Healthcare Information Technology (IT) Outsourcing Market Report 2025

The healthcare information technology (IT) outsourcing market size has grown strongly in recent years. It will grow from $58.09 billion in 2024 to $63.84 billion in 2025 at a compound annual growth rate (CAGR) of 9.9%. The growth during the historical period can be attributed to the digitization of medical records, the globalization of the healthcare industry, the expansion of chronic disease management initiatives, the increasing adoption of digital health technologies, and the growing use of cloud-based services.

The healthcare information technology (IT) outsourcing market size is expected to see strong growth in the next few years. It will grow to $92.36 billion in 2029 at a compound annual growth rate (CAGR) of 9.7%. The anticipated growth in the forecast period can be attributed to the increasing demand for scalable IT infrastructure, the rising need for remote patient monitoring, the global aging population, the necessity for IT solutions that enhance efficiency and support remote care, and the expansion of global healthcare regulations. Key trends expected during this period include AI-driven chatbots and virtual health assistants, the use of blockchain for managing medical records and consent, edge computing for real-time healthcare data processing, robotic process automation (RPA) in healthcare administration, interoperability platforms based on HL7 FHIR standards, and cybersecurity-as-a-service tailored for healthcare.

The increasing adoption of digital health solutions is expected to drive the growth of the healthcare information technology (IT) outsourcing market in the future. Digital health solutions include technology-driven tools and platforms that improve healthcare delivery, patient engagement, and overall health management through innovations such as telemedicine, mobile applications, and wearable devices. Healthcare providers are increasingly adopting these solutions as cost-effective methods to deliver care, utilizing technologies like telemedicine and remote monitoring to decrease hospital visits and improve operational efficiency. Healthcare IT outsourcing plays a key role by providing specialized expertise and infrastructure to manage data effectively, enhance security, and speed up the deployment of digital health technologies. For example, in February 2023, a report by Rock Health, a US-based venture capital firm, indicated that 80% of respondents had used telemedicine services at some point in their lives, up 8 percentage points from 72% in 2021. This growing adoption of digital health solutions is thus contributing to the expansion of the healthcare IT outsourcing market.

Leading companies in the healthcare IT outsourcing market are focusing on launching innovative offerings like brand-centric healthcare outsourcing to address the rising demand for personalized patient engagement, operational efficiency, and unique service delivery. Brand-centric healthcare outsourcing involves providing outsourced healthcare services that are aligned with the healthcare organization’s brand identity, ensuring consistent, personalized, and high-quality patient interactions at every touchpoint. For instance, in March 2025, Clear Harbor LLC, a US-based customer care and business process outsourcing company, introduced a specialized brand-centric healthcare outsourcing solution aimed at delivering empathetic, high-touch patient experiences for clinics, hospitals, and health systems. This service adapts Clear Harbor’s established brand-centric outsourcing model to meet healthcare’s specific sensitivities and compliance requirements, ensuring patient interactions embody the provider’s brand values with empathy and clarity. The solution includes nearshore contact centers staffed by native English-speaking agents trained in healthcare compliance and adult learning principles, with a strong focus on privacy, HIPAA regulations, and compassionate communication.

In June 2024, EQT Private Capital Asia, a Hong Kong-based investment and private equity provider, acquired GeBBS Healthcare Solutions for $850 million. With this acquisition, EQT aims to accelerate the growth of GeBBS by leveraging its expertise in healthcare technology, expanding into new customer segments, enhancing internal technology capabilities, and pursuing further mergers and acquisitions. GeBBS Healthcare Solutions is a US-based provider specializing in revenue cycle management (RCM) and risk adjustment services, with a focus on healthcare IT outsourcing.

Major players in the healthcare information technology (it) outsourcing market are McKesson Corporation, Optum Inc., Dell Technologies Inc., Accenture plc, International Business Machines Corporation, Oracle Corporation, Hewlett Packard Enterprise Company, Tata Consultancy Services Limited, Capgemini SE, NTT DATA Corporation, Siemens Healthineers AG, Cognizant Technology Solutions Corporation, Koninklijke Philips N.V., GE HealthCare Technologies Inc., Infosys Limited, DXC Technology Company, Wipro Limited, Epic Systems Corporation, Change Healthcare Holdings LLC, Exela Technologies Inc., Omega Healthcare Management Services Private Limited, and Veradigm Inc.

North America was the largest region in the healthcare information technology (IT) outsourcing market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in healthcare information technology (IT) outsourcing report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the healthcare information technology (IT) outsourcing market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The healthcare information technology (IT) outsourcing market includes revenues earned by entities by providing services, such as telehealth platform management, legacy system support, patient portal and engagement tool support, administrative application development, and medical billing and revenue cycle management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sudden escalation of U.S. tariffs and the consequent trade frictions in spring 2025 are severely impacting the healthcare sector, particularly in the supply of critical medical devices, diagnostic equipment, and pharmaceuticals. Hospitals and healthcare providers are facing higher costs for imported surgical instruments, imaging equipment, and consumables such as syringes and catheters, many of which have limited domestic alternatives. These increased costs are straining healthcare budgets, leading some providers to delay equipment upgrades or pass on expenses to patients. Additionally, tariffs on raw materials and components are disrupting the production of essential drugs and devices, causing supply chain bottlenecks. In response, the industry is diversifying sourcing strategies, boosting local manufacturing where possible, and advocating for tariff exemptions on life-saving medical products.

The healthcare information technology (IT) outsourcing market research report is one of a series of new reports that provides healthcare information technology (IT) outsourcing market statistics, including healthcare information technology (IT) outsourcing industry global market size, regional shares, competitors with a healthcare information technology (IT) outsourcing market share, detailed healthcare information technology (IT) outsourcing market segments, market trends and opportunities, and any further data you may need to thrive in the healthcare information technology (IT) outsourcing industry. This healthcare information technology (IT) outsourcing market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Healthcare information technology (IT) outsourcing involves the delegation of IT functions by healthcare organizations to third-party vendors to enhance operational efficiency and reduce internal workload. This approach allows healthcare providers to concentrate more on delivering quality patient care while leveraging the specialized expertise, scalability, and cost-efficiency of external IT service providers.

The primary categories of healthcare information technology (IT) outsourcing include provider healthcare IT outsourcing, electronic health records (EHR) outsourcing, payer healthcare IT outsourcing, operational healthcare IT outsourcing, life sciences healthcare IT outsourcing, and IT infrastructure outsourcing. Provider healthcare IT outsourcing refers to the engagement of external vendors by healthcare facilities such as hospitals and clinics to handle their IT services and infrastructure. These services encompass various advanced technologies, including artificial intelligence and machine learning, blockchain, the Internet of Things (IoT), big data analytics, and cybersecurity tools. They are implemented through on-premises, cloud-based, and hybrid deployment models and cater to a wide range of end users such as healthcare provider systems, pharmaceutical and biotechnology companies, clinical research organizations (CROs), and health insurance providers.

The revenues for a specified geography are consumption values and are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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