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Australia and New Zealand Quick Commerce - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026-2031)

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    Report

  • 171 Pages
  • August 2026
  • Region: Australia, New Zealand
  • Mordor Intelligence
  • ID: 6264919
The australia and New Zealand quick commerce market size was valued at USD 4.15 billion in 2025 and is estimated to expand from USD 4.54 billion in 2026 to reach USD 6.28 billion by 2031, at a CAGR of 6.73% during the forecast period (2026-2031). This report is Segmented by Product Category (Grocery and Staples, Fresh Produce and Dairy, Snacks and Beverages, Home and Cleaning Supplies, Electronics and Accessories, Pet Care, Flowers and Gifts, and More), Delivery Time Promise (Less Than 10 Minutes, and More), and City Tier (Tier I Metros, Tier II Cities, and More). The Market Forecasts are Provided in Terms of Value (USD).

Australia and New Zealand Quick Commerce Market Trends and Insights

Expansion of Retailer-Led Rapid Delivery Networks

The integration of rapid delivery into major grocery store networks is the largest structural driver of the Australia and New Zealand quick commerce market because it lets established retail assets serve time-sensitive orders without a separate network. Woolworths Group reported that eComX sales rose 23.8% in Q3 2026, while On Demand delivery was available through more than 800 stores. It also stated that 47% of delivery sales were fulfilled within 2 hours in 2026.The retailer-led model draws on existing stores, refrigeration, inventory, and workforce arrangements, reducing the need for a dark-store network and giving retailers closer control over product availability. In New Zealand, Woolworths NZ shortened its express delivery period to 1 hour in 2025, while Foodstuffs South Island added same-day delivery to most New World stores. Exclusive partnerships can make catalog access more difficult for smaller grocers that cannot fund comparable delivery operations or match the purchasing scale of larger chains.

Rising Demand for Convenience and Fill-In Shopping

Convenience-led replenishment is making quick commerce a more regular shopping option for households in the Australia and New Zealand quick commerce market, especially when a planned grocery shop leaves a small but immediate need. Australians spent AUD 14 billion (USD 8.9 billion), on food and grocery purchases online in 2025, an increase of 15% from 2024. The same report found that 23% of food purchases were dispatched through same-day or next-day delivery, and capital-city households accounted for 72% of online food and grocery spending. Millennials and Generation X represented nearly 70% of online food and grocery spending in 2025, while Baby Boomers and Builders recorded year-over-year spending increases of 17.2% and 18.1%. These patterns support repeat fill-in orders, but average basket size declined 1.1% in 2025, making repeat purchasing and dependable app use more important than a larger order value. New Zealand consumers also identify convenience and real-time price visibility as important reasons to use online grocery services.

High Delivery Fees and App-Based Product Markups

High item prices and delivery charges can weaken the value proposition of the Australia and New Zealand quick commerce market for price-sensitive households, especially where an order is planned rather than urgent. Consumer research cited in the supplied material found that some supermarket items sold through on-demand platforms were priced up to 42% above in-store levels, before delivery fees. New Zealand food price inflation reached 4.6% in the year to December 2025, increasing household sensitivity to added delivery costs. The combined effect of per-item markups and service fees is more difficult to justify for planned, non-urgent grocery purchases. The Australian Competition and Consumer Commission and the New Zealand Commerce Commission have increased attention on grocery pricing transparency and market structure. Some consumers may choose scheduled delivery at store pricing instead, which preserves online grocery demand but can reduce orders through rapid third-party channels. The risk is most relevant when delivery does not offer a clear time, availability, or service-quality benefit.

Other drivers and restraints analyzed in the detailed report include:

  • Higher Smartphone, Digital Wallet, and App Usage
  • Expansion of Multi-Category Delivery Platforms
  • Labor, Fuel, and Last-Mile Cost Pressure

Segment Analysis

Grocery and staples retained 42.45% of the Australia and New Zealand quick commerce market share in 2025, making the category the largest source of demand. Frequent replenishment of food and household essentials gives the category demand that is less dependent on a special occasion. Major grocery retailers have built rapid delivery offers around broad catalogs with fresh produce, dairy, cold-chain goods, and promotional items. DoorDash reported that fruit and vegetables, bread, and milk were among the most frequently ordered categories in Australia in 2025. This pattern confirms that quick commerce is often used for smaller fill-in purchases rather than a complete weekly grocery trip.

Snacks and beverages are projected to expand at a 7.82% CAGR from 2026 to 2031, making them the fastest-growing product category. Post-work purchases, social gatherings, and at-home entertainment can create immediate demand that suits a short delivery period. Personal care and over-the-counter pharmacy products add relevance where an item is needed quickly, while home and cleaning supplies can be bundled with a grocery order. Pet care, flowers, gifts, electronics, and accessories are smaller categories that can improve the value of a delivery trip. The 23% share of food purchases dispatched through same-day or next-day delivery in Australia in 2025 shows that faster fulfillment expectations now extend beyond staple groceries.

