Companies scoring well in the cloud, data analytics, and future of work themes lead the thematic screen of the publisher's IT services sector scorecard. This is dominated by the global IT services giants Accenture, IBM, and Infosys, closely followed by Capgemini and Tata Consultancy Services (TCS). Indian heritage vendors occupy half of the top 10 vendor positions, suggesting they are successfully adapting their strategies to the long-term concern of a declining cost advantage versus their US and European peers.
Leading IT services companies continue to upskill their workforces in artificial intelligence (AI) technologies, particularly generative AI, as they see a significant advisory opportunity. This typically comes in the shape of partnerships with cloud vendors like Alphabet, Microsoft, and Amazon. Recent months have seen Accenture invest $3 billion to expand its data and AI practice, PwC and KPMG commit $1 billion over three years and $2 billion over five years, respectively, to their AI offerings, BCG sign partnerships with OpenAI and Anthropic, and EY invest $1.4 billion in its generative AI platform. As customers explore AI delivery models involving private and hybrid cloud, we expect systems integrators such as DXC Technology, Fujitsu, and Kyndryl to become increasingly involved.
Leading IT services companies continue to upskill their workforces in artificial intelligence (AI) technologies, particularly generative AI, as they see a significant advisory opportunity. This typically comes in the shape of partnerships with cloud vendors like Alphabet, Microsoft, and Amazon. Recent months have seen Accenture invest $3 billion to expand its data and AI practice, PwC and KPMG commit $1 billion over three years and $2 billion over five years, respectively, to their AI offerings, BCG sign partnerships with OpenAI and Anthropic, and EY invest $1.4 billion in its generative AI platform. As customers explore AI delivery models involving private and hybrid cloud, we expect systems integrators such as DXC Technology, Fujitsu, and Kyndryl to become increasingly involved.
Scope
This sector scorecard provides a top-down, comprehensive outlook for the key players in the IT services sector over the next two years, based on the key themes set to transform their industry landscape.Reasons to Buy
- Companies that invest in the right themes become success stories. Those that miss the important themes in their industry end up as failures.
- The thematic research ecosystem is a single, integrated global research platform that provides an easy-to-use framework for tracking all themes across all companies in all sectors. It has a proven track record of identifying the important themes early, enabling companies to make the right investments ahead of the competition, and secure that all-important competitive advantage.
- The publisher has developed a unique thematic methodology for ranking all major companies in all major sectors based on their relative strength in the big themes that are impacting their industries.
Table of Contents
- Executive Summary
- Top Themes for 2024
- Sector Scorecard: IT Services
- Thematic Research Methodology
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Accenture
- Amdocs
- Atos
- Capgemini
- CGI
- Cognizant
- Computacenter
- Concentrix
- Conduent
- CSG Systems
- DXC Technology
- EPAM Systems
- Fujitsu
- Genpact
- HCL Technologies
- HPE
- IBM
- Indra Sistemas
- Infosys
- Kyndryl
- LTI
- Mphasis
- Neusoft
- NTT Data
- Sopra Steria
- Tata Consultancy Services
- Tech Mahindra
- TietoEVRY
- Wipro
- World Wide Technology
