The Global Roadside Assistance Market size is expected to reach $ 41.2 billion by 2030, rising at a market growth of 5.1 % CAGR during the forecast period.
The increasing demand for fuel delivery services within the roadside assistance market is driven by immediate solutions to fuel-related issues, providing convenience, safety, and peace of mind for motorists facing unexpected fuel shortages or running out of gas. Therefore, the fuel delivery segment captured $2,451.8 million in revenue in the market in 2022. As drivers seek efficient and prompt resolutions to fuel-related emergencies, the demand for professional fuel delivery services is expected to grow.
Modern vehicles have advanced technology, intricate computer systems, and sensors. While these advancements enhance vehicle performance and safety, they also make diagnosing and fixing issues more complex. It becomes crucial for addressing technical glitches or failures in these sophisticated systems. Not all drivers possess the expertise or tools necessary to fix intricate problems. Roadside assistance services offer skilled technicians with specialized tools to handle these complex issues efficiently. With the increasing complexity of vehicles, Do It Yourself (DIY) repairs have become more challenging. The complex design of contemporary vehicle models may necessitate expert intervention to resolve straightforward malfunctions that previously could have been remedied with elementary mechanical expertise. Additionally, according to the National Investment Promotion & Facilitation Agency, trucking in India is anticipated to increase more than fourfold by 2050. By 2050, the number of vehicles is projected to have more than quadrupled, from 4 million in 2022 to approximately 17 million. In 2019 and 2020, a combined total of 556,000 and 436,000 vehicles were sold in Saudi Arabia. Electric vehicle (EV) sales are anticipated to account for a mere 32,000 of the 543,000 units anticipated by 2025. Hence, the expanding automotive sector is driving the growth of the market.
However, roadside assistance providers rely on third-party service providers, such as towing companies or repair facilities, to deliver services promptly and efficiently. However, variations in the quality of services provided by different third-party vendors can impact the overall service consistency and customer satisfaction. Dependence on external service providers may result in challenges related to their availability and response times. Delays in response or the unavailability of nearby service providers can lead to prolonged wait times for customers needing urgent assistance. Hence, the dependency on third-party service providers is impeding the growth of the market.
The increasing demand for fuel delivery services within the roadside assistance market is driven by immediate solutions to fuel-related issues, providing convenience, safety, and peace of mind for motorists facing unexpected fuel shortages or running out of gas. Therefore, the fuel delivery segment captured $2,451.8 million in revenue in the market in 2022. As drivers seek efficient and prompt resolutions to fuel-related emergencies, the demand for professional fuel delivery services is expected to grow.
Modern vehicles have advanced technology, intricate computer systems, and sensors. While these advancements enhance vehicle performance and safety, they also make diagnosing and fixing issues more complex. It becomes crucial for addressing technical glitches or failures in these sophisticated systems. Not all drivers possess the expertise or tools necessary to fix intricate problems. Roadside assistance services offer skilled technicians with specialized tools to handle these complex issues efficiently. With the increasing complexity of vehicles, Do It Yourself (DIY) repairs have become more challenging. The complex design of contemporary vehicle models may necessitate expert intervention to resolve straightforward malfunctions that previously could have been remedied with elementary mechanical expertise. Additionally, according to the National Investment Promotion & Facilitation Agency, trucking in India is anticipated to increase more than fourfold by 2050. By 2050, the number of vehicles is projected to have more than quadrupled, from 4 million in 2022 to approximately 17 million. In 2019 and 2020, a combined total of 556,000 and 436,000 vehicles were sold in Saudi Arabia. Electric vehicle (EV) sales are anticipated to account for a mere 32,000 of the 543,000 units anticipated by 2025. Hence, the expanding automotive sector is driving the growth of the market.
