Social Media Management Software Market Report 2025

The social media management software market size has grown rapidly in recent years. It will grow from $24.4 billion in 2024 to $28.58 billion in 2025 at a compound annual growth rate (CAGR) of 17.1%. The growth during the historic period can be attributed to the widespread adoption of social media by businesses, a global increase in internet users, rising smartphone penetration, a heightened focus on digital marketing strategies, the expansion of the e-commerce sector, and the growing volume of user-generated content.

The social media management software market size is expected to see rapid growth in the next few years. It will grow to $53.29 billion in 2029 at a compound annual growth rate (CAGR) of 16.9%. The growth anticipated in the forecast period can be attributed to the increasing need for cross-platform management, rising demand for personalized marketing, the growing use of video content on social media, the surge in popularity of short-form content platforms, and a stronger focus on brand reputation monitoring. Key trends expected during this period include advancements in sentiment analysis technology, the development of real-time collaboration tools, the emergence of cloud-native social media platforms, the integration of social listening with business intelligence tools, and innovations in visual content scheduling.

The rising number of social media users is expected to propel the growth of the social media management software market going forward. Social media users refer to individuals or organizations who actively engage with social media platforms to create, share, or interact with content and connect with others online. The rising number of social media users is primarily due to the increasing penetration of smartphones, which makes it easier for people to access social platforms anytime and anywhere. Social media management software helps social media users streamline their online presence by enabling centralized scheduling and content management across platforms. It reduces manual effort by offering automation, analytics, and engagement tools, improving overall efficiency and impact. For instance, in January 2024, according to We Are Social Ltd., a UK-based media company, social media usage rose to 1.5% in 2024, compared to 0.9% in 2023. Therefore, the rising number of social media users is driving the growth of the social media management software market.

Leading companies operating in the social media management software market are focusing on developing innovative solutions, such as multi-location publishing platforms, to help businesses manage and streamline content across multiple locations efficiently. Multi-location publishing platforms refer to software tools that allow businesses to create, schedule, and manage social media content across multiple business locations from a centralized dashboard. For instance, in January 2023, Birdeye Inc., a US-based software company, launched Birdeye Social, a cutting-edge social media management platform tailored for the unique demands of local brands and multi-location businesses. The platform enables centralized control with features such as multi-location publishing and bulk scheduling, making it easy to customize and manage posts across various locations from a unified dashboard. It also includes BirdAI for AI-powered content creation, robust engagement tracking tools, and a centralized content library, all designed to simplify social media workflows and enhance audience engagement.

In August 2023, Sprout Social Inc., a US-based software company, acquired Tagger Media Inc. for $140 million. Through this acquisition, Sprout Social seeks to strengthen its position as a leading provider in the social media software market by delivering an all-in-one platform that enables brands to implement comprehensive social strategies at scale. Tagger Media Inc. is a US-based software firm that specializes in influencer marketing tools as part of its social media management offerings.

Major players in the social media management software market are Vista Social Inc., Sprout Social Inc., Hootsuite Inc., Later.com Inc., Zoho Corporation Pvt. Ltd., Falcon.io ApS, Agorapulse SAS, Buffer Inc., NapoleonCat Sp. z o.o, Loomly Inc, Crowdfire Inc., Oktopost Technologies Inc., Maventus Group Inc., SocialPilot Technologies Inc., CoSchedule LLC, eClincher Inc., FeedHive ApS, Iconosquare SAS, Edgar Inc, Planable Inc., Sendible Limited, SocialBee Inc., and Statusbrew Inc.

North America was the largest region in the social media management software market in 2024. The regions covered in social media management software report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the social media management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the information technology sector, particularly in hardware manufacturing, data infrastructure, and software deployment. Higher duties on imported semiconductors, circuit boards, and networking equipment have raised production and operational costs for tech firms, cloud service providers, and data centers. Companies relying on globally sourced components for laptops, servers, and consumer electronics are facing longer lead times and increased pricing pressures. In parallel, tariffs on specialized software tools and retaliatory measures from key international markets have disrupted global IT supply chains and reduced overseas demand for U.S.-developed technologies. To navigate these challenges, the sector is accelerating investments in domestic chip fabrication, diversifying supplier bases, and adopting AI-driven automation to enhance operational resilience and cost efficiency.

Social media management software is a digital solution designed to assist individuals and organizations in managing, scheduling, analyzing, and engaging with content across multiple social media platforms from a single, centralized interface. Its core purpose is to streamline social media marketing efforts, enhance audience interaction, and evaluate campaign performance using built-in analytics and reporting tools.

The primary types of social media management software include web-based and cloud-based platforms. Web-based software refers to applications accessed via a web browser without requiring installation on local devices. These tools are typically offered through various pricing models, such as subscription-based, per-user-based, or feature-based plans. Key functionalities include content management, scheduling and publishing, social media analytics, advertising tools, integration with customer relationship management (CRM) systems, and email marketing features. This software caters to both large enterprises and small to medium-sized businesses and is widely adopted across sectors including retail and consumer goods, healthcare, education, manufacturing, financial services, media and entertainment, and travel and hospitality.

The social media management software market research report is one of a series of new reports that provides social media management software market statistics, including social media management software industry global market size, regional shares, competitors with a social media management software market share, detailed social media management software market segments, market trends and opportunities, and any further data you may need to thrive in the social media management software industry. The social media management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The social media management software market consists of revenues earned by entities by providing services such as social listening and monitoring, customer engagement and support, campaign management and reporting, influencer management, and content curation and discovery. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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