Voice Traffic Verification Global Market Report 2025

The voice traffic verification market size has grown rapidly in recent years. It will grow from $1.53 billion in 2024 to $1.81 billion in 2025 at a compound annual growth rate (CAGR) of 18.7%. The growth during the historic period can be attributed to increasing telecom fraud, rising adoption of AI-powered solutions, growing demand for secure call authentication, expansion of contact center operations, and increasing regulatory compliance requirements.

The voice traffic verification market size is expected to see rapid growth in the next few years. It will grow to $3.55 billion in 2029 at a compound annual growth rate (CAGR) of 18.3%. The growth during the forecast period can be attributed to increasing digital connectivity, rising concerns over voice fraud, growing enterprise investments in cybersecurity, expansion of cloud-based communication platforms, and increasing awareness of deepfake threats. Key trends in the forecast period include advancements in voice biometric authentication, innovations in AI-driven fraud detection, developments in cloud-based voice verification solutions, progress in deepfake detection, and innovations in real-time call monitoring and analytics.

The increasing concerns over telecom fraud are expected to drive the growth of the voice traffic verification market. Telecom fraud refers to the illegal or unauthorized use of telecommunication services, networks, or equipment to steal money, data, or resources through deceptive practices that exploit telecom operators and customers. The rise in telecom fraud is driven by the growing use of advanced digital technologies, which create complex networks and communication channels, making it easier for fraudsters to exploit system vulnerabilities and bypass traditional detection methods. Voice traffic verification helps prevent telecom fraud by authenticating call origins, analyzing call patterns, and detecting suspicious or unauthorized traffic to ensure secure and legitimate communication across telecom networks. For example, in November 2023, according to the Communications Fraud Control Association, a France-based professional organization, worldwide telecom fraud losses increased 12% year-over-year to approximately $38.95 billion, or 2.5% of total telecom revenues, with service and equipment abuse accounting for 51% of cases and 42% of top fraud methods linked to account manipulation. Therefore, the increasing concerns over telecom fraud are driving the growth of the voice traffic verification market.

Key companies in the voice traffic verification market are focusing on developing advanced solutions, such as inbound voice security systems, to enhance fraud protection, increase customer trust, and reduce financial losses. Inbound voice security systems are technologies and solutions that monitor, authenticate, and protect incoming voice calls to an organization’s contact centers or communication networks. For instance, in September 2025, Transaction Network Services Inc., a US-based multinational company, launched its Inbound Contact Center Voice Security Solutions to help businesses combat the growing threat of voice fraud. This advanced solution strengthens call protection through real-time analytics, AI-driven fraud detection, and call validation technologies. It enables enterprises and contact centers to identify and block suspicious calls before they reach agents, reducing risks of data breaches and scams. The system includes multi-layered security checks and real-time risk scoring, ensuring seamless fraud prevention without introducing intrusive steps for legitimate customers.

In May 2025, Hinduja Global Solutions Limited, an India-based business process management company, partnered with ValidSoft Limited. Through this partnership, Hinduja Global Solutions aims to leverage ValidSoft’s advanced voice authentication and fraud prevention technologies to enhance the security, efficiency, and reliability of its customer engagement and contact center solutions. ValidSoft Limited is a US-based software company that provides voice traffic verification solutions.

Major players in the voice traffic verification market are Google LLC, Sinch AB, NICE Ltd., AT&T Inc., Ribbon Communications Operating Company Inc., Bandwidth Inc., Enghouse Systems Limited, Truecaller AB, Twilio Inc., Infobip Ltd., SonicWall Inc., First Orion Corporation, Pindrop Security Inc., SecureLogix Corporation, Phonexia s.r.o., AB Handshake Corporation, TransNexus Inc., YouMail Inc., Auraya Inc., and Voxmind Ltd.

North America was the largest region in the voice traffic verification market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in voice traffic verification report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the voice traffic verification market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report’s Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the information technology sector, particularly in hardware manufacturing, data infrastructure, and software deployment. Higher duties on imported semiconductors, circuit boards, and networking equipment have raised production and operational costs for tech firms, cloud service providers, and data centers. Companies relying on globally sourced components for laptops, servers, and consumer electronics are facing longer lead times and increased pricing pressures. In parallel, tariffs on specialized software tools and retaliatory measures from key international markets have disrupted global IT supply chains and reduced overseas demand for U.S.-developed technologies. To navigate these challenges, the sector is accelerating investments in domestic chip fabrication, diversifying supplier bases, and adopting AI-driven automation to enhance operational resilience and cost efficiency.

The voice traffic verification market research report is one of a series of new reports that provides voice traffic verification market statistics, including voice traffic verification industry global market size, regional shares, competitors with a voice traffic verification market share, detailed voice traffic verification market segments, market trends and opportunities, and any further data you may need to thrive in the voice traffic verification industry. This voice traffic verification market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Voice traffic verification refers to the process of monitoring, analyzing, and validating voice communication traffic across telecom networks to ensure authenticity, quality, and compliance. It helps detect and prevent fraudulent activities such as call spoofing or bypass fraud, ensuring accurate billing and secure communication. The process leverages advanced analytics, AI, and real-time monitoring tools to verify the legitimacy of calls and maintain network integrity.

The key components of voice traffic verification are solutions and services. Solutions refer to the tools, platforms, and software that telecom operators use to monitor, validate, and secure voice call traffic, ensuring accurate billing, preventing fraud, and maintaining call quality and network integrity. They can be deployed on-premises or in cloud-based environments and serve organizations of varying sizes, including small and medium enterprises as well as large enterprises. Voice traffic verification finds applications in fraud detection, call authentication, revenue assurance, and compliance management, serving end users such as telecom operators, enterprises, and contact centers.

The voice traffic verification market includes revenues earned by entities through network monitoring, call analytics, revenue assurance, compliance management, reporting and auditing, and risk assessment services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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