Complete Report Scope:

  • By Product Category
    • Grocery and Staples
    • Fresh Produce and Dairy
    • Snacks and Beverages
    • Personal Care and OTC Pharma
    • Home and Cleaning Supplies
    • Electronics and Accessories
    • Pet Care
    • Flowers and Gifts
    • Other Product Categories
  • By Delivery Time Promise
    • Less than 10 Minutes
    • 11-30 Minutes
    • 31-60 Minutes
  • By City Tier
    • Tier I Metros
    • Tier II Cities
    • Tier III and Below

List of Companies Covered in this Report:

  • Woolworths Group Limited
  • Coles Group Limited
  • Uber Technologies, Inc.
  • DoorDash, Inc.
  • Just Eat Takeaway.com N.V.
  • Amazon.com, Inc.
  • ALDI Stores
  • Costco Wholesale Corporation
  • Foodstuffs Group
  • Harris Farm Markets Pty Ltd
  • Chemist Warehouse Group Limited
  • Click Spice
  • HungryPanda SG Pte. Ltd.
  • MILKRUN Delivery Pty Limited

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

Table of Contents

1 INTRODUCTION
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study
2 RESEARCH METHODOLOGY3 EXECUTIVE SUMMARY
4 MARKET LANDSCAPE
4.1 Market Overview
4.2 Market Drivers
4.2.1 Expansion of Retailer-Led Rapid Delivery Networks
4.2.2 Rising Demand for Convenience and Fill-In Shopping
4.2.3 Higher Smartphone, Digital Wallet, and App Usage
4.2.4 Expansion of Multi-Category Delivery Platforms
4.2.5 Growth of Store-Based Picking and Micro-Fulfillment
4.2.6 High-Frequency Top-Up Demand in Dense Urban Catchments
4.3 Market Restraints
4.3.1 High Delivery Fees and App-Based Product Markups
4.3.2 Labor, Fuel, and Last-Mile Cost Pressure
4.3.3 Limited Economics of Ultra-Fast Delivery Outside Dense Areas
4.3.4 Alcohol, Age-Verification, and Consumer-Protection Compliance
4.4 Value Chain Analysis
4.5 Regulatory Landscape
4.6 Technological Outlook
4.7 Porter's Five Forces Analysis
4.7.1 Threat of New Entrants
4.7.2 Bargaining Power of Suppliers
4.7.3 Bargaining Power of Buyers
4.7.4 Threat of Substitutes
4.7.5 Rivalry Among Existing Competitors
5 MARKET SIZE AND GROWTH FORECASTS
5.1 By Product Category
5.1.1 Grocery and Staples
5.1.2 Fresh Produce and Dairy
5.1.3 Snacks and Beverages
5.1.4 Personal Care and OTC Pharma
5.1.5 Home and Cleaning Supplies
5.1.6 Electronics and Accessories
5.1.7 Pet Care
5.1.8 Flowers and Gifts
5.1.9 Other Product Categories
5.2 By Delivery Time Promise
5.2.1 Less than 10 Minutes
5.2.2 11-30 Minutes
5.2.3 31-60 Minutes
5.3 By City Tier
5.3.1 Tier I Metros
5.3.2 Tier II Cities
5.3.3 Tier III and Below
6 COMPETITIVE LANDSCAPE
6.1 Market Concentration
6.2 Strategic Moves
6.3 Vendor Positioning Analysis
6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as available, Strategic Information, Products and Services, Recent Developments)
6.4.1 Woolworths Group Limited
6.4.2 Coles Group Limited
6.4.3 Uber Technologies, Inc.
6.4.4 DoorDash, Inc.
6.4.5 Just Eat Takeaway.com N.V.
6.4.6 Amazon.com, Inc.
6.4.7 ALDI Stores
6.4.8 Costco Wholesale Corporation
6.4.9 Foodstuffs Group
6.4.10 Harris Farm Markets Pty Ltd
6.4.11 Chemist Warehouse Group Limited
6.4.12 Click Spice
6.4.13 HungryPanda SG Pte. Ltd.
6.4.14 MILKRUN Delivery Pty Limited
7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK
7.1 White-Space and Unmet-Need Assessment

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Woolworths Group Limited
  • Coles Group Limited
  • Uber Technologies, Inc.
  • DoorDash, Inc.
  • Just Eat Takeaway.com N.V.
  • Amazon.com, Inc.
  • ALDI Stores
  • Costco Wholesale Corporation
  • Foodstuffs Group
  • Harris Farm Markets Pty Ltd
  • Chemist Warehouse Group Limited
  • Click Spice
  • HungryPanda SG Pte. Ltd.
  • MILKRUN Delivery Pty Limited