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OSS & BSS Market Report by Component, OSS & BSS Solution Type, Deployment Mode, Organization Size, Industry Vertical, and Region 2024-2032

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    Report

  • 143 Pages
  • March 2024
  • Region: Global
  • IMARC Group
  • ID: 5946753
Description Jump to:
The global OSS & BSS market size reached US$ 59.9 Billion in 2023. Looking forward, the publisher expects the market to reach US$ 142.9 Billion by 2032, exhibiting a growth rate (CAGR) of 10.1% during 2023-2032.

An operation support system (OSS) is a software used to manage the operating system or communication networks. It handles network planning and maintains network inventories, such as computers, routers, and servers that are connected to a network. On the other hand, a business support system (BSS) supports and automates core business activities and management functions, such as product, customer, revenue, and order. It also provides information about customer relationships, payment orders, and new sign-ups. Due to the distinct and functional features offered by OSS and BSS, several organizations nowadays are focusing on incorporating both the tools to manage different areas of businesses efficiently.

OSS & BSS Market Trends:

With significant improvements in telecom infrastructure and increasing data consumption, telecom operators and providers are currently relying on OSS and BSS platforms to support business functions, including marketing, product offerings, sales, contracting, and delivery of services. This is further supported by the rising need for efficient portfolio and telecom site management software and the focus on personalization, seamless service usage, and diversity across communication industries and platforms. Apart from this, the rising usage of industrial automation and business intelligence (BI), artificial intelligence (AI), and machine learning (ML) technologies for building efficient digitized business processes are influencing the demand for 5G applications and services worldwide. This, in turn, is strengthening the market growth of the OSS and BSS platform that enables telecom operators to tackle the evolving needs of the end consumers. Besides this, the growing demand for streamlining billing systems, enhancing customer experiences, and improving business agility is anticipated to promote the sales of cloud OSS and BSS tools across the world.

Key Market Segmentation:

The publisher provides an analysis of the key trends in each sub-segment of the global OSS & BSS market report, along with forecasts at the global, regional and country level from 2024-2032. The report has categorized the market based on component, OSS & BSS solution type, deployment mode, organization size and industry vertical.

Breakup by Component:

  • Solution
  • Services

Breakup by OSS & BSS Solution Type:

  • Network Planning and Design
  • Service Delivery
  • Service Fulfillment
  • Service Assurance
  • Billing and Revenue Management
  • Network Performance Management
  • Customer and Product Management
  • Others

Breakup by Deployment Mode:

  • On-premises
  • Cloud-based

Breakup by Organization Size:

  • Small and Medium-sized Enterprises
  • Large Enterprises

Breakup by Industry Vertical:

  • IT and Telecom
  • BFSI
  • Media and Entertainment
  • Retail and E-Commerce
  • Others

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa

Competitive Landscape:

  • - The competitive landscape of the industry has also been examined along with the profiles of the key players being Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson.

Key Questions Answered in This Report

1. What was the size of the global OSS & BSS market in 2023?
2. What is the expected growth rate of the global OSS & BSS market during 2024-2032?
3. What are the key factors driving the global OSS & BSS market?
4. What has been the impact of COVID-19 on the global OSS & BSS market?
5. What is the breakup of the global OSS & BSS market based on the component?
6. What is the breakup of the global OSS & BSS market based on the OSS & BSS solution type?
7. What is the breakup of the global OSS & BSS market based on the deployment mode?
8. What is the breakup of the global OSS & BSS market based on the organization size?
9. What is the breakup of the global OSS & BSS market based on the industry vertical?
10. What are the key regions in the global OSS & BSS market?
11. Who are the key players/companies in the global OSS & BSS market?

