United States Janitorial Service Market Size, Growth & Forecast 2025-2033

United States Janitorial Service Market is expected to reach US$ 100.22 billion by 2033 from US$ 76.68 billion in 2024, with a CAGR of 3.02% from 2025 to 2033. The market’s growth can be attributed to factors such as growing consciousness about importance of cleanliness and hygiene in workspaces and increasing significance of preventive healthy practices. The market is poised to grow at steady pace with the help of lucrative opportunities in commercial applications.

United States Janitorial Service Market Report by Application (Residential, Commercial), End Use (Standard Cleaning, Damage Restoration Cleaning, Exterior Window Cleaning, Floor Care Services, Others), States and Company Analysis, 2025-2033.

United States Janitorial Service Industry Overview

Growing demand from the commercial, healthcare, educational, and industrial sectors is driving the steady expansion of the janitorial services market in the United States. In order to preserve hygienic standards, lessen operational strains, and enhance working conditions, businesses are depending more and more on outsourced cleaning services. The significance of expert cleaning services has been underlined by growing awareness of sanitation and cleanliness, particularly in sensitive and busy locations. Businesses are also implementing cutting-edge technology and environmentally friendly cleaning methods to meet sustainability targets and boost customer satisfaction. With a combination of big national suppliers and smaller regional companies offering specialized solutions, the market is competitive. The janitorial services sector is ideally positioned for long-term growth in the US as demands for hygienic, secure environments keep rising.

Additionally, the massive retail corporations in the United States have recognized the ongoing need for cleanliness and sanitation following the epidemic period that the globe has experienced. For example, premium merchants are adopting carpet washing and janitorial cleaning at an 84% rate. Similarly, janitorial services are becoming more and more popular among big-box shops, grocery stores, restaurants, and healthcare organizations.
Aspire Software, a U.S.-based marketing firm, stated in a blog post from May 2023 that over the previous five years (2019-2023), American consumers have grown more aware of the advantages of employing janitors or other professional cleaning professionals for their houses. According to a November 2018 American Cleaning Institute poll, customers cleaned their homes for an average of six hours per week, and one-third of them expressed concerns about doing the job correctly.

Key Factors Driving the United States Janitorial Service Market Growth

Greater Attention to Hygiene and Health

Public perceptions of cleanliness and hygiene were drastically altered by the COVID-19 epidemic, particularly in public spaces, schools, workplaces, and medical institutions. Maintaining hygienic surroundings is becoming more important to organizations and businesses in order to protect worker health, lower absenteeism, and reassure clients or guests. Routines for cleaning and disinfection have grown commonplace, frequently influenced by advice from health authorities. The need for professional cleaning services, which are supposed to follow stringent hygiene guidelines and utilize authorized disinfectants, has grown dramatically as a result of this increased attention. Since preserving health and hygiene is now a regular operational priority rather than a reactive action during health emergencies, the transition from infrequent cleaning to routine sanitation is propelling long-term market development.

Growth in Institutional and Commercial Structures

One of the main factors propelling the janitorial services market in the US is the growth of institutional and commercial infrastructure. The need for regular maintenance and cleaning services keeps growing as new office buildings, hospitals, schools, and shopping malls are constructed or refurbished. This expansion is further fueled by urbanization and population increase, particularly in metropolitan regions where commercial activity is concentrated. To keep these establishments safe, compliant, and professional, constant cleaning is necessary. Additionally, the complexity and frequency of cleaning requirements rise when new building designs include additional amenities and public areas. The built environment's continual growth guarantees a steady and expanding need for cleaning service providers in a variety of industries.

Non-Core Operations Outsourcing

More and more businesses are contracting with outside vendors to handle non-essential tasks like cleaning. This tactic enables firms to take advantage of the cost reductions, specialized knowledge, and increased productivity provided by professional cleaning companies while concentrating on their core competencies. Without needing in-house resources, outsourced janitorial services offer workforce flexibility, access to the newest cleaning technology, and compliance with health and safety laws. More businesses are using outside providers to manage facility maintenance as operational efficiency rises in importance across all industries. Particularly among corporate offices, retail chains, healthcare facilities, and educational institutions looking for reliable service quality and accountability, this trend supports the market's ongoing need for janitorial services.