However, roadside assistance providers rely on third-party service providers, such as towing companies or repair facilities, to deliver services promptly and efficiently. However, variations in the quality of services provided by different third-party vendors can impact the overall service consistency and customer satisfaction. Dependence on external service providers may result in challenges related to their availability and response times. Delays in response or the unavailability of nearby service providers can lead to prolonged wait times for customers needing urgent assistance. Hence, the dependency on third-party service providers is impeding the growth of the market.
By Provider Analysis
Based on provider, the market is divided into OEM, motor insurance, independent service provider, and others. In 2022, the motor insurance segment garnered the largest revenue share in the market. The increasing demand for motor insurance packages that include roadside assistance reflects a shift in consumer preferences towards comprehensive coverage and added services. This trend not only benefits motorists by providing them with immediate support during emergencies but also drives the growth and relevance of the market as an integral component of the motor insurance segment.
By Services Analysis
Based on service, the market is categorized into towing, tire replacement, fuel delivery, jump start & pull start, lockout & replacement key service, winch, battery assistance, trip routing & navigational assistance, and others. In 2022, the battery assistance segment procured a remarkable revenue share in the market. The increasing demand for battery assistance services within the market is driven by the need for immediate solutions to battery-related issues, encompassing jump-starts, battery replacements, diagnostics, and specialized services for newer vehicle technologies. As vehicles continue incorporating advanced electronics and power systems, the need for professional battery assistance services is expected to remain high.By Vehicle Analysis
On the basis of vehicles, the market is segmented into commercial vehicles and passenger vehicles. In 2022, the commercial vehicles segment attained a noteworthy revenue share in the market. The growing demand for roadside assistance services within the commercial vehicle segment stems from these vehicles' critical role in business operations, emphasizing the need for reliable and immediate assistance to minimize disruptions, ensure compliance, and maintain operational efficiency. As businesses expand their fleets and operations, the reliance on professional roadside assistance services is expected to remain high.By Regional Analysis
Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America region witnessed the maximum revenue share in the market in 2022. North America has seen a steady increase in vehicle ownership rates. As more individuals own vehicles, the need for roadside assistance services rises proportionally. The average age of vehicles on North American roads has been increasing. The increased frequency of failures and subsequent need for roadside assistance caused by the aging of vehicles drives up the demand for such services.List of Key Companies Profiled
- Allstate Insurance Company
- Agero, Inc. (The Cross Country Group, LLC.)
- Falck A/S
- Paragone Motor Club, Inc.
- SOS Internation A/S
- Viking Assistance Group (P & C Insurance Holding Ltd.)
- ARC Europe SA
- Chubb Limited
- Allianze SE
- Prime Assistance Inc. (Sompo Holdings)
Market Report Segmentation
By Service- Towing
- Tire Replacement
- Fuel Delivery
- Jump Start & Pull Start
- Battery Assistance
- Lockout & Replacement Key Service
- Trip Routing & Navigational Assistance
- Winch
- Others
- Passenger Vehicles
- Commercial Vehicles
- Motor Insurance
- Independent Service Provider
- OEM
- Others
- North America
- US
- Canada
- Mexico
- Rest of North America
- Europe
- Germany
- UK
- France
- Russia
- Spain
- Italy
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- South Korea
- Singapore
- Malaysia
- Rest of Asia Pacific
- LAMEA
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Table of Contents
Chapter 1. Market Scope & Methodology
Chapter 2. Market at a Glance
Chapter 3. Market Overview
Chapter 4. Global Roadside Assistance Market by Service
Chapter 5. Global Roadside Assistance Market by Vehicle
Chapter 6. Global Roadside Assistance Market by Provider
Chapter 7. Global Roadside Assistance Market by Region
Chapter 8. Company Profiles
Companies Mentioned
- Allstate Insurance Company
- Agero, Inc. (The Cross Country Group, LLC.)
- Falck A/S
- Paragone Motor Club, Inc.
- SOS Internation A/S
- Viking Assistance Group (P&C Insurance Holding Ltd.)
- ARC Europe SA
- Chubb Limited
- Allianze SE
- Prime Assistance Inc. (Sompo Holdings)
Methodology
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