Table of Contents

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global OSS & BSS Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Component
6.1 Solution
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Services
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by OSS & BSS Solution Type
7.1 Network Planning and Design
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Service Delivery
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Service Fulfillment
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Service Assurance
7.4.1 Market Trends
7.4.2 Market Forecast
7.5 Billing and Revenue Management
7.5.1 Market Trends
7.5.2 Market Forecast
7.6 Network Performance Management
7.6.1 Market Trends
7.6.2 Market Forecast
7.7 Customer and Product Management
7.7.1 Market Trends
7.7.2 Market Forecast
7.8 Others
7.8.1 Market Trends
7.8.2 Market Forecast
8 Market Breakup by Deployment Mode
8.1 On-premises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Cloud-based
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Organization Size
9.1 Small and Medium-sized Enterprises
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Large Enterprises
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by Industry Vertical
10.1 IT and Telecom
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 BFSI
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Media and Entertainment
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Retail and E-Commerce
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Others
10.5.1 Market Trends
10.5.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia-Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 Amdocs
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.1.3 Financials
16.3.2 Cisco Systems Inc.
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.2.3 Financials
16.3.2.4 SWOT Analysis
16.3.3 Comarch SA
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.3.3 Financials
16.3.4 Hewlett Packard Enterprise Development LP
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.4.3 Financials
16.3.4.4 SWOT Analysis
16.3.5 Huawei Technologies Co. Ltd.
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.5.3 SWOT Analysis
16.3.6 Infosys Limited
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.6.3 Financials
16.3.6.4 SWOT Analysis
16.3.7 Netcracker Technology Corporation (NEC Corporation)
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.8 Nokia Corporation
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.8.3 Financials
16.3.8.4 SWOT Analysis
16.3.9 Oracle Corporation
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.9.3 Financials
16.3.9.4 SWOT Analysis
16.3.10 Suntech S.A.
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
16.3.11 Telefonaktiebolaget LM Ericsson
16.3.11.1 Company Overview
16.3.11.2 Product Portfolio
16.3.11.3 Financials
16.3.11.4 SWOT Analysis
List of Figures
Figure 1: Global: OSS & BSS Market: Major Drivers and Challenges
Figure 2: Global: OSS & BSS Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: OSS & BSS Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 4: Global: OSS & BSS Market: Breakup by Component (in %), 2023
Figure 5: Global: OSS & BSS Market: Breakup by OSS & BSS Solution Type (in %), 2023
Figure 6: Global: OSS & BSS Market: Breakup by Deployment Mode (in %), 2023
Figure 7: Global: OSS & BSS Market: Breakup by Organization Size (in %), 2023
Figure 8: Global: OSS & BSS Market: Breakup by Industry Vertical (in %), 2023
Figure 9: Global: OSS & BSS Market: Breakup by Region (in %), 2023
Figure 10: Global: OSS & BSS (Solution) Market: Sales Value (in Million US$), 2018 & 2023
Figure 11: Global: OSS & BSS (Solution) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 12: Global: OSS & BSS (Services) Market: Sales Value (in Million US$), 2018 & 2023
Figure 13: Global: OSS & BSS (Services) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 14: Global: OSS & BSS (Network Planning and Design) Market: Sales Value (in Million US$), 2018 & 2023
Figure 15: Global: OSS & BSS (Network Planning and Design) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 16: Global: OSS & BSS (Service Delivery) Market: Sales Value (in Million US$), 2018 & 2023
Figure 17: Global: OSS & BSS (Service Delivery) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 18: Global: OSS & BSS (Service Fulfillment) Market: Sales Value (in Million US$), 2018 & 2023
Figure 19: Global: OSS & BSS (Service Fulfillment) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 20: Global: OSS & BSS (Service Assurance) Market: Sales Value (in Million US$), 2018 & 2023
Figure 21: Global: OSS & BSS (Service Assurance) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 22: Global: OSS & BSS (Billing and Revenue Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 23: Global: OSS & BSS (Billing and Revenue Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 24: Global: OSS & BSS (Network Performance Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 25: Global: OSS & BSS (Network Performance Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 26: Global: OSS & BSS (Customer and Product Management) Market: Sales Value (in Million US$), 2018 & 2023
Figure 27: Global: OSS & BSS (Customer and Product Management) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 28: Global: OSS & BSS (Other OSS & BSS Solution Types) Market: Sales Value (in Million US$), 2018 & 2023
Figure 29: Global: OSS & BSS (Other OSS & BSS Solution Types) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 30: Global: OSS & BSS (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 31: Global: OSS & BSS (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 32: Global: OSS & BSS (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
Figure 33: Global: OSS & BSS (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 34: Global: OSS & BSS (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 35: Global: OSS & BSS (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 36: Global: OSS & BSS (Large Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 37: Global: OSS & BSS (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 38: Global: OSS & BSS (IT and Telecom) Market: Sales Value (in Million US$), 2018 & 2023
