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Case Management Software is a type of software used to manage the workflow of cases in organizations. It is used to track and manage cases from start to finish, including the collection of data, the assignment of tasks, and the tracking of progress. It is designed to help organizations streamline their processes and improve efficiency.
Case Management Software is used in a variety of industries, including legal, healthcare, and government. It is used to manage cases such as patient care, legal proceedings, and investigations. It can also be used to manage customer service inquiries, project management, and other business processes.
Case Management Software is typically cloud-based, allowing users to access the software from any device with an internet connection. It is also often integrated with other software, such as customer relationship management (CRM) systems, to provide a comprehensive view of the case.
Some companies in the Case Management Software market include Salesforce, Microsoft, Oracle, ServiceNow, and Zoho. Show Less Read more