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Process Mapping: A tool to generate process improvements

  • Training

  • 60 Minutes
  • Compliance Online
  • ID: 5975548
The process mapping tool is presented to the participants in a clear and effective manner complemented by an array of relevant examples. This webinar will be valuable for any member of any industry desiring process improvements.

This webinar will discuss how to use the process mapping tool to better understand any type of process to expose redundant steps and opportunities for improvement. Process improvement leads to quantifiable business results for any type of organization.

This webinar will be valuable for any member of any industry desiring process improvements.Process mapping is a critical tool for process understanding. Process understanding leads to process improvement, a necessity for remaining competitive. The process mapping tool is presented to the participants in a clear and effective manner complemented by an array of relevant examples.

Areas Covered in the seminar:

  • Why a process map should be used.
  • How it differs from traditional flow-charting techniques.
  • Process map components - the “inputs” and the “outputs”.
  • Classification of the inputs - noise, standard operating procedures and controllable factors.
  • Examples of applications of process maps.
  • Responsibilities for updating the process map.

Who Will Benefit:

This webinar will be valuable for any member of any industry desiring process improvements. From CEOs of companies to hourly personnel, this discussion will provide the basics for creating a process map. Those who might benefit include:
  • Senior management of any type of organization
  • Process managers and engineers, sales, human resources, IT, customer support, manufacturing, reliability research, development and safety engineering personnel
  • Individuals in the “quality” department
  • Clerks, operators or floor personnel
  • Any associates trying to make process improvements

Course Provider

  • Sharon Gregory
  • Sharon Gregory,