Figure 39: Global: OSS & BSS (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 40: Global: OSS & BSS (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
Figure 41: Global: OSS & BSS (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 42: Global: OSS & BSS (Media and Entertainment) Market: Sales Value (in Million US$), 2018 & 2023
Figure 43: Global: OSS & BSS (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 44: Global: OSS & BSS (Retail and E-Commerce) Market: Sales Value (in Million US$), 2018 & 2023
Figure 45: Global: OSS & BSS (Retail and E-Commerce) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 46: Global: OSS & BSS (Other Industry Verticals) Market: Sales Value (in Million US$), 2018 & 2023
Figure 47: Global: OSS & BSS (Other Industry Verticals) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 48: North America: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 49: North America: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 50: United States: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 51: United States: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 52: Canada: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 53: Canada: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 54: Asia-Pacific: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 55: Asia-Pacific: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 56: China: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 57: China: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 58: Japan: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 59: Japan: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 60: India: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 61: India: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 62: South Korea: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 63: South Korea: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 64: Australia: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 65: Australia: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 66: Indonesia: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 67: Indonesia: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 68: Others: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 69: Others: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 70: Europe: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 71: Europe: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 72: Germany: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 73: Germany: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 74: France: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 75: France: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 76: United Kingdom: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 77: United Kingdom: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 78: Italy: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 79: Italy: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 80: Spain: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 81: Spain: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 82: Russia: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 83: Russia: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 84: Others: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 85: Others: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 86: Latin America: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 87: Latin America: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 88: Brazil: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 89: Brazil: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 90: Mexico: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 91: Mexico: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 92: Others: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 93: Others: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 94: Middle East and Africa: OSS & BSS Market: Sales Value (in Million US$), 2018 & 2023
Figure 95: Middle East and Africa: OSS & BSS Market: Breakup by Country (in %), 2023
Figure 96: Middle East and Africa: OSS & BSS Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 97: Global: OSS & BSS Industry: SWOT Analysis
Figure 98: Global: OSS & BSS Industry: Value Chain Analysis
Figure 99: Global: OSS & BSS Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: OSS & BSS Market: Key Industry Highlights, 2023 & 2032
Table 2: Global: OSS & BSS Market Forecast: Breakup by Component (in Million US$), 2024-2032
Table 3: Global: OSS & BSS Market Forecast: Breakup by OSS & BSS Solution Type (in Million US$), 2024-2032
Table 4: Global: OSS & BSS Market Forecast: Breakup by Deployment Mode (in Million US$), 2024-2032
Table 5: Global: OSS & BSS Market Forecast: Breakup by Organization Size (in Million US$), 2024-2032
Table 6: Global: OSS & BSS Market Forecast: Breakup by Industry Vertical (in Million US$), 2024-2032
Table 7: Global: OSS & BSS Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 8: Global: OSS & BSS Market: Competitive Structure
Table 9: Global: OSS & BSS Market: Key Players

Companies Mentioned

  • Amdocs
  • Cisco Systems Inc.
  • Comarch SA
  • Hewlett Packard Enterprise Development LP
  • Huawei Technologies Co. Ltd.
  • Infosys Limited
  • Netcracker Technology Corporation (NEC Corporation)
  • Nokia Corporation
  • Oracle Corporation
  • Suntech S.A
  • Telefonaktiebolaget LM Ericsson

Methodology

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Table Information

Report AttributeDetails
No. of Pages143
PublishedMarch 2024
Forecast Period2023 - 2032
Estimated Market Value ( USD ) in 2023 $ 59.9 Billion
Forecasted Market Value ( USD ) by 2032 $ 142.9 Billion
Compound Annual Growth Rate10.1%
Regions CoveredGlobal
No. of Companies Mentioned11

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