - Year-over-year growth 2021-2026 (%)
Exhibit 86: Market opportunity By Geographical Landscape ($ million)
Exhibit 87: Impact of drivers and challenges in 2021 and 2026
Exhibit 88: Overview on Criticality of inputs and Factors of differentiation
Exhibit 89: Overview on factors of disruption
Exhibit 90: Impact of key risks on business
Exhibit 91: Vendors covered
Exhibit 92: Matrix on vendor position and classification
Exhibit 93: Alphabet Inc. - Overview
Exhibit 94: Alphabet Inc. - Business segments
Exhibit 95: Alphabet Inc. - Key news
Exhibit 96: Alphabet Inc. - Key offerings
Exhibit 97: Alphabet Inc. - Segment focus
Exhibit 98: Amazon.com Inc. - Overview
Exhibit 99: Amazon.com Inc. - Business segments
Exhibit 100: Amazon.com Inc. - Key news
Exhibit 101: Amazon.com Inc. - Key offerings
Exhibit 102: Amazon.com Inc. - Segment focus
Exhibit 103: Artificial Solutions International AB - Overview
Exhibit 104: Artificial Solutions International AB - Product/Service
Exhibit 105: Artificial Solutions International AB - Key offerings
Exhibit 106: Baidu Inc. - Overview
Exhibit 107: Baidu Inc. - Business segments
Exhibit 108: Baidu Inc. - Key offerings
Exhibit 109: Baidu Inc. - Segment focus
Exhibit 110: Fidelity National Information Services Inc. - Overview
Exhibit 111: Fidelity National Information Services Inc. - Business segments
Exhibit 112: Fidelity National Information Services Inc. - Key news
Exhibit 113: Fidelity National Information Services Inc. - Key offerings
Exhibit 114: Fidelity National Information Services Inc. - Segment focus
Exhibit 115: International Business Machines Corp. - Overview
Exhibit 116: International Business Machines Corp. - Business segments
Exhibit 117: International Business Machines Corp. - Key offerings
Exhibit 118: International Business Machines Corp. - Segment focus
Exhibit 119: Kore.ai Inc. - Overview
Exhibit 120: Kore.ai Inc. - Key offerings
Exhibit 121: Microsoft Corp. - Overview
Exhibit 122: Microsoft Corp. - Business segments
Exhibit 123: Microsoft Corp. - Key news
Exhibit 124: Microsoft Corp. - Key offerings
Exhibit 125: Microsoft Corp. - Segment focus
Exhibit 126: Oracle Corp. - Overview
Exhibit 127: Oracle Corp. - Business segments
Exhibit 128: Oracle Corp. - Key news
Exhibit 129: Oracle Corp. - Key offerings
Exhibit 130: Oracle Corp. - Segment focus
Exhibit 131: SAP SE - Overview
Exhibit 132: SAP SE - Business segments
Exhibit 133: SAP SE - Key news
Exhibit 134: SAP SE - Key offerings
Exhibit 135: SAP SE - Segment focus
Exhibit 136: Inclusions checklist
Exhibit 137: Exclusions checklist
Exhibit 138: Currency conversion rates for US$
Exhibit 139: Research methodology
Exhibit 140: Validation techniques employed for market sizing
Exhibit 141: Information sources
Exhibit 142: List of abbreviations

Executive Summary

Research methodology is based on extensive primary and secondary research. Primary research includes in-depth interviews with industry experts, vendors, resellers and customers. Secondary research includes the publisher's platform, industry publications, company reports, news articles, analyst reports, trade associations and the data published by Government agencies.

Companies Mentioned

A selection of companies mentioned in this report includes:

  • Alphabet Inc.
  • Amazon.com Inc.
  • AmplifyReach India
  • Artificial Solutions International AB
  • Avaamo Inc.
  • Baidu Inc.
  • Cognigy GmbH
  • Conversica Inc.
  • Creative Virtual Ltd.
  • Fidelity National Information Services Inc.
  • Gamut Analytics Pvt. Ltd.
  • Inbenta Holdings Inc.
  • International Business Machines Corp.
  • Jio Haptik Technologies Ltd.
  • Kasisto Inc.
  • Kore.ai Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Rasa Technologies Inc.
  • SAP SE
  • SoundHound Inc