Challenges in the United States Janitorial Service Market

Workforce shortages and high labor turnover

The United States' janitorial services sector is plagued by a chronic labor shortage and significant staff turnover. Employee discontent and low retention may result from the physically taxing, repetitious, and frequently off-hours nature of the employment. Furthermore, it is challenging to draw in long-term talent because many janitorial positions pay little and provide few possibilities for professional progression. Because of this, businesses find it difficult to keep steady worker numbers, particularly during busy times or while expanding. Customer happiness and service quality are impacted by this. Employers are under growing pressure to provide better working conditions, better benefits, and greater compensation in order to stay competitive. However, these initiatives might lower profit margins and increase operating expenses, especially in a labor-intensive and price-sensitive sector.

High Intense Competition and Price Sensitivity

There are many small and medium-sized businesses fighting for contracts in the very competitive and fragmented U.S. janitorial services sector. Because of the intense downward pressure this saturation puts on service prices, businesses find it challenging to maintain reasonable profit margins. Low prices are frequently preferred by clients above value-added features, particularly in the commercial and institutional sectors. As a result, service providers are forced to underbid rivals in order to win contracts. Running on thin margins makes it difficult to reinvest in quality enhancements, technology, or employee training. In an effort to stand out, suppliers try to set themselves apart through technology integration, customer service, or sustainability policies. But putting these improvements into practice would cost money, which might be hard to defend or maintain in a market where price is still the fundamental deciding factor.

United States Janitorial Service Market Overview by States

Both industry demand and regional economic conditions have an impact on the U.S. janitorial services market. States like California, Texas, and New York that have a lot of business activity make a big contribution to market income. There are frequently more companies in these areas that need routine cleaning services. States with smaller populations or less developed commercial infrastructure, on the other hand, can have slower market expansion. Businesses looking to grow or improve their operations in the janitorial services sector must comprehend state-specific dynamics. The following provides a market overview by States:

California Janitorial Service Market

A sizable portion of the US cleaning business, the janitorial services market in California is distinguished by a high establishment concentration and a sizable workforce. Professional cleaning services are consistently in demand due to the state's broad economy, which includes industries like healthcare, education, and commercial real estate. The industry's adoption of green cleaning techniques and fair work standards is influenced by California's strict labor and environmental laws. Furthermore, the widespread use of franchise and subcontracting models has sparked worries about wage fraud and worker misclassification, leading state labor officials to step up their oversight and enforcement. The market is still changing, with a greater focus on sustainability, technology integration, and regulatory compliance, despite obstacles including labor shortages and fierce competition.

Texas Janitorial Service Market

With many businesses and a sizable workforce, the janitorial services sector in Texas represents a sizeable portion of the state's economy. Professional cleaning services are consistently in demand due to the state's broad economy, which includes industries like healthcare, education, and commercial real estate. The industry's adoption of fair labor standards and green cleaning techniques is influenced by Texas' regulatory framework. Furthermore, the widespread use of franchise and subcontracting models has sparked worries about wage fraud and worker misclassification, leading state labor officials to step up their oversight and enforcement. The market is still changing, with a greater focus on sustainability, technology integration, and regulatory compliance, despite obstacles including labor shortages and fierce competition.

New York Janitorial Service Market

Because of its broad economic environment and large metropolitan population, New York's janitorial services sector is an essential part of the state's economy. As a center of international commerce, New York City creates a significant need for cleaning services in a number of industries, such as commercial real estate, healthcare, and education. Strict municipal laws and an increased emphasis on safety and hygienic standards only serve to increase this need. Labor unions, like SEIU Local 32BJ, are important because they influence business policies and fight for workers' rights. But issues like competitiveness, labor shortages, and regulatory compliance still exist. Notwithstanding these challenges, the industry is still developing, with a growing focus on technology integration, sustainability, and adherence to legal requirements.

Recent Developments in US Janitorial Service Market

• Aspire Software and ServiceMaster Clean, a brand of The ServiceMaster Company, partnered in March 2024 to provide the commercial cleaning business management system with the technology assistance it needs to support the company's further growth.

Market Segmentations

Application

• Residential
• Commercial

End Use

• Standard Cleaning
• Damage Restoration Cleaning
• Exterior Window Cleaning
• Floor Care Services
• Others

States

• California
• Texas
• New York
• Florida
• Illinois
• Pennsylvania
• Ohio
• Georgia
• Washington
• New Jersey
• Rest of United States

All the Key players have been covered

• Overviews
• Key Person
• Recent Developments
• SWOT Analysis
• Revenue Analysis

Company Analysis:

• Moonlight Maintenance Service
• ABM Industries Incorporated
• The ServiceMaster Company, LLC
• Jani-King International, Inc.
• Jan-Pro Franchising, Inc.
• Allan Industries, Inc.
• Get Clean Services LLC
• VIP, Inc
• Mitie Group plc.